Top load WASHER
Troubleshooting List
When a top-load washer won't start or won't spin, it could mean a broken lid switch/lock assembly.
Repair guides for top-load washers
If the water inlet valve on your vertical modular top-load washer isn't controlling the flow of water into your washing machine, follow these step-by-step instructions to replace the valve.
Time required
30 minutes or less
Replace the water temperature switch on your direct-drive top-load washer if the water temperature is wrong.
Time required
30 minutes or less
Replace the water level pressure switch on your direct-drive top-load washer if the washer overfills or doesn’t fill.
Time required
30 minutes or less
If the spin basket on your top-load washer is damaged, you can replace it with a new one. Just follow these step-by-step instructions.
Time required
45 minutes or less
Replace the timer if it doesn't advance or work properly.
Time required
30 minutes or less
If there's water in your washer at the end of the spin cycle, the drain pump could be faulty.
If the drain and drain hose are clear, you can follow these instructions to replace the drain pump.
Time required
45 minutes or less
The electronic control board is a major component that orchestrates the washer's functions. These instructions explain how to replace the electronic control board in a top-load washer.
Time required
30 minutes or less
If the lid switch or lid lock fails, many top load washers won't run. You can install a new switch/lock assembly—this repair guide shows you how.
Time required
45 minutes or less
If the washer spins when the basket is empty but not when the basket is full, the problem could be the clutch assembly. These steps explain how to replace it.
Time required
60 minutes or less
Replace the water inlet valve on your direct-drive top-load washer if the washer fills when unplugged or won't fill at all.
Time required
30 minutes or less
The shifter motor switches the washer drive motor between the agitate and spin modes.
If your washer basket won't budge, the shifter could be the problem. Follow these steps to replace it in less than 45 minutes.
Time required
45 minutes or less
Replace the lid switch if it doesn't detect the position of the lid.
Time required
30 minutes or less
If the washer drains but won’t agitate or spin, the motor coupler might have broken to protect the drive motor from damage. Follow these steps to replace a broken motor coupler.
Time required
60 minutes or less
The drive block rotates the spin basket. If the basket wobbles or rattles in the spin mode because the drive block is worn out, replace the drive block following these directions.
Time required
60 minutes or less
If the washer won't spin or agitate with the motor running, replace the gear case, following the steps in this repair guide.
Time required
60 minutes or less
If the top of the agitator moves both ways instead of just one, replace the agitator dogs, using the steps in this repair guide.
Time required
15 minutes or less
The drive motor creates the rotation that turns the spin basket and agitator.
If those components won't budge, replace the drive motor using these step-by-step instructions.
Time required
45 minutes or less
If the washer spins when the basket is empty but doesn’t spin when the basket is full, a worn-out clutch band could be the problem.
These instructions show how to replace the clutch band.
Time required
60 minutes or less
If the washer screeches or squeals in the spin mode and the basket won't spin smoothly, replace the basket drive, following the steps in this repair guide.
Time required
60 minutes or less
Articles and videos for top-load washers
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Learn how to troubleshoot and fix your top-load washer if it won’t drain water or spin.