Dryer - Installation Information for Exhaust Ducting
See individual installation instructions for more specific information including duct length recommendations and air clearance requirements. Download a copy of the Installation Instructions.Vent Type and LengthAny dryer ducting used must be UL-listed. UL now requires that all dryers be installed with either rigid or flexible metal ducting. Rigid is preferred.A UL-listed semi-rigid dryer duct can be used if the vent length is 8 feet or less. We have a semi-rigid / flexible transition dryer duct, part# PM08X10085.UL-listed foil dryer ducts are only allowed under very strict criteria. For example, foil dryer ducts can only be used in lengths 8 feet or less. See your Installation Instructions. Download a copy of the Installation Instructions.Plastic duct work is no longer approved for a safe installation. The white flexible plastic ducts tend to contract over time where there is a curve and allow less than a 4" diameter at 90 degree turns. Lint tends to build up in these areas and has caused fires in some cases.We do not allow anything other than a 4” round duct. Larger ducts reduce the air velocity and increases the opportunity for lint to “fall out” of the airstream and deposit on the inside of the ducting.Vent length restrictions are much tighter for gas models because the heat source in gas dryers is below the unit instead of behind the drum. The cycling thermostats have to be located differently, so the tighter length restrictions helps prevent pre-mature tripping of these thermostats. Gas venting lengths have nothing to do with carbon monoxide issues.A booster fan or DEDPVs (Dryer Exhaust Duct Power Ventilators) cannot be used be placed on an individual dryer's vent exhaust to boost airflow. It is not approved.Learn how to replace the transition duct on your dryer:Wall Cap Type and LocationThe vent cap is not furnished with the dryer but can be purchased at any hardware store. A 4" vent cap opening performs the best.Venting straight up through the roof is acceptable; however, it is better to vent out through an outside wall.Exhausting a dryer to the outside or area where lint build-up would not be a problem. Dryers in a closet must be vented outside.For personal safety, do not terminate exhaust into chimney, under an enclosed house floor (crawl space), a common duct with kitchen exhaust, or into an attic.It is necessary for an outside vent cap that opens and closes as air passes through. This prevents wind and rain from entering the home. More importantly, it prevents small animals (mice, squirrels, chipmunks) from going down the vent pipe and nesting or storing food.Never install a screen or grid of any kind in or over the exhaust duct. This could cause lint build up.Internal VentingInternal venting is not recommended unless the dryer is made for internal venting.There are numerous internal venting kits and lint trap kits available on the market. They are not recommended for use on GE and Hotpoint dryers. The concern over internal venting is for lint build up around the electrical parts and moisture damage from the humidity being pulled from the clothes.If you must vent a dryer internally (we do not recommend this):Gas dryer MUST be vented to the outside.Check local codes in your area. Internal venting is not allowed under some local codes.If dryer is installed without exhausting to the outside, a deflector must be used. The deflector resembles the vent cap on the outside of the house when venting externally. Its purpose is to deflect lint away from the motor. Current dryers do not come with a deflector.UL does approve of internal ducting of dryers if they meet the space qualifications. There must be at least 8" of space behind the dryer to allow for internal venting with the deflector attached.You cannot vent inside if the dryer is in a closet, bedroom or bathroom.Internal venting deflectors/elbows for old dryers (including compact models) are no longer available (WE14X56 "standard" size electric dryers; WE25X28 compact, "standard", and "extra-large" electric and gas dryers)Exhaust Location and General InformationDryers are not approved for installation in a closet or small room unless the dryer is externally vented and the doors to the closet have louvers.See the installation instructions for specifics.Never terminate the exhaust into a common duct or plenum with a kitchen hood exhaust since the combination of grease and lint could create a fire hazard.The dryers are shipped exhausted to the rear. See the individual features text, full-line catalog, or installation instructions for multiple exhaust option locations. Note that gas dryers cannot vent to the right (facing front of dryer) because of the gas location.Note: The 14-A018 vent direction conversion kit is needed when converting rear exhaust to bottom or side on 5.7 extra-large capacity models only. This kit is available through the local retail dealers only.Current exhaust location dimensions on the dryer can be found in the Showcase specifications or the Quick Specs. If a particular dimension is not available, do a Referral. View and purchase dryer parts and accessories online

Things To Check For A Dryer Venting Issue
The following suggestions are some things that can be performed for periodic maintenance to get the best operation from the dryer. Proper airflow is very important to the operation of the dryer.Inspect the vent coming off the back of the dryer. Check to ensure that the vent hose has not kinked or collapsed. The vent should be rigid metal or flexible metal only. DO NOT use plastic flexible ducting. Plastic vent hose collapses easier and collects water.If the dryer cannot rid itself of the excess heat and humidity it will build up inside the dryer drum. This type of build up may cause the dryer to be hot to the touch, sweat, and may increase the drying times.Clean the vent regularly by either vacuuming it or cleaning it with an appliance brush.You can purchase an appliance brush set (PM14X10056) from GE Appliance Parts. For more information on the brush set: Appliance Brush Set.For best operation use a 4" wall cap on the outside of your home. Check the outside wall cap for any obstructions. Snow or ice should not be allowed to accumulate around the outside wall cap. If there is not a strong airflow at the wall cap, it is an indication that duct is obstructed and should be cleared or improved. Local duct cleaning services can perform this service.Check the Installation Instructions to be sure of the proper number of elbows and the correct length of venting allowed. If these restrictions are not followed, it could cause water to condense around the door opening and on the door. Download a copy of the Installation Instructions.For more information about Dryer Venting, visit: Dryer Installation Exhausting InformationLearn how to replace the duct on your GE Appliances Dryer:Location can affect dryer performance.The dryer should be used in a heated location. Using the dryer in an unheated location, particularly in the cooler months, can cause condensation or sweating.This can also affect dryer cycle times.Make sure the dryer is on a flat surface and has been leveled properly. For leveling assistance, consult your Installation Instructions. Download a copy of the Installation Instructions.Clothing or other items should not be placed on the floor in front of the dryer. Air is drawn in at floor level along the front of the dryer.Always use the proper heat setting for the fabric being dried.Load size and fabric type can affect how quickly the load dries. For loads like towels, for example, using high heat and a "More Dry" setting will allow the load to dry more effectively.Test the dryer's performance (Electric models only)Disconnect the vent from the back of the dryer and run a load or two. If the symptoms continue there may be a service issue with the dryer. If the symptoms go away, it is likely there is a venting problem.Caution: Do not operate a gas dryer without the vent. It is possible that carbon monoxide fumes could enter the room from the dryer. For service, please schedule an appointment with GE Appliances Factory Service.

Dryer Hot to the Touch or Sweats
Proper airflow is very important to the operation of the dryer. There are some things that can be checked and some things should be done periodically to get the best operation from the dryer.Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can impair performance. For more information, see Things To Check For A Dryer Venting Issue. Check wall cap on the outside for any obstruction. Snow or ice should not be allowed to accumulate around the outside wall cap.Check the installation instructions to be sure that the proper number of elbows are used relative to the correct length of venting. This could also cause the dryer to condense or sweat around the door opening and on the door. Download the Owner's Manual and/or Installation Instructions.Do not stack clothing on the floor in front of the dryer since the dryer draws air in along the front at the floor.The vent should be semi-rigid metal or flexible metal only. GE Appliances does not recommend plastic flexible duct. If the dryer cannot rid itself of the excess heat and humidity it will build up inside the dryer drum. This type of build up may cause the dryer to be hot to the touch, sweat, and may increase your drying times.For best operation use a four-inch wall cap on the outside.Always use the proper heat setting for the fabric you are drying.On sensor dry models it is important that the dryer is level to ensure clothes are tumbling properly and can make contact with the moisture sensors located in the lower front of the dryer.The dryer should always be used in a heated location. Using a dryer in an unheated location particularly in the cooler months can cause dryer to condense or sweat.Electric models only:Disconnect the vent from the back of the dryer and run a load or two. If the symptoms go away it is likely you had a venting problem. If the symptoms continue there may be a service issue with the dryer.Note: Do not operate a gas dryer without the vent; possible carbon monoxide fumes could enter the room around the dryer.Note: Venting problems are not considered a manufacturing defect and are not covered by your warranty.For service, please schedule an appointment with GE Appliances Factory Service.

Amazon Dash Replenishment Service for Smart Dryers
Amazon Dash Replenishment Service can be used with Smart dryers.When Amazon Dash Replenishment Service is set up through the SmartHQ app*, fabric softener dryer sheets can be ordered automatically from Amazon when supplies are running low. The dryer counts how many dry cycles you have run and counts off how many dryer sheets you have remaining in your inventory. With the help of the SmartHQ app, Amazon will automatically order more product for you when your inventory is below the reorder amount. *Formerly the Laundry - GE Appliances App​​​​​​Learn more about our Smart dyers: Dryer - Benefits of SmartHQ App To get started:Connect your dryer to the SmartHQ app. For assistance, visit: Washer and Dryer - Set-Up Built-in WiFiFrom the SmartHQ app, go to Dryer Sheet Counting dryer navigation menu.Set your dryer sheet usage for a small load dry cycle and for a large load dry cycle. The Default is 1 dryer sheet for both load sizes.From the SmartHQ app, go to Amazon Dash Replenishment in the dryer navigation menu.From the Amazon Dash Replenishment screen, log into your Amazon account (or create an account) to set-up Amazon Dash Replenishment.Select the fabric softener dryer sheets to order from the choices offered by Amazon. Click Complete Set-Up when finished.You can change your reorder point for fabric softener dryer sheets. The default reorder point is set to "Re-order when you have less than 10 Dryer Sheets."You can change the setting to 5/10/15 sheets by clicking Manage Auto Replenishment.For initial use or when you change the reorder set point, you will need to enter the total number of dryer sheets you currently have. Make sure your current dryer sheet inventory is higher than the re-order amount. Click Save when complete.These settings can be changed at any time when you log into Amazon Dash Replenishment through the SmartHQ app. Simply click Manage Auto Replenishment.See how Amazon Dash Replenishment works with your Smart washer: Amazon Dash Replenishment Service for Smart Washers with SmartDispense Technology For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dryer Taking Too Long To Dry Clothes
Drying times will vary according to the type of heat used (gas vs electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes, and the condition of your exhaust venting.When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem.VentingUsing the proper venting and making sure the vent pipe is the proper length is very important to the operation of the dryer. GE Appliances recommends the use of solid metal vent pipe, 4" in diameter, for adequate operation. 4" flexible metal venting may be used, but will increase drying time somewhat. GE Appliances does not recommend the use flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely. Consult the Installation Instructions for the proper length and number of turns for the vent pipe. Download a copy of the Owner's Manual and/or Installation Instructions.Check for an obstruction in the ducting. Make sure the outside wall damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly. It is recommended that you clean the duct work completely at least once a year. For more information, see Things To Check For A Dryer Venting Issue. Cleaning and OperationRemove and clean the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.Check the household fuses and circuit breakers. Most household dryers use two fuses or circuit breakers. It is possible for only one of them to trip and the dryer still tumble, but not heat.There may be too many items in the dryer. Only dry one washer load at a time. Do not combine washer loads to make one large dryer load. There may be too few items in the dryer. If the machine is not leveled a small load may migrate to the back. If drying only one article and the dryer is level, add two similar articles, even if they are dry, to ensure proper tumbling. If less than 5 items are to be dried, timed dry should be used.Improper sorting can cause drying difficulty. Do not mix heavy, hard-to-dry items with lightweight articles.On sensor dry models it is important that the dryer is level to ensure clothes are tumbling properly and can make contact with the moisture sensors located in the lower front of the dryer. Other CausesThe washer controls may have been improperly set. If the clothes are wetter than normal, coming from the washer, this could be the difficulty. If the gentle speed is selected for a normal load the washer will not spin adequately. High speed or extended spin removes more water from clothing decreasing drying time.There could be a washer service issue. If water can be wrung or squeezed from the clothing when it is taken from the washer and the appropriate setting was selected, the situation may be a loose washer drive belt or the transmission. Service is recommended. If the dryer is on a 120-volt circuit instead of a 240-volt circuit the drying time will be three times as long. For more information, see Dryer Electrical Requirements And Breaker Size. Note: To minimize the possibility of electric shock, unplug the dryer from the power supply before attempting any maintenance or cleaning.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Electric Dryer Runs, But Does Not Heat
If your electric dryer runs but will not heat there are a few things you can check before scheduling service.To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaningIf the electric dryer runs but does not heat, check the following:The dryer should be on a separate 208V/240V electrical outlet.An electric dryer may run with a partial voltage of 110 volts, but it will not heat unless it has 208/240V, 30 amps. The circuit breaker could have partially tripped, even if it does not look as though it has. Turn off the breaker to the dryer and turn it back on to restore full power.Check the circuit breaker/fuses. The dryer requires a 30 amp dual breaker or two 30 amp fuses.Make sure you have the right timer selection, fabric setting, and temperature selection. The timer should be set to dry and not fluff or cool down. Move timer pointer to mid-range selection.Make sure front of dryer is not blocked; air flow is needed to dry.Check the power cord. The power cord may have a burned, broken, or loose connection at the back of the dryer.The power cord of the dryer connects to a terminal block at the rear of the dryer. A metal plate covers this terminal block.Remove the screws holding the metal plate in place to access the terminal block connections.Check the power cord; look for burnt, broken, frayed, or loose wire connections. If wires and/or terminal connections are burned, broken, or frayed, then replacement of both will be necessary.For information on gas dryers, see Gas Dryer Runs, But Does Not Heat.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Ventless Condenser Dryer - How to Maintain Optimum Performance
A Ventless Condenser Dryer does not rely on a vent system to remove the moisture from the dryer. Instead, the dryer condenses moisture into water using a dual airflow system then pumps it into the house standpipe or into a closed system reservoir that can be emptied. Condenser dryers are just as effective as drying clothes as vented models; however, because of the nature of this type of dryer, it will take longer to dry than a vented dryer. No hot air will be emitted into the room. Keep your condenser dryer operating at optimal performance: Cleaning Keep the lint trap clean. Be sure to empty the lint trap before or after every use.The sensor bars and condenser should be cleaned once a month.Sensor bars: Located on the inside of the dryer opening. Simply wipe with a damp cloth.Condenser:Open the condenser compartment door.Unlock the two blue locking tabs, then pull the condenser out of the dryer.Gently clean the condenser by allowing tap water to flow through it.Reinstall the condenser.Lock the blue tabs and close the door. Loading Always sort and dry similar items together. Separate heavy and light fabrics.Do not under-load the dryer. Put at least five items or more, but also be careful not to overload the dryer. Location Condenser dryers work better with access to dry ambient air. If your condenser dryer is installed in a closet, make sure the doors are open during use to increase air flow. If the door must remain closed when drying, the door must have louvers and have at least 60 square inches of open area to permit sufficient air flow. Correct closet installation ensures optimal air circulation and performance for your condenser dryer. Please consult your Owner's Manual for more detailed guidance. Download a copy of your Owner's Manual.

Smart Washers and Dryers - Remote Control
Enable remote control of smart washers and dryers from your smartphone using the SmartHQ app. Visit Smart Washers & Dryers for all current smart Washers and Dryers.To use Remote Control (once your washer or dryer is Connected to your phone):First, on the washer or dryer:Load the washer or dryer with the items you want to wash or dry.Select the cycle you want to use.Add detergentClose the door and activate the remote control by pressing the "Delay" button once. The display will read "AP". This allows you to start the washer and/or dryer from your phone at some point within the next 24 hours.Then, from your smartphone:Open the SmartHQ app. If the appliance is connected to your phone, the display will show the status of your washer and/or dryer (On, Off, or time remaining in cycle).Select the washer or dryer and find "Control" at the bottom right corner of the display. You will see: "Remote Control" at the top of the display.Start, Off, Edit Delay, Extend Tumble (dryer only)Current Laundry Status (Cycle and Options selected)Select Start to start the cycle immediately, or press Edit Delay to start the appliance at any time between 1 hour and 24 hours. If the Delay Start pad is pressed on the washer or dryer but is not started remotely (either immediately or a delay start) within 24 hours, the unit will start automatically and complete the cycle selected.To turn the unit off remotely at any time, select Off from the SmartHQ app.If the door is opened at any time, it will cancel the remote control feature. To re-enable the remote control of the appliance, close the door and press "Delay" on the appliance again. Delay Start can also be used to delay the start or your wash or dry cycle without using the remote control feature. Keep tapping the Delay Dry or Delay Wash button to choose the delay time in one hour increments from 1H - 9H (hours) or 10-24 (hours).Note: You can extend the tumble in the dryer as long as the dryer door has not been opened. This feature is available on the following models:WashersBuilt-in WiFi: GTW750. Smart Washers - Set-Up Built-in WiFiOptional WiFi (Requires (Connect Module): GTW685 and GTW680BPL. Smart Washers - Set-Up Optional WiFi with Connect ModuleDryersBuilt-in WiFi: GTD75. Smart Dryers - Set-Up Built-in WiFi ConnectOptional WiFi (Requires Connect Module): GTD65EBPL & GTD680GBPL. Smart Dryers -Set-Up Optional WiFi with Connect Module

Dryer Will Not Run or Start
If the dryer will not start there are a few things you can check to see if you are able to correct the situation. If your dryer will not run or start, check the following:Make sure the dryer plug is pushed completely into the wall outlet.Check that the dryer door is closed tightly.Make sure that the cycle selection button is positioned on the desired temperature, fabric, and drying time.Ensure that the START button has been depressed completely.Open the dryer door and inspect the condition of the door switch. If the door switch is scorched or pushed in, this may cause the dryer not to operate.Check to be sure that house circuit breakers / fuses are operational. The dryer should be on a separate circuit.On some models (2019 & newer), the dryer may need its "personality" settings selected. When this happens, the dryer may not turn on or tumble and a "1" or "2" appears in the display. Pressing the START button toggles between valid personalities (1 or 2). To set the display to the correct personality:Select "1" for Electric dryersSelect "2" for Gas dryersElectric models only:Inspect the power cord at back of the dryer for a broken, burned, or loose connection. Reconnect if necessary.Check the terminal block. If wires and/or terminal connections are burned, broken, or frayed, replacement of both will be necessary.The dryer's Installation Instructions will have information about the terminal block and power cord connection. Download a copy of the Installation Instructions If a problem persists, please schedule a service appointment with GE Appliances Factory Service.

Washer and Dryer - Clean Speak
Clean Speak allows washers with this feature to communicate with compatible dryers via a communication cable. Any 2012 and newer Clean Speak washers and dryers are compatible with each other. When the cable between the washer and dryer is connected, the washer sends a signal to the dryer at the end of the wash cycle to indicate the preferred dry cycle. Models with Built-In or Optional WiFi can communicate wirelessly and do not need the communication cable for Clean Speak when the SmartHQ app (Laundry - GE Appliances app) is used. WiFi Optional models will need the Connect Module powered by SmartHQ (PBX23W00Y0) to connect wirelessly. Using the WiFi features also allows control over other washer and dryer features. For more information: Smart Washers & Dryers The following will show on the display:"CYCLE" will scroll across the cycle time display.The current dryer settings (LEDs) will be lit and solid.The washer recommended settings (LEDs) will be lit and blinking. Note: If the recommended settings match the current settings, the LEDs will be solid, not blinking.When Start is pressed, the dryer will use the current (solid) LED settings.To use the washer recommended settings: Turn the dial to the blinking LED settings. This will make the washer recommended setting the "current" setting.To ignore the washer recommended settings: Press Start or turn the dial to the new desired settings.If the dryer is not started within 5 minutes after the washer sends the signal to the dryer (or if the door is opened), the control will time out and go into an idle state. The dryer will retain the wash cycle information while idle, and automatically returns to CleanSpeak mode when Power is pressed to "wake up" the controls.If there is a power outage or the dryer is unplugged while in Clean Speak mode, the wash cycle information will not be retained. The dryer will return to the Standby state. Note: On models manufactured prior to September 2015, the cable is included with the dryer. Models manufactured in September 2015 do not come with the cable; the optional cable can be purchased from GE Appliance Parts.

Dryers - Dryer Rack Accessory
Dryers produced after 1995 often feature a dryer rack as an included or as an optional accessory. This rack provides the convenience of drying items such as tennis shoes or delicate sweaters without tumbling them.To Use: Simply hook the rack over the lint filter (front lip of dryer) so the rack extends into the dryer drum.A dryer rack should only be used when there are no other clothes in the dryer.The rack should only be used with the TIMED DRY setting, even if the Owner's Manual states "Use the rack only on the "FLUFF" setting,"Find the Correct Dryer Rack:Check the model's parts list, product specifications, or Owner's Manual to determine the dryer rack part number.Download a Copy of Your Owner's ManualOrder a GE Appliances Part Online If a part number is not listed in the Owner's Manual, parts list or product specifications, we offer the following dryer racks:Optional Dryer Racks: Top-Load Matching DryersWE01X25160 - Used with GTD65ESJ/GSJ models.WE01X20677 - Replaces part number WE1M396. Fits 6.0 cu ft to 7.5 cu ft GE, Hotpoint, and RCA dryers manufactured since 1995. It measures 18" deep and 14" wide to allow for large items.WE01M1038 - Compatible with 7.8 cu ft dryers that pair with top-load washers.Optional Dryer Racks: Front-Load Matching DryersWE01X20677 - Replaces part number WE1M396. Fits 7.0 cu ft to 7.5 cu ft front-load matching dryers manufactured since 1995. It measures 18" deep and 14" wide to allow for large items.WE01X10410 or WE01X22274 are both compatible with 8.1 and 8.3 cu ft front-load matching dryers.Note: The racks have a 1/4" steel rod design, and is coated with white powder epoxy paint.

Dryer Timer Stops During the Cycle
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. Remove lint filter. Using a flashlight check for an obstruction in blower.If the dryer timer stops during the cycle check the following:Check the power supply. Electric dryers require a separate 220-volt outlet, 30 amp dual breaker or two 30 amp fuses.Make sure the front of the dryer is not blocked causing it to overheat.When dryers are put in the automatic cycle the timer will advance sporadically so it may at times appear that it is not advancing at all.GE Profile™ Series stainless steel dryers (DPSB620 and DPSB650) have a automatic no-load detection system.When a sensor cycle is started in the dryer, the dryer will detect the presence of a clothes load. If no load is present, the dryer will automatically shut itself off after about 2 minutes then displays "Clean Lint Filter" light or display screen.This may also occur on dryers which are tilted to the rear. This tilt causes the clothes load to move to the back of the dryer drum away from the sensor rods. The dryer should be leveled front to back to correct this problem.This feature saves energy and reduces wear on the dryer.Models with Detangle have reverse tumbling to reduce tangling, dry more evenly, and improve drying times. When the dryer reverses direction, there will be a slight pause and sound change. It will turn counter-clockwise 9 minutes, clockwise 1 minute.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Washer and Dryer Communication Cable - Clean Speak
The washer speaks and the dryer listens. The Harmony washer and dryer pair, several Front-Load washer and dryer pairs, and some Top-Load washer and dryer pairs offer technology that allows the washer and dryer to communicate with each other. This feature is called "Clean Speak". The technology allows the washer to communicate with the dryer to preset dry cycles and help save time. A 4 ft serial communication cable is included with the dryer on Harmony and front load models.Top-load models have a 6' communication cable included with the dryer (optional after Sept 2015), part number DR07X10005. The part number is in the Parts & Accessories section of the washer and dryer Owner's Manuals. Download a copy of the Owner's Manual. On top-load models: If the communication cable is missing a similar LAN (Cat 5) cable may be used. We recommend using the supplied cable when possible. Clean Speak Communication System:

Dryer - Heat Management Systems
See individual features to determine model specific features.DuoDry™The GE Profile Harmony™ dryer employs two motors, two thermistors, two moisture sensors and variable heater to give you excellent drying performance.The GE Profile Harmony™ dryer monitors fabric dryness and temperature throughout the dry cycle. Once clothes are dry, adaptive cool down begins, the heat is turned off while fabrics continue to tumble until cool and that helps prevent wrinkling.Perfect Dry with Dual ThermistorsThis enhanced heat management system gives consumers even more control over dryness levels of clothes.With Perfect Dry, traditional thermostat heat control has been replaced by a dual thermistor system that gives consumers more control of dryness levels and faster, more even drying performance.Sensor Dry Plus / HE Sensor DryGE's most advanced heat management system, ever! Dries clothes 20% faster than the Sensor Dry system on past models.The Sensor Dry Plus sensors are located in the front dryer wall just as the past Sensor Dry system. What makes it more sensitive is that it is sensing every second as compared to every couple of minutes.Dual thermistors precisely measures temperature and helps to maintain a more even heat and temperature inside the dryer drum.Sensor DryThe electronic sensor dryers contain an accurate method of drying clothes. An electronic sensor board with moisture-sensing "fingers" actually touches the clothes every couple of minutes to determine their moisture content. The sensing system terminates the dry cycle when the clothes have reached approximately 2% moisture retention.The dryer will "cool down" and shut off automatically. Electronic sensor dryers are less sensitive than other types of controls to changes in room temperature and humidity.25% more accurate and shorter than ATC system.Automatic Temperature Control (ATC)This automatic dry control may increase the life of fabric by helping to prevent over-drying. The automatic temperature control (ATC) system continuously senses the temperature of the air in the dryer drum and determines the amount of time necessary to dry a load of clothes.The heat will turn off and on throughout the cycle a number of times. This is normal.The timer will advance intermittently, but will continue to advance until it turns the dryer off automatically.Total drying times will vary depending on the size of the load, the types of fabric and the amount of moisture in the clothing.The MORE DRY setting allows the dryer to remove the most moisture from the clothing. The LESS DRY setting indicates that a small amount of moisture is to be left in the clothing (to prevent wrinkling, etc.). OPTIMAL / OPTIMUM DRY should be used to dry the clothes without overdrying or leaving too much moisture in the clothes. Note: The only difference between the Automatic Regular Cycle and the Automatic Permanent Press cycle is the cool down period at the end of the Permanent Press Cycle.

Dryers Minimize the Fire Hazard
To minimize issues with the dryer, especially those that can be a fire hazard:Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with combustible or explosive substances such as gasoline, degreasers, dry-cleaning solvents, etc. These substances may give off vapors that could ignite or explode.Do not use combustible or explosive substances around the washer and/or dryer during operation.Articles labeled "dry away from heat" must not be put into the dryer.Do not use heat to dry articles containing rubber, plastic, or similar materials (such as padded bras, rubber-coated tennis shoes, rubber or plastic baby pants, galoshes, etc.) These materials may melt or burn.Fabrics impregnated with flammable chemicals, such as cleaning cloths and mops saturated with wax, must not be dried in the dryer. In addition, garments which have been cleaned with flammable fluids must be thoroughly cleaned and all traces of flammable fluids removed before being placed in a dryer.Clean the lint filter each time the dryer is used to prevent lint accumulation inside the dryer or in the room. Do not operate the dryer without the lint filter in place.Keep the area around and underneath the dryer free from the accumulation of combustible materials. For example: lint, paper, rags, and chemicals.

Dryer Lint Filters and How to Clean
The up-front dryer lint filter is conveniently located in the front of the dryer and is easy to remove for cleaning. We recommend that the dryer lint filter be cleaned after each dryer load.To remove the filter: Grab the filter at the top center and pull up. To clean:After each use: Clean the filter by putting moistened fingers at the corner of the filter and wiping in a downward motion. Continue all the way across to the other corner.Periodically: If a dryer applied fabric softener or anti-static conditioner is used, the lint filter should be washed periodically. Use warm soapy water to remove the residue from the screen."Clean Filter" Message (on some models)Some dryers with electronic controls have a "Clean Filter" reminder that appears after each cycle is finished, and will stay on the display until the next load is run.This is a reminder message (not sensor based) and appears on the display even if the lint filter has been cleaned. It cannot be disabled.To clean area under the lint filter:Unplug the dryer first. Then you can use an appliance or extendable lint brush or use a vacuum with the hose attachment to clean this area.Our Appliance Brush Set (PM14X10056) is designed for refrigerator coils, dryers, venting and more.

Dryer - Special Instructions for Linens/Bedding
Check with care label or manufacturer of item first for drying instructions. The following are suggested instructions for drying linens.Blankets: Put two or four dry towels into the dryer with the blanket and set the timer for 20-25 minutes. Do not set the control for more than 25 minutes. Dry only one blanket at a time. Remove the blanket at the end of the cycle and block the blanket back to its original shape. Allow the blanket to dry thoroughly before storing. Note: Drying a blanket with warm, dry towels will help distribute the load, making it dry more evenly and more quickly.Pillows: Check the ticking for holes or weak seams where feathers or filling could escape. Dry only one pillow at a time. Set the dryer for the maximum amount of time. Stop the dryer occasionally and shake pillow to redistribute the filling for more even drying. Check the pillow at the end of drying time, if it is not completely dry, return the pillow to dryer and reset for more drying time. Feather pillows dry very slowly and must be dried completley to prevent mildew. Do not tumble dry pillows containing kapok. (Kapok is the silky fiber around the seeds of certain tropical trees, used for stuffing pillows, mattresses, etc.)Extra large items (queen or king size sheets; blankets or spreads; mattress covers/pads): Put the item in the dryer and dry for 20 minutes. Check and redistribute the load. Reset the timer at five minute intervals, checking after each five minutes to make sure that the articles do not fill the dryer drum load again. Reset timer at 5 minutes intervals, checking after each five minutes to make sure that the articles do not fill the dryer drum. Many large articles, when wet, have ample room in the dryer, but as they dry and fluff, they may not have room to tumble.Note: If large items do not have room to tumble, the air flow may be blocked, which could result in scorching your valuable items.Note: Mattress covers/pads should be dried alone.

Dryer - Noises
There are normal sounds/noises associated with your dryer.The following are normal dryer sounds:A squeak when the unit is started is normal; the sound should go away after the first few seconds of operation.The sound of the drum as it turns.Sounds that are not normal:Thumping sound.Humming sound.A squeak that develops after unit has heated up, but unit does not squeak when cool.Squeaking that is very short and repeats every few seconds (a chirping sound).To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.If you are hearing noises or other sounds that are not normal, check the following:Some start-up squeak is normal; the sound should go away after the first few seconds of operation. If the sound continues, we recommend you contact service.Gas Dryers may produce buzz when the solenoid opens. The valve clicks at the start of the heat cycle, start of ignition and when the burner turns off. The flame makes a low roaring sound.Make sure dryer is level and on a secure floor, and that nothing is leaning against the dryer. For more information, see Leveling A Dryer.Check all exposed screws, and make sure they are tight. Loose cabinet screws may cause a squeak.Check for foreign objects below the lint filter:Remove lint filter, and look down opening.If you need to stick your hand down the opening to remove an object, be careful because the edges could be sharp.It would be advisable for you to wear a pair of work gloves.Foreign objects in the drum front seal and worn or loose drum slides can cause a metal scraping noise as the drum rotates. We recommend you contact service.Check for foreign objects in the drum like coins, paper clips, etc. Buttons and zippers will make a rattling sound as they roll around in the drum.A frayed or damaged belt will make a thumping sound, which would require service.If your dryer is making unusual noises and the above suggestions do not resolve the situation, discontinue use of the dryer until it has been checked by a qualified servicer. Continued use may cause wear of other parts, making the repair more costly.For service, please schedule an appointment with GE Appliances Factory Service.

Smart Washers and Dryers - Set-Up Built-in WiFi
Smart washers and dryers with Built-In WiFi can be identified by the WiFi icon on the control panel. When using the WiFi option, you will need to set-up the washer and dryer.Smart washers and dryers with Optional WiFi can connect to WiFi using the Connect Module powered by SmartHQ (PBX23W00Y0). For set-up assistance, visit: Smart Washers and Dryers - Set-Up Optional WiFi with Connect Module Visit Smart Washers & Dryers for all current Smart Washers and Dryers.To set up your washer and dryer:Step 1Download the SmartHQ app.The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.If you already have a WiFi account, select "Sign In." This takes you to the Welcome screen.If you do not have a WiFi account, select "Create Account." After you fill out the required information, you will receive an email to verify the account. Once the account has been verified, you will be able to use the email and password you created to sign into the SmartHQ app. SmartHQ Washers - Benefits of SmartHQ AppSmartHQ Dryer - Benefits of SmartHQ AppStep 2Connect your washer and dryer. Each appliance should be set-up separately.If you have been using the Clean Speak feature using the communication cable between the washer and dryer, remove the cable and plug in each Connect Module. The SmartHQ app will perform the same functions, so the cable is no longer needed.Open the SmartHQ app and sign in. From the Welcome screen, press OK.Turn on the appliance and initiate the WiFi by following the directions on the SmartHQ app. Once activated on the appliance, the WiFi LED on the display will flash. Find the Connected Appliance Info label on the appliance. The label contains the network name and password.Type in the password from the Info label.Go to your phone's WiFi settings and choose the network name found on the Info label. This will start communication between the SmartHQ app and the appliance.If successful, the "Choose home network" screen will appear. Find your home WiFi network and enter your password to connect the device back to your home network. If you do not see your home network on the list of WiFi networks, chose the "Other" option and enter your network name yourself.The Connecting process will start and the WiFi LED will remain solid and no longer flash.The appliance is connected once the LED is solid and the SmartHQ app says "Connected!" If you have difficulty connecting your washer: Smart Washers - Built-In WiFi Set-Up TroubleshootingIf you have difficulty connecting your dryer: Smart Dryer - Built-in WiFi Set- Up Troubleshooting For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Smart Washers and Dryers - Set-Up Optional WiFi with Connect Module
When using the WiFi option, you will need to set-up the washer and dryer separately. Washers and Dryers with Optional WiFi will each require its own Connect Module powered by HQ.Models with WiFi on the control panel have built-in WiFi and do not require the Connect Module. For WiFi set-up of these models: Smart Washers and Dryers - Set-Up Built-In WiFiTo determine if your model has WiFi capability, visit: Does My Appliance Have WiFi Capability?Visit Smart Washers & Dryers for all current Smart Washers and Dryers.To set-up Optional WiFi on your washer and dryer:Step 1Download the SmartHQ App.The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and Sign In or create a WiFi account.If you already have a WiFi account, select "Sign In." This takes you to the Welcome screen.If you do not have a WiFi account, select "Create Account." After you fill out the required information, you will receive an email to verify the account. Once the account has been verified, you will be able to use the email and password you created to sign into the SmartHQ app. Smart Washers - Benefits of SmartHQ AppSmartHQ Dryers - Benefits of SmartHQ AppStep 2Confirm your appliance is compatible with the Connect Module.Open the SmartHQ app and sign in. From the Welcome screen, press OK.On the "Have Connect Plus?" screen, press the arrow to enter your appliance model number.The SmartHQ app will confirm if the appliance supports the Connect Module. If it does, you will have a link to order the module online or purchase the Connect Module PBX23W00Y0. Order 2 modules if connecting both the washer and dryer.Step 3Connect your washer and dryer. Each appliance should be set-up separately.Open the SmartHQ app and sign in. From the Welcome screen, press OK.Find the network name and password on the back of the module.Open the SmartHQ app and go back to the "Have Connect Plus?" screen and press Next. Enter the password or take a picture of the password on the back of the module.Once the password is confirmed, plug the Connect Module into the back of the appliance. The module is magnetic and will stick to the back of the control panel.If you have been using the Clean Speak feature using the communication cable between the washer and dryer, remove the cable and plug in each module. The SmartHQ app will perform the same functions, so the cable is no longer needed.Make sure the WiFi LED on the Connect Module is flashing.Go to your phone's WiFi settings and choose the network name found on the Connect label. This will start communication between the SmartHQ app and the appliance.If successful, the "Choose home network" screen will appear. Find your home WiFi network and enter your password to connect the device back to your home network.If you do not see your home network on the list of WiFi networks, chose the "Other" option and enter your network name yourself.The Connecting process will start and the WiFi LED will remain solid and no longer flash.The appliance is Connected once the LED is solid and the SmartHQ app says "Connected!" If you have difficulty connecting your washer: Smart Washers - Optional WiFi Set-Up TroubleshootingIf you have difficulty connecting your dryer: Smart Dryer - Optional WiFi Set-Up Troubleshooting For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Harmony Dryer DuoDry System
Harmony Dryer DuoDry SystemThe Profile Series Harmony dryer employs two motors, two thermistors, two moisture sensors and variable heater to give you excellent drying performance.Dual Motors:One dedicated to the drum; the other to the blower fan. The addition of a dedicated blower motor enables the dryer to alter fan speed whenever necessary to optimize air flow or CFM. This capability greatly increases drying performance, efficiency and support longer duct lengths up to 150 equivalent feet.The blower motor is a DC, variable-speed motor capable of operating at different speeds in response to changing air temperature and venting impedances. It can speed up push harder to move air through poor ducting. The blower motor maintains optimal air flow or CFM, and that's a key factor in the drying process.The drum motor is an AC motor with 1/3 horsepower.Variable Heater:Capable of variable heat output - quickly and with great accuracy. Because the heater provider varying amounts of heat, it is referred to as variable heater. Harmony's variable (or linear) heater is located at the base of the dryer. Its voltage regulation feature allows the system to be rated at 6000 watts.Dual Thermistors:Monitor incoming air temperature as well the air temperature leaving the dryer drum. The two sensors work together to provide consistent, even heat.Dual-electronic Sensor Bars: Located on the inside front wall of the dryer, monitor fabric for the moisture content and signal the dryer's control center when clothes are at the desired moisture level.Another benefit provided by thermistor heat control is the advanced cool-down called Adaptive Cool-Down.

Top Load Washer - Stops During Spin Cycle
If your top load smart washer, model GTW860, will not finish spinning and is connected to the SmartHQ app on your smart phone, make sure the washer is not connected to the dryer through the communication cable accessory.Top load washers with the Clean Speak feature can communicate with dryers that also have Clean Speak via a communication cable (ethernet cord). When the washer and dryer is connected by the cable, the washer sends a signal to the dryer at the end of the wash cycle to indicate the preferred dry cycle.Any smart top load washer can also communicate with the dryer by WiFi through a smart phone and the SmartHQ app. Smart model GTW860 has the Clean Speak feature, so the washer and dryer can communicate with either the ethernet cord or by WiFi, but not both. The washer will not complete the spin if connected to WiFi and the ethernet cord is still connected.To correct: Remove the ethernet cord between the washer and dryer and connect your smart dryer to the SmartHQ app separately.Washer and Dryer - Clean SpeakSmart Washers and Dryers - Set-Up Built-In WiFi

Dryer - Power Cord Part Numbers
3-Wire Dryer Cords: Part # Description WX09X10002 Dryer Cord 4' 30 amp WX09X10003 Dryer Cord 5' 30 amp WX09X10004 Dryer Cord 6' 30 amp 4-Wire Dryer Cords: Part # DescriptionWX09X10018Dryer Cord 4' 30 ampWX09X10019Dryer Cord 5' 30 amp WX09X10020Dryer Cord 6' 30 amp

Leveling a Dryer
Dryer performance may be affected if dryer is not level. All four legs are adjustable about 1 inch.To level the dryer:Place a level on the top of the dryer pointing side to side.Adjust the leveling legs until the dryer is level.Place the level from the front to the back of the dryer.Adjust the leveling legs if necessary to level.Note: Some older model gas dryers have six legs for leveling. The extra two legs serve as an anti-tip device.For installation information, please consult your Installation Instructions. Download a copy of the Installation Instructions.

Explanation of Dryer Temperatures
The internal temperature of a dryer may be affected by several variables. Some of these variables are noted below: VariableImpactLoad Size and DampnessThe combination of these two factors determines the amount of Heat Sink. Heat Sink is the cooling action taking place when the clothes give up their moisture to the hot air stream that is flowing through the dryer drum.Room TemperatureA dryer pulls air in and heats it up to help dry the clothes. Hence, the air temperature of the room may effect the outgoing temperature in the dryer.Air FlowRestrictions in air flow such as long vents, vinyl flexible ductwork, or lint build up will cause heat to rise rather than following its designed air flow pattern. When this occurs, safety thermostat(s) will sense the high temperature building within the drum and cycle the heat source off until the excessive temperature has subsided.Listed below are the internal temperature range specifications for dryer operating thermostats in extra large capacity dryers manufactured after August 1992 and large capacity models manufactured after January 1994. Models manufactured prior to these dates had higher acceptable internal temperatures. Most 120V models reach approximately 145F during operation.Note: The below table represents outlet thermostat set points and not the air temperature in the drum. Medium and High Heat have the same outlet thermostat temperature set points however, their technical applications are different.CycleTemperatureLow Heat(Delicate/Gentle)125°FMedium HeatPermanent Press)135°FHigh(Normal/Cottons)135°FNote: Special equipment and procedures are used by factory trained technicians to diagnose temperature related problems in a dryer.For service, please schedule an appointment with GE Appliances Factory Service.

Dryer Power Cords
ELECTRIC DRYERSMost electric dryer power cords are sold separately to ensure that they comply with all state and local wiring codes. These codes can vary significantly from state to state, and even, city to city. Since it is not possible to anticipate the final destination of a dryer as it leaves the assembly line and install the proper cord, the local dealer usually provides the power cord. The cord type will vary according to the home's wiring (ex. 3-wire connection vs 4-wire connection).To better accommodate electric code changes, electric dryer power cords will be available as a separate part for specific models products. Power cords can be purchased by calling GE Appliance Parts at 800.626.2002 or purchase GE Parts or Accessories online.To ensure the performance and safety of the dryer, we do not recommend reusing the existing power cord from the previous dryer.For installation instructions for the dryer and power cord connection: Download a copy of the Installation Instructions. GAS DRYERSThe length of the power cord on a gas Top Load and Front Load dryers is 70".

Dryer Moving Instructions
When moving a dryer, it is important to take care to move it properly. Protect the exterior of the appliance. Wrapping it,for example, in blankets or bubble wrap is sufficient. There is no need to have the dryer crated.It does not harm the dryer to lay it on its side or back during transporting.Exception: Unitized washer/dryer models should only be transported / moved in an upright position. Do not lay on side or back.When reinstalling the dryer, follow the original installation instructions. Download a copy of the Installation Instructions

Laundry - Ultra Fabric Care System
GE Appliances' Ultra Fabric Care SystemSome older GE washers and dryers have an Ultra Fabric Care System. Proper fabric care is a delicate balancing act of three key elements:Clothing CareWashabilityCapacity If any of these three elements is missing, then overall wash performance is affected. The GE Ultra Fabric Care System consists of 16 integrated features promoting outstanding clothing care. In the Washer,this exclusive system consists of:SensorWashGentleWashColorLogicColor Logic is a feature found on GE Profile Performance washers and dryers to help take the guesswork out of doing laundry. Simply match the color-coded cycle buttons with their coordinating timer selections. ColorLogic selects the optimum water temperature, wash, and spin speeds to deliver the best care for each type of fabric. It is not a requirement that the color selections match up in order for the washer and/or dryer to work properly.Spot SoakStain Removal GuideExtended SpinGentlePower AgitatorAuto Balance SuspensionSuper 32 Capacity In the Dryer, this system consists of:SensorDryQuietDrumThe exterior of the drum has another piece of metal wrapped around the drum. This "layering" acts as a sound deadening material to make it the quietest dryer GE has ever made.ColorLogicColor Logic is a feature found on GE Profile Performance washers and dryers to help take the guesswork out of doing laundry. Simply match the color-coded cycle buttons with their coordinating timer selections. It is not a requirement that the color selections match up in order for the washer and/or dryer to work properly.ExtraCareLarge Dryer RackDuraDrumInterior - 7.0 cu. ft. capacity

Dryer - Storage / Winterizing
No specific precautions are required to winterize a dryer unless it has Steam features that require it to be connected to a water line. Winterizing or storing a dryer with Steam features is easy. Turn off the water valve and then detach the cold water hose from the back of the dryer. There should be minimal water that is in the line within the dryer that may drip out the back. You could also run a brief Steam Refresh cycle following these steps to further evacuate the line, but it is not essential. After sitting in a cold environment all winter it is best to let the dryer warm up to room temperature before using it again.

Dryer What is Normal and Not Normal with Steam Setting
When using the Steam setting on your dryer you may notices things you may not be used to seeing with a dryer .Models with Steam features require a cold water connection to use these features.It is normal to experience the below:Steam will condense on the inner door so you may have water drip from the door when opened after a Steam Cycle.Steam is released at different times in the cycle so you may not see steam at the beginning of the cycle.For Steam Refresh cycle the extended/dewrinkle tumble will automatically be turned on and cannot be turned off. You will notice the dryer continues to tumble after the display states complete.Below are items that are not normal with information to help correct the issue:Small amount of water on the floor in front of the door. This can be caused by inadequate load size for the steam cycle selected, excess steam condenses inside the cabinet and leaks out. Solution - If using the Steam Dewrinkle cycle, manually reduce the time. If using the Steam Refresh cycle, add more garments to the load.Water on the floor behind the dryer. Loose water hose connection with the valve. Solution - Tighten the connection.The hose is missing the rubber washer at the connection valve. Solution - Install the rubber washer provided with the hose.Cannot see steam at any time during the cycle.The steam nozzle might be clogged with debris from your water supply. Solution - Order dryer nozzle assembly kit WE25M71 or schedule a service appointment with GE Appliances Factory Service.Clothes are still wrinkled after steam cycle.Too many garments may cause this. Solution - Load fewer garments; manually increase cycle time.Clothes are still wet after steam cycle.A dirty lint filter can cause this. Solution - Clean the lint filter.If the load is children or infant clothing you will need to use the Steam Refresh cycle.

Dryer Drum Lamp
Some GE and Hotpoint electric dryers have a drum lamp that turns on automatically when the door is opened. This makes the interior of the dryer more visible when loading and unloading.The convenient location makes it easy to replace the lamp. The following the steps apply to replacing the lamps in most 1995 and newer dryers with a light :Unplug the dryer cord or disconnect the power to the dryer at the circuit breaker.Reach above the dryer opening from inside the drum.Remove the bulb and replace it with the same size bulb that is removed. The replacement bulb is a seven watt, screw base.If a dryer does not come featured with a drum lamp, one cannot be added.For instructions specific to your model, or for older models, please consult the Owner's Manual. Download a copy of the Owner's Manual

Clothes Wrinkling in the Dryer
They are several reasons clothes may wrinkle in the dryer. Below are reasons and steps to prevent wrinkling.Reasons for clothes wrinkling: Improper sorting of the load (i.e. loading large, heavy items with lightweight, delicate materials).Use of incorrect drying cycles.Leaving clothes in dryer after tumbling stops.Too many items in dryer.Too few items in dryer. Steps to correct wrinkling:Re-tumble on "Permanent Press" setting with small load.If unsuccessful, re-tumble on high heat for 10 - 12 minutes and hang immediately.Iron carefully.If still wrinkled, you may need professional steaming.Steps to prevent wrinkling: Remove clothes immediately when dryer stops tumbling and place on hangers.Dry only one washer load at a time. Do not combine loads.If drying only one article, add two similar articles, even if dry, to ensure proper tumbling.Avoid laundering heavy permanent press items, such as work clothes, with lighter permanent press items, such as shirts or blouses.Items must have room to move freely. Permanent press loads should always be smaller than regular loads, and no more than medium loads.Use Permanent Press Dry Cycles.

Washer and Dryer Anti-Vibration Pads
Bring peace and quiet to the laundry room with anti vibration pads that help reduce washer or dryer noise and vibrations, without scratching your floors.About the WX17X10001CA Anti-Vibration PadsThese pads are 1¼" high, with a 3/16" indentation where the washer/dryer foot sits.Typically used on Front Load units to minimize vibration transferring to the floor.There is no weight limit for the pads. They are able to handle a stacked washer dryer pair.Package contains 4 pads.Purchase the WX17X10001CA onlineLearn how to install the Anti Vibration Pads on your GE Appliances Washer or Dryer.

The Google Assistant Benefits for Smart Appliances
Use your Google Assistant* to take our suite of Smart appliances to the next level with hands-free voice control. For more information on the Google Assistant, visit: Get Started with the Google Assistant.For more information, visit: Smart Appliances. To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability?Interact with your Connected appliances with U+ Connect by saying "Ok Google,..." and state your request. For assistance with set-up, visit:The Google Assistant U+ Connect Set-Up for Smart AppliancesHere are some of the ways your Google Assistant and U+ Connect can work together to bring voice control to your appliances.RefrigeratorOk Google,...is the coffee maker on/off?turn on the coffee maker.what is the temperature set on the coffee maker?set the coffee maker to 120 degrees. Wall Oven or RangeOk Google,...start/stop the upper/lower oven.preheat the upper/lower oven to 350 degrees.turn on the upper/lower oven.what's the upper/lower oven set to?set the mode of the upper/lower oven to convection bake.turn up/down the temperature of the upper/lower oven.raise/lower the temperature of upper/lower oven a little.raise/lower the temperature of the upper/lower oven a lot higher.raise/lower the upper/lower oven by 25 degrees. Vent HoodOk Google,...turn the hood fan on/off.turn the hood light on/off.set the hood fan speed to high/low/medium/boost.set the hood light level to dim/highDishwasherOk Google,..what cycle is the dishwasher running?How much time is left on the dishwasher cycle?Are the dishes clean?What is the dishwasher doing?WasherOk Google,...start/stop washer.**turn on/off washer.**is the washer on?what cycle is the washer in?how much time is left on the washer?is the laundry clean?** Only on selected models with Remote Control. Smart Washers and Dryers - Remote Control DryerOk Google,...dry my clothes.**start/stop drying my clothes.**is the dryer running?what cycle is the dryer in?how much time is left on the dryer?are the clothes dry?turn on/off extended tumble on the dryer.is dryer extended tumble on? ** Only on selected models with Remote Control. Smart Washers and Dryers - Remote Control Room Air Conditioner - Window, Ductless, and PortableOk Google,...is the air conditioner on/off?turn on/off the air conditioner.what is the temperature set on air conditioner?set the air conditioner to heat/cool/energy saver?turn up/down the temperature of air conditioner.what is the temperature inside? set the air conditioner to low/medium/high/auto.MicrowaveOk Google,...start/stop the microwavepause/resume the microwaverun/set the microwave for 1 minute 30 secondsadd one minute to the microwave timerhow much time is left on the microwave timerThe Google Assistant will not notify you that something has completed unless you first ask Google for the status. For automatic notifications, you can choose for notifications to appear on your mobile device through the SmartHQ app. For more information, visit: Smart Appliances Voice-Activation. *Google is a trademark of Google LLC.

Dryers Excessive Lint
The clothes coming out of washers will have more lint on them than previous model washers; this is normal. It is the function of the dryer to remove the remaining lint from the clothes, not the washer. It is possible to get more lint collected around the lint filter and door area of the dryer. For this reason it is important that the dryer be properly installed.To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.Make sure the following items are working correctly:Make sure vent hose is four (4) inches in diameter, solid metal or aluminum not plastic, and is the proper length per the Installation Instructions. Download the Installation Instructions.Clean the vent hose. Build up in the hose can prevent lint and moisture from being vented properly. For more information, see Things To Check For A Dryer Venting IssueCheck outside wall cap, and make sure it is opening fully.Remove and clean the lint filter with soapy water; dry thoroughly before reinstalling. Fabric softener can coat the small openings and allows less lint to pass through.See also:Tips to reduce lint productionIf these have been addressed and you continue to have Linting concerns, we recommend that you contact service. For service, please schedule an appointment with GE Appliances Factory Service.

Dryer - Fabric Softener Dryer Bar
This orange or cream-colored piece is not part of the dryer itself. It is the remains of a Bounce Dryer Bar, which someone would stick to the inside of their dryer to act as a fabric softener instead of sheets.The bar itself feels a bit like soap and is usually attached to an orange or cream-colored base. It is actually about the size and shape of a bar of soap. When it is time to replace the bar, you see the words "replace". This is not something we add to the dryer; this would have been put in there by an appliance owner.From what we understand, Bounce does not make this product anymore. If you need to remove it, it is held on by a sticky adhesive. You may want to contact Bounce (or the parent company Proctor & Gamble) for assistance.

Dryer - Optional WiFi Set-Up Troubleshooting
For help connecting your dryer with Optional WiFi with Connect Module powered by SmartHQ: Washer and Dryer - Set-Up Optional WiFi with Connect ModuleIf you have difficulty with the set-up process when connecting your dryer to your WiFi:Dryer Does Not Support a Connect ModuleView which models have WiFi capability with the Connect Module (PBX23W00Y0): Optional WiFi ConnectPassword to Connected Module is Incorrect or FailedVerify the password on the Connect Module and re-enter.LED Light on the Connect Module is Not FlashingPress and hold the button on the Connect Module until the LED starts to flash.Communication FailedVerify the home WiFi network password entered is correct.HINT: To check if the issue is with the password or the SmartHQ app, disconnect the phone or another device from your home WiFi network and reconnect. If the password is correct and the app will not connect, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.SmartHQ App Cannot Locate the Home NetworkMove the router closer to the appliance or a WiFi extender may be needed.Connection FailedLED Solid Light: The app is unable to locate the appliance. Close the app and reopen it to resolve the issue.LED Flashing Light: Password or home network is incorrect. Re-enter the password or home network. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dryer - Cycle Dry Times
Drying times will vary according to these factors:Type of heat used (gas vs electric)Size of the loadType of fabric. For example, cottons hold more water than synthetics.Wetness of the clothes. Washers with higher spin speeds extract more water from the clothes before they go into the dryer.Cycle selected. Ex. More Dry vs Less DryCondition of your exhaust venting.Dryers with automatic dry cycles like Cottons, Casuals/Permanent Press, Delicates, etc. are designed for the optimal dry time for a specific type of load. Each of these type of loads has a different capacity to absorb water, and therefore they come out of the washer with a different moisture content.Cottons - Has a high moisture content. Use for regular or heavy cottons.Casuals - Has a medium moisture content. Use for synthetics, blends and items labeled permanent pressDelicates - Has a low moisture content (ex. silk). use for delicate loads and items labeled tumble at low heat. The load's moisture content (which is defined by the washer spin level and the type of load), combined with the load size, the temperature selection and the house venting conditions decide the dryer cycle time. There is not a standard dry time unless you use a Timed Dry cycle.Explanation of Dryer Temperatures

Hole in the Dryer Cabinet
In some dryers manufactured before September 1994, a small hole can be found on the right side of the dryer chassis. It is approximately 7 inches from the floor and 3/4 inch from the front of the dryer.The purpose of the hole is to observe the gas igniter for proper operation. This hole is also found on electric models, because the same dryer cabinet is used for both gas and electric models.For LP conversion, the entire front of the dryer must be removed to gain access to the gas valve. It is recommended that this be done by a qualified servicer.If there is an issue with the gas ignition and you would like to schedule a service appointment, please contact GE Appliance Service or schedule a service appointment online.

Smart Dryers - Benefits of SmartHQ App
Check your dryer progress with an app that lets you monitor cycles and settings, extend the cycle, and receive alerts when clothes haven't been removed.With the SmartHQ app* (free from GooglePlay or Apple App Store), you'll be able to:*Formerly the GE Appliances - Laundry AppMonitor cycle status & time remainingExtend the dry cycleReceive an alert when your cycle has finished, but the door has not been openedTurn your washer On, Off, or delay the start of your dryer remotely using Smart Washers and Dryers - Remote Control. (on some models)Further expand the capabilities of your product by connecting with our integrations To connect your dryer: Models with Built-In WiFi or Optional WiFi can communicate wirelessly when the SmartHQ app is used. For models listed as Optional WiFi, the Connect Module (PBX23W00Y0) is needed use its connected capabilities. Visit Smart Washers & Dryers for more information about these appliances. For set-up instructions on Built-In WiFi washers: Smart Washers and Dryers - Set-Up Built-In WiFiFor set-up instructions on Optional WiFi washers: Smart Washers and Dryers - Set-Up Optional WiFi with Connect Module Having Smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic partnerships designed to enhance your ownership experience and make life easier. For more information: Smart Appliances - Integrations.

Dryer Electrical Requirements and Breaker Size
GE and Hotpoint gas dryers (includes unitized washer/gas dryer models):Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.GE and Hotpoint electric dryers (includes unitized washer/electric dryer models):Requires a 208/240 volt, individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 30 amp circuit breaker or time-delay fuse.Portable and stationary spacemaker dryers:Gas and 120 volt Electric: Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.208/240 volt Electric: Requires a 208/240 volt, individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 30 amp circuit breaker or time-delay fuse. Washer can be plugged into the dryer; this doesn't change the power requirements.Note: All GE appliances are single phase.For model specific electrical requirements, consult the Installation Instructions. Download a copy of the Installation Instructions.

Dryer Energy Cost
The energy cost of gas and electric dryers depends on many variables, such as:The washer's ability to remove water from the clothesType and size of loadHow dryer is used (timed dry vs sensor dry)Efficiency of the dryer (Ex. Is the lint filter and ducting clean?)Local gas and electric rates.Dryers are exempted from energy labeling because of the many variables that affect energy use and cost.Note: Some dryer models are Energy Star Qualified and will be marked as such.For information about the approximate energy cost for a gas and/or electric dryer, contact your local utility company for your rates. Many utility companies may also be able to provide guidance on which would be less expensive to run in your area.

Unitized Washer Dryer Power Cord
Unitized washer dryer units only have one power cord. There is not a separate cord for the washer and the dryer.Electric Models:Should be connected to a dedicated 120/240V or 120/208V 30-amp time-delay fuse or circuit breaker. The 240/208V will power the dryer, and the unit internally steps it down to 110/120V for the washer. The power cord should be purchased separately.Gas Models:Should be connected to a dedicated 120-volt 20-amp time-day fuse or circuit breaker. This appliance is equipped with a 4-foot long 20-amp power cord.

Red Glow Visible Inside Dryer
Occasionally, a red glow may be seen inside the dryer drum. This is normal.The glow is from the heating element and is most noticeable if the cycle has been interrupted to remove or add an article of clothing. During the drying cycle, the element heats and glows. As the cycle nears the end, the element goes off. By the end of the cycle there should be no visible glow.If a glow is noticed after the dryer has completed its cycle, unplug the dryer and schedule a service appointment with GE Appliances Factory Service.

Gas Dryer Runs, But Does Not Heat
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.If the gas dryer runs but does not heat, check the following:Make sure you have the right timer selection, fabric setting, and temperature selection. The timer should be set to dry and not fluff or cool down. Move timer pointer to mid-range selection.Make sure front of dryer is not blocked; air flow is needed to dry.Dryer should be on a separate 120 volt outlet.Make sure the gas line has been turned on for new installations. If the gas line is turned on and the unit runs, but it still does not heat, contact service.For information on electric dryers, see Electric Dryer Runs, But Does Not Heat.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dryer - Odor
Oily or burning smell during dryer operation:During initial use of a new gas or electric dryer, you may notice an odor that has an oily or burning smell. This odor is considered normal and may be emitted as the natural oils deposited from human hands during product assembly or dust accumulated on various mechanical parts burns off during initial operation.To eliminate this problem odor, run your empty dryer for 20 minutes. If this odor is noticeable on installed dryers, check the venting for possible build up of lint. A lint build up odor may emit a burning smell or musty scent.Slight gas odor:An incorrect flame size and color will result in a slight gas odor. The normal flame color is blue with a slight amount of yellow on the tip.If the flame is yellow, please schedule a service appointment with GE Appliances Factory Service.

Dryer Automatic Dry Control
The automatic dry control may increase the life of fabric by helping to prevent overdrying. The automatic thermostat control (ATC) system continuously senses the temperature of the air in the dryer drum and determines the amount of time necessary to dry a load of clothes.The heat will turn off and on throughout the cycle a number of times. This is normal.The timer will advance intermittently, but will continue to advance until it turns the dryer off automatically.Total drying times will vary depending on the size of the load, the types of fabric and the amount of moisture in the clothing.The MORE DRY setting allows the dryer to remove the most moisture from the clothing.The LESS DRY setting indicates that a small amount of moisture is to be left in the clothing (to prevent wrinkling, etc.).This cycle was previously called Auto-Dry in GE models and Auto Sensi-Dry inHotpoint models. More Dry on GE models and Heavy on Hotpoint models. The only difference between the automatic regular cycle and the automatic permanent press cycle is the cool down period at the end of the permanent press cycle.

Dryer - Cleaning the Exterior
To clean the exterior of your dryer wipe or dust any spills or washing compounds with a damp cloth.Dryer control panel and finishes may be damaged by some laundry pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric may then be washed and dried normally. Damage to your dryer caused by these products is not covered by your warranty.The painted metal surface can be damaged should it inadvertently be struck with a sharp object.

Ventless Condenser Dryer - How It Drains
Two Options for Draining Water Out of the Ventless Condenser Dryer:Removable water tank in the dryer.Remove the condensed water in the tank after every drying cycle.Drain directly out of unit into a standpipe or washstand through the included drain hose (wire ties also included).Standpipe or washstand should be 36-58" off the ground or platform to accommodate both washer and dryer drains in all configurations.Dryer drain hose can drain alongside the washer hose. Do not push either drain hose into the standpipe any further than 4". Pushing further into standpipe can cause leaking.For more information, download a copy of the Installation Instructions.

Electric Dryer Has No Power
If there is no power to the electric dryer:Check circuit breaker or fuse box.Your dryer should be on a separate 220 volt outletYour dryer requires a 30 amp dual breaker or two 30 amp fuses.If you have circuit breakers, turn the dryer breaker all the way off and back on again. Sometimes a breaker can appear to be on, but is actually partially tripped.

Dryer - Perfect Dry System with Dual Thermistor Control
The Perfect Dry System with Dual Thermistor Control is a heat management system that uses 2 electronic thermistors to monitor incoming and outgoing air temperatures. This technology maintains perfect drying temperatures for every fabric type.Thermistors are able to detect extremely small increments in dryer air temperature and electronically signal the dryer to provide more or less heat in order to maintain the selected drying temperature. The electronic power adjustments to the heater coil mean that the heater is never turned off. Instead, the heater output is simply and efficiently controlled to provide a continuous flow of accurately heated air. Heated air is maintained within approximately 9 degrees. The benefit is that the air temperature within the drum remains consistant throughout the drying cycle. Clothes dry more evenly and much faster if they don't suffer the damage that can be caused by temperature fluctuations.Sensor bars are still a critical aspect of the Perfect Dry system. While the electronic thermistors govern the heated air and fabric temperatures, sensor bars monitor the remaining moisture content (RMC). As found on other sensor dry models, fabrics tumble within the dryer, brushing across the sensor bars that are located in the drum wall. These senosrs detect the RMC of the fabrics and signal the control center when the desired dryness level is attained.Another benefit provided by thermistor heat control is the advanced cool-down called Adaptive Cool-Down. The dryer continually monitors the outlet air temperature throughout the cool-down process and keeps the clothes tumbling until they are completely cool, regardless of the load size and type. This is critical to preventing wrinkles. Wrinkling occurs because the hot air condenses on the hot clothes setting in major wrinkles.

Dryer Drying Center
The exclusive GE Drying Center is found with the Profile Performance™ dryer models DPSF505EW and DPS495W/GW.This drying center provides a handy location for hanging clothes straight out of the dryer, helping to eliminate wrinkling. It is also a safe and convenient place to dry delicate shirts, blouses, slacks, and other items. The drying center has small indentations on the bar that will accommodate 11 hangers, or a maximum of 20 pounds.How it works:When facing the dryer,on the right rear side, there is a bar that extends straight up and locks into one of two vertical height positions.There is a horizontal bar that is attached to the vertical bar to hold clothes hangers.The bar will swing 180 degrees from the right to left.The drying center bar can be switched to the left side of the dryer for convenience.

Delivery & Installation - What Is and is Not Covered By Our Installation Services
If you are buying your appliances from our site, you’ll need to know what our Installation Services cover: What Is Covered with InstallationIf installation is available for the appliance you order, we will deliver and install it in any location in your home. Our delivery agents will disconnect your existing appliance and move it to another room or haul it away to be reclaimed through a regional recycling program. We just ask that you make sure the appliance has been emptied. As part of installation, our trained, authorized delivery agents will uncrate and inspect all appliances in your order. Your appliances will be set in place, leveled, and connected to an existing proper power source. We will also test to make sure they are ready for use. Installation covers connecting the new appliance to water, electrical, and gas. With many appliances, there are parts required to complete the installation. If parts are necessary for installation, they will automatically be included with your order at no cost to you. These include: Refrigerator water linesWasher inlet hosesGas appliance connection kitsDryer ductsDishwasher connection kitsElectric range and electric dryer power cordsAnti-tip brackets (included with the appliance)Our delivery agents will not connect a new appliance to existing previously used hoses, water connections, and power cords. Installation of the anti-tip bracket for ranges and built-in/counter-depth refrigerators is required for installation by our delivery agents. If you refuse to have the anti-tip installed, they will place the appliance in another room of the house. If you purchase a laundry pair that needs to be stacked or placed on pedestals, be sure to purchase the washer/dryer stacking kit or pedestals so that our delivery agents can install them together. They can only stack them or attach pedestals at the time of installation. Please note that appliance hook up services and cost may vary by state or local area. Installation may require the help of outside professionals or accrue an extra cost for installation based on your location or product. Installation can be performed only where local code allows – in some locations, local code prohibits non-professionals from performing installations. When purchasing on our site, the installation availability in your area will be displayed. What is Not Included with InstallationWe currently do not install cooktops, disposers, trash compactors, vent hoods & downdraft systems, water heaters, water softeners, water filtration, countertop microwaves, small appliances, dehumidifiers, room air conditioners, and accessories like trim kits. We will deliver these items; however, installation and haul away of the existing appliance is not available.All electrical outlets, gas shut off values, water supply and shut off valves, venting sources, and cabinetry must be available and compliant at the time of delivery to complete any purchased installation options. Delivery agents are not authorized to perform carpentry, plumbing, or electrical work in your home.If there is an installation issue with the cabinets, gas, electric, or plumbing, the product will not be installed. The delivery agent can either take the product back or leave the product in the room of your choice while you have the issue corrected. Our delivery agent will work with you directly to schedule a time to come back out and complete the installation. Possible reasons for an incomplete installation:Product will not fit through the pathways in the home and/or the product installation locationProper electrical outlets not availableGas shut off valves not availableWater supply and shut off valves not availableVenting sources are not availableCorroded pipesUnsafe wire connectionsLiquid propane gas source (must be natural gas source)Cabinetry, countertop, tile or elevated floor concernsPedestals and stacking kits can only be installed when delivered with washer/dryer units.If the installation instructions for the appliance requires an anti-tip bracket, the delivery agent(s) will not install the appliance without the anti-tip bracket. If you refuse to have the anti-tip installed, they will place the appliance in another room of the house.Refrigerators will be installed but will not be connected to the water supply if the water shut off valve is incorrect, inoperable, or not installed. Once the water shut off valve is corrected, the water line can be installed.Gas appliances will be left at the home but not installed if the gas shut off valve is incorrect, inoperable or not installed. Once the gas shut off valve is corrected, the dryer can be installed. If the uninstalled appliance is uncrated (removed from the box), the delivery agents will inspect it for damage.

Dryers Storage
To store a dryer for a period of time, disconnect power supply and clean lint filter. It is also a good idea to tape the door closed to discourage small children from crawling into dryer.Gas dryers 20 years old or more may have a standing pilot that must be extinguished and re-lit when dryer is put back in use. Simply turning the gas off to the dryer will extinguish the pilot.

Dryers Benefits of the Automatic Dry Cycle
The automatic dry control feature on GE dryers is designed to help prevent clothes from over drying. Over drying may reduce the life of the fabric.To avoid over drying, the automatic dry feature helps determine the amount of time necessary to dry a load of clothes. By continually sensing the temperatures of the air in the dryer drum, the thermostat controls the heat source (heater coils or gas valve) and the advancement of the dryer timer.When the laundry is wet, the air is cool in the dryer. As the load begins to dry and the drum air is warm, the heat turns off. As the air cools, the control activates the heat to come on again.This off and on cycling may happen a number of times (depending on the fabric, load size, and cycle selector setting). The cycle selector advances (when the heat is off) until it automatically turns off dryer.Note: The Auto Dry, More Dry or Hotpoint's Auto-Sensi-Dry or Heavy Dry perform the same function.

Washers and Dryers - ADA/ANSI and UFAS Requirements
GE Appliances tests products for ADA and UFAS compliance using these 5 requirements: Forward Reach, Forward Approach, Side Reach, Control Operation, Location of Controls. ADA Appliance RequirementsFor washers and dryers, ADA/ANSI and UFAS requirements are the same; however, local codes may have additional or different standards based on the location. GE Appliances cannot account for all local codes.To be considered ADA or UFAS compliant, a GE Appliances laundry unit must meet the following requirements:Washing machines and clothes dryers shall be front loading.Maximum high forward reach for controls and operating mechanisms is 48"; maximum low forward reach is 15".Note: ADA compliant stackable dryers are ADA compliant when installed on the floor. They are not ADA compliant when mounted on pedestals or stacked because it puts the controls above 48” height from ground.Operable parts shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate operable parts shall be 5 lbs.Front loading machines shall have the bottom of the opening to the laundry compartment located 15" minimum and 36" maximum from the floorView ADA Compliant Washers for compliant GE Appliances models.View ADA Compliant Dryers for compliant GE Appliances models.Note: If a front loading washer or dryer opening is less than 15" from the floor, a wood platform can be built for ADA compliance (Ex. washer model WCVH4800K, GFW148; Dryer mode DCVH480, GFT14, GFD14). See below or review: Platform RequirementsThe platform must raise the appliance at least 3", but not more than 7".A hardwood fascia board that is 1" thick is required on any open side of the platform. The fascia board must have a lip height of 1" above the top to allow the consumer to open the front clean-out panel. Each fascia board must be attached with minimum of six 1/4" - 20 x 4" bolts with fender washers and locknuts on the backside.The suggested maximum distance between lateral supports is 10".Plywood top must be 3/4" thick.The platform length can be dimensioned to fit one or multiple front loading compact laundry units.The platform must be firmly secured, at least at two points, to an adjacent wall.Place the front loading compact laundry unit(s) on the completed platform.The front of any front loading compact laundry unit must be less than 10" from the front of the platform including the fascia board.Follow the Installation Instructions shipped with your washer and/or dryer to complete the installation.

Dryer Energy Saving Tips
The following suggestions can help save energy when using the dryer:Dry as large a load as possible within good laundry practice guidelines.Keep the dryer filter clean.Keep the dryer exhaust system clean.Select the proper drying cycle and time to match the load.Use "no-heat" cycles when they are practical.Dry similar fabrics together.

Dryer- Built-In WiFi Set-Up Troubleshooting
For help connecting your dryer with Built-In WiFi powered by SmartHQ: Washer and Dryer - Set-Up Built-in WiFiIf you have difficulty with the set-up process when connecting your dryer to your WiFi:Communication FailedVerify the home WiFi network password entered is correct.HINT: To check if the issue is with the password or the SmartHQ app, disconnect the phone or another device from your home WiFi network and reconnect. If the password is correct and the SmartHQ app will not connect, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.SmartHQ app Cannot Locate the Home NetworkMove the router closer to the appliance or a WiFi extender may be needed.Connection FailedLED Solid Light: The SmartHQ app is unable to locate the appliance. Close the SmartHQ app and reopen it to resolve the issue.LED Flashing Light: Password or home network is incorrect. Re-enter the password or home network. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dryer Timer is Not Advancing
When a dryer timer is set on a Timed function, the timer knob will advance incrementally. This is normal.When the dryer is set to an automatic cycle, the timer will advance sporadically. At times, it may appear that the timer is not advancing; however, if the timer advances periodically during the indicated cycle this is a normal operation.The automatic thermostat control system continually senses the temperature of the air in the dryer drum.Wet laundry keeps this air cool. When the laundry is dry enough, the heat turns off.If the timer is not advancing in the Automatic cycle and/or the Timed cycle, it will require diagnosis to determine what parts are needed. If you would like to schedule a service appointment, please contact GE Appliance Service at 1800-432-2737 or schedule an appointment online.

Dryers Comparison of Gas and Electric Dryer Venting Lengths
Electric dryers manufactured in 1994 can be vented twice as far as the 1994 gas dryer models. This is true, even though they have the same blower and cubic feet per minute (cfm) rating. The difference is related to the location of the heat sources and the thermostats. Gas dryers have the heat source below the unit and the electrical heat source in behind the drum.If a gas dryer is vented more than the approved distance, premature tripping of the thermostats may occur. For additional venting information, please consult the dryer installation instructions. Download a copy of the Installation Instructions.Gas venting lengths are not linked to carbon monoxide issues.

Dryer - 120 Volt Operation
We will NOT assist in converting any dryer to 120 volt operation.Some older 240 volt GE Appliance dryers with simple timed cycles, (no automatic cycle) were able to be converted from 240 to 120 volt operation by changing some connections in the rear of the dryer. (This conversion would have to be done by an authorized GE Appliance Servicer.) Effective June 1st, 1987, GE Appliances no longer designs their timed cycle dryers to accept 120V.GE Appliances does not recommend operating any 240 volt dryer at a reduced voltage. When the voltage is cut in half on an electric appliance, the wattage is cut to one-forth. Therefore, drying time for a load of towels that would normally take 45 minutes, may take as long as 3 hours.The figure 120/240 simply means one side of the 240 line operates the motor and 240 operates the heaters. If you try to operate on 120 volts only the heaters will not work efficiently.

Dryer Timer Knob Direction
Dryer timer knobs will turn in both directions (clockwise and counter-clockwise) when setting the dry time.GE and Hotpoint: The timer turns clockwise when the dryer is operating.Hotpoint manufactured prior to 1995:The timer turns counter-clockwise when the dryer is operating.

Dryer Timer Advancement
When a dryer timer is set on a Timed function, the timer knob will advance incrementally until it turns off.When the dryer is set to an Automatic cycle, the timer will advance sporadically. It may appear that the timer is not advancing; however the cycle selector does advance when the heat cycles off. It will occur more often as the clothes get drier, until it automatically turns off the dryer.

Dryer Wattage and Electrical Rating
Top Load Electric Dryers @ 208V: Cubic FtWattage AmpsBreaker Size 6.1, 6.2 cu ft 4,400W 22A 30A 7.2, 7.4 cu ft 4,400W 22A 30A 7.8 cu ft 4,784W 23A 30ATop Load Electric Dryers @ 240V: Cubic Ft Wattage AmpsBreaker Size 6.1, 6.2 cu ft 5,600W 24A30A 7.2, 7.4 cu ft 5,600W 24A30A 7.8 cu ft 5,000W 25A30AFront Load Electric Dryers @ 208V: Cubic Ft Wattage Amps Breaker Size 8.1, 8.3 cu ft 4,300W 23A 30A 7.0, 7.5 cu ft 4,400W 22A 30AFront Load Electric Dryers @ 240V: Cubic Ft Wattage Amps Breaker Size 8.1, 8.3 cu ft 5,600W 25A 30A 7.0, 7.5 cu ft 5,600W 24A 30AGas Dryers:Install on a 3-prong properly grounded 120V, 15A or 20A circuit breaker or time delay fuse. For Dryer BTUs, visit: Dryer BTU Rating

Dryer - Steam Dewrinkle Cycle
On dryers with Steam features, cold water is connected to the dryer, which then heats the water to create steam. Steam cycles help reduce wrinkles in clothes; however, they are not intended for towels. Recommended for 9-13 garments.Steam Dewrinkle: Provides about 20 minutes of steam assist with dewrinkling damp or dry clothes with deep, set wrinkles. Steam is added by spraying a fine mist of water into the drum. Ideal for small or full loads left in dryer for an extended time.The temperature setting must be set to HIGH and water must be turned on before running the Steam Refresh cycle.

Washer Electrical Requirements and Breaker Size
GE and Hotpoint top-load, front-load, and spacemaker (portable) washer :Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.Will not operate if voltage is higher or lower than 102V - 132V.For unitized washer/dryer models:Washer with electric dryer: Requires a 208/240 volt, individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 30 amp circuit breaker or time-delay fuse.Washer with gas dryer: Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.For model specific electrical requirements, consult the Installation Instructions. Download a copy of the Installation Instructions.

Dryers Extra Care Option
The extra care option is a convenient feature when the clothing is not going to be removed immediately at the end of the drying cycle.If the optional extra care cycle is ON, the clothes will continue to tumble, with no heat, for approximately 15 minutes. This is called the COOL DOWN period. Some models may feature the extra care option automatically programmed into the timer of specific cycles. In these cases, the cycle does not have to be "turned on".Some models may have an audible signal (buzzer). One minute before the PERMANENT PRESS or POLYESTER KNIT cycle is over, the signal will sound, as a reminder that the COOL DOWN period is beginning. On the dryer models manufactured before 1995, the buzzer will sound every five minutes during the COOL DOWN period, as a reminder. On the newer models, the signal will sound every 70 seconds.The operation of the extra care cycle may vary dependent upon the dryer model. For model specific information see the Owner's Manual. Download a copy of the Owner's ManualNote: The buzzer cannot be tested by setting the timer to the end of the cycle. The dryer must run for at least two minutes to electrically energize the buzzer function.

Dryers Clearance Minimum Requirements
For proper air circulation and correct installation, some appliances must have air clearances around the product. Installations can vary, so checking the installation instructions to determine space requirements for your specific model is recommended.For alcove and closet installations, minimum clearances between dryer cabinet and adjacent walls or other surfaces are:1" front and rear1" topNote: Some dryers require additional air clearance. Consult the Installation Instructions for model specific clearances. Download a copy of the Installation Instructions.Note: Any dryer enclosure or room that does not have an inlet and outlet (when door is closed) for an operating forced air HVAC system is considered a closet, and requires room venting. For Gas Dryers Only: No other fuel burning appliance shall be installed in the same closet as a gas dryer.Whether a closet or small room, the laundry room ventilation is governed by the Mechanical code and the local codes, so a HVAC engineer has to decide if a particular configuration is accurate. In this situation, removing the door of the closet or small room completely is suggested.

Dryers - Black Marks on Collars and Cuffs
Black marks on clothing may be the result of the collar or cuff rubbing between the dryer drum and drum slides. This may occur if the dryer drum slides are worn or a felt seal is mispositioned or defective.For service, please schedule an appointment with GE Appliances Factory Service.Dryer - Clothes Catching Around Filter, Sensor or Drum

RightHeight Front Load Washers and Dryers
Available 2013 through mid 2018, models with the RightHeight™ Design included a 7" built-in pedestal / riser that allowed you easier access to your laundry without the added expense of buying separate pedestals for your washer and dryer. The added height put your clothes within easy reach, plus the top of the washer could be used as a folding surface.The factory-installed pedestal was part of the design and could not be removed for use without it. This could affect installation of the washer and dryer:These models could not be stacked. They could be installed under-counter, side-by-side, and built-in.The pedestal was not designed for storage. Dryer models were not be able to exhaust through the bottom.Electric models could exhaust to the left, right, and rear; Gas models to the left and rear.

Getting the Most Out of Your Smart Dryer
These video tips will help you get the most out of your Connected dryer:Better Clean with Steam RefreshRemove odors and wrinkles from clothing in a matter of minutes with Steam Refresh. Smart DryerMonitor cycles and settings, extend tumble time and receive alerts when clothes haven't been removed. Smart Washers & Dryers with Amazon AlexaAmazon Alexa and GE Appliances collaborate to enable hands-free convenience with voice control for your smart washer and dryer.

Dryers Combined Energy Factor (CEF) Rating
Energy Star uses Combined Energy Factor (CEF) to compare the energy efficiency of gas and electric clothes dryers in pounds per kWh. The higher the value, the more efficient the dryer is.To determine the dryer's CEF, visit Energy Star's website at:https://www.energystar.gov/productfinder/product/certified-clothes-dryers/resultsIf no results are found for Energy Star and non-Energy Star models: https://www.regulations.doe.gov/certification-data/CCMS-4-Clothes_Dryers_-_Appendices_D1_and_D2.html(Note: On the site, you must re-select "Clothes Dryers - Appendices D1 and D2" before searching a model number.)

Dryers - Door Swing
GE and Hotpoint top load and front load matching dryers have a 180 degree right hand door swing (hinges on the right), though most models have reversible doors.Reversible Door:Check the product specifications for the model to determine whether the doors are reversible. No additional hardware or kits are needed to reverse the doors. To reverse the door swing, consult the Installation Instructions for your dryer. Download a copy of the Installation Instructions.Dryers with pocket handles will have a pocket (to place your hand to pull open) located at the top and bottom of the dryer door. This allows for a pocket to be located at the top of the door no matter which way the door swings.Exceptions (Cannot be reversed):Current Unitized models:Current models: GUD27, GUD24Older Unitized models:GTUN275, GTUP270, GTUP240, WSM2700, WSM2780: Right hand door swings only. They cannot be reversed.WSM2420 and WSM2480 have left hand door swings only.Older Portable Models: DP1375G, DDP1370S, DDP1375S have left hand door swings (manufactured in the early 1990s)

Dryers - Removing Stains or Gum From Interior
The porcelain enamel drum is rust resistant requiring no special care. Should the dryer drum require cleaning, the following table provides common types of soil and removal tips.Caution: To minimize the possibility of electric shock, unplug the dryer from the power supply before attempting any maintenance or cleaning.Crayon, Ink, or Dye Wash and rinse the stained area with a mild soap and water solution or non abrasive cleaner OR wash and rinse stained area with a solution of 1/4 cup chlorine bleach with one gallon, cool(80 degree) water.Rinse thoroughly and dry with a soft towel.Tumble dry several wet rags or old towels for 20 to 30 minutes.Caution: Exercise care when using chlorine bleach in the close confines of a dryer drum. Be sure to provide adequate ventilation. Do not mix ammonia with chlorine bleach.When used sparingly, a pre-wash product may be helpful in removing the soil. However, these products may leave an "oily" residue on the drum if it is not rinsed thoroughly after the application.GumIf gum is still soft, apply ice to freeze and harden the gum.Using a wooden spoon, gently scrape or chip the gum from the drum.Melted PlasticUsing a razor scraper (similar to those used to remove paint from windows), very carefully scrape substance off of the drum taking precaution not to scratch the surface.

Laundry Caring for Your Fabrics
Fabric Care GuidelinesCottons:Washable, by hand or machine.Too much dry cleaning may turn whites a gray color.Shrinks 2-3%Dry in dryer, line dry, or follow fabric instruction on label.Linen:Hand or machine-wash in warm water.Tumble dry on medium heat, but remove while still damp.Iron immediately on linen setting.Note: Bounce Fabric Conditioner dryer sheets have been approved for use in all GE dryers.

Amazon Alexa Benefits for Smart Appliances
Use Amazon Alexa to take GE, Cafe and Monogram's suite of Smart Appliances to the next level with hands-free voice controls.For voice activation, you must have one or more Smart products connected to your home WiFi network. For more information, visit Smart Appliances. To confirm your appliance can be connected to WiFi, visit: Does My Appliance Have WiFi Capability? For more information on Amazon Alexa devices, visit: Echo & Alexa Devices. Interact with your Smart appliances using one of the following Skills (depending on your appliance): Geneva, GE Appliances' Custom Skill: Initiate Geneva by saying "Alexa, ask/tell Geneva..." and then state your request.SmartHQ, GE Appliances' Smart Home Skill : Start by saying "Alexa,..." and state your request. For assistance with set-up, visit:Amazon Alexa Geneva Set-Up for Smart AppliancesAmazon Alexa U+ Connect Set-Up for Smart AppliancesHere are some of the ways Alexa and Geneva or SmartHQ can work together to bring voice control to your Smart appliances:RefrigeratorAlexa, tell Geneva...to make hot water.to turn on TurboCool.to turn TurboFreeze on/off.to make hot water in 10 minutes.to turn on/off Sabbath mode.to set the fresh food to 38 degrees.to set the freezer to -3 degrees.to check the status of my water filter.to turn the icemaker on/off.Alexa, ask Geneva...what is the refrigerator temperature?what is the freezer temperature?if my icemaker is full?if my doors are open?Wall Oven or RangeAlexa, tell Geneva... to preheat the (upper/lower) oven to 350.to change the temperature to 300.to set cook timer for 20 minutes.to turn off the oven.to cancel baking.to set oven to convection roast/bake.to turn the warming drawer to low/medium/high/off.to set a timer for 10 minutes.to turn on/off Sabbath mode.to preheat my oven for turkey. I want brownies.Alexa, ask Geneva...what is the oven status?how much time is left on my kitchen timer?MicrowaveAlexa, ...;start the microwave.microwave on high for 2 minutes.defrost three pounds of chicken/steak/hamburger in my microwave. stop the microwave. pause the microwave.add 30 more seconds to the microwave.add 2 minutes on the microwave.microwave coffee/popcorn/potato/soup.reheat soup.Vent HoodAlexa, ...turn on the hood fan.turn on the hood light.set the hood fan speed to boost.set the hood light level to max.DishwasherAlexa, tell Geneva...I added 1 pod to the dishwasher.Alexa, ask Geneva...when the dishwasher will be finished?do I need rinse aid?how many detergent pods do I have left?what is the dishwasher status?WasherAlexa, ask Geneva...if my laundry is clean.to turn on my washer.**to stop my washer.**** Only on selected models with Remote Control. Washer and Dryer - WiFi Remote ControlDryerAlexa, tell Geneva...to keep tumbling.to turn on/off the dryer.**** Only on selected models with Remote Control. Washer and Dryer - WiFi Remote ControlAlexa, ask Geneva...if my laundry is dry.Room Air ConditionerAlexa, tell Geneva...to turn on the air conditioner.to turn the air conditioner to 72.to set the fan to high.to set my air conditioner to energy saver.Alexa, ask Geneva...for air conditioner status.Alexa will not notify you that something has completed unless you first ask Alexa or Geneva (depending on model) for the status. For automatic notifications, you can choose for notifications to appear on your mobile device through the SmartHQ app.For more information, visit: GE Appliances SmartHQ Voice Activation.

Asterisk on Dryer Controls
The * (asterisk) on GE dryer controls is the "Preferred Regular Setting."Starting in 1995, all GE, Hotpoint, and RCA dryers have an indicator in the Auto area of the timer to incicate the most energy efficient place to set the timer for drying a regular cotton load. This selection is based on Department of Energy regulations and is a new government regulation for all dryer manufacturers.

Dryer - Cardboard
On the inside of GE and Hotpoint dryer doors there is a layer of cardboard which serves to insulate heat, moisture and sound inside the dryer drum. It is not a packing material and should not be removed. If this cardboard gets moisture laden or damaged it is not available as a part. The correct repair would be to replace the door by ordering the door as an assembly.

Dryer - Baffle Dry System
"Baffle Dry System" means that the dryer an improved baffle (fin) design that is proven to help reduce tangling in the load. The height and geometry of the baffles on the drum interior will lift and distribute the load better, which reduces tangling in items such as towels, sheets and pants.

Gas Dryer - LP Conversion
We recommend a qualified installer or servicer convert the gas dryer to the proper gas supply needed. The conversion must be in accordance with the our instructions and all codes and requirements of the authority having jurisdiction.Gas dryers are factory-equipped for natural gas. Most gas dryers can be converted for Liquid Propane (LP) gas, which requires an optional conversion kit. Commercial dryers convert the same as retail models.The conversion instructions are included with the LP kit, which is purchased separately if one is needed.The optional LP conversion kit contains all necessary parts and the installation instructions needed to properly convert the dryer. Please consult the Owner's Manual or Installation Instructions to obtain information regarding any additional parts you may need to purchase. Download a copy of Owner's Manual or Installations

Dryer - Cycle Countdown LED with Estimated Time Remaining
LED with estimated time reaming displays the approximate time remaining until the end of the drying cycle. The electronics and sensors constantly monitor the drying performance and will recalculate cycle times, and change the time remaining when warranted.Circling lights may flash in the display until the dryer senses a low moisture level and calculates the approximate time remaining.You may see "1H" instead of "minutes". "1H" indicates that the dryer will take one hour to dry the load. If the load will take more than one hour, the display is supposed to show the "1H" followed by the number of additional minutes, and counts down as the load dries.

Dryer Greasy Spots on Clothes
Greasy spots on clothes can be caused by the following:Improper use of fabric softener - Be sure to follow the directions on the fabric softener package.Drying dirty items with clean items - Use the dryer to dry only clean items, Dirty items can stain clean items and the dryer.Clothes were not completely clean - Sometimes stains which cannot be seen when the clothes are wet appear after drying. Use proper washing procedures before drying clothes.

Dryer - Extended Tumble Option
Most dryers offer an Extended Tumble option to help minimize the wrinkles in clothes. After the dry cycle is complete, the dryer will continue to tumble with no heat for a set amount of time to keep wrinkles from setting in.Electro-Mechanical Models (no digital display):Extended Tumble provides approximately 15 minutes of no heat tumbling after the clothes are dry.If you are using the cycle Signal knob and you select the Extended Tumble option, a signal will sound at the end of the drying time and several times during the Extended Tumble cycle. This will remind you that it is time to remove the clothes.This option can only be used with the Cottons and Casuals or Easy Care cycles.If Extended Tumble is not on, the dryer will stop once the timer reaches the Extended Tumble mark on the cycle dial.Electronic Models (digital display):Extended Tumble provides 1 hour of no heat tumbling after the clothes are dry.If you are using the cycle Signal Adjust and you select the Extended Tumble option, a signal will sound at the end of the drying time and several times during the Extended Tumble cycle. This will remind you that it is time to remove the clothes.

Dryer Drum Does Not Turn
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. If dryer drum is not tumbling / turning:Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.Make sure the drum does not turn freely (turns counter-clockwise during operation). If it does, the belt may be broken or loose and service will be required.For service, please schedule an appointment with GE Appliances Factory Service.

Dryer Location
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.We recommend locating the dryer where the temperature is above 50 degrees F. for satisfactory operation of the dryer control system. If installed in room below 50 degrees, the thermostat may not operate correctly and could extend drying times.

Dryer - Steam Refresh Cycle
On dryers with Steam features, cold water is connected to the dryer, which then heats the water to create steam. Steam cycles help reduce wrinkles in clothes; however, they are not intended for towels.Steam Refresh: Short steam cycle for 3-5 slightly wrinkled dry garments. Significantly reduces wrinkles.The temperature setting must be set to HIGH and water must be turned on before running the Steam Refresh cycle.Using Steam Refresh for single items, especially ones with light fabric, may not achieve optimum results.

Use of Pedestal with Stacked Washer and Dryer
Many front load washers and dryers offer pedestals that can be installed under the individual unit. When a washer and dryer is stacked together, they cannot be installed with a pedestal for both safety and accessibility concerns.

Interchanging Range / Dryer Power Cords
Do not use a range cord on a dryer or vice-versa. A typical dryer cord is rated for 30 amp draw where a range cord is normally rated for 50-60 amps. We do not want to oversize or undersize a cord, due to safety concerns.

Dryer - Adaptive Cool-Down
Adaptive Cool-Down is the advanced cool-down benefit provided by thermistor heat control. The stainless steel dryer continually monitors the outlet air temperature throughout the cool-down process and keeps the clothes tumbling until they are completely cool. Regardless of the load size and type, the dryer continues to tumble until the content are completely cool.This is critical to preventing wrinkles. Wrinkling occurs because the hot air condenses on the hot clothes setting in major wrinkles.

Dryer Control Lock
Some models offer a control lock feature. You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. Children cannot accidentally start the dryer by touching buttons with this option selected.To lock and unlock the dryer controls:Press and hold the Extended Tumble and - (minus) buttons for 3 seconds. The control lock icon will flash while locking/unlocking, stay on when locked, and turn off when unlocked. NOTE: The Power button can still be used when the machine is locked.

Washers - Storage / Winterizing
If your washer is stored in an area where freezing can occur or it will be moved in freezing temperatures, follow the instructions below to winterize the washer and prevent damage to the washer:Turn off water supply faucets.Disconnect the hoses from the water supply and drain out the water from the hoses.Remove washer drain hose from drain. Lay hose on the floor and allow water to drain into a shallow pan or on the ground.Carefully tilt the washer by raising the front of the washer 4" to 6" to allow any remaining water in the pump to drain out of the drain hose. For safety, DO NOT do this if the washer and dryer are stacked or the unit is a unitized washer/dryer. After sitting in a cold environment all winter it is best to let the washer "thaw" for 24 hours at room temperature. When it's time to use the washer again, simply connect the hoses at the faucets and turn the faucets back on, plug the washer back in to wall receptacle. Note: Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty. Is is acceptable to store a washer in an unheated location if the unit is winterized using the instructions above.

Smart Appliances - IFTTT
GE Appliances has a full suite of smart appliances to help you stay connected to your home, no matter where you are. Turn your smart phone into a remote control for your appliances. For more information on our smart appliances, visit: Smart Appliances.Take your connected appliances further using IFTTT, a free web service that allows you to create "if this/then that" connections (recipes) between various apps and devices that you own, including your smart appliances. For example: IF you leave the house (close the front door) THEN your oven will automatically shut off. Or, IF the dryer cycle is complete THEN the kitchen light will blink. Find new ways to interact with your smart appliances:GE Appliances Refrigerator IFTTT ChannelGE Appliances Cooking IFTTT ChannelGE Appliances Dishwasher IFTTT ChannelGE Appliances Washer IFTTT ChannelGE Appliances Dryer IFTTT ChannelGE Appliances Air Conditioner IFTTT Channel

Delivery & Installation - Parts Required For Installation
If you are buying appliances from our site, we will fully connect and test your new appliances. Installation covers connecting the new appliance to water, electrical, and gas. With many appliances, there are parts required to complete the installation. If parts are necessary for installation, they will automatically be included with your order at no cost to you. These include: Refrigerator water linesWasher inlet hosesGas appliance connection kitsDryer ductsDishwasher connection kitsElectric range and electric dryer power cordsAnti-tip brackets (included with the appliance) Accessories like trim kits, stacking kits, and pedestals are not included with the delivery and installation and are a separate charge. Our delivery agents do not install trim kits; however, they will stack a washer and dryer or attach pedestals if the stacking kit/pedestals are purchased and delivered at the same time as the laundry pair. They can only stack them or attach pedestals at the time of installation. If you’re buying from one of our retail partners, visit their website to view delivery and installation options.

Top Freezer Refrigerator - Adjusting or Replacing the Door Gaskets
It is recommended that you first disconnect the power by unplugging from the wall outlet or turning it off at the circuit breaker. If the gasket has pulled loose from the door it can be pushed back into the retainer. To view a short video on inserting the door gasket: If the gasket has cuts/tears/rips it needs to be replaced. You may order a GE Appliance replacement part online or schedule service.If the gasket has deformations or wrinkles in it a blow dryer can be used to correct. Place the blow dryer on the low setting and aim it at the section that needs correcting. Use your hand to smooth out the gasket as you blow it with the blow dryer.For some models, lubricating the hinge side of the gasket with a thin layer of petroleum jelly may be suggested. Please refer to your Owner's Manual for instructions. Download a copy of the Owner's Manual. If service is needed, please schedule an appointment with GE Appliances Factory Service.

Dryers Dewrinkle Cycle
The Dewrinkle cycle helps save time by minimizing ironing. If the clothes are slightly wrinkled from sitting in the dryer too long, set the timer to DEWRINKLE and the wrinkles will be removed. This cycles provides approximately 10 minutes of heated tumbling.If the dry clothes are extremely wrinkled, it will help to add a damp article to the other clothes and then set the Dewrinkle cycle.If the dryer does not have a Dewrinkle cycle, then using the permanent press cycle for about 10 minutes will work.

Smart Appliances - Integrations
Having smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic integrations designed to enhance your ownership experience and make life easier. Once connected to our SmartHQ app, you can take your hands-free experience to another level by making connections with third party integrations:Voice ControlAmazon AlexaConnecting to Amazon Alexa devices will give you access to hands-free voice control of your appliances.Learn more at: Amazon Alexa Benefits for Smart Appliances. The Google Assistant*Connecting Google Home to your Google Assistant devices will give you hands-free voice control of your appliances.Learn more at: The Google Assistant Benefits for Smart Appliances. CookingDiGiorno® PizzaBy telling Amazon Alexa or the Google Assistant which of the 11 most popular DiGiorno pizza styles you want to bake, your oven will skip the preheat and determine the right temperature and time controls for your pizza choice.Learn more at: DiGiorno® Pizza in Smart Wall Ovens & Ranges. DropThe Drop Recipes app and Kitchen OS platform can control your smart wall oven or range to bring recipes to life. You can preheat your oven and set the cook timer right from the Drop Recipe App.Learn more at: Smart Applainces -Drop Recipes. InnitThe Innit smart assistant app is a major leap forward from the traditional and one-dimensional recipe format. The Innit app addresses all four phases of daily meal logistics - planning, shopping, preparing, and cooking - and assists home cooks with each phase through a seamless system that builds confidence in the kitchen. The Innit app can control your smart wall oven or range by turning it on and off at the appropriate time, send custom instructions to ensure optimal cooking, and notify you when your meal is ready. Download the Innit app and follow the instructions to connect your smart cooking product.Learn more at: Innit. Convenience & SecurityAmazon Dash ReplenishmentAmazon Dash Replenishment Service can be used with WiFi Connect appliances: dishwashers, dryers, and SmartDispense™ top-load washers. When Amazon Dash Replenishment Service (DRS) is set up through the Laundry - GE Appliances or Kitchen - GE Appliances apps, detergent, fabric softener, or dryer sheets can be ordered automatically from Amazon when supplies are running low.Learn more about Amazon Dash Replenishment for Washers: Amazon Dash Replenishment Service for WiFi Connect Washers with SmartDispense Technology (on select models).Learn more about Amazon Dash Replenishment for Dryers: Amazon Dash Replenishment Service for WiFi Connect Dryers.Learn more about Amazon Dash Replenishment for Dishwashers: Amazon Dash Replenishment Service for WiFi Connect Dishwashers. Apple HomeKitApple HomeKit allows users to control and monitor connected products in their home, including compatible smart air conditioners. When connected using the Apple Home app, you can change the set temperature, turn the unit On or Off in Cool mode, and even see when you're saving energy.For more information, visit: Smart Air Conditioners - Apple HomeKit. IFTTT (If This/Then That)Take your connected appliances further using IFTTT, a free web service that allows you to create "if this/then that" connections (recipes) between various apps and WiFi enabled products, including your WiFi Connect GE Appliances. As an example, create a recipe that says: IF the dryer cycle is complete THEN the kitchen light will blink.Learn more about IFTTT, visit: Smart Appliances - IFTTT. Getting StartedFirst, determine whether your appliance has WiFi capability at: Does My Appliance Have WiFi Capability? Interested in purchasing a Smart appliance? View our full suite of connected appliances: Smart Appliances.Then, get assistance setting up your Smart appliances at geappliances.com/ConnectHelp.*Google is a trademark of Google LLC."

Laundry Lint Concerns and Solutions
The following information are possible causes of excessive lint and solutions.LINT FILTER IS DIRTYSolution:Clean lint filter before each load. Dryer Lint Filter and How to Clean UNDISSOLVED GRANULAR DETERGENT may leave white powdery residue on fabrics, which can be mistaken for lint. Feel lint deposit by rubbing between fingers. If the residue is from detergent, it will spread out. This usually increases during winter months because of water temperatures being colder.Solutions:Add detergent and start the washer before adding clothes so that the detergent can dissolve completely & work effectively.Reduce the amount of detergentIncrease wash water temperature.Change to a liquid detergent.SORTING: Mixing "lint producing" fabrics with "lint collecting" fabrics allows lint to transfer to other garments, instead of being trapped in the lint filter. This is one of the most frequently found causes of linting.Solutions:Separate lint producers (flannel, cotton knits, terry towels) from lint collectors (fuzzy, brushed fabrics, synthetic blends. ex. corduroy, acrylic blankets, children's sleepwear).Separate dark colors from white and light-colored items.LENGTH OF CYCLE: Washing (agitation) beyond what's necessary to clean clothes will generate lint.Solution:Shorten wash time (use medium or light soil wash) for smaller loads or lightly soiled garments to avoid washing clothes longer than needed.WATER LEVEL: Setting the water level switch to a higher setting than needed will cause linting due to excessive movement of the clothes in the waterSolution:Select a water level proper for the load.LOAD SIZE: Overloading can prevent lint from being flushed away during the washing process as well as increase the effect of clothes rubbing against one another and generating lint.Solution:Loosely load clothes no higher than the top row of holes in the washer tub.TOO MUCH BLEACH will damage fabric & cause excessive lint.Solution:Follow manufacturer's instructions on the amount of bleach to use.TOO MUCH FABRIC SOFTENER will coat the fabric and make clothing stiff (rough to the touch). Fabric softener may chemically combine with detergent to form a deposit, which can be white.Solutions:To remove coating, wash and dry without fabric softener 3 times.Use fabric softener only in rinse cycle, unless softener manufacturer specifies adding to wash cycle. Use your fabric softener dispenser (if your washer is so equipped.)PILLING naturally occurs with polyester/cotton blends. The stronger man-made fibers, instead of breaking off, will collect and hold small bundles of fibers resulting in "pills". Lint becomes entangled in the "pills" and makes the lint appear more obvious.Solution:Turning the garments inside out may provide some protection. ITEMS LEFT IN POCKETS such as paper, tissue, etc. can cause lint on clothes.Solution:Empty all pockets before laundering clothes. For service, please schedule an appointment with GE Appliances Factory Service.

Dryer - Drum Slide and Bearing Replacement
If your drum bearing, drum slides, felt assembly, or belt need to be replaced, the following video addresses how to replace the bearing assembly on many of our older dryers:Note: Disconnect power to the dryer and wear protective gloves (as there are sharp edges).Order a GE Appliance part online

Dryer BTU Rating
Top Load and Front Load gas dryers are rated for 22,000 BTUs of heat per hour (BTUH) for Natural Gas. Converting to LP gas may change the BTU rating on gas dryers.Natural Gas Exceptions: Top Load Matching Dryers:7.8 cu. ft: 16,000 BTU/hrFront Load Matching Dryers:8.1 & 8.3 cu ft: 19,500 BTU/hrUnitized Washer/Dryers:Unitized models prior to 2011: 20,000 BTU/hrUnitized models after 2012:GUD24G & GTUP24G: 11,000 BTU/hrGUD27G & GTUP27G: 18,000 BTU/hr Top Load and Front Load gas dryers are rated for 22,000 BTUs of heat per hour (BTUH) for LP Gas. LP Exceptions: Top Load Matching Dryers:7.8 cu. ft.: 15,000 BTU/hrModels starting 2015:6.2 & 7.2 & 7.4 cu.ft.: 19,000 BTU/hrFront Load Matching Dryers:8.1 & 8.3 cu.ft.: 18,500 BTU/hrUnitized Washer/Dryers:Unitized models prior to 2011: 20,000 BTU/hrUnitized models after 2012:GUD24G & GTUP24G: 11,000 BTU/hrGUD27G & GTUP27G: 19,000 BTU/hr

Dryer Press Guard
Press guard is featured on some Hotpoint dryers to minimize wrinkles. This feature can be used only with the AUTOMATIC SENSI-DRY setting.To use, turn the PRESS GUARD KNOB to ON and the cycle signal will sound one minute before the permanent press or polyester knit cycle is over. If the clothes are not removed immediately, the dryer will continue to tumble, without heat, for approximately 15 minutes or until the cycle is interrupted. The signal will sound every five minutes of the press guard time.When the press guard feature is turned ON, there are four separate audible signals. Each signal is five seconds long and one of them occurs every five minutes during the press guard cycle.When the press guard feature is turned OFF and the end-of-cycle signal is selected, there will be one audible signal, lasting five seconds, occurring sometime during the last five minutes of the drying time.

Dryer - Knockout Removal
The dryer exhaust knockout is held in place by a few small tabs. To remove, use a hammer and a screwdriver to break those points/tabs holding the knockout in place.

Dryer Ignition Systems
All GE, Hotpoint, and RCA dryers since 1973, have an automatic ignition system that uses a special glo-bar igniter. The igniter has no moving parts, and it saves energy by eliminating a gas-consuming standing pilot light. Gas is only used when the igniter is on.The glo-bar will come on about 15 seconds after the gas dryer is started (similar to a cigarette lighter in a car). Once the glo-bar warms up enough, a sensor tells the gas valve to open and the gas is ignited by the bar.For safety concerns, the gas will not be dispersed unless the glo-bar is working properly. Once the gas lights, the glo-bar cycles off. When it is time to cycle back on, the above process will take place again.

Dryer How to Clean Exhaust / Vent Duct
Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying time.Follow the below steps to clean:Turn off electrical supply by disconnecting the plug from the wall socket.Disconnect the duct from the dryer.Vacuum the duct with the hose attachment and reconnect the duct.The Exhaust Hood (Wall Cap): Check from the outside that the flaps of the hood move freely when operating. Make sure that there is not wildlife (birds, insects, etc.) nesting inside the duct or hood.

Smart Dryer Features
Smart dryers have several features to help make doing laundry easier.Smart Washers and Dryers - Remote ControlDryers - Delay DryDryers - Extended Tumble Option Dryers - Dryer Rack Accessory Dryers - Steam Dewrinkle and Steam Refresh Cycles

Dryer - Adaptive Logic
Adaptive Logic saves you the trouble of making several trips to the laundry room to check progress. The LED readout provides accurate cycle times to take the guesswork out of doing laundry.How it works:Assesses household variables such as dryer duct length and restriction, amount of lint buildup, load size and type.Tracks data over the preceding 10 cycles, then stores them into memory.The computer calculates the stored data, adjusts the clock and displays accurate cycle time.If data begins to change or if the unit is moved to a new home, the Adaptive Logic system will adapt to its new enviroment within 10 wash cycles.Select any cycle, add options and press Start...sophisticated Profile electronics automatically "look" at those selections and at the specific household variables to calculate the estimated cycle times.

Dryer Quiet Packages
Many 2003 and newer dryers have quiet packages with specific features. Check the Features information for a specific model to determine if the dryer has one of these Quiet Packages: Quiet-By-DesignDeluxe QuietLuxury QuietSupreme QuietSound dampening materialYesYesYesYesMotor isolatorsYesYesYesYesSide dampening plateYesYesYesYesExtra mastic YesYesYesFront sound pack YesYesYesAdditional sound dampening plates to the side and top panels YesYesSound dampening drum band YesYesAdditional insulation on side and back panels YesYesElectronic controls and quiet motor YesInsulation on packs and mastic Yes

Dryer Fluff Cycle
Some models have a timed cycle with no heat. This selection is designed for tumbling items that might be damaged by heat, such as wool garments, some down jackets, etc. This cycle is sometimes labeled "Fluff" and gives excellent results when tumbling pillows, comforters, etc. No heat is used - only room temperature air is circulated through the dryer.

Dryer - Timer Replacement
On most dryers with a backsplash (matches top load washers), replacing the timer can be relatively easy. Purchase a GE Appliance Part onlineLearn how to replace the timer on your GE Appliances Dryer: If this video does not help, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dryer - Dryel Product
What is Dryel?Dryel is a product that enables consumers to clean and freshen "dry clean only" clothes in the convenience of their own homes. Place up to 4 garments in Dryel's bag along with a specially treated pre-moistened cloth and then put the bag in your dryer. The heat from the cycle activates the Dryel cloth, releasing moist fiber- penetrating vapors which help clean away odors such as smoke and perspiration from clothes and vent them out of the bag.Note: This is not a GE product; however Dryel is safe to use in GE dryers. Some GE Profile Dryers have a Dryel cycle.For more information aboutt Dryerl, or for questions, contact: http://www.dryel.com

Commercial Dryer - Timer
Commercial dryers with coin slides start when the slide (with coin) is pushed in; therefore there is no timer for the user to advance. When you push the coin slide into the dryer, it is pre-set from the factory to run for 45 minutes.

Ventless Condenser Dryer - How It Works
Ventless condenser dryers use a dual loop airflow system. The first loop draws in a small amount of ambient air which passes through the condenser for initial heating. The heated air is then pushed into the drum, where it heats up the wet laundry and causes water to evaporate. This air is then looped back into the condenser where it's cooled down - that's the second loop. The air that's already inside the condenser is reheated and sent back into the drum to repeat the process until the clothes are dry. The water that is extracted goes to a tank or an external drain. See Ventless Condenser Dryer - How it Drains. Here are the steps in the drying process: Ambient air inside the unit is heated by a heating element.Process air (heated) enters drum to absorb moisture and dry load.Process air (heated wet) enters the condenser, is cooled releasing moisture. Moisture collects in the tub and is removed from the unit through the drain pump.Process air (cool dry) exits the condenser.Process air (cool dry) enters heater and is reheated.Process air (heated) re-enters drum to absorb more moisture and dry load.Ventless condenser dryers allow for: Flexible installation without venting externally (closet, undercounter or stacked in a corner)Lower dry temperaturesLess make-up air required Note: Dry times can be 2-3 times longer than vented dryers. It does not emit any hot air into the room.

Dryer Damp Alert
This option causes the dryer to beep when clothes have dried to a damp level. Remove items that you wish to hang dry. TheDamp Alert will only beep when this option is selected (but the dry cycle will keep running). Removing clothes and hanging them when they are damp, can reduce the need to iron some items. The light beside the button will be lit when Damp Alert is on. Available on some models.

Washer Modified Energy Factor and Water Factor
For washer Water Factor (WF), Integrated Water Factor (iWF), and/or Modified Energy Factor (MEF/IMEF) ratings by model number:Energy Star models: http://www.energystar.gov/productfinder/product/certified-clothes-washers/resultsEnergy Star and non-Energy Star models: http://www.regulations.doe.gov/certification-data/CCMS-79223002113.htmlDEFINITIONS (From the EnergyStar.gov web site)Water Factor (WF or iWF) is the number of gallons per cycle per cubic foot that the washer uses. The lower the water factor, the more efficient the washer is.If a clothes washer uses 30 gallons per cycle and has a tub volume of 3.0 cubic feet, then the water factor is 10.0.WF is the quotient of the total weighted per-cycle water consumption, Q, divided by the capacity of the clothes washer, C. If a clothes washer uses 30 gallons per cycle and has a tub volume of 3.0 cubic feet, then the water factor is 10.0.Modified Energy Factor (MEF) is an equation that takes into account the amount of dryer energy used to remove the remaining moisture content in washed items, in addition to the unit's energy used and water heating energy of the washer.MEF is the energy performance metric for ENERGY STAR qualified clothes washers. The higher the MEF, the more efficient the clothes washer is.MEF is the quotient of the capacity of the clothes container, C, divided by the total clothes washer energy consumption per cycle, with such energy consumption expressed as the sum of the machine electrical energy consumption, M, the hot water energy consumption, E, and the energy required for removal of the remaining moisture in the wash load, D.

Unitized Washer Normal Sounds
Below is a list of normal sounds and noises you may hear during typical washer operation of the following laundry centers (unitized washer/dryer): 24" Unitized Spacemaker Model numbers: GUD24ESSMWWGUD24GSSMWW 27" Unitized Spacemaker Model numbers: GUD27ESSMWWGUV27ESSMWWGUD27GSSMWW CycleSoundReasonLid Locking / SensingMetallic "Click"At the beginning of the cycle the lid will lock, creating a clicking noise.Child Safety Spray/Precise FillSpraying soundAt the beginning of the cycle, you will hear two sprays of water before the machine starts. If you set the Precise Fill option (just for GUD24 and GUD27 models), the basket will then spin up and coast down several times to sense the load.Water FillWaterfall soundDuring the fill cycle, water is being added to the wash basket.AgitationElectric pulsing, grinding, or buzzing soundDuring agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise.DrainHum with water sounds; Slurping or gurgling sounds This sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit. When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.Agitation to SpinMetal clanking or clickingA metal clanking or clicking noise when the unit is going from agitate to spin is the mode shifter shifting from agitate to spin. When the machine is transitioning from agitate to spin, the gears that interlock the agitator and basket are engaging, so the basket and agitator will spin together.SpinMotor "ramping (speeding) up" or "coasting (slowing) down"When in spin mode, you may notice slight changes to spin speed or spin noise throughout the spin cycle. For common sounds found in your unitized spacemaker laundry center:

Top Load Washer Does Not Spin
If your top load washer will not spin: Pauses for Full Size Top Load Washers:Wait for a few minutes, since pauses of up to three minutes may occur between cycles as the timer advances in steps. For example, there may be a 3-minute delay at the end of agitation and prior to the washer pumping out the water.The pump-out process itself can then take an additional 3 minutes.After the pump out, the washer will begin to spin. Do not manually advance the timer if it's pausing after agitation, as you may miss the pump-out cycle.Pauses for Space-saving Top Load Washers If you see the codes dE or E2 on the display, this means the lid has been opened causing the washer to pause. These codes will flash for approximately 30 seconds before the units shuts off and the wash cycle will need to be restarted. To reset these codes:Close lidPress the Start/Pause button to restart wash cycle. If Start button is not pressed after closing the lid, the washer will not start on its own and will shut off after a short delay.If washer is paused for longer than 30 seconds during a wash cycle, the washer will automatically shut off and the wash cycle will need to be restarted.If washer shuts down mid-cycle, make sure it is properly filled and leveled.If washer basket is filled with laundry beyond the balance ring, the washer may begin to shake causing the spin cycle to stop.To level washer:Twist the leveling feet clockwise until they reach the ground.Twist the turn the locking nuts counter-clockwise to lock the leveling feet in place.For more information, view the following video: Loss of Power: Check your house fuses, circuit breakers, and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it onIf it does not work, you may have blown a fuse, tripped a circuit breaker, or have a defective wall outlet. Lid is up: Make sure washer lid is down. Some older washers will agitate with lid up, but none will spin with lid up. "SPIN" light is flashing or "bALAnCINg" (balancing) is in the display (2015 and newer models): This means the washer cannot spin properly. After the wash cycle was complete, the items in the load were no longer evenly distributed in the tub enough to spin-out the water. Manually re-distribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START. "SPIN" light is not flashing and "Lid Lock" light is off: First check your OPTIONS knob to ensure that the knob is pointing at an option. If the knob is between options or pointing down, the unit may not spin.Turn the OPTIONS knob; you should notice that the washer beeps every time a different option is selected. Set the OPTIONS knob to your desired setting, set the washer to Drain-and-Spin, and START.If the washer does NOT beep as you turn the OPTIONS knob, then the knob is not working and a service call will be needed. If CAnCELEd ("canceled") scrolling on control panel or the two furthest lights are flashing (2015 and newer models): This indicates that an error has occurred. Select Drain & Spin and press Start, this will attempt to clear the error. If problems persist, disconnect power to the washer for 1 minute, reconnect and retry by either re-starting your previous wash cycle settings and press Start or select Drain & Spin and press Start. Motor Reset: Top Load Washer Motor Reset If the machine pumps water out and you are positive that the motor is running, but tub is not spinning, service would be required. For service, please schedule a service appointment with GE Appliances Factory Service. For information on Front Load Washers: Front Load Washer Does Not Spin

Washer - Decibel Level
We do not rate the sound level of our washers, which means we are unable to provide a decibel level while they are running. If you feel your washer is too loud or is making an unusual sound, visit our Washer & Dryer Troubleshooting Support.

Delivery & Installation - Installation Requirements & Possible Issues
If you are buying directly from our site, our delivery agents will fully connect your new appliance as long as you have the proper electrical outlets, gas shut off valves, water supply and shut off valves, and/or venting sources available at the time of delivery. Delivery agents are not authorized to perform carpentry, plumbing or electrical work and therefore cannot resolve any outstanding issues as part of the installation. Installation will not be completed if the product installation requirements are not met. Please review our Appliances Requirements for complete details. If the installation cannot be completed, you have 2 choices:You can have our delivery agent take the new appliance back until it can be installed.You can have the delivery agent leave the appliance in your home until it can be installed.You are responsible for resolving the installation issue (i.e. water shut off valve needed or a venting source not available). Once the issue is resolved, contact the delivery agent to schedule a time for them to come back out to complete the installation. Possible reasons for an incomplete installation:Product will not fit through the pathways in the home and/or the product installation locationProper electrical outlets not availableGas shut off valves not availableWater supply and shut off valves not availableVenting sources are not availableCorroded pipesUnsafe wire connectionsLiquid propane gas source (must be natural gas source)Cabinetry, countertop, tile or elevated floor concernsPedestals and stacking kits can only be installed when delivered with washer/dryer units.If the installation instructions for the appliance requires an anti-tip bracket, the delivery agent(s) will not install the appliance without the anti-tip bracket. If you refuse to have the anti-tip installed, they will place the appliance in another room of the house.Refrigerators will be installed but will not be connected to the water supply if the water shut off valve is incorrect, inoperable, or not installed. Once the water shut off valve is corrected, the water line can be installed.Gas appliances will be left at the home but not installed if the gas shut off valve is incorrect, inoperable or not installed. Once the gas shut off valve is corrected, the dryer can be installed.If the uninstalled appliance is uncrated (removed from the box), the delivery agents will inspect it for damage.If you are buying from one of our retail partners, visit their website to view delivery and installation options.

Amazon Dash Replenishment Service for Smart Washers with SmartDispense™ Technology
Amazon Dash Replenishment Service can be used with 2016 and older "WiFi Connect" top load washers with SmartDispense™ (bulk dispenser) technology. To determine the year of manufacture, locate the serial number of your product and refer to this table: How to Determine the Age or Manufacture Date of a GE ApplianceLearn more about SmartDispense washers: Top Load Washers - SmartDispense TechnologyWhen Amazon Dash Replenishment Service is set up through the SmartHQ app*, detergent and fabric softener can be ordered automatically from Amazon when supplies are running low. The washer's bulk dispensers have sensors that know how much detergent and softener is in the reservoirs, and with the help of the SmartHQ app, Amazon will automatically order more product for you when your inventory is below the reorder amount. *Formerly the Kitchen - GE Appliances AppLearn more about Smart washers: Washer - Benefits of SmartHQ App To get started:Connect your washer to the SmartHQ app. For assistance, visit: Washer and Dryer - Set-Up Built-in WiFi Note: Amazon Dash Replenishment is currently available on top load washers with SmartDispense only.From the SmartHQ app, go to Amazon Dash Replenishment in the Washer navigation menu.From the Amazon Dash Replenishment screen, log into your Amazon account (or create an account) to set-up Amazon Dash Replenishment.Select your detergent and fabric softener to order from the choices offered by Amazon. Click Complete Set-Up when finished.You can change your reorder point for detergent and fabric softener. The default reorder point is set to "Re-order when you have less than 25% detergent and fabric softener."You can change the setting to 0/25/50/100 percent or a custom percentage by clicking Manage Auto Replenishment.The re-order set point can be changed for detergent and fabric softener separately.These settings can be changed at any time when you log into Amazon Dash Replenishment through the SmartHQ app. Simply click Manage Auto Replenishment.See how Amazon Dash Replenishment works with your washer:See how Amazon Dash Replenishment works with your dryer: Amazon Dash Replenishment Service for Smart DryersFor further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dehumidifier - Not Reaching Proper Humidity Level
Dehumidifiers can be programmed to maintain a set relative humidity level in the room. If it is taking too long to remove the moisture from the room or the unit is not reaching the set humidity level:New Installation:When first installed, allow at least 3-4 days to remove moisture from the room to maintain the desired dryness. The unit is dehumidifying the air as well as the moisture from walls and objects in the room.Make sure the unit is properly sized for the room. For more information, visit: Dehumidifier - SizingLocation:Check to make sure that all windows and doors are closed.Make sure the unit has proper air flow and that no curtains, blinds, or furniture is blocking the front or back of the dehumidifier.If used in a laundry area, install the dehumidifier away from the moisture laden air generated by the dryer. Running the dryer in the same room can affect the unit's dehumidifying ability.For more information, visit: Dehumidifiers - Ideal Operating ConditionsOperation:Controls may not be set properly. Adjust the controls according to the Owner's Manual. Download a copy of your Owner's Manual.Clean the filter, since a clogged filter can restrict airflow. For more information, visit: Dehumidifier - Air Filter

Owner's Manuals and Installation Instructions
For Major Appliances:Many GE Appliances products include a Quick Start Guide only and not a full Owner's Manual; however, an Owner's Manual can be downloaded from our website (see link below). You can download a free copy of your Owner's Manual and/or Installation Instructions from the GE Appliances website. Note: Many times the installation instructions are included in the owner's manual and may not be a separate listing. Major appliances include: RefrigeratorFreezerElectric Range and HoodGas RangeMicrowaveMicrowave/Range ComboElectric DryerGas DryerWasherWasher/Dryer StackBuilt in DishwasherPortable DishwasherDisposerCompactorWindow/Built-in Room Air ConditionerPortable Room Air ConditionerZoneline Room Air ConditionerWine VaultDehumidifierHumidifierSmartWater Filtration SystemsSmartWater Softener Systems You can also call the GE Answer Center® at:800.626.2005 in the U.S. or 800.361.1100 in Canada open Monday through Friday 8:00 a.m. - 10:00 p.m. ET, 8:00 a.m. - 7:00 p.m. ET Saturday, Closed Sunday, to obtain Owner's Manuals or Installation Instructions for your Monogram®, GE Profile Performance™ , GE Profile™ Series, GE Cafe™ Series, GE Appliance Series, Hotpoint or RCA brand appliances! Note: Beginning Oct 1995, some literature is printed on a recycled paper. This paper is thinner than previous papers used and has a slight gray tint. You can download a Parts Diagram or Parts List from the Parts website. Enter your model number - parts lists and parts diagrams are available by sections of your appliance.You may also contact our GE Appliance Parts Center at 1.800.626.2002. If you need literature for a Smartwater Water Heater it can be obtained by calling 1-800-425-3376.GE Branded Small Appliances are managed by WalMart™.Small appliances include:Deep FryerGrillWafflemakerHot PotRoaster OvenSkilletGriddleSlow CookerToasterToaster OvenBlenderCoffee MakerElectric KnifeFood ProcessorJuicerKettleMixerAir PurifierIronCan OpenerBreadmakerVacuumRotisseriePercolator For a time, CCT Tech, USA produced Telephones that carried the GE name. GE Appliances has exited out of these categories and these phones are no longer manufactured. We are sorry, but at this time there is no additional assistance we can provide beyond what is in the owner’s manual or available online:Speaker phoneCordless phoneAnswering machineAnswering system GE branded Consumer Electronics were sold by Thomson™, Inc. through 2008. GE Appliances has exited out of these categories and these phones are no longer manufactured. We are sorry but at this time there is no additional assistance we can provide beyond what is in the owner’s manual or available online:Answering Machine Cordless Phone (prior to 2011) Answering System (prior to 2011)Spacemaker Radio Audio Products Spacemaker TelephoneCaller ID BoxSpacemaker TVCamcorderSpeaker PhoneCassette RecorderTelephone (prior to 2011)CD PlayerTelevisionClock RadioVideo Camera

Getting the Most Out of Your Smart Washer
These video tips will help you get the most out of your Connected washer:Smart WasherMonitor cycles and settings, download a new cycle, and automatically order supplies with Amazon Dash Replenishment. Smart Washer & Dryer with Amazon AlexaAmazon Alexa and GE Appliances collaborate to enable hands-free convenience with voice control for your Smart washer and dryer. Lid Lock and Load SensingAt the beginning of the cycle, the lid will lock which will create a clicking noise. The basket will then spin up and coast down several times to sense the load size.GTW680 washer sounds - lid lock and load sensing:Washer Sounds - FillListen to the waterfall sound as water is being added to the basket and the basket slowly spins to distribute the water evenly over the clothes.GTW680 washer sounds - fill:Washer Sounds - Agitation with Pump OnThe agitator rotates one direction, followed by a short pause, and then rotates the opposite direction. The waterfall noise is a water spray being applied to the top of the clothes.GTW680 washer sounds - agitation, pump on:Auto SoakAuto Soak helps to eliminate extra trips to the washer by giving you the option to program a presoak setting of 15 minutes up to 2 hours before the wash cycle. Deep RinseDeep Rinse fills the basket with water for a more thorough rinsing and ensures that liquid fabric softener is completely removed from clothes. Heavy Duty AgitatorThe heavy duty agitator gently pulls your clothes through the wash water and is uniquely suited to work with the largest of loads for a thorough clean, every time.

Top Load Washers - No Fabric Softener Dispenser
For fabric softener to dispense, the tub basket must spin. It is this spinning action that releases the liquid fabric softener. On models with a fabric softener rinse option (called Deep Rinse or Power Rinse), the washer will complete the wash cycle, drain, and then move into a spin cycle to release the softener. After spinning, it will fill for the rinse cycle, which dilutes and distributes the fabric softener through the clothes. Lastly, it will drain and spin at the end of the rinse cycle. On models without a fabric softener option (or if you do not use the option), the unit will drain, rinse (typically spray rinses), drain and complete a final spin. It does not spin at the start of the rinse cycle to release fabric softener, and performs spray rinses rather than a fill rinse, which do not distribute softener. Fabric softener can be used with models without a fabric softener dispenser if the model has a fabric softener option. The option is called Deep Rinse or Power Rinse and says "Use when adding fabric softener" on the Rinse Option control. Manually add diluted fabric softener during the rinse cycle or use a fabric softener ball when using Deep Rinse. Fabric softener cannot be used with models without a dispenser and no fabric softener option on the control panel. When the wash cycle ends, the unit will drain, complete spray rinses, and then drain and spin. It does not spin at the beginning of the rinse cycle, nor does it fill with water to dilute and distribute the fabric softener. On these models, we recommend using dryer sheets in your dryer.

Front Load Washer Tumble Care Option
Tumble Care is an option that will tumble the laundry in the washer periodically for up to 8 hours after the wash cycle is complete. Similar to the Extended Tumble feature on a dryer. This option helps keep the clothes fresh if you are not able to move them to the dryer right away.

Top Load Washers Care for Long Vacation
Follow the instructions below to care for your washer when going on a long vacation:Turn off water supply faucets.Disconnect the hoses from the water supply and drain out the water from the hoses.Remove washer drain hose from drain. Lay hose on the floor and allow water to drain into a shallow pan or on the ground.Carefully tilt the washer by raising the front of the washer 4" to 6" to allow any remaining water in the pump to drain out of the drain hose. For safety, DO NOT do this if the washer and dryer are stacked or the unit is a unitized washer/dryer. Washers - Storage / Winterzing

Dryers - SENSE Scrolling in Display
On dryers with "Est Total Cycle Time" on the control panel, SENSE may scroll in the display after a dry cycle is selected. This is what is occurring: The estimated dry time will show in the display for 3 minutes.The display then scrolls SENSE in the display while the unit is blowing the warm air.Once the exhaust air temperature has reached the pre-set limit, the display switches to the remaining estimated dry time.Depending on the vent conditions, the remaining dry time displayed could be longer than the initial estimated dry time. The dryer will learn after every cycle and adjust the estimated dry time over a short period of time.

Front Load Dryers - Washer Link
Washer Link wirelessly links the washer to the dryer (GFD85 only) so you only choose a setting once. The washer relays the load size, wash cycle used and spin-out speed.This feature is reminiscent of CleanSpeak Communication on previous models but it's now wireless.

Dryer Quiet Packages - Older Models
All GE dryers are quiet by design because of:Teflon drum slides for quiet rotation (no noisy drum rollers)Permanently lubricated quiet motorSolid full floor to isolate sound insideDryer Quiet Packages on older models (prior to 2003):Quiet Pack IComplete front panel insulation, top cover insulation and door sound reduction.Deluxe PackageFiberglass insulation on the front panel with one piece of mastic on the front panel.Quiet Pack II (Quiet By Design)Quiet Pack I plus motor isolation system, blower isolation system and side panel insulation.Super PackageFiberglass insulation on the front panel and around the pump. It also includes 3 pieces of mastic - one on the front panel and one on each side panel.Hush PackageFiberglass insulation on front panel,cabinet sides & rear and blower motor. It also includes 3 pieces of mastic - one on the front panel and one on each side panel.Hush Quiet PlusSound dampening material, painted steel interior, Top and side dampening plates Quiet drum, card fabrication in door, motor isolators, door sound reduction, Duradrum interior, blower isolators, teflon front bearings.

Dryers End of Cycle Signal
Many dryers feature an End of Cycle signal. There is less chance of clothes getting wrinkled if they are removed from the dryer promptly, and the signal alerts you that the cycle is about to end.1995 and newer dryers give several short buzzes a few minutes before shutting off.1994 and earlier models buzzed for approximately 1/2 minute to 2 1/2 minutes just prior to the end of each drying cycle.Normal = approximately 1 minute 15 seconds (minimum 18 sec., maximum 2 minutes 12 seconds), depending on the model.To stop the buzzer on these models, advance the timer to the OFF position, (or turn the end-of-cycle signal selector to OFF). Opening the door may not terminate the signal.We offer 4 signal types:Variable: This signal can be turned on and off and has an adjustable tone. Most models can be programmed for one of three tone levels. Models with this feature have a Signal knob or Volume button on the control.Deluxe: This signal can be turned on or off and is not adjustable. Models will have a Signal On/Off knob on the control.Fixed: This signal is "fixed" and the volume cannot be adjusted. It will buzz automatically at the end of the cycle and once the timer moves to the OFF position, it will automatically shut off.No End-of-Cycle Signal: These models have no signal and one cannot be added.On some models, a Signal Option switch will disable the buzzer when not wanted or needed. See the Owner's Manual for model specific information. Download a copy of the Owner's Manual.

Dryers Leveling Legs
Four adjustable leveling legs come with each GE and Hotpoint dryer, with the exception of the 1994 line of gas dryers. These models have six legs. The two up front serve as an anti-tip device.Download a copy of the Installation Instructions.

Front Load Laundry - How to Use the Electronic Touch Controls
For some Front Load washers and dryers, the display panel is much like the touchscreen on a smart device. It responds to light taps of your finger. The only non-electronic touch controls on the display are the Cycle Selector knob, the Power button, and the Start-Pause button. The rest of the display has no true buttons - just white text that corresponds to functions and features. To select:Tap the middle of the white text to highlight the feature or function you want to use.Once selection is made, you will hear a tone and that selection will be highlighted. Keep in mind that the display responds to finger taps so no need to press hard or tap aggressively. For optimal performance, keep the touchscreen display clean with a damp cloth.The panel can be damaged by some laundry pretreatment and stain removing products. So be sure to apply these products away from the washer and dryer and always wipe up any liquid spills immediately. Please consult your Owner's Manual for more detailed guidance. Download a copy of your Owner's Manual

Stacking a Washer and Dryer
Front-load washing machines feature a door and control panel on the front of the appliance. Some models also offer an optional stacking kit, allowing you to install a matching dryer on top of the washer.You can view current washer models that offer a stacking kit by clicking here: Stackable WashersTo determine whether your existing front-load washer is stackable, type the model number in the search field on GEAppliance.com, click on the link for your model, and view the Accessories section under the Specs & Details tab. Stackable models will have an optional stacking kit listed.

Laundry - Blinking or Flashing Light Behind Control Panel
If you see a blinking or flashing light behind your washer or dryer, especially when there is low or no light in the room, this is normal. The light is part of the diagnostic system. This is an internal systems light that flashes all the time and is an indication that everything is operating normally. It will be noticeable in the dark because a small amount of light escapes the control panel and makes the pulsing light visible. It is very dim, this is why it is usually not detectable during the day.It is also possible to hear a very high frequency, extremely low decibel sound (like soft beeping), pulsing (1 second on, 1 second off), that is associated with the blinking/flashing light of the diagnostic system. This is normal.

GE and GE Profile Appliances - Nomenclature
Appliance nomenclature does not just tell you what type of appliance it is (ex. Dryer); it also tells you more about the appliance, like capacity, color, fuel type, style, brand, model year, etc. For the breakdown of current models, visit: GE and GE Profile Appliances Nomenclature

Geneva Benefits for WiFi Connect Appliances
Geneva is your GE Appliances voice-activated assistant available through Amazon Alexa. Geneva works with all GE Appliances and Monogram WiFi Connect appliances. It is convenience made simple - from preheating your oven to extending the tumble on your dryer. Check out the benefits articles for more details on what you can do with Geneva. For more information about WiFi Connect Appliances visit: GE Appliances WiFi Connect. Amazon Alexa Amazon Alexa Benefits for WiFi Connect AppliancesAmazon Alexa Set-Up for WiFi Connect Appliance *Google is a trademark of Google LLC.

How to Schedule Service on GE Appliance Products
To obtain in-warranty or out-of-warranty service, please schedule a service appointment with GE Appliances Factory Service. Major Appliances Include CompactorDehumidifierDishwasher (Built in and Portable)DisposerDryer (Gas and Electric)FreezerHumidifierMicrowave (Built-in, Countertop, Over-the-Range, Combo)Advantium (Built-in, Over-the-Range, Combo)Range (Gas, Electric, and Dual Fuel)RefrigeratorIce MakerRoom Air Conditioner (Built-in, Window and Zoneline)Ventilation System (including downdraft vent)WasherWater Filtration Systems (online scheduling currently not available)Water Heater (online scheduling currently not available)Water Softener (online scheduling currently not available)Wine Vault (Monogram) Return WarrantiesSome appliances have return-to-vendor warranties and cannot be serviced. These may include window air conditioners, dehumidifiers, and countertop microwaves. Check the warranty page in the appliance's owner's manual for details. Download a copy of the Owner's Manual. Water Heater and Water Products Electric and Gas Water Heater Service: Contact the Water Heater Technical Support line at 1-800-431-1549 (Monday - Saturday 8 a.m. - 8 p.m. EST, Sunday 9 a.m. - 4:30 p.m. EST).GeoSpring Hybrid (Heat Pump) Electric Water Heater Service: Contact 1-888-443-4394.Hot and Cold Water Dispensers: Are not serviced by GE Appliances.All other Water Products service: Contact the SmartWater line at 1-800-952-5039. Re-Scheduling or Canceling Service for GE Products For all Major Appliances, if you have the confirmation number for your service call, you may reschedule or cancel with GE Appliances Factory Service. Tracking Your Service Call Keep informed about your service appointment using our Service Tracker. You can access details such as: the status of the call, the technician's first name, and a map which allows you to track the technician once they are on the way to your home. For more information, visit: Service Tracker - Check Status of Your Appointment.

CSA Certification Number
To get a list of CSA Certified gas dryer and gas cooking appliances and the CSA Certification Number, visit the CSA Group web site below: http://www.csagroup.org/services-industries/product-listing/

Smart Washers - Optional WiFi Set-Up Troubleshooting
For help connecting your Optional WiFi washer: Smart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleIf you have difficulty with the set-up process when connecting your washer to your WiFi:Washer Does Not Support the Connect ModuleThe WiFi is not available on all washers. View which models have this feature: Optional WiFi Smart AppliancesPassword to Connected Module is Incorrect or FailedVerify the password on the Connect Module and re-enter.LED Light on the Module is Not Flashing / Not OnVerify the Connect Module is plugged into the appliance. Press and hold the button on the Connect Module until the LED starts to flash.Communication FailedYou may have entered the wrong password or chosen the wrong home network. Verify you have entered the home WiFi network password correctly.HINT: To check if the issue is with the password or the SmartHQ app, disconnect the phone or another device from your home WiFi network and reconnect by entering your home network password manually. If the password is correct and the SmartHQ app will not connect, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.SmartHQ App Cannot Locate the Home NetworkIf you do not see your home network in the list of WiFi networks, your home network may be hidden. Chose the "Other" option and enter your network name and password yourself.If the SmartHQ app still cannot locate your home network, move the router closer to the appliance or purchase a WiFi extender.Connection FailedLED Solid Light: The app is unable to locate the appliance in the GEA Cloud. Close the SmartHQ app and reopen it to resolve the issue.LED Flashing Light: Password or home network is incorrect. Press "Retry" and re-enter the home network name and password.For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. For information on the washer's Clean Speak feature: Washer and Dryer - Clean Speak

Hole Located on the Dryer Control Panel
Some of the GE and Hotpoint dryers with automatic cycles (more dry, less dry), manufactured during January and February of 1995, could have a tiny hole on the control panel.This hole is normal. This tiny hole (less that 1/8") serves as an indicator for setting the automatic cycle for the first time. The hole is centered between MORE DRY and LESS DRY. This setting can be adjusted depending on the fabric type and clothing load size.The hole may not be noticeable at all. It may simply appear as a marking on the control.

Dryer - Clothes Catching Around Filter, Sensor or Drum
As clothes tumble, they make contact with several components around the door; however, clothes (and fabric softener sheets) should not get caught on the lint filter, sensor rods, or under the edge of the drum. If this is occurring, you may see tears, holes, or snags in the items being dried, or you may see black marks on cuffs, collars, etc.If you are experiencing these symptoms, we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.Dryers - Black Marks on Collars and Cuffs

Dryer - Check Vent Sensor Alert
The "Check Vent" Sensor Alert is a feature found on selected model dryers. This feature notifies owners in the event of a blocked vent.

Dryers Benefits of the Dryer DuraDrum
The DuraDrum™ , featured on extra-large and super-large capacity dryers, is a galvanized steel drum that is double coated with tough polyester paint and backed with a stainless steel rear. The drum is not "stain free", but is resistant to stains.The drum is white in color, with the shine, smoothness, and durability of stainless steel in the back of the drum. For information regarding the warranty, please consult the Owner's Manual. Download a copy of the Owner's Manual.

Delivery & Installation - Will the Appliance Be Fully Connected?
If you are buying directly from our site, our delivery agents will fully connect your new appliance as long as you have the proper electrical outlets, gas shut off valves, water supply and shut off valves, and/or venting sources available at the time of delivery. They will also test your appliance for proper operation. Refrigerator: Make sure the lights are on and water is dispensing from the dispenser (if applicable). It can take up to 24 hours for temperatures to reach the set temperature. Icemaker: A refrigerator icemaker will fill with water when it cools to 15°F (-10°C); it could take 12 to 24 hours to begin making ice cubes.Ranges & Microwaves: Make sure the controls are operating as indicated and the appliance is heating properly.Dishwasher: Make sure the controls are operating as indicated and the unit fills with water and drains properly. Washer: Make sure the controls are operating as indicated and the unit fills with both hot and cold water and drains properly.Dryer: Make sure the controls are operating as indicated and the unit is heating properly. If you are buying from one of our retail partners, visit their website to view delivery and installation options.

Delivery & Installation - Appliance Damaged, Not Working, or Parts are Missing at Delivery
If you are buying appliances from our site, our delivery agents will inspect your appliance for any visible damage. After installation, they will test your appliance for proper operation. If any damage is discovered, parts are missing, the wrong appliance was delivered, or if your appliance is not working properly, the delivery agents will discuss your options with you. Make sure to examine and test your appliances before the delivery agent leaves: Refrigerator: Make sure the lights are on and water is dispensing from dispenser (if applicable). It can take up to 24 hours for temperatures to reach the set temperature. Icemaker: A refrigerator icemaker will fill with water when it cools to 15°F (-10°C); it could take 12 to 24 hours to begin making ice cubes.Ranges & Microwaves: Make sure the controls are operating as indicated and the appliance is heating properly.Dishwasher: Make sure the controls are operating as indicated and the unit fills with water and drains properly. Washer: Make sure the controls are operating as indicated and the unit fills with both hot and cold water and drains properly.Dryer: Make sure the controls are operating as indicated and the unit is heating properly. If you notice any damage or your appliance is not working correctly, raise any issues at the time of delivery with your delivery agent. If you’ve noticed an issue after you’ve already signed off on delivery, contact our appliance agents at 1-800-430-1757 Monday-Saturday: 8am-8pm EST so that we can determine next steps. If you’re buying from one of our retail partners, visit their website to view delivery and installation options.

Delivery & Installation - What to Expect on the Day of Delivery
If you are buying appliances from our site, here’s what to expect the day of the delivery:You will receive delivery reminder phone calls from the delivery agent:The evening prior to confirm the delivery time frame.The day of delivery, ½ hour before arrival. If you opt-in for text updates you will also receive:Reminder 2 days before scheduled delivery date.Reminder the evening before scheduled delivery date.Reminder the day of delivery, including the delivery stop number.You can choose to opt-in for text updates during the checkout process.Delivery day:An adult (at least 18 years old) who is authorized to make decisions at the home must be present for delivery. The delivery agents will not enter your home unaccompanied, nor can they accept a signed note instructing them to leave your purchase. The appliance(s) will be uncrated (unboxed), inspected, and brought into your home for installation. The delivery agent will inspect the appliance for any visible damage, and after installation, will test the appliance for proper operation. The delivery agents will explain your options if damage is discovered, there are missing parts, or if your appliance is not working properly.If the installation instructions for the appliance(s) requires an anti-tip bracket, the delivery agents must install the required anti-tip bracket. Refusal to allow the installation of an anti-tip bracket when required will result in the delivery agent not installing the appliance.The delivery agents will uninstall the old appliance and move it to another location in your home or will haul it away to be reclaimed by a local recycling program. Inspect the appliance carefully for damage before accepting and signing for delivery. Notify delivery agents if there is damage.Refrigerator: Make sure the lights are on and water is dispensing from dispenser (if applicable). It can take up to 24 hours for temperatures to reach the set temperature. Icemaker: A refrigerator icemaker will fill with water when it cools to 15°F (-10°C); it could take 12 to 24 hours to begin making ice cubes.Ranges & Microwaves: Make sure the controls are operating as indicated and the appliance is heating properly.Dishwasher: Make sure the controls are operating as indicated and the unit fills with water and drains properly. Washer: Make sure the controls are operating as indicated and the unit fills with both hot and cold water and drains properly.Dryer: Make sure the controls are operating as indicated and the unit is heating properly.If you’re buying from one of our retail partners, visit their website to view delivery and installation options.

Front Load Washer Does Not Spin
If your front-load washer will not spin:Pauses:Wait for a few minutes, since pauses of up to three minutes may occur between cycles as the timer advances in steps. For example, there may be a 3-minute delay at the end of agitation and prior to the washer pumping out the water. The pump-out process itself can then take an additional 3 minutes. After the pump out, the washer will begin to spin.Do not manually advance the timer if it's pausing after agitation, as you may miss the pump-out cycle.Loss of Power:Check your house fuses, circuit breakers, and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the wall outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it on. If it does not work, you may have blown a fuse, tripped a circuit breaker, or have a defective wall outlet.Dispenser Drawer:The washer will not spin if the dispenser drawer is not fully closed.Load Size:If the load size is too small, the washer may not spin. Add one or two similar items to help balance out the load.If the above suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, please contact GE Appliance Service or schedule a service appointment online.For information on a Top Load Washer:Top Load Washer Does Not Spin

Touching-Up or Repainting Old / Damaged Appliances
In most cases, the exterior on painted appliances may be repainted or touched up. General Information Textured surfaces can be repainted or touched up.We do not recommend repainting ranges or cooktops because they are a baked on porcelain enamel surface. When exposed to heat, painting such a surface will result in cracking and peeling after a period of time, the paint will not adhere to the porcelain. Small touch-ups are fine, though.There is no touch up paint for Stainless, CleanSteel, or Black Stainless. CleanSteel surfaces should not be repainted.We do not offer a paint to be used on the interior of a microwave and Advantium. For more information, visit: Microwave - Cavity Repair.Two different shades of white have been used over the years. Snow White has been used since 1980. Painting/Refinishing AppliancesAppliancePanel or Surface That Can Be PaintedRanges/CooktopsOuter storage drawer, sidesHoodsEntire surface can be paintedBuilt-In OvensOuter oven door panel(s)WashersTop and lidDryerTopRefrigeratorAny surfaceFreezerAny surfaceDishwashersDoor Panel GE Appliances Factory Service does not refinish appliances.To locate places that may offer repainting services, check your local yellow pages or check the Internet for: Appliance Painting, Refinishing, Refurbishing, Refinishing, or Restoration. Some automotive body shops will also handle painting appliances. Scratches and Small Touch-Up Areas Touch up paint comes in small tubes or paint pens; some colors offer spray cans. Paint can be purchased through GE Appliance Parts by calling 1-800-626-2002 or order a GE Appliance part online. To order larger quantities of spray paint, please call GE Appliances Parts.Touch up paint cannot be shipped overnight.Cannot be shipped to the state of California due to their state regulations.We do not give do it yourself suggestions on painting other than to follow the instructions on the tube or spray can. We suggest only using touch up paint for small areas.We do not offer anything larger than a spray can. Touch Up Paint (Lacquer):ColorDescriptionSizePart NumberAlmondTouch Up Stick/Pen 0.5 oz.WR97X204BisqueTouch Up Stick/Pen0.5 oz.WR97X10016BlackTouch Up Stick/Pen0.5 oz.WR97X243Black Slate or Matte Black(CDT865SMJDS) (CGS750P3MD1)Touch Up Bottle0.6 oz.WR97X27706Carbon MetallicTouch Up Tube0.5 oz.WR97X10144Champagne(Profile Front Load Washer-WPDH8800J0MG)Touch Up Bottle0.5 oz.WR97X10131Champagne (Harmony-WPGT9150HMG/DPGT650)Touch Up Bottle0.5 oz.WR97X10127Diamond Gray (Laundry - GFW450SPK0DG)Touch Up Bottle 0.6 oz.WR97X25078Dorian Gray (Dark Gray) - Outer case, door top & bottom caps,toe kickTouch Up Bottle0.6 oz.WD49X10016Dorian Matte - Outer caseTouch Up Bottle0.6 oz.WR97X23732Dorian Matte (Slate) - Outer caseTouch Up Stick/Pen0.5 oz.WR97X23733Dorian Gray / Dark Gray (Slate)Outer case, door caps, toe kickTouch Up Stick/Pen0.5 oz.WR97X10139Granite Gray(Front Load -DCVH660EHGG)Touch Up Bottle0.6 oz.WR97X10114Graphite Metallic (DSHM5PGXBG)Touch Up Tube0.6 oz.WR97X10122Platinum (Harmony Laundry)Touch Up Tube0.6 oz.WR97X10112Light Gray (Select Refrig Models)Touch Up Bottle0.5 oz.WR97X10123Metallic Silver(Laundry - (WCVH6800J0MS)Touch Up Bottle0.5 oz.WR97X10124Matte Black Touch Up Tube 0.6 oz. WR97X27706Matte White (CYE22TP4MW2) Touch Up Tube 0.6 oz. WR97X30886Metallic Red(Laundry - (WCVH6800J0MR)Touch Up Bottle0.5 oz.WR97X10128Metallic Carbon (GTWS8655D0MC) Touch Up Bottle 0.6 oz.WR97X10144Non-Metallic Royal Sapphire (GFW850SPN0RS)Touch Up Bottle0.6 oz.WH97X30579Non-Metallic Royal Sapphire (GFW850SPN0RS)Touch Up Stick/Pen0.5 oz.WH97X30581Pewter(PFE29 Refrig Case)Touch Up Paint Pen0.5 oz.WR97X10138Platinum MetallicTouch Up Tube0.5 oz.WR97X10145Platinum Gray (Laundry -WPGT9360EPL) Touch Up Bottle0.6 oz.WR97X10112Royal Sapphire (for Sapphire Blue -GFW850SPN0RS)Touch Up Bottle0.6 oz.WH97X30578Ruby Red Touch Up Stick0.6 oz.WR97X10146Ruby Red Touch Up Pen0.6 oz.WR97X30911Satin Nickel ((GFW650SPN0SN)Touch Up Bottle0.6 oz.WH97X30580Hotpoint Warm (Silver) MetallicTouch Up Bottle0.6 oz.WR97X10113Slate (Topaz) - Door panels,ispenser face & recessTouch Up Tube0.6 oz.WD49X10017Snow White(1980 to now)Touch Up Stick/Pen0.5 oz.WR97X212Cavity WhiteTouch Up Stick/Pen0.5 oz.WB64X5021Stainless Accent(Dishwasher Control) Touch Up Bottle 0.6 oz.WR97X10135Vermillion Red(Profile Laundry-WPDH8800J0MV)Touch Up Tube0.6 oz.WR97X10130White and AlmondPorcelain Paint KitTouch Up Bottle0.6 oz eaWB64X5025Avocado BaseTouch up Tube1/2 oz.no longer availableAvocado BorderTouch up Tube1/2 oz.no longer availableCoffeeTouch up Tube1/2 oz.no longer availableCoppertone-BaseTouch up Tube1/2 oz.no longer availableCoppertone-BorderTouch up Tube1/2 oz.no longer availableDesert SandTouch up Tube1/2 oz.no longer availableFresh AvocadoTouch up Tube1/2 oz.no longer availableHarvest BaseTouch up Tube1/2 oz.no longer availableHarvest Blend/Wheat(1976 - current)Touch up Tube1/2 oz.no longer availableHarvest Hi-LiteTouch up Tube1/2 oz.no longer availableMonogram Gray(Refrig. Grille)Touch up Tube1/2 oz.no longer availableSilverTouch up Tube1/2 oz.no longer available *Note: There is not a Black Stainless touch up paint planned at this time. Spray Cans (Acrylic)ColorDescr.SizePart NumberAlmondSpray Can12 oz. canWR97X206BisqueSpray Can12 oz. canWR97X10017Black onyxSpray Can13 oz. canWR97X233Snow White(1980 to now)Spray Can13 oz. canWR97X213Warm Gray Beige(RAC case)spray can12 oz. canWJ83X58Gatsby Gray(AZ45/65 Zoneline cases) Spray can 12 oz. Can White(1980 & prior)Spray Can12 oz. canWR97X183Avocado BaseSpray Can13 oz. canno longer availableAvocado BorderSpray Can13 oz. canno longer availableBlack SatinSpray Can13 oz. canno longer availableCoppertone BaseSpray Can13 oz. canno longer availableCoppertone BorderSpray Can13 oz. canno longer availableCoffeeSpray Can13 oz. canno longer availableDesert SandSpray Can13 oz. canno longer availableFresh AvocadoSpray Can13 oz. canno longer availableHarvest BaseSpray Can13 oz. canno longer availableHarvest Blend/Wheat(1976-current)Spray Can13 oz. canno longer availableHarvest HiliteSpray Can13 oz. canno longer availableSilverSpray Can13 oz. canno longer availableWoodhue brownspray can13 oz. canno longer available

Portable Air Conditioner Exhaust Vent Hose
The air conditioning process is basically moving warm humid air outside so the hoses are designed primarily to move heat and humidity from a room. These units are sold with a 5' exhaust vent hose with a 5” inch diameter. Larger capacity units like the 14,000 BTU style require two SxS hoses in order to fit a standard double hung window application. It is normal for the hose to be warm/hot during operation. Operating the unit without an exhaust vent will not allow heat and humidity to be removed from the room. The unit will not function properly without an exhaust vent. Additionally the unit must be vented outdoors, not into an attic or other indoor space.Exhaust Hose Size and Length Extending the hose(s) is not recommended as this would reduce the efficiency of the unit.Venting upward through a ceiling or a roof is also not recommended. The vent can be a dryer vent or similar, as long as the opening has a 5” diameter.We do not recommend bending the exhaust hose more than a 45 degree angle or extending the exhaust hose longer than its intended use. Bends beyond 45 degrees may restrict the air flow which will cause back pressure and cause the output air to be warm. The unit works most efficient when the exhaust hose is as straight and as short as possible. To Install the Hose: The exhaust hose(s) simply snaps in place.It is best to allow the plastic hose to sit in the sun for a few minutes to allow to be more pliable.In general try to avoid having the compressed hose weight hang on the window connection rather have any excess hose weight closer to the unit.Exhaust in Heat Mode: In Heat Mode, the heat pump exhausts cold air, so the unit must be exhausted outside.On dual hose models, there is an intake and exhaust duct. In Heat Mode, only use the exhaust/discharge hose and disconnect the intake air hose. Dehumidification (Dehumidify) Mode: The unit operates in normal mode with the exception that the indoor fan does not operate. The cold coils inside the unit will attract moisture. The exhaust hose must be used In Fan Mode: The exhaust hose is not used. The fan recirculates the inside air.

Top Load Washer - Stain Removal Guide Feature
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load so that it can add a period of prewash and soak before starting the wash cycle. This feature can be applied to most wash cycles as described in the cycle guide in your Owner's Manual. Download a copy of your Owner's Manual.How it works:The initial water fill is at a temperature tailored to the stain type you have selected and adds an appropriate amount of water to enable a concentrated cleaning.A stain scrubbing period, followed by an active soak (periodically agitates briefly), is conducted to effectively treat the stain.Then, additional water is added to the temperature you selected for the wash cycle and the wash cycle you chose will start.To use Stain Removal Guide:Select the desired wash cycle.Press the Stain Removal Guide button.Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show the selected stain.To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.To turn off Stain Removal Guide, press until no indicator lights are illuminated.Note:The Soil and Temperature levels will be changed to match the recommended default setting for each stain type. Turning off Stain Removal Guide will return the settings to default.Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

Wiring Diagram Locations
A wiring diagram (mini manual / schematic) is packaged with each appliance. The most common locations for the wiring diagram is listed by Product Line below: Refrigeration:Refrigerator Wiring Diagram LocationFreezer Wiring Diagram LocationIce Machine Wiring Diagram Location LaundryWasher Wiring Diagram LocationDryer Wiring Diagram Location Dishwashers & CompactorsDishwasher Wiring Diagram LocationCompactor Wiring Diagram Location Cooking & VentingGas and Electric Ranges Wiring Diagram LocationGas and Electric Wall Oven Wiring Diagram LocationGas and Electric Cooktop Wiring Diagram LocationVenting System Wiring Diagram LocationMicrowave and Advantium Wiring Diagram Location Air Conditioners & DehumidifiersRoom Air Conditioners and Zoneline Wiring Diagram Location If you are in need of a replacement wiring diagram or cannot locate it on your appliance, the diagram may be faxed, emailed, or mailed. Visit our Contact Us page to request a wiring diagram. If you are requesting a wiring diagram by email, choose "Appliance Question" on the email form.

Smart Appliances - Sonos Systems
We have partnered with wireless home speaker system pioneer Sonos, known for filling homes with brilliant sound, to more fully integrate your suite of smart appliances into the overall smart home experience. With Sonos devices, you can receive helpful appliance notifications, such as an alert that your oven is preheated or the dryer cycle is complete, while using your Sonos system to listen to music or watch a movie. Sonos systems can be paired with the GE Appliances smart home platform and SmartHQ app. Sonos compatibility will initially launch with all GE Appliances branded smart ovens, cooktops and refrigerators, and will eventually expand throughout our entire smart appliance portfolio. Using the two together allows you greater awareness of what is happening throughout your house without needing to walk up and check each appliance; giving you added convenience, peace of mind and enhanced performance from your appliances.

Kitchen Hub - Voice Control with Google Assistant
Use your voice to preheat your oven, extend tumbling time on your dryer, check your calendar, respond to texts and more using Google Assistant. Controlling the vent hood fans and lights are not currently supported by voice control; however, we will be launching an update in the future that will give you this capability.

Air Conditioner Heat-Cool vs Heat Pump
Some window and wall air conditioners offer heating and cooling.Heat-Cool ModelsDuring the heat cycle "resistance" heaters are energized and warm air is blown into the room. These are coil heaters similar to electric dryer heaters. You get 3.413 BTUs of heat for every watt expended.Heat Pump ModelsDuring the heat cycle, the compressor continues to pump and a reversing valve changes the direction of the flow of gas. This process essentially moves the warm condenser coils that are normally outside to the inside. In a warm climate, the heat pump is more efficient, while in a cold climate (average temp below 35 consistently) a heat-cool unit is more efficient.At temperatures below 35 degrees, the compressor cycles off for the heat pump and resistance heat is used like a heat-cool unit.At 47 degrees, the rating point for heat pumps, it is 2 1/2 times more efficient to operate than a resistance heat unit.Split System air conditioner systems (NLA) did not have resistance back-up heat.

Washers - Fabric Softener Option
Liquid fabric softener can be used in Energy Star qualified washers by GE Appliances. The fabric softener option must be selected to properly distribute and dilute liquid fabric softener at just the right time.The fabric softener options available on select "Energy Star" qualified models are as follows:Fabric Softener - set this option when adding fabric softener to the washer.Fabric Softener plus Second Rinse - set this option when adding fabric softener to the washer. The 2nd Rinse option provides a 2nd deep cold rinse.Fabric Softener plus Second Rinse and Extended Spin - set this option when adding fabric softener to the washer. The 2nd Rinse option provides a 2nd deep cold rinse and Extended Spin option will extract more water from your clothes. Clothes will contain less moisture when this option is selected and the clothes will dry more quickly in the dryer.

Top Load and Unitized Washers - Moving Instructions
When moving your washer to a new location, it is important to move it properly. Preparing the Washer for Moving, Storing, or ShippingUnplug the power cord.Re-install the shipping rod or shipping material (if available).Turn off the hot and cold water supply to the washer.Carefully unscrew and remove the hoses from the washer and the faucets. The drained hoses can be stored inside the washer basket (tub).Remove drain hose from house drain standpipe.Remove the mounting screw that holds the hose attached to the back of washer. Pull drain hose out, drain of water, and store it in washer basket (tub). Notes:For models with a detergent tank - do not move the washer with a full tank of detergent. If moving the washer with a partially filled tank of detergent, do not tilt washer forward as detergent could spill from tank.The washer must be shipped upright to prevent damage to the suspension or inner and/or outer tub. This includes unitized washer/dryer models. General Shipping InformationWhen possible, secure the tub of the washer using the shipping rod or shipping material.2015 and newer - Most models use cardboard shipping material to secure the tub.The shipping material consists of a cardboard base with a cardboard cone attached.The cardboard cone fits under the tub and holds the motor in place.The cardboard does not need to be retained for future use. The washer can be moved without needing to secure the tub/basket.2013 and newer - Most models use styrofoam shipping material to secure the tub.Keep the bottom styrofoam shipping base after installing the washer for future moves.If moving the washer within the home, the tub does not need to be stabilized.If moving the washer from one home to another, put the original shipping styrofoam base under unit, if available.1995 and newer - Use a shipping rod.Metal rod with a yellow tag on the end, located on the lower right side of machine.Rod must be removed after installation.Tag of the shipping rod has reminder to save the rod for future moves.A new shipping rod (WH46X344) can be purchased.1994 and older: Use shipping materialBe sure the washer is properly protected to prevent damaged to outer cabinet.Use original packing material that was mounted on top of the agitator if available.If necessary, a blanket can be packed down between the two tubs when being moved or shipped.View a short video about the shipping rod: Washers - Storage/ Winterizing

Refrigerator ClimateKeeper Dual Evaporator and ClimateKeeper2 Systems
ClimateKeeper with Dual Evaporator System and ClimateKeeper2 helps food stay fresher longer by using one evaporator in the freezer and another in the fresh food compartment. Conventional refrigeration uses only one evaporator that cools the freezer, venting cold, dry air into the fresh food compartment.How it Works:Two evaporators allow the freezer and fresh food compartments to be cooled independently. It is a parallel system which can operate each evaporator independently, or both at the same time as needed. This flexibility allows very precise cooling.The fresh food evaporator generates 37 F air for fresh food. The 37 F fresh food air holds 2-3X the humidity, increasing the time refrigerated foods maintain their freshness and moisture.The freezer evaporator generates colder, dryer 0 F air for frozen foodAir is never mixed between compartmentsThe freezer evaporator is on the back wall of the freezer compartment, just above the second to last freezer basket.The evaporator in the fresh food area is on the back of the fresh food wall behind the crispers. Benefit:With humidity levels at 70%, (46% on Climate Keeper with Dual Evaporators) the result on food quality is outstanding. Climate Keeper2 cuts moisture loss by half that of conventional systems. This higher humidity allows food to last twice as long as they would in a single evaporator system.Food odors or taste will not transfer from the fresh food into the freezer...ever. Because the air from the fresh food and freezer never mingle or mix, there’s no chance for your ice cubes to taste like garlic, or for your that left over tapioca to taste like that beautiful fresh fish you froze.Cycle run time is calculated only by the freezer evaporator allowing even more time between defrost cycles.Remember the moist fresh food air is not entering the freezer compartment. This results in the freezer not needing to defrost as often to rid the freezer evaporator of the accumulated moisture crystals. The result here is less defrosting and longer lasting, better tasting frozen foods.

Dryers - Aluminized Alloy Drum
The Aluminized Alloy drum found on many dryers is a long-lasting, durable alloy finish on steel that provides an improved appearance over painted drums, while also being more economical than stainless drums.

Dryers - Sanitize Cycle
Sanitizing dryers meet the NSF P154 protocol, and are certified to effectively sanitize household laundry after washing. The Sanitize cycle reduces certain types of bacteria by 99.8%, including: Staphylococcus aureus, Pseudomonas aeruginosa, and Klebsiella pneumoniae. The antibacterial process occurs when high heat is used during a portion of this drying cycle.

Dryers - Delay Dry
On dryers with Delay Dry, the cycle can be programmed to start in a set amount of hours. Press the Delay Dry button to set the delay start time in 1 hour increments up to 24 hours,or back to clear (0 hours). Holding down the Delay Dry will set the time faster. After selecting the delay start time, press Start and the delay time will count down the time remaining until the cycle starts.The display will show 1H - 9H, then 10 - 24 as you set the amount of delay hours.

NEC Requirements for 240/208 Volt Products
NEC Requirement Change:Starting January 1, 1996, the NEC required that new construction (including remodeling) utilizes 4-conductor connections to 120/240 or 120/208 volt electric ranges, wall ovens, cooktops and dryers. Builders, remodelers, etc., cannot use 3-conductor power connections. These 3-wire connections ground the frame of the appliance to the neutral conductor by means of a grounding strap (ground link) between the chassis and the neutral terminal at the wiring connection point. With the 1996 change, a separate ground wire from the junction box is required to ground the frame of the appliances. For installations with pig tails, it means the power cords have to have 4-pronged plugs.Replacement products in "existing" construction may continue to use the typical 3-prong cord.

Smart Appliances
GE Appliances has a full suite of connected appliances to help you stay connected to your home, no matter where you are. Turn your smart phone into a remote control for your appliances. For more information on our smart appliances, visit: Smart Appliances.To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability? Our IntegrationsHaving smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic integrations designed to enhance your ownership experience and make life easier. For more information, visit: Smart Appliances - Integrations. Product SecurityGE Appliances is vigilant about securing your connected appliance. For more information, visit: Product Security for Smart Appliances. Regulatory InformationDownload the FCC/IC Compliance Statement for the ConnectPlus / U+ Connect Module Support by Product Line Air ConditionersSmart Air Conditioners -Benefits of the Comfort - GE Appliances AppSmart Air Conditioners - Set-Up Built-In WiFiSmart Air Conditioners - Built-In WiFi Set-Up Troubleshooting Cooking AppliancesMicrowavesSmart Microwaves - Benefits of the SmartHQ AppSmart Microwaves - Set-Up Built-In WiFiSmart Microwaves - Set-Up TroubleshootingRanges and Wall OvensSmart Ranges and Wall Ovens - Benefits of the SmartHQ AppSmart Ranges and Wall Ovens - Set-Up Built-In WiFiSmart Ranges and Wall Ovens - Built-In WiFi Set-Up TroubleshootingSmart Ranges and Wall Ovens - Built-In WiFi Remote Enable Dishwashers Smart Dishwashers - Benefits of the SmartHQ AppSmart Dishwashers - Set-Up Built-In WiFiSmart Dishwashers - Set-Up Optional WiFiSmart Dishwashers - Built-In WiFi Set-Up Troubleshooting Laundry Washers Smart Washers - Benefits of the SmartHQ AppSmart Washers and Dryers - Set-Up Built-in WiFiSmart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleSmart Washers - Built-In WiFi Set-Up TroubleshootingSmart Washers - Optional WiFi Set-Up TroubleshootingDryers Smart Dryers - Benefits of SmartHQ AppSmart Washers and Dryers - Set-Up Built-in WiFi Smart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleSmart Dryers - Built-In WiFi Set-Up TroubleshootingSmart Dryers - Optional WiFi Set-Up Troubleshooting Refrigerators Smart Refrigerators - Benefits of the SmartHQ AppSmart Refrigerators - Set-Up Built-In WiFiSmart Refrigerators - Set-Up Optional WiFi with Connect ModuleSmart Refrigerators - Built-In WiFi Set-Up Troubleshooting For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday-Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Appliance Brush Set
Maintaining and cleaning your appliances helps keep them working efficiently. Appliance brushes make cleaning hard-to-reach areas easy. Our Appliance Brush Set (PM14X10056) is designed for refrigerator coils, dryers, venting and more. Order the Appliance Brush Set onlineLearn how to clean your appliances using the Appliance Brush set.

Registering Your GE Product
To register Major Appliances, we recommend that you register online. Major appliances include: Advantium OvensCompactorsCooktopsDehumidifiersDishwashers (Built-in and Portable)DisposersDryers (Gas and Electric)FreezersIce Makers (Standalone Ice Machines)Microwaves (Built-in, Countertop, Over-the-Range, Combo)Ranges (Gas, Electric, and Dual Fuel)RefrigeratorsRoom Air Conditioners (Built-in, Window, Portable, and Zoneline)Unitized Washer/DryersVentilation Systems (Vent Hoods and Downdraft Vents)Wall OvensWarming DrawersWashersWater Filtration SystemsWater SoftenersWine Chillers and Beverage Centers Appliances outside of the U.S. are not registered, including appliances in U.S. territories (Puerto Rico, Guam, American Samoa). U.S. is considered to the continental United States, Alaska and Hawaii. If warranty support is needed, contact the local distributor where the appliances were purchased. Canada Product Registration

Smart Washers - Benefits of SmartHQ App
Check your washer with an app that lets you monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed.With the SmartHQ app (free from Google Play or Apple App Store), you'll be able to:Monitor cycle status & time remainingReceive an alert when your cycle has finished, but the door has not been openedUnlock 3 custom specialty cycles (Quick Rinse, Hand wash, Activewear)Monitor levels of SmartDispense™ tanks and reorder using Amazon Dash Replenishment (on some models).Turn your washer on, off, or delay the start of your washer using Smart Appliances - Remote Control (on some models)Further expand the capabilities of your product by connecting with our integrations See how our Smart Washer works: To connect your washer:Models with Built-In WiFi or Optional WiFi can communicate wirelessly when the SmartHQ app is used. For Optional WiFi models, the Connect Module powered by SmartHQ(PBX23W00Y0) is needed to connect wirelessly. Visit Smart Washers & Dryers for more information about these products.For set-up instructions on WiFi washers: Smart Washers and Dryers - Set-Up Built-In WiFiFor set-up instructions on Optional WiFi washers (with Connect module): Smart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleHaving smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic partnerships designed to enhance your ownership experience and make life easier. For more information: Smart Appliances - Integrations.

Dehumidifiers Automatic Humidistat (Humidity Control) Operation
Dehumidifiers have an automatic humidistat that can be adjusted to suit your individual comfort level. Set the control to the desired humidity level (ex. 45%), and the unit will cycle off when the set humidity level is reached. It will cycle back on when it detects humidity level has increased to 5% greater than the set level. Older model dehumidifiers also have an automatic humidistat, called a humidity control. The control has settings from 1 to 10. 10 provides the greatest amount of dehumidification, while 1 provides the least. The humidity control automatically maintains the selected humidity level; it starts the dehumidifier when the humidity is high and shuts it off when the humidity is low. Even when the control is set at the highest setting (10), the dehumidifier could run continuously during particularly humid periods due to humid air that seeps into the room through walls, doors, and windows. The use of clothes dryers and similar equipment also adds moisture to the air. The continuous operation of the dehumidifier during such humid periods is normal and necessary to maintain desired humidity levels.

Circuit Breaker Trips
A circuit breaker may trip or a fuse may blow for any number of reasons. First determine if the appliance on a properly sized breaker or fuse. For this refer to the features or installation information for the appliance.If the unit is not on the correct sized breaker, consult the installer or an electrician. If the breaker trips or the fuse is blown while using appliance:Electric Range, Cooktop, Wall Ovens Inspect surface, bake and broil units for visible holes or breaks. If visible damage located, you should replace the damaged part.If no visible issue with the calrod, unplug the appliance and reset circuit breaker. If fuse or breaker trips immediately, the fault is with house wiring or breaker box and requires an electrician to diagnose and repair.If fuse or circuit breaker does not trip, the fault is with appliance and further diagnosis is needed by service.Refrigerators, Dishwashers, Washers, Dryers There are a number of possible causes for these units to blow a fuse or trip a circuit breaker. i.e. shorted heaters, timers, loose electrical wires.Unplug the appliance, replace fuse or reset breaker, if fuse or breaker trips immediately, fault is with house wiring or breaker box and requires an electrician. They all require some sort of disassembly to diagnose and would require service.

Smart Washer Features
Smart washers have several features to make doing laundry easier.Smart Washers and Dryers - Remote ControlTop Load Washers - Water Station Top Load Washer - Stain Removal Guide Feature Top Load Washers - Delay WashTop Load Washers - Loading the WasherTop Load Washers - SmartDispense on 2017 and Newer ModelsTop Load Washers - Deep Fill Top Load Washers - Deep Fill Rinse Washers - Optional Extra Rinse

General List of Minimum Clearance Requirements
For proper air circulation and correct installation, some appliances must have air clearances around the product. Installations can vary, so checking the installation instructions to determine space requirements for your specific model is recommended.The following are the minimum clearances required by product lines, in general:Chest Freezers:3 inches of clearance on all sides.3 inch of clearance at the back.Upright Freezers (less than 9 cubic feet):4 inches of clearance on top.4 inches of clearance at the back.1/2 inch of clearance on each side.Upright Freezers (9 cubic feet and larger):3 inches of clearance on top.3 inches of clearance at the back.3 inches of clearance on each side.Refrigerators:¾ to 1 inch of clearance on each side.1 inch on the top (this is above the case).1 inch in the back. Note: After the above requirements have been met, there are no other restrictions or limitations concerning location when installing a refrigerator. (i.e.) They can be installed by a dishwasher, range or a wall-oven.Dryers (In an Alcove or Closet installation):0 inches on side.4 inches front and rear (allows adequate space for venting).52 inch minimum space from floor to ceiling or overhead cabinets.Countertop Microwaves:3 inches on each side.3 inches on the top.1 inch in the rear.Note: In cabinet installation for countertop microwaves is not recommended without the use of a built in kit. Built in kits will be listed for specific models in their specifications. If a built in kit is not available, the above air clearances are necessary.Note: If the microwave is located near a range, 2 feet of clearance on the side adjacent to the range will be necessary. Microwaves cannot be mounted over a range unless they are specifically made to be an over-the-range model, with a vent included.Hanging Microwaves (mounted under a cabinet, not over the range):2 inches on each side.2 inches underneath.Over the Range Microwaves and Advantiums:Over the range microwaves require a minimum 66" mounting height from floor to top of the micro. The 66" from the floor dimension will allow approximately 13"-16" between the cooktop and the bottom front of the microwave.All current over the range microwaves can be installed over gas cooking products up to and including 5 burner stoves. As long as the 66" minimum from the floor to the top of the microwave is followed there will be no performance or warranty problem. This includes Advantium ovens and convection microwaves. Note: Over-the-range microwaves and Advantiums should not be installed above any range or cooktop that has a combined BTU rating over 60,000 BTUS, not including the oven/broiler BTUs.Ranges:Electric ranges require 0" side wall spacing above counter height, but up to 6" is recommended to avoid possible heat damage. Please review specific model installation instructions for required dimensions. Gas ranges require 1"- 6"side wall spacing above the counter height for proper combustion. Please review specific model installation instructions for required dimensions.30 inches between the cooktop and bottom of the cabinet above.0 inches for sides below the cooktop.Download a copy of the Installation Instructions

Laundry Understanding the Symbols
The following graphics can be found on 1994 and older models:Red solid squares: These identify each cycle on the washer. A 10 cycle washer will have 10 red solid squares.White solid squares: These show the position before each cycle on washers and various settings in that cycle on dryers.White hollow squares: These illustrate the approximate midpoint of the cycle on washers.An explanation of the 1995 and newer model graphics is on the backsplash of the unit.

Smart Washers - Built-In WiFi Set-Up Troubleshooting
For help connecting your smart washer: Smart Washers and Dryers - Set-Up Built-in WiFiIf you have difficulty with the set-up process when connecting your washer to your WiFi:Communication FailedYou may have entered the wrong password or chosen the wrong home network. Verify you have entered the home WiFi network password correctly.HINT: To check if the issue is with the password or the SmartHQ app, disconnect the phone or another device from your home WiFi network and reconnect by entering your home network password manually. If the password is correct and the SmartHQ app will not connect, contact the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.SmartHQ App Cannot Locate the Home NetworkIf you do not see your home network in the list of WiFi networks, your home network may be hidden. Chose the "Other" option and enter your network name and password yourself.If the App still cannot locate your home network, move the router closer to the appliance or purchase a WiFi extender.Connection FailedLED Solid Light: The app is unable to locate the appliance. Close the SmartHQ app and reopen it to resolve the issue.LED Flashing Light: Password or home network is incorrect. Press "Retry" and re-enter the home network name and password. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.For information on the washer's Clean Speak feature: Laundry Clean Speak

Dryer Permanent Press Cycle
The permanent press cycle is designed for today's modern no-iron fabrics. There is less chance of setting in wrinkles when this cycle is used for permanent press fabrics.The permanent press cycle tumbles with controlled heat, about 140 degrees F, until the fabric softens and the wrinkles smooth out. The heat is turned off and the clothes tumble for 10 minutes without heat until they have cooled down.This makes the clothes less pliable and less likely to wrinkle. If the clothing is removed promptly at the end of the cycle, it should need little, if any, ironing.

Dryers - What is Not Covered By Your Warranty
GE Appliances is happy to send out service at no charge for any manufacturing defect or malfunction of your appliance, as specified in your warranty. Questions about the operation of your appliance, how your appliance works, or issues related to the installation of your appliance can be handled over the phone. If you would like for a technician to come to your home to help you with this type of information, they will be happy to, but this service trip is not covered under the warranty, and there will be a charge.

Dryers Positive Air Extractor
The positive air extractor provides uniform flow-through drying. Air is pulled past the heat source, through the drum, through the clothes, through the air filter, and exhausted to the outside.It is a system that provides the drying, as well as directing lint into the lint filter. The positive air extractor system, also saves energy by utilizing the heat that is transferred to the case. This heat, otherwise, would be wasted.

Laundry Washing or Drying Items Exposed To Hazardous Substances
Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with combustible or explosive substances. Such substances are gasoline, degreasers, dry cleaning solvents, or the like. These may give off vapors that could ignite or explode.

Dryer - Timer
A timer acts similar to a clock and runs exactly the amount of time for which it is set. The timer allows the user to determine the length of time needed to dry the load.

Dryer Wiring Diagram Location
The wiring diagram (mini-manual/schematic) is packaged with each model. The most common location is listed below:Inside the control panel.

Dryer - Faint Beeping Noise
It is possible to hear a very high frequency, extremely low decibel sound (like soft beeping) after a cycle. It may be pulsing (1 second on, 1 second off). This is associated with the blinking or flashing light of the diagnostic system. All of this is normal.

Dryer Clothing Has Static
If you experience static with clothing try using a fabric softener. Static can occur with certain fabrics such as: synthetics, permanent press and blends. Over-drying can also cause static, using a fabric softener or adjusting the setting to Less Dry or Damp Dry.

Dryer eDry / Eco Dry Cycle
Available for Bulky Items, Towels/Sheets, Cottons, Mixed Load, Jeans, Casuals and Delicates. When the eDry button is pressed, cycle settings change to reduce the total energy consumption of the selected sensor cycle. The eDry cycle is available on some models.Cycle times will change when eDry is selected. The eDry option will default to "ON" for Cottons. For optimal energy savings, turn eDry on. For optimal drying times, turn eDry off. Energy savings will vary across loads and cycles.If the dry temperature or cycle is changed, My Cycle is pressed (on models with this feature), or Extended tumble is selected while eDry is enabled, then eDry will be turned off. If eDry is not allowed for a cycle, the LED will flash for 2 seconds and the control will beep. Pressing eDy after it is selected will turn off this feature as well.

Washer - Rinse and Soak Cycle
Found on some models, if your washer has this feature, you will find these words visible around the timer dial. Some models that have Rinse and Soak have a Settings knob that determines how the washer behaves. If the knob is off (or there is no knob): The washer washes as normal.Water is added to the load followed by a quick pulsing and a longer soak period during Rinse and Soak.Less water is needed for rinse because the clothing is already wet.This is a cold water rinse. If the washer is equipped with a Fabric Softener or Clean Rinse Knob and that setting is selected: The washer washes as normal and releases the fabric softener.Water is added for rinse and a quick pulsing occurs during or shortly after the rinse filling. This is followed by a longer soak period. View a video for more information:

Top Load Washer Agitator Removal on 1992 and Earlier Models
Occasionally a garment may get caught under the agitator of the washer. Review the information below to see if you can resolve yourself.To prevent the possibility of shock, disconnect power from the washer prior to attempting to remove the agitator.The agitator is removed by gripping the top of the agitator firmly and pulling straight up. NOTE: Twice a year, remove the agitator on these models and lubricate the shaft with a small amount of petroleum jelly to keep it loose.For service, please schedule an appointment with GE Appliances Factory Service.Top Load Washer Agitator or Infusor Removal on 1995 - Present ModelsTop Load Washer Agitator Removal on 1992 - 1995 Models without a "Handwash cycle"

Washer Agitation Noise Upon Pushing Start Button
An "agitation noise" upon pushing the "START" button is normal operation for models that have the load sensing feature. The washer will cycle back and forth in order to determine the wash load size before the washer begins to fill with water.

Top Load Washer Agitator Removal on 1992 - 1995 Models with a "Handwash cycle"
Occasionally a garment may get caught under the agitator of the washer. Review the information below to see if you can resolve yourself.To prevent the possibility of shock, disconnect power from the washer prior to attempting to remove the agitator.Requires the removal of a glued-down cap to get to a #20 or #50 torx screw. The cap can be bent during this process, necessitating a special glue to replace the cap. If cap is not replaced, the screw head remains exposed. For service, please schedule an appointment with GE Appliances Factory Service.

Top Load Washers - Shipping Rod
Top-load washers are shipped with one of three types of ways to keep the tub stable during transport and installation: Shipping rod (prior to 2013)Styrofoam at the top of the tub opening (2013 and newer)Cardboard cone under the washer (2015 and newer) To determine which type your model uses and how to remove the shipping material, consult the Installation Instructions for that model. Download a copy of the Installation Instructions. On models with a shipping rod, it is located on the right side panel, toward the bottom of the washer, between the front and rear legs. It is 23" long and keeps the tub in place during shipping. If this rod has not been removed prior to operating the washer, the machine will vibrate and be noisy. We suggest that once the machine has been moved into its permanent place, remove the rod and store for future use should you need to move the washer again.

Top Load Washer Agitator Removal on 1992 - 1995 Models without a "Handwash cycle"
Occasionally a garment may get caught under the agitator of the washer. Review the information below to see if you can resolve yourself.To prevent the possibility of shock, disconnect power from the washer prior to attempting to remove the agitator.Pry agitator cap off with a screwdriver and remove large flathead or #40 torx screw. The agitator should lift off easily. For service, please schedule an appointment with GE Appliances Factory Service.Top Load Washer Agitator or Infusor Removal on 1995 - Present ModelsTop Load Washer Agitator Removal on 1992 and Earlier Models

Washer - Exterior Care and Cleaning
Your washer exterior is easy to maintain:Dust and dirt can be wiped off the case or control panel with a damp cloth.Any detergent, fabric softener, or pretreatment spills should be immediately wiped off the washer surface.The washer control panel and paint finish may be damaged by some laundry pretreatment and stain remover products; we recommend applying these products away from the washer.Do not hit surface with sharp objects, as it can damage the painted metal surface of the washer.

Top Load Washer Styrofoam Shipping Material
Top-load washers are shipped with one of three types of ways to keep the tub stable during transport and installation:Shipping Rod (prior to 2013)Styrofoam at the top of the tub opening (2013 and newer)Cardboard cone under the washer (2015 and newer)To determine which type your model uses and how to remove the shipping material, consult the Installation Instructions for that model. Download a copy of the Installation InstructionsOn models with styrofoam shipping material:There are two pieces to remove. After the machine is in the home, remove the installation information and hardware and leave the styrofoam shipping material inside the tub opening. This will hold the tub in place during the rest of the installation.Once the washer has been moved close to its final position, remove the styrofoam shipping material from underneath the washer. Attach the hoses, move the washer into place and level it according to the Installation Instructions. The final step is to open the lid and remove the top shipping material from the tub opening. We recommend keeping the bottom styrofoam shipping base after installing the washer for future moves.

Washers - Will Not Stop Filling
You washer is designed to fill to certain water levels. If it does not stop filling, there are a few things you can check. If the washer fills and fills but never starts to agitate: Make sure the drain hose is raised to 30" high. Any less will cause water to siphon back out of tub as it is filling.Reset the water level up or down to ensure water level control switch is not sticking. Top Load Washer Fills and Drains at the Same Time: If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Top Load Washer Agitator or Infusor Removal on 1995 - Present Models
Occasionally a garment may get caught under the agitator of the washer. These models require a GE Appliance technician to remove the agitator. If service is needed, please schedule an appointment with GE Appliances Factory Service.Top Load Washer Agitator Removal on 1992 and Earlier ModelsTop Load Washer Agitator Removal on 1992 - 1995 Models without a "Handwash cycle"If you have an Infusor or Pulsator instead of an Agitator: Top Load Washer - Replacing the Infusor / Pulsator

Washer – Not Enough Water; Low Water Levels
The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. It is not recommended to manually add more water to the washer. Some models have a Deep Fill option which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill. To obtain the average water usage of our washers, please view: Washer Average Water Usage.

Washers - Leveling the Legs
For best wash performance adjust all four leveling legs until washer is level left-to-right and front-to-back. When washer is level, you should not be able to rock it at all when it's not running. 1995 and newerAll 4 legs are nylon with 1" hex head foot pad. Front legs are adjustable up or down an inch, rear legs are self-leveling. The bottom of the nylon feet are rubber.To set the rear self-leveling system, tip the machine forward so that the rear legs are about 4" off the floor. Then drop the washer to set the rear legs. They will automatically adjust to the level of the floor.View a short video about leveling the washer: and 1994 and earlierTip the machine back so the 2 front legs are off the ground.Use a 2" x 4" piece of wood under the front to support the legs. Use a 3/8" wrench to tighten both jam nuts securely against the base of the washer. To tighten the jam nut, turn counter-clockwise, to loosen turn clockwise.To set the rear self-leveling system, follow procedure outlined in 1995 models, above. Spacemaker models vary - refer to the Installation Instructions for leveling directions. Download a copy of the Installation Instructions.

Washer Lid Opening Direction
Washer lid opening direction:All 1995 and newer GE washers have a lid that is hinged at the back, allowing the lid to open toward the control panel.All Hotpont washers 2000 and newer have a lid that is hinged at the back, allowing the lid to open toward the control panel.All Hotpoint and RCA washers between 1995- 1999) have a lid that is hinged on the left side, allowing the lid to open from right to left.Exception: VWXR1040 and VLXR1020 are hinged at the back.NOTE: This does not refer to the actual washer top.

Washer Clothes Guard
The plastic ring located at the top of the washer tub is a "clothes guard". It helps to prevent clothes from getting out of the inner tub into the outer tub and then into the pump area.

Top Load Washer Fills and Hums
If the washer is full of water but just hums, it could be that something is stuck in the pump. Turn off the washer and contact service for diagnosis and repair.For service, please schedule an appointment with GE Appliances Factory Service.

Using An Extension Cord On A Washer
Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord.If you still elect to use an extension cord it is necessary that it be:A U.L. listed three-wire grounding appliance cord.The current carrying rating of the cord must be equivalent to or greater than the branch circuit rating.This type of extension cord can be purchased through hardware stores and electrical supply stores.Note: The use of an extension cord may cause premature part failure. The warranty on the washer may not cover this type of failure.

Washer - Slow Fill With Water
The below suggestions may be helpful if the washer is filling slowly with water. Slow fill can result when the water pressure is too low. To check your water pressure call your water company.Slow fill can also result from stopped up screens in the washer water valve.To check your screens: Unplug the washer from the wall outlet.Turn off the water at inlet faucets.Pull the washer away from the wall to allow enough room to get behind.Locate the hose connections on your washer, take a pair of slip-joint pliers and turn the metal hose connections counter clockwise to remove.Allow the hoses to hang into a bucket to catch water. The screens are located inside the fitting on the washer.Clean the screens.Metal screens need to be gently pried out with a small pocket screwdriver.Plastic screens can be pulled using a pair of long-nosed pliers.In some instances, you may have to replace the screens, re-attach the hoses, turn the water on and check for leaks. Plug the washer into wall outlet. Slide the washer back into place. If the above suggestions do not correct the situation, service may be required. View a short video on cleaning screens: For service, please schedule an appointment with GE Appliances Factory Service.

Washer - Rinse Only or Rinse and Spin Cycle
A rinse only cycle can be run if the washer is programmed for it. Models with a rinse-only capability will typically have a Rinse, Rinse Only, or a Rinse & Spin cycle on the control panel.On top-load washers with only a Drain & Spin cycle, you can still achieve a Rinse & Spin by selecting Drain & Spin and choosing the Deep Rinse option. If the model does not have a Deep Rinse option, then you cannot add a rinse to the Drain & Spin. For information on your washer's cycles and options, including how to select a Rinse cycle, consult your Owner's Manual. Download a copy of your Owner's Manual

Washers Sensor Wash
The Sensor Wash feature senses the incoming water temperature and automatically adjusts the water temperature to the selection you have chosen. This provides you with the best washing and rinsing results. The temperature ranges are obtained by controlling the fill valve.The following table lists the range limits of each temperature setting for the Sensor Wash models:TemperatureSettingLowerUpperCold60 degrees F.80 degrees F.Warm80 degrees F.100 degrees F.Hot110 degrees F.140 degrees F.Example: you select Cold water temperature setting. You live in a climate where your cold water temperature is 45 degrees F., and not the minimum temperature level of 60 degrees F. To reach the appropriate temperature, the Hot water side of the fill valve will add hot water in with the cold to equal 60 degrees.There is not any sort of heating element used to control the water temperature. If Hot wash selection is chosen, the hot water will not exceed the capability of the water heater supplied to the washer. The Sensor Wash system will not heat the water, nor will it act as a chiller.The washer will fill with the lid up. However, the Automatic Temperature Control will not obtain the correct water temperature. To get the best from the Sensor Wash, it is best to fill the machine with the lid closed.The Sensor Wash light will remain on only during the initial fill, and if the temperature is achieved prior to the end of the first fill, it is possible that the light will not remain on during the whole first fill.

Top Load Washer Agitates But Does Not Fill
If the washer agitates but does not fill, it is most likely a water level pressure switch not working.Try resetting the water level switch and try to fill the machine again.You can also put timer in the spin cycle, close the lid, and spin for at least 2 minutes. Then restart the washer and let it fill again.If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Top Load Washer Lid Switch
The lid switch on top-load washers is a safety device that stops the washer from agitating or spinning when the lid is raised. The washer will continue to fill and drain.The switch is usually on the right side of lid. Most models have either a probe or a magnet on the lid that activates the lid switch when the lid is closed.Lid switch probe: A small plastic piece on the lid that that fits into a hole with a switch on the washer around the opening.Magnet: Plastic coated magnet that is fastened with two screws in the top right side of the open lid.Note: Some old models will not fill with the lid up or will fill and agitate, but not spin.

Washers - Yellowed Clothes
Yellowed clothing can be caused by a number of issues. Incomplete removal of body oil due to constant use of insufficient detergent. Check hem of T-shirt or sheet or pillow case. If they are white and center is yellow, it contains body oil.To Prevent:Pre-treat heavily soiled areas.Wash in hot water.Use sufficient detergent and suitable bleach.Use a longer wash cycle.Restore whiteness using following procedure:Put clothes in washer.Fill with hot water. Check manufacturer's hang tags to determine if hot water is suitable for the garment.Add a non-precipitating type of water softener such as Calgon with phosphates. Use 2 1/2 times as much as you need for normal water softening.Do not add soap or detergent.Allow clothes to go through a complete cycle.Repeat, if necessary.If you prefer to use the Soak Cycle on your washer, use the water softener in place of the soak agent or prewash detergent and allow clothes to soak for about 20 minutes.Use of chlorine bleaches may cause some garments with resin finishes to yellow. To Prevent:Avoid use of chlorine bleaches with sensitive garments.Instead, use oxygen bleach. Be sure to refer to garment manufacturer's care instructions.To Correct:Restore using color remover; follow instruction on the package.Iron or manganese may cause overall yellowing or spots. To Prevent:Use extra detergent plus a softener dissolved in the water before adding your clothes. Do not use chlorine bleach.Have a special filter or chemical feeder installed in your home to remove iron and manganese from water.If iron residue has built up in pipes or water heater, run hot water for a few minutes to clear the line. Drain the water heater occasionally.To Correct:For spots: Spread stained portion over pan of boiling water and squeeze lemon juice through stain.For overall yellow: Use a commercially available rust scale remover. Be sure to follow the instructions on the label. If the remover can cause porcelain damage, do not use in the washer. Use in a plastic container, instead.

Washers Spins and Stops Repeatedly
All washing machines that are 1995 and newer drain out the water with a separate drain pump before spinning the clothes out.Occasionally, the timer may be advanced to the pump out portion and the washer will try to spin with a full or partial tub of water. In this case the washer will try to spin, recognize there is water still in the basket and stop and pump out, try to spin again, stop and pump out, etc. This will continue until all of the water is out. It will then complete the spin cycle (if there is any time left).This is a normal situation and will not harm the washer. If this situation is noticed, it is best to advance the timer all the way around and try setting it at an earlier position in the pump out sequence.On models prior to 1995 the washer drains while spinning.

Washers Water Temperature
Normally, when selecting a Warm wash for a load of laundry, early models got a 50% mix of hot and cold water flowing into the tub. With later models (starting in 1995), this mix has been changed slightly in favor of more cold than hot water to meet new government energy guidelines 42% hot to 58% cold. This also provides an energy savings to consumers.Detergent performance can be seriously affected when used in extremely cold water, below 60 degrees F. Therefore, during winter months, if the cold water inlet temperature is less than 60 degrees F, then a Warm wash setting should be selected.

Setting Washer Dials
The start of the cycle knob may vary slightly from the graphic on the control panel. If the washer does not fill when the timer is pointing to the beginning of the cycle:Push the knob inAdvance the timer 1 or 2 clicks forwardPull the knob out

Winterizing 1994 and Older Washers
Winterizing 1994 and Older Models Only:To store or winterize the washer, we recommend that a qualified service technician perform this service for you. However, if you prefer to prepare the washer for winter or storage yourself, the following are the step-by-step instructions:Unplug the washer from the wall outlet and turn off the water at faucets.Remove the hot and cold water hoses from the faucets and allow them to hang naturally behind the washer.Remove the back of the washer. (There will be six slotted hex type screws. You can simply remove three completely and loosen the other three, sliding the back panel off the unit.)With a bucket in hand, remove the 2 black rubber small and large hoses from the washer pump above the motor and allow the water to run out into the bucket.Replace these hoses to the pump and return the back to the washer.If unit staying in same place during storage, you will want to leave it unplugged.When it's time to use the washer again, simply connect the hoses at the faucets and turn the faucets back on, plug the washer back into wall receptacle and it is ready to use.General Tips:A GE washer can be operated with no problems at 40 degrees or above. If stored in freezing temperatures, water can freeze in the pump and cause it to crack or burst. If stored in a place where the temperatures are below 40 degrees, allow the washer to sit in a warm area for a awhile before operating. This helps bring the transmission oil back to to room temperature.GE does NOT recommend putting anti-freeze in a washer as it could harm seals and gaskets and damage clothes when used again, even if mentioned in the owner's manual.

Washer – Drain and Spin Cycle
A drain and spin cycle can be run if the washer is programmed for it. Models with this capability will typically have a Drain & Spin cycle on the control panel. On front-load washers with only a Rinse & Spin cycle, you can still achieve a Drain & Spin without a rinse by selecting the Rinse & Spin cycle and deselecting the Extra Rinse option. For information on your washer's cycles and options, including how to select a Drain & Spin cycle, consult your Owner's Manual. Download a copy of your Owner's Manual

Washer - Fast Pour Bleach Dispenser
Starting in 1995, some GE, Hotpoint, and RCA top-load washers started featuring a "fast pour" bleach dispenser. The dispenser is located on the top left corner of the washer top. It has a large opening and an air reservoir below the top to allow you to pour liquid quickly through the dispenser. Bleach flows down the inner side of the tub where it mixes with water and is diluted before it comes in contact with the clothes.Front-Load and HE Top-Load washer have bleach dispensers that dilute the bleach with water and dispenses it at the appropriate time in the cycle, rather than dispensing it as the washer is filling.If your washer model does not come with an automatic bleach dispenser, allow the washer to fill with water and then add bleach. It is never recommended to pour bleach directly on fabric/clothing, which could result in discoloration of fabric.

Washers Removing Lime From the Washer Tub
The lime build-up in the tub is usually caused by the use of a high carbonate detergent.If lime build-up occurs:Try using a non-carbonate detergent. Harsh or strong cleaners are not recommended because they may damage the porcelain tub.If changing detergent does not work, run the washer through a wash and rinse cycle with a cup of vinegar. Caution: This should not be done on a regular basis because of the effect vinegar has on the porcelain. However, the risk in using the vinegar is not as great as the damage that the lime build-up can cause.Other than lime build-up, vinegar should never be used in the porcelain tub. "Lime-Away" may be used if applied lightly and wiped off immediately, followed by a rinse cycle.

Washer - Banging Noise During Spin Cycle
Banging noise during a drain and/or spin cycle may occur from the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. Check your installation instructions for information on proper installation of drain hose. Download a copy of the Owners Manual and/or Installation Instructions. View a short video about installing the water hoses: For service, please schedule an appointment with GE Appliances Factory Service.

Washer - Use of Extension Cord or Surge Protector
Washers must be plugged directly into a properly grounded 3-prong wall outlet. Do not use an extension cord or plug the unit into a surge protector or multi-outlet adaptor. Consult your Owner's Manual and/or Installation Instructions for the electrical requirements for your model.

Washer Power Rinse Neutral Drain System
GE top-loading washers 2002 and newer use a complete rinsing system called a Neutral Drain System. This system combines neutral draining, spray rinses and deep fill rinse with agitation to reduce the possibility of redepositing soil and detergent on clean clothes and achieve a thoroughly clean rinse. This may be referred to as Power Rinse. The secret to Power Rinse is the neutral drain process:Cleaning" agents in detergents capture and suspend soil at the water's surface. Since the "neutral drain" process does not involve any spinning action, the clothes stay mainly at the bottom of the tub while dirty water drains out the holes in the side of the tub and away from the clothes (shown below).Power Rinse is great for people with sensitive skin and helps prevent detergent build up.Note: Some washers may have "Power Rinse" listed on the control panel as part of the "Power Wash" cycle. This is a separate feature.

Washer - Drain Hose Information
GE/Hotpoint/RCA Top Load, Front Load, and Unitized washers have powerful drain pumps that can pump water vertically as high as 8 feet above the floor. Spacemaker compact washers pump up (5) feet. Flow RateThe pump will pump water at a rate of 15 to 17 gpm (gallons per minute).The flow rate of the pump is dependent upon the height of the drain pipe. For each 1 foot of additional drain pipe height, the flow rate will be reduced by approximately 1 gallon per minute. Drain Hose Installation RequirementsWater may be drained into a standpipe or set tub.The discharge height MUST NOT BE LESS THAN 30 INCHES and no more than 8 feet above the base of the washer. Note: If the drain is not 30", use the Anti-Siphon Clip provided with the install kit to lift up the drain hose. The clip attaches to the hose and to the back of the washer.The standpipe must have an inside diameter of 1-1/2 inches minimum and must be open to the atmosphere.The length of the supplied hose, from tip to tip, is approximately 70". For more information on washer drain hoses: Washer - Drain HeightWasher - Secure Drain Hose Properly Note: Check valves are not recommended. They could restrict flow and prevent the washer from operating per designed intent. Provided the washer is installed compliant with the installation instructions, there should be no reason for needing check valves.

Washer - Secure Drain Hose Properly
Insert the free end of drain hose A into the drain opening of your home. If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with cable tie B provided (the ribbed side of the cable tie faces inside). If your drain is a standpipe, fasten drain hose A to the standpipe with cable tie B provided. If the drain hose facility does not meet the 30” minimum height requirement, thread the drain hose through the supplied anti-siphon clip C, and mount it to the cabinet back as shown.

Mini Quick Cycle (Quick Wash) on Washers
Some older model washers that have a Mini-Basket also have a Mini Quick cycle. The Mini Quick cycle (on models so equipped) was designed to provide a complete washing cycle in the shortest possible time by washing, rinsing and spin drying the clothes in approximately 14 minutes (plus fill time).Hotpoint models called the "mini-quick" cycle the "rapid wash" cycle.Because this cycle is a short one for small loads, the mini-basket tub should be used for satisfactory results.Mini-Basket System (NLA) included a Mini-Basket Tub which was designed for items that required hand-washing. Required less detergent and used up to 40% less water than the small load setting.

Top Load Washer Leaking Water in Front
If you find water leaking from the front left corner of a top load washer, it is usually water from the overflow tube. In the rare event that a washer fills too full or excessive water splashes over the inner basket, there is an overflow tube that catches the water and directs it away from electric or mechanical partsDuring agitation, detergent mixes with water and air to form suds. The washer agitator or infusor is designed to reduce excessive splashing; however, if too much detergent is in the water, an excessive amount of suds can form. In most cases, leaking is caused by oversudsing, which can push water and/or suds over the edge of the inner basket.Below are some causes for oversudsing that you can check. Too Much DetergentDetergent build-up in clothes: Some fabrics (towels, sweaters, blankets, etc.) can retain soap over time; this can eventually lead to over-sudsing. These items can be washed occasionally without detergent to reduce build up. Tip: A helpful test to determine if you are using too much detergent is to place small item like a wash cloth from a load that has been washed but not yet dried in a bowl of hot water. If white film develops on the top of the water in bowl, too much detergent is being used.Soft water: Over-sudsing is especially common in houses that have water softeners.Tip: A helpful test to determine if you are using too much detergent is to place small item like a wash cloth from a load that has been washed but not yet dried in a bowl of hot water. If white film develops on the top of the water in bowl, too much detergent is being used. Detergent TypePer the manufacturer, when Tide Laundry Detergent with Bleach is used in combination with chlorine bleach, over-sudsing (and in turn overflow) can occur. This is especially a concern in soft water conditions. Washer Out of Balance or Not LeveledThe washer may be overloaded or out of balance. This can be tested by running the washer through a cycle without soap. If it still leaks, service will be needed.Make sure the washer is leveled. See: Washers - Leveling the Legs Leaking in RearFloors can sometimes be uneven, so a leak in the rear of the washer may show up in the front or vice versa. If water is leaking behind the washer: Washer - Leaking in Rear A washer floor tray can help protect your floor from scuffs, spills, leaks, and overflow. Trays also come with a PVC drain connector that can easily attach to a floor drain for added protection. For more information, visit: Washer - Universal Floor TrayIf the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Washer Squealing or Whistling Noise While Filling With Water
A squealing or whistling noise while the washer is filling with water may be caused by too much water pressure. Try adjusting hot and cold water valves. If the noise diminishes after adjusting valves, it is likely the water flow through your home. You may wish to contact a plumber.

Washers Delicate Wash Cycle
Prior to 2015:The Delicate cycle allow "special care" items to be washed delicately. For lingerie and fabrics requiring special care, this cycle has a gentle wash and a slow spin. Starting in 2015:The Delicates cycle has an unique "Tri-pulse", extra gentle agitation which includes periods of soak to provide special care to delicate fabrics. The spin is normal speed; however, it should not damage delicate fabrics.

Clothes Still Wet After Washer Spin Cycle is Complete
If the clothes seem too wet after the wash cycle is complete, the following are possible causes:A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin.Cold water can make clothes feel more wet. If this is not the case, service may be required.Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock.Lower than normal spin speed/wet clothes: this occurs as a result of oversudsing. The use of HE detergent will decrease the chance of suds lock; use HE detergent only and be sure to use the recommended measured amount. Run a drain/spin cycle to remove the excess water in the clothes. For service, please schedule an appointment with GE Appliances Factory Service.

Top Load Washer - No Fill
To minimize the possibility of electric shock, unplug the washer from the power supply before attempting any maintenance or cleaning. Turn the house circuit breakers/fuses to the off position.If your top-load washer will not start filling:Check the house fuse/circuit breaker box and the washer plug. The washer should be on a separate outlet.Is water turned on to the washer? Make sure the hot and cold water valves are fully open.Some electronic control models will time out if the washer takes longer than 20 to 40 minutes to fill. This could be caused by low water pressure or clogged screens. Check the water valve screens on your water inlet hoses. For more information, see Washer - Screens in Hot & Cold Water Inlets / Connections.On mechanical models, be sure the timer knob is pulled out completely and set to the beginning of the cycle. It may be necessary to advance the timer slightly and pull the knob out again, in case the start of the cycle varies a little from the graphic on the control panel.The washer cycle could have been stopped or paused by accident. Make sure the Start/Stop or Pause button was not pushed, or that the timer knob was not pushed in.If the washer was stored where temperatures are below freezing, water in the pump can freeze and lock the motor. Allow time for thawing and it should start.If the Fill light is flashing or H2O SUPPLY is scrolling on the display (2015 and newer models): the washer will initiate a 3 or 4 minute lock-out period (depending on model). The washer controls won't respond or change during this time. After 3 or 4 minutes, you can choose your settings and press Start. Unplugging the washer will start the 3 or 4 minute lock-out period again.If CAnCELEd ("canceled") is scrolling across the control panel or the two furthest lights are flashing on the control panel (2015 and newer models): This indicates that an error has occurred. Select Drain & Spin and press Start, this will attempt to clear the error. If problems persist, disconnect power to the washer for 1 minute, reconnect and retry by either re-starting your previous wash cycle settings and press Start or select Drain & Spin and press Start.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.Front Load Washer - No Fill

Washer - Front Serviceable
1995 and newer GE, Hotpoint, and RCA top-load washers are front serviceable. Should service be required, a technician will not need to pull the washer away from the wall in most cases. Not-Front Serviceable:Harmony washers (Ex. WPGT9050)Front-Load Washers (some access is through the front)Portable models.

Washer - Water Sound in Basket
If you hear a sloshing sound when you move the inner tub in a newer GE washer, that is the balance ring. This is an enclosed plastic container partially filled with a salt water solution, it is attached to the inner clothes basket, and allows the basket to spin smoothly should an out of balance situation occur.This is a normal sound.

Washers Pet Hair Left in the Washer
Why does pet hair remain in the tub after a complete wash cycle?If you launder garments that have pet hair on them, you may find that the pet hairs remain in the tub and on the clothes. This is due to a static cling effect or an electrical attraction between the plastic tub and clothes, especially synthetic fibers and/or napped or brushed fabrics. To eliminate or lessen this problem try using fabric softener.Will flushing pet hairs down the drain cause any problems for septic systems?Pet hairs are biodegradable and will degrade or break down in a septic system. Therefore, they do not pose a problem. However a problem could occur if an excessive amount of hair enters a drain system that is already clogged with other matter. The hair could attach itself to the clogged drain residues.

Washer Making a Squeaking Noise
If a squeak develops while agitating, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Water in New Washer Tub
Every GE and Hotpoint washer is tested for leakage before being packed for shipment. Therefore, the washer may have a small amount of water in the tub when they reach the home. If the product is tilted severely or turned upside down, this water may spill.

Washers - Auto Soak Cycle
The Auto Soak cycle saves time and improves cleaning capability. This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes. View a video about Auto Soak: For information on the Auto Soak feature, consult the Owner's Manual for your specific model. Download a copy of the Owner's Manual. Many washers produced prior to 1995: Offered a 15, 30 or 60 minute true soak cycle. The soak cycles were tagged on to the beginning of either a prewash cycle or extra-cleaning cycle to allow you to soak dirty clothes before the main wash action began.When soak cycle was selected, it agitated for four minutes after filling to the level selected, then stopped and soaked. Every 15 minutes, the washer agitated for four minutes to help circulate the clothes and detergent.At the end of the soak time, the timer automatically advanced to either the prewash or extra-cleaning cycle. There was no need to make another trip to the washer to advance or reset the controls. Note: Some models did not offer the automatic advance feature.

Washer Laundry Tub Measurements
All washers are measured and communicated using only the latest August 2010 DOE capacity standard. The IEC measurement standard will no longer be used in print, online, specs, etc. after 4/30/11 by manufacturers.DOE (US Department of Energy) measurement refers to the usable space in the washer; all manufacturers use a standard measurement procedure.The reported DOE capacity will be used by all manufacturers to report energy and water consumption to DOE as of May 1, 2011, and will be used in AHAM's new energy verification program for clothes washers. The DOE procedure provides an accurate, uniform and repeatable measurement of drum volume for the purpose of calculating energy and water consumption for all clothes washer types.

Washers - Tangled, Twisted, Knotted Clothes
Tangled, twisted or knotted clothes are usually the result of wash loads that were not properly sorted. Here are some tips to help prevent clothing from knotting and twisting: Avoid mixing heavy items with light items.Avoid putting too many or too few items in the washer.Make sure you set the proper water level for the size load you are doing. See Washers Water Level And Load Size.Never wrap the clothes around the agitator. See Washers Proper Washer Loading.Be sure your wash water is not too hot for the fabric. View a short video on getting the best wash performance from your washer:

Washer Drain Hose Extension Information
Washers come with a 70" drain hose; however, a washer can pump up to 96". For top load and unitized washers, an optional 26" drain hose extension is recommended for drain heights from 70” - 96”. The kit contains all necessary hoses, clamps, and instructions. Connect the extension drain hose from the kit to the original hose with the hose clamp contained in kit.Top Load and Unitized WashersIf a longer drain hose is required for a top load or unitized washer (GTUN/GTUP/GUV/GUD), order drain hose extension kit WH49X301. EASY WH49X301 INSTALLATION Front Load WashersIf a longer drain hose is required for a front load washer, order drain hose extension kit WH49X316.Model Usage: GFWN1100; GFWH1200; GFWH1400, GFWS1500; GFWN1600; GFWS1700; GFWS1705; GFW148; GNW128; GFW400; GFW430; GFW450; GFW510; GFW550; GFW650; GFW850Portable/Compact WashersThere are no extensions for Compact/Portable washers, nor can you adapt a portable fill hose to work on a full size stationary washer. The drain hose for compacts/portable is slightly smaller in diameter and it is plastic (5' long). The extension will not attach to the original hose as there is no way to clamp it on.Exception: WCVH4800 will accept drain extension hose kit WH49X317Previous Extension Kits:HarmonyWH49X1003760" ExtensionFront Load - We do not recommend extensionWH41X387108" Extension - NLAWSM24/WSM27sWH41X387108" Extension - NLA

Top Load Washer Sawing Noise During Agitation
A sawing noise will occur during agitation on a new washer when the brake pads are wearing with the breaking surface. This noise should go away after a short time.If the shipping rod has not been removed, the washer will vibrate and be noisy.The shipping rod is located on the right side panel, toward the bottom of the washer, in between the front and rear legs. Grab the handle of the rod and pull to remove.If the sawing noise persists, we recommend scheduling a service appointment with GE Appliances Factory Service.

Washers Picture of Washer Faucets
Determine the hot water line before attaching water hoses to faucets. Traditionally, the hot faucet is on the left.With protruding part of screen facing you, install strainer screen/rubber washer into each of the free ends of the hot and cold water hoses.Connect hot water hose to hot water outlet valve of your home. Hands tighten, plus an additional ¼ turn with pliers. Open hot water valve.Connect cold water hose to cold water outlet valve of your home. Hand tighten, plus an additional ½ turn with pliers. Open cold water valve.To view a short video about installing the water hoses:

Top Load Washer - Walking or Vibrating
There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. If the washer is walking, vibrating, shaking, or moving, check the following: On 1995 and newer top load washers, you must remove the shipping material just before sliding the washer into place. There will be either a shipping rod, Styrofoam shipping material, or cardboard base and cardboard cone. Consult your Installation Instructions for removal of the shipping material. Download a copy of your Installation Instructions.Do not remove the shipping material prior to sliding into place, since using the washer on a cart or dolly without it can cause the washer to be noisy and vibrate.On models with a shipping rod, locate the shipping rod on the bottom right side of the washer, grasp the end of the rod, and pull straight out to release the suspension system. For more information, see Top Load Washer - Shipping Rod.If the washer has been operating for a short time with the shipping rod in place, no functional damage should have occurred.View a short video about the shipping rod: Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Refer to the Installation Instructions for proper leveling. Download a copy of your Installation Instructions.View a short video about leveling the washer: Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation. If the above suggestions do not correct the situation, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service. Front Load Washer - Walking or Vibrating

Spacemaker or Unitized Washer Will Not Drain
If your unitized or spacemaker washer is not draining, check the following:PausesIf your washer is not draining, wait a few minutes. For many models, it is normal to have pauses between cycles of up to 3 minutes. If you have a dial, do not manually advance the timer if it is pausing after agitation, as you may miss the pump-out cycle.Drain hose or plumbingMake sure the drain hose is not kinked or clogged.Make sure the washer is not trying to drain more than 8 ft. higher than the floor.The maximum height most GE full size washers will pump is 8 feet from the floor; 5 feet for a compact or portable washers. Check your Installation Instructions for more details about drain height.The drain hose goes into a standpipe, drain or other household plumbing .Remove the drain hose and pour a quart of water into the standpipe or drain.If water will not drain, a plumber is recommended. Water sloshing soundIf no water is visible in the basket but you hear a "sloshing water" sound, this is likely the washer's balance ring. The balance ring is an enclosed plastic container partially filled with a saltwater (brine) solution that is attached to the inner clothes basket. It allows the basket to spin smoothly during an out-of-balance situation.Spacemaker / portable washer - drain pump cloggedForeign objects in the drain pump may reduce drain performance. Some Spacemaker washers have an access cap to allow you to clean out the drain pump. Tilt the washer forward and place a container so that any residual water in the washer will be collected when the access cap is removed. Refer to your Owner's Manual to determine if your model has an access cap.If the above suggestions do not help the situation, service is recommended. For service, please schedule an appointment with GE Appliances Factory Service.Front Load Washer Will Not Drain or Drains SlowlyTop Load Washer Will Not Drain

Washer - Adding Bleach on Models with No Dispenser
If your washer does not have a bleach dispenser, you can add diluted bleach to the wash basket directly. Follow the bleach manufacturer's recommendations for how much to dilute the bleach and for the best time to add bleach.

Washer - Hot and Cold Connection Location
1995 and newer - Cold water inlet connection is located on the left and the Hot is on the right as you face the back of the washer. A "C" and "H" is stamped in the metal above each valve.1994 and earlier - Cold water inlet connection is located on the top and the Hot is on the bottom. A "C" and "H" is stamped or cutout in the metal next to each valve.

Washers - Leaking in Rear
Water leaking from the rear of a top-load or front-load washer is often related to installation, hoses leaking, or plumbing issues.Here are some things you can check:When installing a new washer you must remove a red or blue plug to install the drain hose. When removing the plug, you may get a small spill of water due to testing at the factory. This is normal. The drain attaches at right rear.A 30" minimum drain hose facility (stand pipe) is required. Make sure the drain hose is secured and fully inserted into the drainpipe. 1995 and newer models: The drain hose should be secured and fully inserted into the washer drain hose port prior to assembly of the plastic drain hose clamp. A plastic retainer clamp is used to attach the drain hose to the back of the washer. When the hose is inserted correctly, the retainer clamp will not be flush with the cabinet. But, once the two clamp screws are installed and tightened, the clamp will be pulled to the cabinet.Watch the standpipe (drainpipe) as the washer spins. If water backs up in the pipe and overflows onto the floor, often happening about 3/4 of the way through the spin, this could indicate a household plumbing problem, requiring a plumber.View a short video on water leaking from the drain hose: Check the fill hoses. Before checking the fill hoses, be sure to shut off the water supply to the fill hoses.Black rubber washer inserts are included in the installation package. If these are not installed, there will be water leaking from the fill hoses at the faucet.If connections are "hand" tight, but still leaking, at either end, check for a missing or damaged rubber washer, or damage to the hose.The fill hose screens and washers should be changed about every 5 years to prevent leaking.To view a short video about installing the water hoses: To view a short video on water leaking from the fill hoses: Floors can sometimes be uneven, so a leak in the rear of the washer may show up in the front or vice versa. Make sure you determine the actual location of the leak. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Locating the Washer Water Shut-Off Valves
Locate the incoming hot and cold water hoses behind the washer. One end of each hose is connected to the washer, while the other end is connected to a faucet that looks similar to an outside faucet. Turn the hot and the cold shut-off valves in a clockwise direction until they stop. This turns off the water to the washer. If the washer is leaking and you can't find the shut-off valves or they do not work, turn off the water to the entire house. Locate the cold water pipe going into the hot water heater. Somewhere on that pipe should be the main shut-off valve. Turn the valve in a clockwise direction until it stops.

Washers Drip Pan
GE Appliances offers a 27" X 30" X 2" pan (part number PM7X1) in which to set your washer. The pan is designed to prevent floor damage in case of leakage.The pan is plastic and has the capacity to have a drain hose added to it. There are threads on the drain port. It also includes a 1" PVC drain fitting, washer and lock nut. The pan is an off-white color. Unfortunately, no other color options are available.Purchase a GE Appliance part online.

Washer Roaring or Swooshing Noise During Spin Cycle
A swishing, swooshing, roaring train noise during the spin cycle is a normal sound. It is caused by the water and/or suds being trapped between the basket and the tub during the spin cycle. The noise should go away as the pump eliminates all the remaining water and/or suds.

Washer Clicking Noise During the Gentle Cycle
The clicking or ticking noise heard during the gentle cycle in both GE and Hotpoint brands is caused by the clutch and is normal.This noise can be heard all through the cycle, except when the washer is filling.

Top Load Washers - HydroWave Wash System and Normal Noises
A HydroWaveTM washing machine is designed to operate quieter than a typical washer.Each time the lid is closed, the HydroWaveTM wash system senses the washer load and engages a new smart drive system that produces less noise, reduces wear on clothing and maintains great cleaning performance. You might not even know when it is operating. Below is a list of sounds you may hear during typical operation: SoundCycleReasonNo Sound (pause)At the beginning of the cycle or when the lid is closedThe smart drive system is sensing the load.Gentle splash sound of waterMain agitate cycle (Quiet)Operation normal – virtually sound free.Back and forth “swoosh” or “zip” sound during agitationAgitate (Quiet)The machine has a drive system that doesn't use gears. The sound is the motor rotating back and forth to agitate the laundry.Metallic “click”Beginning and end of agitate.The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times.Quick short agitate sounds at the end of agitate.End of agitateAt the end of agitate, the motor makes short agitation strokes to redistribute the load. This lasts for about 10 seconds.Motor “ramping (speeding) up” or “coasting (slowing) down”Beginning and end of spinThe motor will speed up incrementally during the spin cycle. When the spin is complete, it will coast until it stops or until the lid is raised. View a short video about normal washer sounds: Follow these steps to check if your washer is working:Agitation Test: Open the lid and place a new article of clothing in the washer and note its position.Close the lid.Let the washer run for a minute or two and open the lid.If the agitator is working properly, the article of clothing should have moved around in the wash.If you find that the clothing has not moved, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Washers Noise During Fill
Squealing or Whistling: This noise may occur while the washer is filling. It may be caused by too much water pressure. Try adjusting hot and cold water valves. If the noise diminishes after adjusting valves, it is likely the water flow through your home. You may wish to contact a plumber. If this does not correct the problem, the screens in the water valve may need to be cleaned or the water valve may need to be replaced.To check the screens for blockage:Unplug washer from wall outlet.Turn off water at inlet faucets.Pull the washer away from wall to allow enough room to get in behind it.Locate hose connections on washer, using a pair of slip-joint pliers turn metal hose connections counter clockwise to remove.Allow hoses to hang into a bucket to catch waterOn the back of the washer where the hoses were connected is the water valve. Inside the hot and cold water connection on this valve are the screens.Gently pry out the metal screens with a small screwdriver or plastic screens with needle nose pliers, being careful not to damage the screens.Clean screens with a toothbrush to remove deposits.Reinstall screens, attach hoses, turn water on and check for leaks.Plug washer into wall outlet and slide back in to place.Banging: This noise occurs when the washer is filling. It is most likely caused by plumbing problems such as rattling pipes. You may wish to call a plumber to correct the problem.

Top Load Washer - Overflow Tube Location
In the rare event that a washer fills too full or water splashes over the inner basket, there is an overflow tube that catches the water and directs it away from electric or mechanical parts When facing the washer, the tube is on the left hand side at the rear corner and directs the water toward the front of the washer.If the water should spill through the tube, it is directed to the floor at the left rear corner. There is not a drip or "catch" pan for the water. You can purchase a washer tray for under your washer: PM7X2.

Washer - Variable Speed Motors
Front-load washers and many newer top-load washers have a variable speed motor. The variable speed motor adjusts the agitation and spin speeds throughout the cycle based on the cycle selected, the load size, and the amount of torque (resistance) it gets from the load. There is no "fixed" speed for slow or fast speeds.We cannot provide the RPMs (agitate/spin speeds) for our washers.

Top Load Washer - Cleaning Inside Agitator
For Top Load washers with a fabric softener dispenser at the top of the agitator, here are instructions for cleaning the interior of the agitator:Select the Colors Normal cycle, Super Fill Level, and Deep Rinse Option and either the Warm or Hot temperature selection.Pour 1/4 cup detergent and 1 cup bleach into the wash basket.Remove the fabric softener dispenser from the agitator.Allow the washer to fill and proceed to the wash phase. Allow the washer to agitate for about 5 minutes.Lift the lid and, using a long slender soft brush, clean the inside of the agitator.a. Use a measuring cup to take some of the wash water from around the outside of the agitator and pour it into the agitator to help flush out loosened soils.b. Note this step must be completed in less than 15 minutes or the washer will automatically drain out the wash water.Before the 15 minute period expires, shut the lid and allow the washer to complete the remainder of the cycle as normal.a. Soils will be drained out with the wash water and rinsed out during the Deep Rinse process.Reinstall the fabric softener dispenser after the cycle is complete.

Washer Drips or Fills When Not Turned On
If the washer fills or drips water in to the tub even when it is not turned on, the water valve on the back of your washer may have failed. The valve may need to be replaced. For service, please schedule an appointment with GE Appliances Factory Service.

Washers Detergent Residue Build Up
To correct detergent residue build-up:Fill the washer to the highest water level with hot water and add one capful of liquid detergent.Allow to agitate through a normal wash and allow to drain.Wipe out the soap residue which has softened from the hot water and detergent. Repeat this procedure, if needed.

Top Load Washer - Pulsed Agitation
Pulsed agitation provides a more gentle wash cycle by including pause periods during the wash cycle. This is found on single speed top load washers.

Washer - Inlet Fill Hoses
Starting August 2010, fill hoses are no longer included with GE Appliance washers. Contract, Unitized, and Compact models are the exceptions and have fill hoses that are included. See Installation Instructions for details on current models. Download a copy of the Installation Instructions.Location:On top-load, front-load, compact, and unitized washers: Hoses attach to the back of the washer in the backsplash area. Facing the rear, the hot hooks up on the right and the cold on the left. the letters "H" and "C" are embossed in the metal above each port.On older washer (pre-1994): The cold water fill hose goes on the top and hot on the bottom as you are facing the rear of the machine.On Portable units: The inlet connections are side-by-side Hot (left) and Cold (right). Hoses are normally 54" long on stationary/portable washers. View video on connecting water fill hoses:About Fill Hoses:Fill hoses were 4' long (older "T" and "V" models were 42" long).Longer hoses (8 ft. in length) can be purchased online through GE Appliance Parts or hardware stores.The standard 4' hoses are WH41X10207Stainless Steel 4' hoses are WX14X10005. For more information, including installation: Washer - Stainless Steel Inlet Fill HosesThe part # for 6' hoses is WX14X10011.The part # for 8' hoses is WH41X185.Hoses are normally 54" long on stationary/portable washers.Hose connections are 3/4" (standard size)We recommend replacing them every 5 years.Note:Check valves are not recommended. They could restrict flow and prevent the washer from operating per designed intent. Provided the washer is installed compliant with the installation instructions, there should be no reason for needing check valves.

Washer Making a Sawing Noise
On model manufactured prior to 2011, a sawing or squeaking noise was a normal sound on a new washer. This occurred until the brake pad "wore in" with the braking surface. The noise would stop after a short period of use.If a sawing noise develops on newer model, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Washer Wiring Diagram Location
The wiring diagram (mini-manual/schematic) is packaged with each model. The most common location is listed below:Inside the control panel.

Washers Operating Cost
The cost of operating your washer (not counting the cost of heating the water) is remarkably little. Assuming you do about 416 loads a year (8 loads a week), your washer consumes 90 kilowatt hours of electricity exclusive of the electricity or other energy source needed to heat water. Use a median rate of 8.6 cents/kwh to determine the cost of operating your washer and the result is only $7.74/year.Note: These figures cover only the operating cost of the washer and comply with the Department of Energy test standards. If you have questions regarding the cost of operating a washer including the cost of heating the water please refer to the energy label guide on your washer. Washer energy label figures include the price of heating the water with electricity and with gas. This is probably 80% or more of the energy cost.

Washers Permanent Press Cycle
The permanent press cycle prevents wrinkles from "setting in." This cycle is designed exclusively for synthetic and delicate fabrics (excluding polyester knits). A longer cool down spray rinse (45 seconds) helps minimize wrinkles. This cycle will launder permanent press fabrics more effectively with less chance of wrinkles than our dual purpose polyester knit/permanent press cycle. The permanent press cycle uses a normal wash speed and a normal spin speed.Note: Some models offer the option to change the speeds. See the Owner's Manual for specific model information.

Washers - Hot Water Not Working or Not Hot Enough
Heating water in your home uses energy. To conserve energy, new washers are designed to limit the amount of hot water used by adding some cold water to the fill when you select HOT water. This allows the washer to fill without causing your water heater to need to replenish as much hot water, which reduces the amount of energy used by the water heater.On most top load models with a lid lock, the unit will only fill with Hot water if the lid is down and locked. If the washer is set for hot or warm water and the lid is up, it will only fill with cold water. This is designed as a safety feature.Effective March 6, 2015: The U.S. Department of Energy revised their standards and federal guidelines for hot water energy consumption for all clothes washers. These changes affect all washer manufacturers in order to save energy and conserve resources. All manufacturers must comply with the new standards.We are committed to meet the Federal energy standards and deliver a product that upholds GE Appliances wash performance standards. To comply with these standards, HOT water temperature selection is a mixture of hot and cold water from your household plumbing. When you select HOT, you will receive some cold water with the fill; this is normal.Since the appliance is designed to fill with limits on the amount of hot water filling the appliance, it is not recommended that the cold water supply be turned off during a HOT water fill. The appliance is designed to fill with a mixture of hot and cold water to save energy, and is operating normally when doing so.Additionally, new laundry detergent is formulated to work with any water temperature for wash performance. For best wash performance, we recommend:HE (high-efficiency) DetergentsOxygen (Oxi) DetergentsLook for "HE" and/or "OXI" listed on the package and follow package instructions for best results

Laundry Suggestions for Sorting Clothes
In most cases, if clothes are sorted properly for washing, they will also be properly sorted for drying loads. Try also to sort items according to size. For example, do not dry a sheet with socks or other small items. The following are some suggestions for proper sorting: Sort by surface texture. Separate lint producers from lint collectors.Lint Producers: Terry cloth and chenille are good examples.Lint Collectors: Man-made fabrics and napped fabrics, such as velveteen and corduroy, are good examples.Sort by fabric type. It is recommended that fabrics of similar construction be dried together whenever possible. Separate cottons and linens from synthetics and blends and separate polyester knits from delicate fabrics.Sort by color. Separate whites from dark colors and colorfast fabrics from non-colorfast.Sort by weight. Separate heavy items, such as towels from light items, such as curtains.

Top Load Washers - Noises Heard During Agitation
Normal sounds and noises made during the wash agitation cycle on top-load washers include:DrummingThis noise is caused by air being pushed out of the basket towards the outer case. This causes the cabinet to move in and out which may sound like someone is beating on a drum.Metal Clanking/ClickingOn models without a transmission, a metal clanking or clicking noise when the unit is going from agitate to spin is the mode shifter shifting from agitate to spin. When the machine is transitioning from agitate to spin, the gears that interlock the agitator and basket are engaging, so the basket and agitator will spin together.Thumps/Bumps/Bangs/RattlesThese noises can be caused by improper installation such as, the shipping rod being left in, moving the washer without the shipping rod in place, or the washer not being leveled properly. Installation informationYou must remove the shipping material just before sliding the washer into place. There will be either a shipping rod, Styrofoam shipping material, or cardboard base and cardboard cone. If the shipping material has not been removed, the washer will vibrate and be noisy.Consult your Installation Instructions for removal of the shipping material. Download a copy of your Installation Instructions. View a short video about the shipping rod:Leveling: Review your Installation Instructions for proper installation information. If the noise persists, please schedule an appointment with GE Appliances Factory Service. Below is a list of sounds that are specific to models GTW460*, GTW485*, GTW490*, GTW500*, GTW680*, GTW750*:Metallic ClickAt the beginning of the cycle, the lid will lock, creating a clicking noise. The basket will then spin up and coast down several times to sense the load size. You will hear the click several times as the lock engages and disengages. For an example of the Clicking sound: Waterfall NoiseDuring the fill cycle, water is being added to the basket and the basket slowly spins to distribute the water evenly over the clothes. For an example of the Waterfall filling sound: During agitation on the GTW680, the recirculation pump spraying water on top of the clothes during the wash cycle sounds like a waterfall. For an example of the Waterfall sound during agitation: Humming/Grinding/Electric Pulsing/PausingNoise that sounds similar to an electric can opener is normal. During load agitation the agitator rotates one direction, followed by a short pause, and then rotates in the opposite direction. This gives it an electric pulsing, humming, or buzzing noise.For an example of the Pulsing sound for GTW680 or GTW750:For an example of the Pulsing sound for GTW460, GTW485, GTW490, GTW500: Thumping/Drumming/RockingThis machine will spin up to 800 rpm during the spin cycle. If the washer is not completely level, it will be off-balance during spin and will make a thumping or drumming noise, or will rock back and forth. For an example of the Drumming sound during spin: Hum with Water SoundsThis sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit.For an example of the Humming sound for GTW680 or GTW750:For an example of the Humming sound for GTW460, GTW485, GTW490: Slurping/GurglingThis sound occurs when the pump is draining out the last bit of water from the machine. Typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine. For an example of the Gurgling sound:

Top Load Washer Drumming Noise During Agitation
A drumming noise during agitation is caused by air being pushed out of the basket towards the outer case. This causes the cabinet to flex in and out, which may sound like someone is beating on a drum. This is considered normal operation.

Top Load Washer - Lint / Pump Filters
GE Appliances has made use of several washer lint filtering systems over the years. The following is a description of the most recent systems:2001 and newer:The Fine Mesh Filters were removed from under the agitator when it was found that a better pump and larger holes in the hub under the agitator did a better job of removing lint and preventing clogs in the drain system. The drain system allows water to flow through the basket and out the bottom of the tub pulling lint, hair, and small particles with the water. There is no maintenance required on this system, so there is not a way to access the pump for cleaning or maintenance. Exception: Spacemaker Washer - Cleaning Pump Filter1995 through 2000:There are 2 crescent-shaped Fine Mesh plastic lint filters in the bottom of the wash basket, under the agitator. Water flows through the filters from the bottom of the tub, accumulating any lint on the bottom of the filter screens.During drain down and spin, the water forces the lint off the bottom of the filters and down the drain.These filters should never require cleaning or replacement. However, if rubber backing from a throw rug or something similar clogs the drain, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.1994 GE and 1994 and earlier Hotpoint models:Self-clean filtering ring with over four linear feet of filtering surface. The wash and rinse water is constantly filtered, and the spray rinse at the end of the wash and rinse cycles does the cleaning. A powerful flushing action clears the 4,912 tiny perforations in the ring, carrying lint down to the pump and out the drain. There is no need for manual cleaning.Lint discharge from the washer with Self-clean filtering ring did not cause a problem with septic tanks because most lint is produced from cotton fabrics which are biodegradable and septic tanks are designed to handle these fibers. Also, the design of the self-clean filter allowed for the lint to be dispersed around the filter so it did not ball up which allowed the lint to biodegrade easily. (On the contrary, with the design of the filter flo, the lint is caused to ball up for easy hand removal.)Operation info on Self-clean filter flushing and Fresh Water Spray RinseDuring the first spin of both Normal and Permanent Press cycles, a cold Fresh Water Spray Rinse was discharged from the fill nozzle.; This water was split between the Filter Ring and the outer tub.The Spray Rinse water entering the filter ring did 3 things:Dislodged the lint, allowing the centrifugal forces to transfer it to the outer tub.Acted as a Fresh Water initial rinse to the clothes.When in Permanent Press cycle, the Cold Water Spray is a cool down to help prevent the set of wrinkles. (The Spray Rinse sprays in the same direction as the filter.)The Spray Rinse water entering the tub did 2 thingsRinsed the lint from the tub wall and into the drain water.Changed soap suds to a liquid for discharge.When in the Normal cycle, the spray rinse was in the middle of the spin and lasted 30 seconds. The Permanent Press cycle had the spray rinse at the end of the first spin and the fill continued into the first deep water rinse fill. 1993 and earlier GE models:Filter-Flo System (exclusive to GE). The Filter-Flo pan sits on top of the agitator and features very fine holes to entrap particles as tiny as sand.Water is circulated through the pan during wash and rinse cycles to entrap lint, hair, etc., and prevent these particles from being re-deposited in the clothes.At the end of the final rinse, you remove the lint from the pan and discard.If the filter pan gets clogged with mineral deposits, you can soak it in a pre-heated 160 degree F solution of half vinegar and half water for 15 minutes. Then brush each side of the pan with a stiff bristle brush while flushing with running water.To prevent recurring clogging, you can soak the filter pan overnight in a solution of 2 cups vinegar and 1 gallon of warm water. Brush and flush. This can be done weekly, if necessary.To prevent recurring clogging, you can soak the filter pan overnight in a solution of 2 cups vinegar and 1 gallon of warm water. Brush and flush. This can be done weekly, if necessary.To prevent recurring clogging, you can soak the filter pan overnight in a solution of 2 cups vinegar and 1 gallon of warm water. Brush and flush. This can be done weekly, if necessaryCaution: Do not soak in a porcelain container or exceed 180 degrees Fahrenheit (the pan might warp at this temperature).

Harmony Washer - Demo Mode
The Harmony washer has a "Demo" mode that allows our dealers to demonstrate the Hydrowash™ System to our consumers.To activate the Demo mode:From the Home screen, press and hold, at the same time, the "Home" and "My Cycles" buttons for a few seconds.To turn the Demo mode off, follow the same direction.

Washers Greasy or Oily Stains
Food or cooking oil will spot or stain on most common fabrics. These spots or stains are sometimes called "invisible stains" because they may not be noticed as the clothes are put in the washer. If oily soils are not completely removed in the wash, the oily spots may pick up dirt from the wash water. The spots will then be very visible. These spots are not caused by the washer.To Prevent:Wash the garments as soon as practical after wearing. Use more detergent than normal and the hottest wash water the fabric can stand.To Correct:Rub in undiluted detergent directly to the stain. Let stand 30 minutes and rewash, using the hottest water fabric can stand.

Washer - Drain Height
The flow rate of the pump is dependent upon the height of the drain pipe. For each 1 foot of additional drain pipe height, the flow rate will be reduced by approximately 1 gallon per minute. The washer pump will pump water at a rate of 15 gallons per minute. Compact washers can pump up only 5 feet. The drain pipe should be a minimum of 1½" I.D. (inside diameter) to assure proper draining. The washer drain hose is 1¼" O.D. (outside diameter). To be confident that no siphoning of water will take place, the drain plumbing should be a minimum of 30" high. In order for the drain hose to function properly, the drain must be at least 30" from the floor and less than 8 feet high. Note: If drain is not 30" high, we have packed with new washers, in the installation package, an anti-siphon clip that attaches to the hose and the back of the washer to lift the drain hose up higher. View a short video on washer filling and draining: See also Washer - Drain Hose Information.

Washer - HE Defined
Top-loading and front-loading GE Appliance washers with the HE label are defined as washers that use low-water levels in wash and rinse cycles.Some GE Appliance washer models have the "HE" label on the control panel and other models do not. However, GE Appliances recommends HE (High Efficiency) detergent be used in all of our washers (past and present models) for optimum wash performance. HE detergent works best with the lower water levels used in all modern washing machines and cleans just as well as standard detergents regardless of the machine type or age.For more information, see Washer HE Detergents.

Washer - PrecisionCare Wash System
GE Appliances' Profile Performance™ Wizard washer features the PrecisionCare Wash System with Step-Down Agitation with full electronic controls for greater flexibility in clothing care.The wash cycle begins with normal agitation to lift soils from the fabric then steps down to a slow gentle agitation to lightly clean. The reduced agitation speed cleans the fabric, and more importantly reduces fabric wear- helping clothes last longer.

Washer - Fiberglass
Do not wash fiberglass articles in your washer. Skin irritation could result from the remaining particles that may be picked up by clothing during subsequent washer use.

Washer Vibration Control Technology
Some GE washers (topload and frontload) are equipped with Vibration Control Technology. This functions just like Adaptive Vibration Control but there is no longer a need to set floor type or location. One less step in the installation process.Our washers are smart enough to know how to operate no matter what the installation. This new system can quickly recognize out of balance loads and adjust spin patterns to reduce vibration. Vibration Control will provide the optimal in spin performance.

Washer Leaking Oil on the Floor
Oil leaks on the floor come from the washer transmission. There is no repair on the existing transmission; it must be replaced. We recommend contacting service.To view a short video on oil leaks from your washer: For service, please schedule an appointment with GE Appliances Factory Service.

Washers Less Sudsing in Newer Washers
In washers 1995 and newer, the agitator design incorporates several washing improvements, while at the same time reducing extra sudsing.The new GentlePowerTM and FlexCareTM agitators reduce the amount of excess splashing and introduction of air during agitation, which cause sudsing. This reduction does not reduce the cleaning action of the washer. Cleaning is actually improved with better clothing turnover and better agitator design.

Unitized Laundry Center Water Levels
If using the Auto Load Sensing feature the unit will determine the correct fill by the load weight. When in the sensing mode the water levels will vary according to the load size and garment type.The correct procedure for checking proper water fill is to set the washer to the highest setting WITHOUT a clothes load and check the water level in the tub.The maximum water level (Plastic tub) could be from the 2nd to 4th rows of holes counting from the top to the bottom of the basket.The maximum water level (Metal tub) could be from the 3rd to 5th rows of holes counting from the top to the bottom of the basket.

Top Load Washer - Adding a Fabric Softener Dispenser
Most older GE and Hotpoint top-load washers feature a fabric softener dispenser that sits on top of the agitator or infusor.Fill the automatic fabric softener dispenser with liquid softener before you start the washer. Refer to the softener label for the recommended amount for the load size.The first spin causes a centrifugal force, which pulls the fabric softener from the holding area to the dispensing area of the unit. Softener runs down the inside the agitator and out the holes near the mid-point of the agitator or base of the infusor.The softener will automatically dispense as the washer is re-filling for the rinse cycle.Cleaning the dispenser is easy. The dispenser lifts off the top of the agitator and snaps apart into 2 pieces (the "cup" and the outer cover). To assemble, place the cup piece inside the outer cover and push them together until you hear them snap.Adding a fabric softener dispenser:On models after 2011, the washer must have a rinse option that indicates "Fabric Softener", "Set when adding Fabric Softener", or something similar. You can add fabric softener manually to the rinse cycle or use a fabric softener ball when using Deep Rinse option.If the washer does not have a Fabric Softener rinse option, it will not spin to release fabric softener and a dispenser can't be added to these models.On models before 2011, a fabric softener cup can be added to most models without a dispenser. These models have a cap on the agitator, which can be replaced by the fabric softener dispenser part#WH43X139. Order a GE Appliance Part onlineOn models prior to 1994, the fabric softener dispenser sat on the filter-flo pan (on models equipped with one). If the model did not come with a dispenser, one cannot be added.One cannot be added to unitized or compact models.

Washers - Cleaning the Fabric Softener Dispenser
Cleaning the fabric softener dispenser is important to keep the dispenser working properly. The dispenser is easy to clean. Here's how to clean your dispenser type:Removable Dispensers: Remove the dispenser from the top of the agitator.Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. The dispenser cup will pop free from the cover.To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution: 1 gallon (3.8 liters) warm water1/4 cup (60 ml) heavy duty liquid detergent1 cup (240 ml) bleach If necessary, loosen any build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may scratch the surface of the dispenser.Rinse and reassemble the dispenser. Place the dispenser back onto the agitator.Non-Removable Dispensers: Make a solution of hot water and liquid detergent.Pour the mixture into the dispenser.If the washer has a warm rinse option, use the warm setting and run the washer through the rinse cycle two or three times. If the washer only has cold rinse, pour hot sudsy water into the dispenser between rinses.Tips to prevent build-up: Always dilute your liquid softener with clean water, as recommended by the softener manufacturer.Once a month, fill the washer and dispenser with hot water and liquid detergent. Allow to stand for two hours and then run through a regular cycle.View a video about using fabric softener: View a video for fixing a fabric softener in an agitator that is broken or noisy:

Washers - Installation in Unheated Location
Washers should not be installed or stored where it will be exposed to temperatures below freezing (Ex. garage) or exposed to the weather. This can cause permanent damage and may invalidate the warranty.It is acceptable to store a washer in an unheated location if you first winterize the unit. For more information, visit: Washers - Storage / Winterizing

Washer Limestone Build-Up
Limestone, technically called calcium carbonate, is caused by a reaction between the calcium in hard water and the sodium carbonate in detergent.Recommended methods to reduce limestone build-up:Use a liquid detergentInstall a home water softener, which will significantly reduce limestone build-up.Use a packaged non-precipitating water softenerSecondary methods: The following methods have a limited benefit and will only delay the formation of the limestone deposits.Use hotter wash water; for example 125 degrees F. (57 degrees C.) For cottons, this also improves oily-soil removal.Add detergent and allow the washer to fill and agitate for three and four minutes to dissolve detergent before adding the clothes.How to partially restore clothes: Soak the clothes in a solution of two cups of vinegar and one gallon of hot tap water for 15 minutes. Be sure to use a plastic container. Then wash the clothes in the washer using regular detergent.Note: Do not use the vinegar soak solution in the washer. The acidic action on the vinegar may damage a porcelain tub.The vinegar soak solution may reduce the wrinkle resistance of permanent press fabrics and/or damage the dyes in some fabrics.

Washer - Stainless Steel Inlet Fill Hoses
Most washers do not come with water inlet hoses; however, you can choose to install standard rubber inlet hoses or stainless steel inlet hoses. It is also recommended that hose be replaced every 5 years or when you install a new washer. This helps avoid leaking or flooding.About Stainless Steel Hoses:WX14X10005 and PM14X10005 (accessory pack sold locally) - Contains 2 per pack; 4 ft in length each. Stainless steel hoses have a protective polymer coating for added durability, and are highly reliable and burst-resistant. Designed to fit all brands of washing machinesCan be used for hot or cold waterEasy to replaceOrder GE Appliances hoses onlineLearn how to replace the water inlet hoses on your GE Appliances Washer: For more information about washer inlet fill hoses, including installation of rubber inlet hoses: Washer - Inlet Fill Hoses

Washer - Pipes Rattling or Banging
If you hear a banging or rattling noise from the inlet pipes as the washer stops filling, this is likely due to water hammer. Water hammer is a problem with the household plumbing and its water pressure. As the washer's water valve closes, the force of water in the pipes can cause the pipes to rattle. We recommend consulting a professional plumber to find the root cause of water hammer sounds and a proper solution.

Washers Proper Washer Loading
Load dry clothes. Wet items are apt to pack down and cause overloading.Take a properly sorted group of clothes and drop them loosely in the wash basket in this order:Place large items, like sheets, on the bottom. Take care not to let them wrap around the agitator.Place small items, like washcloths, in the middle.Place medium-sized items, like towels, on top.To determine the proper amount of clothes the washer can handle, the clothes should fit below the clothes-retaining ring of the washer tub and not be stuffed too tightly.Make sure that the clothes have ample room to move, that they are not packed down, and that they are not wrapped around the agitator.To view a short video on getting the best wash performance from your washer:

Washers - Stain Removal for Clothes
Common stains and the proper removal procedures: Blood: soak in cold water, then launder in warm water. Chewing gum: rub with ice, scrape off excess, sponge with cleaning fluid, rinse and launder. Chocolate: soak in cold water for 15 minutes, rub detergent into fabric and launder in the hottest water that is safe for the fabric. Coffee/tea: soak in cold water, then use bleach treatment with the hottest water that is safe for the fabric. Launder. Cosmetics: apply undiluted liquid detergent to stain, or dampen stain and rub in soap, forming a paste. Work until stain is gone and rinse well. Repeat if necessary, bleach if safe for fabric. Crayon: loosen stains with kitchen shortening, apply detergent, working in until outline of stain is removed; launder as usual. Cream/milk: sponge or soak stain with cool water for 30 minutes or longer, work detergent into stain and launder as usual. Deodorants/antiperspirants: scrub area using white vinegar. If stain remains, saturate with denatured alcohol and scrub, rinse, and launder as usual. Fruits, fruit juices, wine: follow same procedure as for coffee. If stain persists, blot with lemon juice or hydrogen peroxide. Where hot water cannot be used, sponge well with cool water and work glycerin into stain. Grass: rub detergent in stain, launder in bleach, if possible. Grease: scrape off as much as possible, rub plenty of detergent into stain, launder as usual. Ink/ballpoint: spray stain with hairspray until wet looking, allow to soak briefly. Hand scrub using heavy application of liquid detergent. Launder and repeat, if necessary. Ketchup: scrape off excess, soak in cold water, launder as usual. Meat juice: scrape off dried portion. Sponge with cold water. Rub with detergent, launder as usual. Mildew: pre-treat with detergent, launder. If stain remains treat with hydrogen peroxide, launder as usual. Mud: brush off dried portion, sponge with cold water then launder in the hottest water fabric can take. If stain remains, sponge with 1 part rubbing alcohol and 2 parts water, launder as usual. Mustard: work glycerin into stain. Pre-treat with detergent, launder as usual. (You should be able to obtain glycerin at drug stores.) Nail polish: do not use nail polish remover. Sponge with chemically pure "amyl acetate" (i.e. banana oil - can be purchased at local drug stores). Launder as usual. If stain persists, sponge with rubbing alcohol and launder. Oil: pre-treat with concentrated detergent. Let it sit for 1/2 hour, then launder in the hottest water possible, bleach if fabric can withstand. Launder as usual. Perspiration: if color is affected, sponge fresh stain with ammonia. Old stain, sponge with vinegar. Rinse and launder in the hottest water that is safe for fabric. If fabric is yellow, bleach if possible. Rust: apply rust remover, using manufacturer's directions. Soft drinks: sponge immediately with cold water and launder. Transmission oil: usually impossible to remove. Best possible treatment is detergent and the hottest water the fabric can handle.

Washer Knocking Noise During Agitation or Spin Cycle
A knocking (metallic knock, double knock, or metallic clunk) noise during agitation or spin is a normal sound. This sound occurs when the washer transitions from a stop or paused state to running in spin. It happens several times a cycle after the speed changes or pauses and is caused by two components in the drive system engaging quickly.Many washers have features such as pulse agitation and pauses during rinse and spin for reduced clothes wear and to reduce likelihood of soap residue. These short pauses of less than 1 minute are normal and will reduce clothing wear and increase water extraction.

Washers - Optional Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.Note: Exrta Rinse and 2nd Rinse are the same thing.

Top Load Washer Fills But Will Not Agitate
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.If the washer stops after filling, check the house circuit breaker/fuse as well as the outlet and plug. Washers should be plugged into their own separate outlet. If it is not a power supply issue, check the following:Newer top-load washers are designed to operate much quieter than a typical washer. To test to see if it is agitating:Open the lid and place a new article of clothing in the washer and note its position.Close the lid.Let the washer run for a minute or two and open the lid. If the agitator is working properly, the article of clothing should have moved around in the wash. If the washer is not agitating, you may need to reset your washer motor . If your washer senses a power spike, unbalanced load, or disruption in power it will send a fault code to your motor and may require the motor to be reset:Unplug the washer for 1 minute from the electrical outlet.Plug the washer back in and lift and lower the lid 6 times within a 12 second period.You have 30 seconds to start lifting and lowering the lid. The lid must be raised a minimum of 2” ensure the magnetic connection on the lid is interrupted. Make sure you close the lid completely each time.The motor has now been reset and is ready for you to start a cycle. On newer washers, it takes about 20-30 seconds for the machine to sense the load and engage the drive system after the water has stopped filling. Make sure the washer lid is down. The washer will not agitate or spin with the lid up, though many models will still fill and drain and the timer will advance. Most models have either a lid switch probe or a magnet on the lid that activates the lid switch when the lid is closed. If missing or damaged, the washer will not agitate or spin, even with the lid closed.Lid switch probe: A small plastic piece that fits into a hole in the bottom right side of the open lid.Magnet: Plastic coated magnet that is fastened with two screws in the top right side of the open lid. The washer cycle could have been stopped or paused by accident. Make sure the Start/Stop or Pause button was not pushed, or that the timer knob was not pushed in. Check the cycle selection to make sure it is not in a soak cycle. Some models have soak cycles that may be selected for 15 or 30 minutes prior to the main wash. See the Owner's Manual for information on your model. Download a copy of your Owner's Manual. Check the speed selector switch. Make sure it is pointing at the speed, not stuck in the middle. Turn the switch to the correct speed and try again. If the washer is stored in below freezing temperatures, water in the pump can freeze and lock the motor. Allow time to thaw, and start the washer again. If CAnCELEd ("canceled") scrolling on control panel or the two furthest lights are flashing (2015 and newer models): This indicates that an error has occurred. Select Drain & Spin and press Start, this will attempt to clear the error. If problems persist, disconnect power to the washer for 1 minute, reconnect and retry by either re-starting your previous wash cycle settings and press Start or select Drain & Spin and press Start.If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Top Load Washers - Precise Fill Automatic Load Sensing
We offer Precise Fill (may be called Auto Load Sensing) on washers with an agitator or infusor. Precise Fill allows the washer to determine the optimum water required to wash the items in the basket. To use this option properly, follow proper loading instructions and keep the lid closed during the wash cycle. Precise Fill senses the load during the water filling portion of the cycle to determine how much water is needed. Step 1: Select the right amount of High Efficiency (HE) detergent. Follow the manufacturer’s recommended amount for your load. Pre-treat stains if needed. HE detergent is a low sudsing detergent. Contrary to other applications, suds in a washing machine can reduce cleaning performance. Step 2: Loosely load the clothing into the washer basket around of the outside of the basket. Pouring and/or compacting the load can lead to poor cleaning performance and increase wrinkling and tangling. Do not wrap items around the agitator or infusor as that can lead to increased wrinkling. Step 3: Close the lid. Select the settings for your washer cycle. To get the maximum rinse performance, select an option with Fabric softener (adds additional water to rinse). Keep the lid closed during the cycle. View a short video about using precise fill with an agitator: View a short video about using precise fill with an infusor: View a short video about low water washers with automatic load sensing:

Washers Clothes Feel Heavy After Spin Cycle
If you cannot physically wring water from clothing, then the washer is spinning properly. Since most GE washers use a cold water rinse, the clothes may feel heavier. This seems to be more noticeable in the winter when the cold water is colder because of ground temperatures.

Washers Permatuf Tub Care
Most GE Appliance washers have a glossy white non-staining surface. For the rare occasions when dye, calcium, or iron build-up would need to be removed, we have several recommendations for cleaning:Fill the tub to the highest water level with hot waterPour 1 cup of chlorine bleach directly in the tub.Run through a regular cycle.ORUse a citric acid treatment:Fill the tub to the highest water level with hot water. Add 3-4oz. of citric acid crystals (these are available through GE Appliance Parts, at drug stores or some grocery stores.) Hydrous crystals are recommended. Purchase a GE Appliance part online.Run through a regular cycle.After the cycle is complete, run through another regular cycle with detergent.Note: If tar or something similar has gotten on the tub, you can clean with a citric acid cleaner like Goo Gone® or a hand cleaner.

Washer - Adaptive Logic System
Adaptive Logic System - Available on some models. See individual features to determine model specific features.Adaptive Logic saves on making several trips to the laundry room to check progress. LED readout provides accurate cycle times to take the guesswork out of doing laundry.How it works:Assesses household variables such as distance from water heater, amount of water pressure and load size and type.Tracks data over the preceding 10 cycles, then stores them into memory.The computer calculates the stored data, adjusts the clock and displays accurate cycle time.If data begins to change, due to water pressure or electrical supply fluctuations, or if the unit is moved to a new home, the adaptive Logic System will adapt to its new environment within 10 wash cycles.Select any cycle, add options and press Start...sophisticated Profile electronics automatically "look" at those selections and at the specific household variables to calculate the estimated cycle times.

Tide Washing Machine Cleaner
Clean Laundry Starts With a Clean Washer! Tide Washing Machine Cleaner's oxygenated formula helps remove odor causing residues that build up on the surface of your washer over time--even from areas you can't see. Use Tide Washing Machine Cleaner once a month to clean and freshen your front-load or top-load washer.Tide Washing Machine Cleaner is available locally at grocery and retail stores.

Washers Tub Stains
Many of the new GE Appliance washers have a glossy white non-staining surface. For the rare occasions when dye, calcium, or iron build-up would need to be removed, we have several recommendations for cleaning.Fill the tub to the highest water level with hot water.Pour 1 cup of chlorine bleach directly into the tub.Run through a regular cycle.Use the citric acid treatment.Fill the tub to the highest water level with hot water.Pour 4 oz. of citric acid into the tub (available at most drug stores, grocery stores and through GE Appliance Parts online).Run through a regular cycle.Run another regular cycle with detergent to clean out any residual citric acid.Use a household cleaner to remove. Fantastic with lemon or similar product and a plastic scrubber may suffice.

Washers Spot Soak Feature
The Spot Soak (Spot Spray) feature (on models so equipped) allows you to easily and quickly damped a soiled garment so that you may then rub your pre treatment product into the soiled area. A short stream of water will actually pour out for seven seconds.How it Works:Open the washer lid.Press the "Spot Soak" button. You will see a short stream of water.Dampen the soiled garment with the "Spot Soak" option.Remove the garment from the stream of water and apply your pre treatment product, then proceed normally.Spot Soak Feature Will NOT Work If:The washer lid is down.The washer tub is already filling.The water has already reached the desired water level you have selected.

Washers - SensorWash
Washers with SensorWash (older washers) have an Automatic Temperature Control (ATC). Various seasonal and household factors affect washer inlet water temperature. Ex.: colder winter weather, the distance from the hot water heater to the washer, and a nearly depleted hot water heater.The ATC washer compensates for these factors by occasionally turning on and off either the Hot or Cold water valve. These adjustments are limited to short bursts to prevent clothes damage. ATC Cold and Hot fills work regardless of lid position.As a safety factor however, the ATC Warm fill will NOT turn off the Cold water valve if the lid is left open. Since our washers will not agitate with the lid open most users close the lid before or early in the fill. Closing the lid late in the fill may reduce ATC Warm compensation. At the worst,(i.e. lid left open during the entire fill), the ATC Warm would work identical to the NON-ATC Warm.

Washing a Comforter in the Washer
Most comforters will wash properly in our washers as long as the below is followed:Top-load – The comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly.Front-load – The comforter fits behind the washer tub gasket and is not stuffed into the tub tightly. The thickness, density, and overall size of the comforter should be taken in account when deciding whether to wash the comforter in a washer.

Washers - Filling and Draining at the Same Time
If the washer is draining the water while it is filling, check the following: Make sure that the house drain is at least 30 inches high. If so, check to make sure the drain hose is not pushed too far down into the drain. If it is, pull it out 2" inches. That should solve the problem.If house drain is not at least 30" high, an anti-siphon clip was included in the installation package. It attaches to the hose and the back of the washer to lift the drain hose up. For more information, see Washer Drain Height. View a short video on washer filling and draining: If the above does not correct the issue service may be necessary. For service, please schedule an appointment with GE Appliances Factory Service.

Single and Dual Action Washer Agitators
Starting in 1995, top-load washers with an agitator use single or dual action agitators. These agitators are made of polypropylene plastic.Single Action (also known as Heavy-duty): Flexcare agitator. Water is circulated in the tub through the action of the agitatorDual Action: Gentlepower agitator. Provides better circulation and turnover of clothes than the flexcare agitator. The top half operates independent of the bottom half to help drive the clothes down into the water. The top 1/2 of the agitator rides on lubricated nylon bearings. The agitator movement is approximately 360 degrees. The dual action agitator top portion (auger) only rotates in one direction as it “locks” to the agitator in one direction and rotates freely in the other. This auger action moves clothes downward in the center towards the agitator base where mechanical cleaning action takes place. The bottom agitator portion moves in both directions.

Converting Washer into a Portable
There is no logical, economical or feasible way to convert a full-size top or front load washer into a portable unit. Making one into a portable would not be UL approved.

Burning or Rubber Odor in New Washers
A burning smell coming from a new washer could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell.To tell if the odor is from the inlet hoses:Start the washer so it fills with hot water.Stop the washer before it starts to agitate.If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.

Washer Gurgling or Slurping Noise Before Spin Cycle
A gurgling, slurping or "sucking" noise before (and possibly during) the spin cycle is a normal sound as the drain pump finishes draining the water from the machine. The noise will stop as the water is extracted from the clothes during the spin cycle.

Top Load Washer Lid Won't Stay Up
If the top load washer lid will not stay open and continues to fall down, carefully take the lid and push it back towards the backsplash. This does not apply to models with a Soft Close Lid.If this does not correct the problem, service will need to install a new washer lid. For service, please schedule an appointment with GE Appliances Factory Service.

Washer Leaking
View information below regarding your washer leaking: Front Load Washer Leaking in FrontTop Load Washer Leaking Water in Front Washers Leaking in Rear Washer Overflowing Washer Leaking Oil on the Floor

Washers Detergent Usage in Top Load Washers
Large loads require more detergent than small loads. If your clothes are heavily soiled, increase the amount of detergent. If you have hard water, you will need more detergent. If your water is soft, you may need as little as 1/4 cup or the soapsuds may run over.Properly Using Granular or Powder Detergent: After loading clothes, put the detergent in the wash basket next to the agitator. Dissolve the detergent in hot water before pouring it into the wash basket. Note: Pour detergent into your washer according to the instructions on the package and information from the Owner's Manual. Some granular detergents may be difficult to dissolve because of variations in content.Properly Using Liquid Detergent: Pour measured amount directly into the wash basket. For current models, it is recommended to add the detergent to the top of the load after adding clothes. You can also use part of the measured amount to treat stains before washing. Note: Always check the manufacturer's recommended amount and directions. Note: HE detergent is recommended for use in all our washers. If using a non-HE detergent or any other type of detergent (including all-natural products), make sure that it is made of non-flammable ingredients. For more information, see Washer HE Detergent.

Washer - Automatic Bleach Dispenser
Select model GE and Hotpoint washers feature a bleach dispenser. Just add undiluted bleach when you load the washer and walk away. The bleach is diluted properly before being added to the wash load during the fill cycle, so it's safe as well as easy.How it works:When you add the bleach it is directed down a spout between the inner basket (where the clothes are) and the outer tub (holds the water).As the washer fills for the wash cycle, the bleach is diluted to a safe level before the water level reaches the inner basket so straight bleach never touches your clothes. Important Things to Note:Only add enough bleach for the current cycle. There is no limit on the amount of bleach you can add, so be sure to follow the bleach manufacturer's recommendation.The dispenser is specifically designed for liquid chlorine bleach. The use of other liquids in it will not necessarily cause any damage to the machine, though. Powdered bleach and powdered bleach alternative should be poured directly into the wash basket.If your washer model does not come with an automatic bleach dispenser, dilute the bleach with water before adding it to the washer. It is never recommended to pour bleach directly on fabric/clothing, which could result in discoloration of fabric. For spacemaker and unitized units, see specific model Owner's Manuals for operating instructions. Download a copy of the Owner's Manual

Top Load Washer Odor in Tub
Washer odors (like mildew) are usually caused by leaving the washer lid closed when not in use. This does not allow air to circulate and dry out the moisture remaining in the tub area. The air and moisture mixture becomes stagnant and creates an odor. When the washer is not in use, leaving the lid up/open for air circulation will help prevent odor.To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.To clean and get rid of odors inside of the washer:Use Tide Washing Machine Cleaner and follow the directions on the package.You may also try:Fill the washer with hot water; set at regular speed and the longest wash cycle.Add 3/4 cup of a water softening additive which can be found in the laundry detergent aisle (baking soda or vinegar can be substituted).Allow washer to complete entire wash and rinse cycle.If odor lingers, repeat entire process.Odors may come from the drain hose if it is pushed too far into the drain stand pipe. It can siphon drained water back into the washer causing a musty odor. We recommend clipping the hose to the side of the stand pipe so this does not occur.Top Load Washer - Cleaning the Wash BasketFront Load Washer Tub Odor

Top Load Washers - Fabric Softener Dispenser
Using a liquid fabric softener can help protect your clothing. If your washer has a fabric softener dispenser, it will dispense softener at the correct time during the cycle.When adding softener, it is important not to overfill the dispenser. You also should dilute the softener with water if indicated by the softener manufacturer. Adding softener in model with a fabric softener cup on the agitator: Pour the manufacturer's recommended amount of liquid fabric softener into the dispenser cup.Add water to dispenser until it reaches the maximum fill line.Continue with adding your detergent and your wash load.After closing the lid, select your cycle and options.If your model has a Fabric Softener rinse option on the control panel, it must be selected for the fabric softener to dispense properlyModels with the fabric softener dispenser on the Infusor: Measure the manufacturer's recommended amount of concentrated or "ultra" liquid fabric softener into the bottle's cap.Open the sealed dispenser's tab on the Infusor and pour the softener into the dispenser.After the softener has drained into the dispenser, push the dispenser tab down.Continue with adding your detergent and your wash load.After closing the lid, select a Fabric Softener option on the control panel of your washer. It must be selected for the fabric softener to dispense properly.To view a video about adding and using liquid fabric softener:

Washer - Positive Pressure Fill
The water will always reach level selected before the washer can start. This prevents agitation of clothes in insufficient water.The pressure switch, mounted in the backsplash, is connected to a sensing tube from the lower part of the tub. As water in the tub increases to the pre- selected level, the weight of the water compresses the confined air in the sensing tube and pushes against the diaphragm in the water level switch. When the pre-set water level is reached, the diaphragm moves to close the switch contacts that start the washer running.Starting in 2015, top-load washers started using an advanced fill algorithm that is timed based. For more information: Top Load Washer - Fill Function

Washer - Water on Floor or in Basket During Installation
Washers are tested at the factory and may have water remaining in the tub or pump. If there are water droplets in the wash basket or a small amount of water coming from the washer drain while installing the unit, this is normal.

Washing Shoes in the Washer
You can wash shoes in the washer if the shoe material is machine washable. Do not wash shoes made of leather, suede or non-machine washable fabric in the washer.To wash:Remove excess mud or dirt chunks from the shoes.Remove laces and insoles from shoes. (Insoles should be hand washed).Place shoes and laces in a mesh bag or pillow case and close. Place in washer. Wash with old towels to balance the load. Balance the load with a sufficient number of towels approximately equal to weight of the shoes.Wash with cold water to protect the shoes.Liquid detergent is recommend, as powdered detergent can stick in the shoes.You can also add vinegar to the wash to help remove odor.

Washers Noise During Drain
It is normal for your washer to make some unusual noises during operation.Sucking/Slurping/Gurgling:These noises may be heard early in the spin cycle and are caused by the pump extracting water from the clothing. These noises will diminish toward the end of the spin cycle, once all the water has been removed from the clothes.Banging:This noise, during a drain cycle, can be caused by the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. Check your installation instructions for information on proper installation of drain hose.

Washers Pre-Wash and Soak Cycles
The Pre-Wash and Soak cycles provide an extra cycle for heavily soiled clothes. The Pre-Wash cycle is for use when clothes are excessively soiled. The cycle will go through the following sequence: Soak, agitate, and spin.The Soak cycle is for use with most soaking aids to loosen embedded soils and stains. The washer turns off at end of the pre-wash and soak cycles. It must be reset for the desired wash cycle. Detergent must also be added again for the desired wash cycle.On models without a soak cycle, soaking can be accomplished by allowing the washer to fill with water and agitate for a few minutes. Then push the selector knob in to stop the agitation. Pull the selector knob back out after the desired soak time and allow the cycle to continue from that point.

Top-Load Washers - How to Fill with Lid Up
Many current top-load washers with a Lid Lock feature will lock while the washer is filling and spinning. On these models, it is critical that the lid stays down while it is filling if you are using Precise Fill (or Auto Fill) rather than selecting a specific load size. Precise Fill senses the load and fills appropriately, so you don't want to add items while it is filling. The washer will not fill while the lid is up when using Precise Fill On models with a Lid Lock and both Precise Fill AND individual load size selections (ex. small, medium, etc.), the washer will fill with the lid up when you select a specific load size. This is because the washer does not use load sensing to fill for a set load size.

Top Load Washer - Water Sprays Suddenly or Water Leaking into Tub
With Top Load washers, it is not uncommon to have a small amount of water at the bottom of the wash basket after a load is complete. The amount of water is typically a 1/2 cup of water or less, and is considered normal.This will occur when water becomes trapped in the fill nozzle (fill tube) at the top of the wash basket after the water shuts off after filling. Often the nozzle doesn't immediately drain all of the remaining water, so after some time (even a few hours later), the water tension holding in the water breaks and the last amount of water is released or spurted from the fill nozzle. It is similar to the small spurt or burst of water that sometimes comes out of a bathroom shower head after the water is turned off.If there is more than a 1/2 cup of water in the bottom of the tub, service may be required. For service, please schedule an appointment with GE Appliances Factory Service.

Washers - HE Detergents
Liquid or powder HE or High Efficiency detergent deliver superior cleaning performance while saving water and energy. HE detergents are low-sudsing and specially formulated for high efficiency washers to provide excellent whitening, stain removal and clothes care and is recommended for use in all our washers.Tide HE, for example, has been optimized to work best in the low water levels of HE washers. Outstanding whiteness maintenance provided by ingredients that suspend dirt away from clothes in the wash and help prevent dye transfer from one garment to another. This is very important in a low water wash. Detergent pods may be used but must be placed in the basket before adding the clothes. Do not place in the dispenser drawer.Homemade laundry detergent has not been tested therefore we do not recommend using it in high efficiency washers.Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer, as it can lead to oversudsing and detergent residue being left on the clothes.When using liquid detergent, make sure the detergent box and insert are in place. For powdered detergent, remove both the detergent box and insert. Powdered detergent will not dispense with the detergent box and insert in place.If using a non-HE detergent or any other type of detergent (including all-natural products), make sure that it is made of non-flammable ingredients.View a short video on using too much detergent: View our High Efficiency washers

Tips for Preventing Clothes from Wrinkling in the Washer
Washers move around clothes as they agitate and spin. During the spin cycle, clothes are pushed against the wash basket to extract as much water as possible from what is being washed. This can cause some wrinkling in clothing. Below are some reasons for excessive wrinkling and how to minimize it.Reasons for clothes wrinkling:Improper sorting of the load (i.e. loading large, heavy items with lightweight, delicate materials). See Washers Suggestions For Sorting Clothes.Too many items in washer for the load size.Use of incorrect wash cycles. On older washer models, an incorrect water level selected during the wash cycles (not enough water for amount of clothes). See Washers Water Level And Load Size. Washing repeatedly in water that is too hot for fabric.Accumulations of lime scale due to use of carbonate detergents.Failure to use fabric softener.Note: If you follow good laundry procedures and delicate/"permanent press" clothes still come out wrinkled, the finish may no longer be good quality. The permanent press "memory" has been worn away.Steps to prevent wrinkling: Avoid laundering heavy permanent press items, such as work clothes, with lighter permanent press items, such as shirts or blouses.Do not wash permanent press/delicate items with ordinary items such as towels, bed linens, etc.Items must have room to move freely. Delicate loads should always be smaller than regular loads, and no more than medium loads.Select correct cycle based on garment type. See Use & Care Manual for recommendations.On older models with selectable water levels, use Full water fill for medium load, Medium fill for small loads.Proper use of fabric softener will minimize wrinkling.

Washers Knits Cycle
The Knits Cycle helps reduce shrinkage and reduces stress in the fiber.The polyester knit cycle is designed exclusively for polyester knits. The wash portion of the cycle provides a special wash action which consists of agitation, soak, more agitation and a spray rinse/spin. This cycle reduces fiber stress which is effective in reducing shrinkage.

Washer Filter-Flo Pan - Limestone Deposit Removal
Fast method: Soak filter pan in a pre-heated 160 degree F (71 degree C) in solution of half vinegar and half water for 15 minutes. Then brush each side of pan with a stiff bristle brush while flushing with running water.CAUTIONS:Do not soak in porcelain container.Do not exceed 180 degrees F (82 degrees C) or filter pan may warp.Overnight method: For heavily scaled filter-pans, soak the filter pan overnight in a solution of 2 cups vinegar and 1 gallon of warm water. Brush and rinse. To prevent recurring clogging, this procedure should be done weekly.The filter can also be washed in a dishwasher but it must be the only item in the dishwasher to prevent food particles from sticking in the holes. Do not run through the dry cycle. You can use citric or acetic acid if necessary.

Washer - Clothes Not Cleaning Well
To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle.Step 1: Select the right amount and type of detergent. Follow the manufacturer’s recommended amount for your load. Pre-treat stains if needed. If your washer has an infusor or precise-fill setting, you should use HE (High Efficiency) detergent. HE detergent is a low sudsing detergent. Contrary to other applications, suds in a washing machine can reduce cleaning performance.Step 2: Loosely load the clothing into the washer basket around of the outside of the basket. Pouring and/or compacting the load can lead to poor cleaning performance and increase wrinkling and tangling. Do not wrap items around the agitator or infusor as that can lead to increased wrinkling.Step 3: Close the lid. Select the settings for your washer cycle. Several washers can select the correct amount of water. Clothing that floats in the water may not get the optimum turnover to clean properly. Keep the lid closed during the entire wash cycle.

Washers - Colored Stains on Clothes
Blue, green, yellow, pink, white, orange, or gray colored stains are probably caused by improper use of your fabric softener. To Prevent: Undiluted fabric softener should never be poured directly on the fabric. Be sure to dilute before you add to the rinse water.If your washer is equipped with a fabric softener dispenser, dilute the softener before filling the dispenser. Also, lifting the lid during the spin, following the wash, may cause improper dispensing, which can result in stains.To Correct: Dampen the stained area with as hot of water as safe for the fabric.If spotting is in a small area, rub bar soap on the spots and rinse thoroughly.If staining is throughout the garment, or an entire load of clothes, launder twice using liquid detergent and as hot of water as safe for the fabric.

Washer Agitates and Spins at the Same Time
If a washer is agitating and spinning at the same time, the washer will require service. For service, please schedule an appointment with GE Appliances Factory Service.

Washers - Resetting the Electronic Controls
If there is a pause in the washer cycle, the controls will lock up. The pause can occur because of the following: A power failure or if it was put in the test mode at the factory.If the washer was stopped before the cycle was complete.The stop/pause button was pressed to temporarily stop the cycle and was not reset. In this case, the washer will pump out and spin after 24 hours, but will stay in the final spin. To correct the situation, shut off the circuit breaker for 30 seconds or unplug the washer, then turn the timer knob around and back to any position other than final spin. Verify the water is turned on and restore power. This should resolve the issue. If the above recommendation does not correct the situation, service will be required. If you would like to schedule a service appointment, please visit GE Appliances Factory Service.

Washer - Water Shut-Off Location
Locate the incoming hot and cold water hoses behind the washer. One end of each hose is connected to the washer, while the other end is connected to a faucet that looks similar to an outside faucet. Turn the hot and the cold shut-off valves in a clockwise direction until they stop. This turns off the water to the washer.If the washer is leaking and you can't find the shut-off valves or they do not work, then turn off the water to the entire house. Locate the cold water pipe going into the hot water heater. Somewhere on that pipe should be the main shut-off valve. Turn the valve in a clockwise direction until it stops.

Washer Water Level Different Each Time
Some washers have a PreciseFill (or Auto Load Sensing) feature which allows the washer to determine the optimum water required to wash the items in the basket.Washers that have a load setting (Super, Large, Medium, Small, Extra Small) fill with the same amount of water every time. Keep in mind that the washer load, type and amount, are different each time therefore the water level will appear different. Some materials absorb more water than others.

Washer - Screens in Hot & Cold Water Inlets / Connections
Washer inlet hoses have screens that capture debris. Some GE Appliance washers will also have screens or plugs located inside the Hot and Cold water inlet valve connections on the back of the washer.Water Valve ScreensUnless otherwise noted in the Installation Instructions, these screens on the washer should NOT be removed.Water Inlet Hose ScreensScreens in the hoses can be removed and cleaned. These screens help filter out debris that could clog the water valve.See the Installation Instructions for your specific model for any noted exceptions. Download a copy of the Installation Instructions.

Top Load Washers - Tide Pods™ Dispense
In October of 2019, GE Appliances is introducing the first dedicated laundry detergent pack dispenser in Top Load washers. It is uniquely designed to optimize the detergent’s cleaning power. ​A powerful water jet pierces the pod from the start and a shower of water activates the power of the detergent, helping to mix water with detergent.Fear of pods dissolving in contact with clothing is removed thanks to this method ensuring detergent is properly diluted and dispensed evenly throughout the basket. By immediately breaking down the pod, detergent is activated fast… and it can effectively start cleaning sooner.Any laundry detergent pack will work and the cup may be removed as needed to accommodate other laundry detergent pack brands.The dispenser drawer holds up to 3 laundry detergent packsThe innovative, new Tide PODs Dispense is available, and highlighted, on the new GTW720 and GTW725.

Graying Clothes
Causes:Insufficient detergent.Water is not hot enough for type of load.Use of inferior or poor detergent.Overloaded washer. Clothes cannot move freely which may result in unremoved soil, causing gray appearance.Use of too little soap in hard water.To prevent:You may need to increase the amount of detergent used, if the load is larger than normal, if soil is heavier than average (especially oily soil) or if water hardness is above average.Increase temperature at hot water heater if on a lower setting.Change detergent.Use fresh detergent.Pre-treat stains.Use hottest water possible.Use bleach where possible.Install water softener if you have excessively hard water.

Washers Using Tints and Dyes
Using tints and dyes in your GE washer: Follow the package directions.Note: Tinted garments may not be colorfast. Be sure to wash separatelySpecial Instructions:Clean the washer to avoid discoloration of the next load.Run through one cycle with 1/2 cup detergent and 1 cup bleach in hot water.While the plastic in the washer may discolor with tinting or dyes from clothing, staining is not an issue if recommended water temperatures are followed during the procedure (warm, 140 degrees Fahrenheit maximum).Subsequent washings will reduce discoloration, but may not eliminate it.GE does not recommend using fabric dyes in the Front Load washer models. These machines use minimal amounts of water in order to meet specific energy guidelines. As a result, the garments are not completely immersed during the soak and wash sequences of the cycle that would allow for even coverage of the garments. Furthermore, the dye products may not dilute properly. We recommend contacting the dye manufacturers to see if they recommend using their dye products in the newer more energy efficient Front Load washers.

Washer Adaptive Vibration Control (AVC)
Some GE frontload washers are equipped with Adaptiive Vibration Control Technology. Using information about the floor, this system can reduce vibration and improve spin performance in some installations by adapting the spin cycle. The DEFAULT configuration is specially designed to provide optimal performance across the widest range of floor types.Follow the steps listed in the installation instructions to enable more specific adaptive settings. The washer can be returned quickly and easily to the DEFAULT configuration at any time using the same steps.

Front Load Washers Reverse Door Swing
Front-load washers have the hinge on the left side of the door and open to the left only; the door swing is approximately 150-160 degrees. They do not have reversible doors because of the electronics involved with the door lock mechanism. View all Front Load WashersThe exception is any UltraFresh Vent System with Odor Block model. These models do have reversible doors. Find out more about these models.

Washer Activated Soak Cycle
The activated soak cycle allows for more thorough removal of embedded soils and stains. It activates clothes in a soak agent for a short time (approximately seven minutes) then spins the water out. The washer does agitate on GENTLE during this cycle.To give clothes a motionless soak period, the cycle can be interrupted by pushing in the timer knob . After soaking, pull the knob out and allow the soak cycle to complete.The activated soak cycle is designed to advance the timer to the OFF position. Any other cycle that is selected should advance through the soak cycle, not stop there. If the timer is stopping in the soak cycle, make sure the cold water is not turned off to unit and the cold and hot water hoses are not reversed.The soak cycle is the cold water rinse in a normal wash.

Washer Timer Direction
Mechanical Washer: All washer timers turn only in a clockwise direction.Pull to Start models: When you pull the washer knob out to start it, the knob will move freely in either direction. This is to prevent bumping it into another cycle.Start button models: The knob is not pulled out and will move freely in either direction when selecting the cycle.Electronic Washer: The knob is not a timer. It can be moved either way and will not move during a cycle.

Washer Average Water Usage
To calculate the average water used for a wash cycle, calculate: Water Factor x Capacity = Average Water UsageYou can get Water Factor (WF) by model number at the Energy Star website or the DOE Certification website:Energy Star models: http://www.energystar.gov/productfinder/product/certified-clothes-washers/resultsEnergy Star and non-Energy Star models: http://www.regulations.doe.gov/certification-data/CCMS-79223002113.htmlIf your water level seems lower than expected, please view Washer - Not Enough Water; Low Water Levels.

Washers Laundering Problems
Causes of snags, holes, tears, rips, discoloration or excessive wear:Pins on garments or sharp objects left in pockets.Snaps, hooks, sharp buttons, belt buckles, zippers.Improper use of chlorine bleach. Holes may have random square, yellow discoloration and the fabric will be weak at edges of hole.Damage from chemicals such as hair preparations (bleach, dye, home permanent solution) battery acid, some toilet bowl cleaners.Small, unnoticed holes, tears or ripped seams may enlarge during washing. Manufacturing defects unnoticed at purchase may appear after washing.Fraying of collars and cuffs and other wear on Permanent Press items. This is due to the weakening of the fibers by the Permanent Press process. It is not caused by the washer.Roughness or burrs on agitator due to damage incurred by heavy belt buckles, etc.Using the Normal agitation speed for delicate fabrics.Garments weakened by aging or by the sun.To prevent clothing damage:Check the pockets of all garments before putting them in the washer. Also check the washer to see if any objects remained in the wash tub.Fasten zippers, buttons and hooks, then turn the clothing inside out to prevent tearing and ripping of other articles of clothing. Remove sharp buttons and belt buckles. This is very important when washing knits, which snag very easily.Use only the correct, measured amount of bleach. If the washer is so equipped, use the bleach dispenser. Never add undiluted bleach to the washer tub or allow clothes to come in contact with undiluted bleach. Do not wipe up bleach spills with clothes.Immediately rinse towels and other articles thoroughly, which have come in contact with any household chemicals before putting them in washer. This will help avoid contaminating items of clothing with such chemicals.Check garments carefully before loading washer. Mend all rips and tears.Try using a laundry bag (purchased at a local department store) for fine washables, delicates, lingerie and small items (baby clothes and shoe strings).Do not wash heavy items such as towels with Permanent Press items.Examine the agitator for roughness or burrs, then smooth by filing if necessary.Refer to the garment manufacturer`s care instructions for the recommended wash cycle and wash temperature. When in doubt, use cold water and the gentlest agitation your washer offers.Load your washer only with the number of items that will move freely during agitation and select the correct water level for load.There is no way to reverse wear and tear or sun damage once it has affected your clothing.

Top Load Washer Will Not Drain
If your top-load washer is not draining, check the following:Water sloshing sound:If no water is visible in the basket but you hear a "sloshing water" sound, this is likely the washer's balance ring. The balance ring is an enclosed plastic container partially filled with a saltwater (brine) solution that is attached to the inner clothes basket. It allows the basket to spin smoothly during an out-of-balance situation.Pauses:If your washer is not draining, wait a few minutes. For many models, it is normal to have pauses between cycles of up to 3 minutes. If you have a dial, do not manually advance the timer if it is pausing after agitation, as you may miss the pump-out cycle.Lid is up:Make sure the washer lid is down if it is a 1994 or older model. Since the washer spins and drains at the same time, the lid must be down for it to operate.Drain hose or Plumbing:Make sure the drain hose is not kinked or clogged.Make sure the washer is not trying to drain more than 8 ft. higher than the floor.The maximum height most GE full size washers will pump is 8 feet from the floor; 5 feet for a compact or portable washers. Check your Installation Instructions for more details about drain height.The drain hose goes into a standpipe, drain or other household plumbing .Remove the drain hose and pour a quart of water into the standpipe or drain.If water will not drain, a plumber is recommended.RINSE light is flashing or "Po" is scrolling on the display (2015 and newer models):The washer took to long to pump out. There may be a clog.Press Start to resume the cycle, or you can select Drain & Spin and press Start. If the washer drains properly, then the clog has likely cleared.If water remains in the washer, check for a pinched or flattened drain hose. You may even need to disconnect power to the washer and remove the drain hose from the back of the machine and the plumbing, to see if there is a clog inside the drain hose.If you clear a clog, press START to resume your cycle, or you can select Drain & Spin and press Start.If the water drains, then the clog is clear. If problems persist, service will be required.Tub full of water and just hums:Schedule service with GE Appliances Factory Service.If these suggestions do not help the situation, please schedule a service appointment with GE Appliances Factory Service.Front Load Washer Will Not Drain or Drains SlowlyUnitized Washer Will Not Drain

Washer - Universal Floor Tray
Washer floor trays are a durable plastic pan that helps protect your floor from scuffs, spills, leaks, and overflow. Trays also come with a PVC drain connector that can easily attach to a floor drain for added protection.We have two types of floor trays:Standard: Comes in White (PM7X1). Interior measures 27" x 30" x 2"Low Profile: Comes in White (PM7X2) or Metallic Carbon (PM7X3). Interior measures 29" x 33" x 1.65". Ideal for Front Load washers installed with a pedestal; allows a pedestal drawer to fully extend open without having to lift the washing machine. Benefits:Will not rust or corrode.It is ideal for 2nd floor installations.Comes with a PVC drain connector that can easily attach to a floor drain for added protection.

Washers Not Getting Warm Water
Energy Star washers, with mechanical timers, will not produce warm water with the lid up. The lid has to be closed for warm water to fill the tub.If you want to check the temperature of the water, you will have to wait until the washing machine's tub is full, then open the lid and check the temperature of the water in the tub.The temperature ranges for Energy Star and Non-Energy Star washers are below:Temperature SettingCurrent Non-Energy Star TemperatureEnergy Star TemperatureHot125 degrees +/- 15 degrees Fahrenheit110 degrees +/- 15 degrees FahrenheitWarm/Colors90 degrees +/- 10 degrees Fahrenheit70 degrees +/- 10 degrees FahrenheitCold62 degrees +/- 10 degrees Fahrenheit60 degrees +/- 10 degrees Fahrenheit

Washer Overflowing
If the washer overflows when filling, it may be a water valve or pressure switch problem, which will require service. For service, please schedule an appointment with GE Appliances Factory Service.

Washer - Lint in Drain
Concerns over washing lint down the drain:Most lint consists of cotton fibers, which are biodegradable over a short period of time. Ex. Toilet paper is made of cotton fiber.Lint balls are generally very small and pose no restriction hazard to a sewer or septic drain.Plumbers state that large amounts of water pumped from washers all at once is harder on a septic system than the small amount of lint that is in the water.Most competitive laundry manufacturers have washed their lint down the drain for years.

Rating Plate Location on Older Washers
The rating plate contains important information, like your model and serial number, power ratings, and manufacturing location. The location of the rating plate varies depending on the product.To find the rating plate on older Washers:2006 - Current: Locate Model and Serial Number 1995 - 2005: Located either on the top right rear of the backsplash or the right hand side panel of the washer (as you face the front of the washer), near the front, and very close to the floor.For 1995 and newer compact washers: The rating tag is on the underside of the lid.For 1994 and older models: The rating tag is located on the left hand side panel of the washer (as you face the front of the washer), near the front, and very close to the floor.

Top Load Washer - Lid Lock Feature
Starting in 2015, top-load washers feature a lid lock that engages when the washer is either load-sensing before and during fill, or when it is spinning above 50 RPM. You cannot set the washer to lock for the entire cycle.Models with Precise Fill (load sensing) will lock during the load sensing period and during the spin cycle.Models without Precise Fill only lock during the spin cycle.To unlock the lid:Pausing the machine will allow you to open the lid.During the spin cycle, pausing the washer does unlock the lid, but you must wait until the basket has completely coasted down to a stop before the lid unlocks, for safety reasons. Depending upon the speed at which the washer was spinning, when it is paused (and depending on the size of the load being washed), it could take as much as 3 minutes to coast to a stop and then unlock.If the lid will not unlock:Make sure the washer is paused (press Start/Pause). During spin, this can take up to 3 minutes for the basket to stop spinning and allow you to open the lid.Unplug the washer for a minute to reset.If this doesn't help, service may be required. For service, please schedule an appointment with GE Appliances Factory Service.

Front Load Dryers - Vent Sensing
Vent Sensing provides an alert if there is a block in air flow, such as a bird's nest.The words “VENT BLOCKED” will appear on the control panel. It will go off after it starts and senses blockage has been removed.Note: If it sensed a blockage 4 times, it will notify to avoid false tripping.

Dryers Benefit of the Timed Dry Control Feature
The Timed Dry control allows flexibility in determining the amount of time needed to dry different types of clothing. The timer is similar to a clock and runs exactly the amount of time that is set.Timed cycles do have a cool down period at the end of the cycle.For models that do not offer a Temperature selection for Timed Dry, the unit will automatically dry on High Heat.

Front Load Dryers - Reduce Static Option
The Reduce Static option sprays a gentle mist of steam near the end of the cycle to remove static cling. Fabrics (cotton, wool, polyester) become charged as they rub against each other. This Reduce Static feature injects a mist of water for 15 seconds at the end of the drying cycle to change the dynamic of the electro-static charges without interfering with the 3% moisture dry target. This option is not available with BULKY, SANITIZE or STEAM cycles.This feature can be used with fabric softener sheets.

Appliance Delivery Information
Major Appliances:To check on delivery status, and delivery charges, you must contact the dealer you used to place your order. If you have received a damaged appliance:For new, in warranty appliances, contact the dealer that completed your order. Otherwise, you may schedule service. For service, please schedule an appointment with GE Appliances Factory Service. Parts:For delivery information (including checking the status of your parts order or parts delivery fees), call 1-877-959-8688 or visit the online Parts and Accessories store.

Owner's Manuals Not Included with Product
Many GE Appliances products include a Quick Start Guide only and not a full Owner's Manual; however, an Owner's Manual and/or Installation Instructions can be downloaded from our website: Owner's Manual & Installation Instructions. Note: Sometimes the installation instructions are included in the owner's manual and may not be a separate listing.

Scratches on Appliances
There four types of finishes on our appliances: Stainless Steel: Uncoated stainless steel. Found on Stainless and Black Stainless models. Painted Finish: Highly engineered, low-gloss matte metallic paint finish. Found on Slate and Black Slate models.Baked-On Porcelain:High quality porcelain enamel that is powder coated and baked on. Found on Black, White, Bisque, Almond models.CleanSteel™ (discontinued in 2015): Laminate vinyl designed to look like stainless. Found on CleanSteel models. Scratches on Non-Stainless Finishes To keep your appliance looking new and provide protection for the exterior paint finish, we recommend that you apply a coat of appliance polish wax when the appliance is new, and then at least twice a year.You may use appliance wax for light scratches that occur, but larger scratches will need to be repaired with appliance touch up paint. Touch up paint is available through our parts department. Purchase a part online.Scratches on CleanSteel exteriors cannot be repaired; the parts would need to be replaced. Scratches on Stainless Finishes Cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge.If the stainless is scratched, using one of these cleaning methods can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches. For other care information: How to Clean Stainless Steel.

Appliance Warranty Coverage and Use in Recreational Vehicles and Marine Use
Appliances can be used in campers, recreational vehicles (RVs), semi trucks, boats or other non-permanent locations (motor homes) and have a valid warranty as long as they are installed properly according to the installation instructions. The only exception is microwaves located in boats (i.e. house boats, yachts, etc.). They are not approved or tested for marine use. See also: Refrigerators - 12V DC for Recreational Vehicles.

U+ Connect Benefits for Smart Appliances
U+ Connect is available through the Amazon Alexa and the Google Assistant,* and works with smart appliances. Check out the following benefits articles for more details on what you can do with U+ Connect.For more information about Smart appliances visit: Smart Appliancest. Amazon AlexaAmazon Alexa Benefits for Smart AppliancesAmazon Alexa U+ Connect Set-Up for Smart Appliances The Google AssistantThe Google Assistant Benefits for Smart AppliancesThe Google Assistant U+ Connect Set-Up for Smart Appliances*Google is a trademark of Google LLC.

Model and Serial Number Location
Each appliance has a rating plate that provides the model and serial number, as well as specific electrical data pertaining to the appliance. For location by appliance, visit: Find Your Model & Serial Numbers. The Owner's Manual may also have directions for locating your model and serial number tag. Download a copy of the Owner's Manual.

Does My Appliance Have WiFi Capability?
GE Appliances has a full suite of smart appliances you can monitor or control using the SmartHQ App on your smartphone or hands-free using with Amazon Alexa or the Google Assistant*. For more information on our smart appliances, visit: http://www.geappliances.com/ge/connected-appliances. To confirm your appliance has WiFi capability:Locate your model number on the GE Appliances web site.Where is my model number located? To search for your model, each page on our GE Appliances web site has a search box in the upper right corner where you can type your model number.Select the model number closest to yours from the result list.Your model may have an extra number or letter in the model number. Just select the model that most closely matches your model.On the model product page, find the "Specs & Details" tab. Search for the "WiFi Connect" feature in the list or "Smart" in the description.If WiFi Connect or Smart is not listed, your model is not connectable.If Smart, Built-In WiFi, or Optional WiFi is listed as a feature, you just have to download the SmartHQ App and connect your appliance. Appliances with Optional WiFi Connect will also require a Connect Module: PBX23W00Y0. For more information, visit: Built-In WiFi vs Optional WiFi. Learn more about using your smart appliances at: geappliances.com/ConnectHelp. *Google is a trademark of Google LLC.

Amazon Alexa - Potential of Turning on the Features During Commercials or You Tube Videos
There have been reports that Alexa will sometimes respond to commercials or YouTube ads. Amazon is aware of this issue and is working on ways to not activate Alexa from commercials. While GE Appliances is not currently running TV ads at this moment, we do have some Internet videos that could possibly trigger Alexa/Geneva to respond. However to play the clip, you would have to go to YouTube or click on a link to initiate and you would be in the room with the Echo device so if it responded you would know. If Alexa/Geneva does turn on the oven, she will tell you immediately through her response so you would immediately know. Only the oven can be controlled, we do not allow the cooktop to be controlled currently. Our ovens have independent safety features that are outside of Alexa/Geneva altogether. Before Alexa/Geneva can control your oven you have to do a very specific action. You must close the oven door and then, with the door closed, you must activate the "remote enable" feature on your appliance. On some models it is a button press and other models you have to turn a knob. In this case, you made a very specific choice to turn the oven to a state where it can be controlled remotely. Any action to open the door will disable the remote enable feature and eliminate the possibility of turning the oven on again without going through all the steps to turn on remote enable again.

Voltage Regulator Use
We rate our product voltage and current needs according to applicable industry standards, assuming dedicated branch circuits with circuit breakers or fuses. We have not tested our products on alternative power supplies (or regulators). Accordingly, we cannot guarantee the performance or compatibility of our products when installed with a voltage regulator.

U.S. Appliance Hertz
Appliances made for use in the United States are rated at 60 hertz. Many other countries use 50 hertz. We do not test or rate these appliances at 50 hertz. If the appliance is taken out of the U.S. and used on 50 hertz, we cannot determine whether it will work as intended.

WiFi Connect - WiFi Module and Appliance Software Updates
One of the benefits of having WiFi Connect appliances is the ability to receive WiFi and Software updates for your connected appliances. WiFi Module UpdatesKeeping your WiFi Connect appliance WiFi module up to date allows your GE Appliance to run as efficiently as possible. You will get update notifications for your appliance's WiFi module using the app.Software UpdatesKeeping your appliance software up to date is easy with our appliances app. Just open the app and apply the update when notified.

GE Appliances Connected Home PGP Key
Version Update: 31 January 2020The GE Appliances Connected Home PGP Key is valid for two years. Key ID 4F23 ESCF C136 DA99Key Type RSAExpires1/31/2022Key Size2048 bitsFingerprint 4C7F D857 FF13 E6FF A6C8 DF2D 4F23 E5CF C136 DA99User ID GE Appliances WiFi Connect -----BEGIN PGP PUBLIC KEY BLOCK-----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PDhZ-----END PGP PUBLIC KEY BLOCK-----

Made in America
Our America at Work program focuses on our 1BB investment in US manufacturing in the appliance business. For information on GE Appliances' steps to reinvest in America see: Made in America.

Amazon Alexa Geneva Set-Up for WiFi Connect Appliances
Geneva, GE Appliance’s voice assistant, works with Amazon Alexa to take GE, Cafe, and Monogram's suite of WiFi Connect Appliances to the next level with hands-free voice controls. To use Geneva, you must have one or more WiFi Connect products connected to your home WiFi network. For more information, visit: GE Appliances WiFi Connect. To confirm your appliance has WiFi Connect Capability, visit: Does My Appliance Have WiFi Connect Capability? For more information on Amazon Alexa devices, visit: Echo & Alexa DevicesWith Alexa and Geneva working together, you can use simple voice commands like: "Alexa, ask Geneva to preheat the oven to 350" or "Alexa, ask Geneva if my laundry is clean." If you have a GE refrigerator with a built-in Keurig® K-Cup® Brewing System, you can say: "Alexa, ask Geneva to heat water for coffee." For a full list of features and voice prompts, go to Geneva HelpYou must have Alexa set up before using Geneva.To get started:Open the Alexa App.Click the ENABLE button.Ensure your WiFi Connect appliance is connected to WiFi and to your GE Appliances Account. For more information, go to geappliances.com/ConnectHelpEnter your GE Appliances Account username and password to link your account to Alexa. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

GE Adora Series Appliances
The GE Adora Series of appliances offers up-to-date technology and great quality while providing you with exceptional value. This complete suite of appliances offers the best features from GE Profile™ Series, at values you can only get in the GE line. This exclusive series of appliances offers a complete suite that meets all of your kitchen needs. From food preservation to cooking flexibility to cleaning performance, this series of appliances delivers. Look for the ‘Adora Advantage’ logo next to the exclusive features on these models that are only available at The Home Depot. Innovative featuresExceptional valueAvailable only at The Home Depot View GE Adora Series appliances.

Appliance Protective Tape and Label Removal
The most effective way to remove adhesive left from film, packing tape, stickers, tags, or labels on new appliances, and to ensure no damage is done to the finish of the product, is to apply one of the following: Household liquid dishwashing detergentMineral oilCooking oilGoo Gone® Apply any of these methods with a soft, clean cloth and allow it to soak. Wipe it clean with a dry soft cloth. Do not use a plastic pad or equivalent. Wipe the appliance dry and then apply polish to thoroughly clean and protect the surface.Precautions: Do not allow the mineral oil, cooking oil, or Goo Gone to come in contact with any plastic parts, especially the inner liner of a refrigerator. These items will destroy the plastic parts.Do not use Goo Gone on stainless steel appliances unless you have tested it in an inconspicuous area first. In some cases, Goo Gone can discolor or darken stainless steel. See also Removing Adhesive Residue on Refrigerator Doors.

Parts - Accessing Parts List or Diagram
On the Parts & Accessories home page, click on Search Appliance Repair Parts and then enter your model number in the search field. Parts lists and diagrams are displayed after an appliance area or section is chosen.

Smart Appliances Support
Our Connected Home Support Team is able to assist you with any questions, concerns, or troubleshooting regarding the WiFi features of your smart appliances, including the Kitchen Hub. They can help with set-up and connecting to your WiFi, as well as troubleshoot any connectivity issues you may experience. The Connected Home Support Team can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or you can email them at connected@help.geappliances.com. If you have questions or concerns about the operation of your appliances that is not related to the smart features, you can reach appliance support at: Contact Us.

Appliance Installation
We recommend that all GE Appliances brands, especially Monogram and Cafe Appliances, be professionally installed. Most dealers provide professional installation services, as do many handyman services, plumbing, and electrical companies. GE Appliances Factory Service technicians are available for diagnosis and repair; they cannot provide installation services.

Electromagnetic Fields
Do home appliances generate electromagnetic fields (EMF)?Yes. An EMF exists wherever electricity is used. This is a fundamental law of physics. Where there is current flow, there is an electric and a magnetic field.Can EMF be measured?Yes. Suitable instruments exist for the accurate measurement of both the electric and the magnetic components of the EMF. Accurate, complete measurement requires very sensitive and expensive laboratory equipment.Do these fields vary in intensity by type of appliance?Yes. Field intensity depends on many factors: current flow, product configuration and construction (including materials used), type of motor, type of motor shielding, number of turns of wire in a coil, length of the coil and material in its core, wiring configuration, and the owners use patterns.Does the intensity of the field dissipate with distance?Yes. It will vary with the type of the product but generally the field intensity decreases rapidly as distance from the source increases.Is it possible to either eliminate or minimize the field generated by an appliance?It is probably not technologically possible to eliminate the EMF generated by any product that uses electricity to operate. It is possible however, to minimize a field with either shielding or different wiring configurations.What is the appliance industry's position on potential health effects from exposure to EMFs?To our knowledge, no health effects have been verified. The scientific community's current consensus is that no definitive evidence of a cause and effect relationship exists, but enough questions have been raised to justify more research.

If You Smell Gas in Your Home
IF YOU SMELL GAS: Open windows or doors.Don't touch electrical switches or any phone in your home.Extinguish any open flame. Do not try to light a match or turn on any appliance.Clear the room, building, or area of all occupants.Immediately call your gas supplier or servicer from a neighbor's phone. If you cannot reach your gas supplier, call the fire department.

Appliance Warranty
An appliance warranty begins with the date of purchase. The sales invoice, letter from the builder, or other proof of occupancy validates the purchase date. When proof of purchase or ownership is not available, the manufacturing date of the appliance will be used to determine the age of the appliance and warranty period of an appliance. Determine the age or manufacture date of your appliance. Details of the warranty are listed in the owner's manual included with the appliance. Download a copy of the Owner's Manual.

Running an Appliance on a Generator
In general, appliances can be used on an auxiliary power generator (gas, solar, inverter, etc.) as long as it can provide the proper voltage (120V or 240V), frequency (hertz), and can supply enough power to the appliance. Generators are usually rated in watts, so “sizing” a generator means that you'll need one with enough watts to power what you plug into it. We do not make recommendations on the brand, type, or size of generator you will need; however, we can provide the rated power consumption of our appliances so that you can determine if the generator size is adequate. You will find this information in the specifications for your model or on the appliance rating plate. Appliance Power Consumption The rated power for an appliance is on the rating plating that also has your appliance’s model and serial number. The rating plate often lists the power in amps instead of watts. Find the watts by using the AMPS x VOLTS = WATTS equation.If you cannot determine the rated and/or surge amps from the online product specifications or rating plate, then make sure you have enough power to cover the minimum breaker size. For example, refrigerators need to be on a 15 amp breaker. Refrigerators, Freezers, and Air Conditioners: Place a high demand on the power source when the compressor cycles on. This is commonly known as the “surge power.” When sizing a generator, make sure it can cover the surge power (approximately 2X the running power, and lasts only a second or two); UNLESS... You have a frost-free (automatic defrost) refrigerator. No-frost/frost-free refrigerators have a defrost cycle. The rated power usually takes in account the defrost heater (runs about twice a day), which is typically higher than the surge power. In these cases, you usually don't need to figure out the surge watts (2x running watts); just use the rated watts. In general, if your full size refrigerator's rated amps are 2 or 3 amps (for example), this is probably just the running amps; you should make sure you have enough power to cover at least 2X this amount for the surge amps. If you refrigerator is rated at 6 or 7 amps (for example), then you shouldn't need to account for surge amps. Use this information as a general guideline. Buying A Generator Your local home improvement store or retailer selling generators should have good online resources for choosing a generator. They also provide safety and usage tips. Generator manufacturers can also assist you with proper sizing, and are a good resource.

GE Appliances Connected Home Security Researchers Credit Page
Version Update: 19 January 2018GE Appliances is vigilant about securing your connected appliance.At GE Appliances, we are committed to answering your questions or any concerns you may have. If you have a security concern or believe you have found a security vulnerability with a GE Appliances product, please contact the GE Appliances Product Security Incident Response Team (GEA-PSIRT) at GEAppliancesProductSecurity@geappliances.com. GEA-PSIRT supports PGP encryption using the GE Appliances Connected Home PGP Key to encrypt your email.In your email, please include the following information: GE Appliances Product Name(s), Model(s), and Serial Number(s)Description of the concern or vulnerabilityInformation to help GEA-PSIRT replicate the issue such as configuration details, a proof-of-concept, or exploit codeWhether or not you would like to be contacted in case more information is needed, andWhether or not you would like to be acknowledged in helping GE Appliances to improve our products. Should you choose to remain anonymous, GEA-PSIRT will not publicly disclose your identity. At GE Appliances, maintaining your privacy is important and we will not publicly disclose your identity unless you inform us otherwise. GEA-PSIRT will respond if further information is needed to investigate a security issue. Please note, GE Appliances does not disclose, discuss, or confirm any security issue until a full investigation is complete and any necessary press releases, security patches, and releases are available. CREDITS AND RECOGNITIONGE Appliances acknowledges security researchers who have selected not to opt-out and who have reported security issues on GE Appliances products through contacting GEA-PSIRT on this Credit Page.

Data Port / RJ45 Jack on Appliance
Current appliances have a data port (like an RJ jack or ethernet port) that allows the appliance to be tested or serviced more easily. This port is used by GE Appliances factory technicians to plug in their diagnostic equipment when needed. If the model has optional WiFi Connect capabilities, it is also where you plug in the optional Wifi ConnectPlus module. For more information about WiFi Connect appliances. Models with and without WiFi Connect are serviced using the onboard data port, which a technician uses for diagnostics. This gives our service technicians the ability to quickly diagnose any issues with your appliance and helps us improve our products by providing us with information on your appliance. If you do not want your appliance data to be sent to us, please advise your technician not to submit the data at the time of service. You may see flashing or blinking lights (often red or white) coming from the data port area. This is normal and is part of the diagnostic system.

Energy Star Appliance Ratings
ENERGY STAR is a U.S. Environmental Protection Agency (EPA) voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. For Products: In order to earn the label, ENERGY STAR products must be third-party certified based on testing in EPA-recognized laboratories. In addition to up-front testing, a percentage of all ENERGY STAR products are subject to "off-the-shelf" verification testing each year. The goal of this testing is to ensure that changes or variations in the manufacturing process do not undermine a product's qualification with ENERGY STAR requirements. For more information about Energy Star Earning the ENERGY STAR means a product meets strict energy efficiency guidelines set by the US Environmental Protection Agency and the US Department of Energy. There are several reasons why changes are made to any appliance and the government requirements are constantly changing. Some appliances no longer meet new requirements even though they had met them once before. GE models that carry the ENERGY STAR Rating Starting in 2015, "ENERGY STAR Most Efficient" is a new distinction that recognizes products that deliver cutting edge energy efficiency along with the latest in technological innovation. For more information about the Most Efficient distinction

Recall Information
For information on GE Appliances Recalls, please visit our recall site: www.geappliancerecall.com.

How to Determine the Age or Manufacture Date of a GE Appliance
To determine the age of your appliance, use your serial number (not model number) to find date of manufacture. Our serial numbers begin with two letters followed by six numbers. The 2 letters at the beginning of the serial number tell you the month and year it was made. Where is my model and serial number located? The first letter identifies the monthThe second letter identifies the year The corresponding letters for months and years are in the chart below. For example, if the serial number begins with the letters "GA," the appliance age is April of 2001. The letter that corresponds with the year (2nd digit) rotates approximately every 10 years, so some serial numbers may correspond with different years. For example, a serial number of AD could be January 2002 or January 2014.If you are still unsure of the year of manufacture, Contact Us with your model and serial number for further assistance. LetterMonth (first letter)Years (second letter)AJanuary2013, 2001, 1989, 1977, 1944B--1945C--1946DFebruary2014, 2002, 1990, 1978, 1947E--1969, 1948FMarch2015, 2003, 1991, 1979, 1949GApril2016, 2004, 1992, 1980, 1950HMay2017, 2005, 1993, 1981, 1951J--1952K--1953LJune2018, 2006, 1994, 1982, 1970, 1954MJuly2019, 2007, 1995, 1983, 1971, 1955N--1972, 1956P--1973, 1957RAugust2020, 2008, 1996, 1984, 1972, 1958SSeptember2009, 1997, 1985, 1973, 1959TOctober2010, 1998, 1986, 1974, 1960VNovember2011, 1999, 1987, 1975ZDecember2012, 2000, 1988, 1976AY--1965BZ--1966CA--1967DB--1968VU--1961WV--1962XW--1963YX--1964 For information on old RCA appliances, see RCA Appliance Age or Manufacture Date.

Appliance on an Inverter
We do not test appliances on inverters. Check with the inverter manufacturer on whether that device will run an appliance.

The Google Assistant U+ Connect Set-Up for Smart Appliances
U+ Connect works with the Google Assistant* to take GE Appliances suite of smart appliances to the next level with hands-free voice controls.To use U+ Connect, you must have one or more smart appliances connected to your home WiFi network. For more information, visit: Smart Appliances. To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability?For more information on Google Assistant, visit: Get Started with the Google Assistant.With U+ Connect, you can use simple voice commands like: "Ok Google, preheat the oven to 350" or "OK Google, set the air conditioner to 70 degrees. For a full list of features and voice prompts, go to The Google Assistant Benefits for Smart Appliances. You must have Google Home set up before using U+ Connect.To get started, visit: Set up smart home devices using Google Home. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. *Google is a trademark of Google LLC.

Products Tested by Underwriters Laboratories
GE Consumer Products conducts product testing on all appliances we manufacture. In addition to our own product testing, we ask Underwriters Laboratories (UL), to safety test all of our products for the UL seal of approval.Underwriters' Laboratories is an independent testing agency whose engineers test sample products for safety that are voluntarily submitted by manufacturers.To learn more about Underwriters Laboratories visit their web site at www.ul.com or write:Underwriter Laboratories333 Pfingsten RoadNorthbrook, IL. 60062Note: This is to obtain the free literature regarding UL's safety testing.CSA International (Canadian Standards Association) certifies most of our gas products. All the electrical components and parts are recognized by UL or CSA International. **CSA International (Canadian Standards Association) purchased AGA (American Gas Association) several years ago.

Product Security for Smart Appliances
Version Update: 1 January 2019GE Appliances is vigilant about securing your connected appliance.At GE Appliances, we are very aware of the need to protect your appliance. We take steps to protect your appliance by Security-by-Design, a process and methodology that builds in security during all aspects of the development and the manufacturing of your GE appliance. Your appliance is protected using industry standard security methodologies as used in online banking and other electronic commerce.Questions about SecurityWe are committed to answering your questions or any concerns you may have. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service.For security pointers on configuring your home router, good security Internet hygiene, and keeping your devices up-to-date, please read our GE Appliances Connected Home Security Guidance section below.If this does not address your needs, please call the Connected Home Support Line at 1-800-220-6899, Monday - Friday: 9 a.m. - 11 p.m. ET, Saturday - Sunday: 9 a.m. - 3 p.m. ET or email connected@help.geappliances.com.Or, if you have a specific security concern or believe you have found a security vulnerability with a GE Appliances product, please contact the GE Appliances Product Security Incident Response Team (GEA-PSIRT) at GEAppliancesProductSecurity@geappliances.com.GEA-PSIRT supports PGP encryption using the GE Appliances Connected Home PGP Key to encrypt your email. In your email, please include the following information:GE Appliances Product Name(s), Model(s), and Serial Number(s)Description of the concern or vulnerabilityInformation to help GEA-PSIRT replicate the issue, such as configuration details, a proof-of-concept, or exploit codeWhether or not you would like to be contacted in case more information is needed, andWhether or not you would like to be acknowledged in helping us to improve our products. Should you choose to remain anonymous, GEA-PSIRT will not publicly disclose your identity. At GE Appliances, maintaining your privacy is important and we will not publicly disclose your identity unless you inform us otherwise. GEA-PSIRT will respond if further information is needed to investigate a security issue. Please note, GE Appliances does not disclose, discuss, or confirm any security issue until a full investigation is complete and any necessary press releases, security patches, and releases are available.GE Appliances acknowledges security researchers who have selected not to opt-out and who have reported security issues on GE Appliances products through contacting GEA-PSIRT on the GE Appliances Connected Home Security Researchers Credit Page. GE Appliances Smart Home Security GuidanceGE Appliances Smart appliances are designed to deliver a connected home experience while protecting your data. The installation/configuration of these products involves other computer products in your home, such as a smart phone, tablet, and WiFi network. This guide lists tips and best practices regarding security aspects of these devices. 1. Choose a unique SSID (network name)If your SSID is not unique, GE WiFi appliances may have trouble identifying your network or automatically connecting to your network. 2. Change the default administrator password on your home wireless networkNot changing the default administrator password on your home router increases your security risk. 3. Use WPA2 encryption on your home wireless networkThe four most common home wireless network configurations are: Open, WEP, WPA, and WPA2. Choose WPA2 for the highest level of protection. Open (or unsecured mode) does not provide authentication or encryption. If you use this security mode, anyone in close proximity to your WiFi network will be able to join your network, use your Internet connection, and access any shared resources. In addition, they will be able to read much of the data you send over the network. For these reasons, this WiFi mode is highly discouraged. WEP (Wired Equivalency Protocol) provided protection through encryption when it was first introduced in 1999. Unfortunately, tools are now commonly available that allow an attacker to break into a WEP network in a matter of minutes. For this reason, WEP should also be avoided. As one of the most robust forms of security offered by WiFi products today, WPA2 (Wireless Protected Access) is strongly recommended. When using WPA2, both TKIP (Temporal Key Integrity Protocol) and AES (Advanced Encryption Standard) options are typically available. While TKIP is still widely considered secure, the AES option is preferred.Please refer to your router manufacturer's documentation or contact your local computer/network service provider for help ensuring that your WiFi network is adequately secured. 4. Choose a strong passwordIt is suggested that strong passwords be used, conforming at a minimum to the following rules: At least eight characters longDoes not contain your name, email address, or other personal identificationDoes not contain a complete wordContains characters from all of the following four categories:Uppercase LettersLowercase LettersNumbersSymbols found on the keyboard 5. Be careful on using password keepersAlthough convenient, it is recommended to not use them at all. Use passphrases for passwords as they tend to be easier to remember. 6. Be careful what you clickReview the URL before you click and go to known and trusted Internet sites. If the URL looks funny, do not click it. A lot of untrusted URLs are variants of trusted ones, with words that at first glance seem that they are spelled correctly but actually are not. Be sure and review the URL address completely. 7. Be careful on opening email attachments or attachments contained on the Internet siteVerify the source sent you the attachment before you open it. If you cannot verify the source, don't open the attachment. 8. Security PatchingKeep your smart phone(s) and tablet(s) up-to-date with security patches provided by the manufacturer. Please refer to your device's operating system and software application manufacturers for appropriate guidance. 9. Smart Phone and Tablet password protectionEnsure that your smart phone and tablet always has a screen lock password and is set to automatically enter a locked state after a short period of inactivity. 10. Loss of your Smart Phone and TabletCall the Connected Home Support Line as soon as possible if your lost or stolen smart phone has a Appliances app installed. GE Appliances can disable outside-of-the-home control of your appliances. If you cannot reach the Connected Home Support Line immediately, please contact your smart phone provider to notify them of your lost device.Connected Home Support Line1-800-220-6899Monday - Friday: 9 a.m. - 11 p.m. ETSaturday - Sunday: 9 a.m. - 3 p.m. ETEmail: connected@help.geappliances.com

Monogram Appliances - Nomenclature
Appliance nomenclature does not just tell you what type of appliance it is (ex. Dishwasher); it also tells you more about the appliance, like capacity, color, fuel type, style, brand, model year, etc. For the breakdown of current models, visit: Monogram Appliances Nomenclature

Resetting Your Circuit Breaker
Sometimes a breaker in your home's breaker box will trip. If this happens there will appear to be no power to the appliance. To correct: Reset the breaker by turning it off, then back on again. If you have a 220/240V double breaker, it can partially trip and still appear to be on. Turn the breaker off and on to reset. If the breaker keeps tripping when the appliance is on, then we recommend having service.

Disposing of an Appliance
If you are disposing of an appliance: For questions on disposing of an appliance, please contact your local waste management company, recycle center, or landfill.Most appliances with refrigerant will need to be drained before being put in the trash or recycled.Note: Asbestos has not been used in GE Appliance products since 1979.There are companies that offer junk disposal services can properly recycle and/or dispose of appliances. Check with the company to verify.Some retailers or utility companies collect and recycle appliances, especially if you are purchasing a new appliance.You may want to consider donating the appliance to a charitable organization.Refrigeration / Air Conditioning Special Considerations If the appliance uses refrigerant (refrigerator, freezer, air conditioner, dehumidifier, etc.), special disposal procedures will be necessary. The refrigerant needs to be drained before being put in the trash or recycled. Visit the EPA.gov (U.S. Environmental Protection Agency) site for recommendations: Safe Disposal of Refrigerated Household Appliances. It is the responsibility of the owner to make sure the product is drained properly if your waste management or recycling company (or haul-away service) does not offer disposal services. In this case, you would need a technician. For service, please schedule an appointment with GE Appliances Factory Service. DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer: Take off the doors and leave the shelves in place so that children may not easily climb inside.

Appliances - Water Damage Information
If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting them. Deciding whether to repair or replace gas and electrical appliances damaged by floodwaters can be a difficult decision, since safety is a consideration. Deciding to repair or replace damaged equipment depends on factors like the water level and the amount of time exposed to water. For more information about repairing versus replacing water damaged appliances, visit the following resources: After a Weather Emergency: Repair or Replace Appliances?Flood-Damaged Appliances If you determine you need service, please schedule an appointment with GE Appliances Factory Service.

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