DISHWASHER

Dishwasher - Normal / Abnormal Noises
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them. Normal Clicking or Grinding Sound in the Control: Timer model dishwashers and some models with electronic controls will make clicking sounds as the dishwasher progresses through its cycle. Some models of dishwashers with electronic controls have a motor driven electrical switching device in the control panel. This type of sound will be heard when the dishwasher is changing cycles, for example, when the dishwasher moves from circulation mode to pump-out mode. The sound is normal. Humming: The dishwasher motor may make on and off humming sounds during operation that are normal. This sound occurs because: The fan that cools the main pump motor is rotating. The soft food disposer may be grinding up food waste. The drain pump may be operating. Pausing During Drain: Drain pump starts and stops several times during each drain. This helps pump out food debris more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. Snapping Sound While Running: Throughout the Cycle: A dishwasher fills and drains several times during the washing and rinsing cycles. Each time it begins to drain, a solenoid energizes, causing a definitive snapping sound. This will happen several times during each cycle depending on the model and options selected. This is normal, though some models do not have drain solenoids, so this sound will not be heard on all models. Loud Snap Mid-Cycle: It is normal to hear a snapping sound when the detergent cup opens. Snapping When Opening the Door: It is normal to hear a snapping sound when the detergent cup opens as it hits the door or upper rack. On flip cover detergent cups: The cover only opens to a 90-degree angle when in the wash cycle. When the door is opened at the end of the cycle, you may hear a snap as the cup opens fully. The sound is normal. On some models: You may hear a snap from the door latch as you open and close the dishwasher. This is normal. Swishing or Sloshing: The dishwasher will make a swishing noise as the water is sprayed around inside the tub during the rinse cycles and the main wash. Whining Noise: The dishwasher wash pump motor can make a whining sound when operating. This is normal. View a short video about normal dishwasher noises: Abnormal Beeping: Occurs when the dishwasher is opened mid-cycle (including the dry cycle). Shut the door and hit start to allow the dishwasher to resume the cycle. Grinding: Occurs when no water is in the dishwasher and the circulation pump is running. For information on how to correct a dishwasher filling issue, visit: Dishwasher – Not Filling with Water. Pipe Rattling/Banging/Booming: This is a household plumbing issue called water hammer. Please contact a local plumber to have an anti-hammer device installed. For more information, see Dishwasher - Causes of Water Hammer. Rattling: While the dishwasher is in operation, the water action can cause the dishes to rattle, and lightweight plastic objects can be forced out of the rack. Make sure the dishes and utensils are secure and not banging together. This rattling sound can be hard to distinguish from normal motor noises. To determine if a rattling noise is a loading issue, run the dishwasher again without any dishes. If the noise is not present, please consult the Owner's Manual for loading suggestions. Download a copy of the Owner's Manual. Rhythmic Knocking or Thumping: Most likely caused by the spray arm hitting something inside the dishwasher as the spray arm rotates. To solve the problem, rearrange dishware inside the dishwasher to provide clearance for the spray arms. The spray arms must be free to rotate for good wash performance. For more information, view: Dishwasher - Lower Spray Arm Not Spinning. Squealing or Rattling Pump Noise: If the dishwasher is new, it may not have any water in it. This can cause a "squeal" or "rattling" sound the first time it is used. The sound may also occur if the dishwasher is run after an extended period of time without any use. Add one quart of water to the bottom of the tub and the noise should go away. The water lubricates the pump seals and keeps them quiet. Refer to the installation instructions for more information about this sound. Download a copy of the Installation Instructions. View a short video about abnormal sounds: If the above suggestions do not resolve the issue, service may be needed. For service, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher - Normal and Abnormal Noises
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them. Normal Clicking or Grinding Sound in the Control: Timer model dishwashers and some models with electronic controls will make clicking sounds as the dishwasher progresses through its cycle. Some models of dishwashers with electronic controls have a motor driven electrical switching device in the control panel. This type of sound will be heard when the dishwasher is changing cycles, for example, when the dishwasher moves from circulation mode to pump-out mode. The sound is normal. Humming: The dishwasher motor may make on and off humming sounds during operation that are normal. This sound occurs because: The fan that cools the main pump motor is rotating. The soft food disposer may be grinding up food waste. The drain pump may be operating. Pausing During Drain: Drain pump starts and stops several times during each drain. This helps pump out food debris more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. Snapping Sound While Running: Throughout the Cycle: A dishwasher fills and drains several times during the washing and rinsing cycles. Each time it begins to drain, a solenoid energizes, causing a definitive snapping sound. This will happen several times during each cycle depending on the model and options selected. This is normal, though some models do not have drain solenoids, so this sound will not be heard on all models. Loud Snap Mid-Cycle: It is normal to hear a snapping sound when the detergent cup opens Snapping When Opening the Door: It is normal to hear a snapping sound when the detergent cup opens as it hits the door or upper rack. On flip cover detergent cups: The cover only opens to a 90 degree angle when in the wash cycle. When the door is opened at the end of the cycle you may hear a snap as the cup opens fully. The sound is normal. On some models: You may hear a snap from the door latch as you open and close the dishwasher. This is normal. Swishing or Sloshing: The dishwasher will make a swishing noise as the water is sprayed around inside the tub during the rinse cycles and the main wash. Whining Noise: The dishwasher wash pump motor can make a whining sound when operating. This is normal. Abnormal Beeping: Occurs when the dishwasher is opened mid-cycle (including the dry cycle). Shut the door and hit start to allow the dishwasher to resume the cycle. Grinding: Occurs when no water is in the dishwasher and the circulation pump is running. For information on how to correct a dishwasher filling issue, visit: Dishwasher – Not Filling with Water. Pipe Rattling/Banging/Booming: This is a household plumbing issue called water hammer. Please contact a local plumber to have an anti-hammer device installed. For more information, see Dishwasher Causes of Water Hammer. Rattling: While the dishwasher is in operation, the water action can cause the dishes to rattle, and lightweight plastic objects can be forced out of the rack. Make sure the dishes and utensils are secure and not banging together. This rattling sound can be hard to distinguish from normal motor noises. To determine if a rattling noise is a loading issue, run the dishwasher again without any dishes. If the noise is not present, please consult the Owner's Manual for loading suggestions. Rhythmic Knocking or Thumping: Most likely caused by the spray arm hitting something inside the dishwasher as the spray arm rotates. To solve the problem, rearrange dishware inside the dishwasher to provide clearance for the spray arms. The spray arms must be free to rotate for good wash performance. For more information, see: Lower Spray Arm Not Spinning. Squealing or Rattling Pump Noise: If the dishwasher is new, it may not have any water in it. This can cause a "squeal" or "rattling" sound the first time it is used. The sound may also occur if the dishwasher is run after an extended period of time without any use. Add one quart of water to the bottom of the tub and the noise should go away. The water lubricates the pump seals and keeps them quiet. Refer to the installation instructions for more information about this sound. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher Error, Fault or Function Codes
Fault codes are programmed in many electronic dishwasher controls. These error, fault and function codes help GE Appliances service technicians quickly diagnose issues with the dishwasher and are not typically indicators of something you can correct yourself. Here is a list of the more common error, fault and function codes and some possible solutions for you to try. Not all codes are found on all models. Fault codeDefinitionSolutionnumber + HThe dishwasher is in Delay Start mode.For more information on this feature, please view: Dishwasher Delay Start Option.C1The pump out during drain has exceeded 2 minutes.Clean the air gap. Replace or reposition the hose. Run the disposer to clean it out. If problem persists, contact service. Cleaning Your Air GapC2The total pump out cycle exceeds 7 minutes.Press RESET to stop the beep.C3The dishwasher will not drainDisconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service.C4Machine filled twice after a power failure. Float switch stuck or failed. Clogged drain or sump.Touch start and then cancel/reset. Tap on the float cover to un-stick the float. This is the plastic cover that looks like an upside down cup in the front left corner of the floor of the dishwasher. Also, check the sump area in the back bottom of the tub for debris. It looks like an upside down silverware basket and can become clogged. If the problem persists, contact service.C5The pump out time is too short.Make sure that the water supply is turned on. Try the same cycle again. Tap on the float cover to un-stick the float. This is the plastic cover that looks like an upside down cup in the front left corner of the floor of the dishwasher.C6Water temperature is too low.Water temperature coming into the dishwasher should be at least 120 degrees F. Run the faucet adjacent to the dishwasher prior to starting the dishwasher to purge any cold water from the line. Adjust the water heater temperature. Don't use the washing machine or take showers when using the dishwasher. Use options on the dishwasher to cause the machine to run longer and thus add more heat.C7The dishwasher's water temperature sensor circuit has become inoperative.Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service.C8This display indicates that the detergent cup is blocked from opening fully.Remove obstruction (i.e. silverware, pan). Relatch door and wait 30 seconds for cup to open. Dishwasher Soap Cup Did Not OpenPF codeIndicates that there has been a power failure to dishwasher.Simply select the desired cycle and options, press the Start pad and the dishwasher will function normally.Cup OpenThe detergent cup has not been closed. It's a reminder to add detergent and latch the cup closed.When the problem occurs, the cycle will not start, but you can override by pressing the start pad again without opening the door. If this problem persists, contact service.LEAK DETECTEDPossible leak is detected.The cycle will be cancelled on models with leak detection. If LEAK DETECTED is displayed, contact service.999 Possible leak detected on models with "Floor Protect with Alert" feature. All others: The unit's control needs to be reset. Floor Protect with Alert: The dishwasher will not start. contact service. All Others: Reset the control. 999 Error Code Appears in Display H2OIndicates a low water situationIf H2O only appears during 1-Hour Wash, schedule service. Feel free to run any other cycle until that update is done. If H2O appears during other wash cycles (AutoSense, Heavy, Normal or Light), then double-check that the inlet water hose is not kinked. If neither above apply, call for service.PrSIndicates the pressure sensor is sending an invalid signal to control. Cannot start cycle or it will cancel.Most likely this is a harness or sensor issue. Service recommended. Sometimes disconnecting power to the dishwasher for 30 seconds will clear the fault, error or function code, however there are some cases when further service may be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Racks Sticking or Not Pulling Out Properly
If your upper or lower racks seem to be squeaking, sticking or are not rolling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue. Hard Water Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For more information, see: Dishwasher Proper Selection and Use of Rinse Agents. Detergent Residue Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly. Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Dishwasher - White Film on Glassware, Dishware and the Interior. If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods: Dishwasher Cleaner - Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner Citric Acid - Follow the instructions below (can be purchased from GE Appliance Parts- part number WD35X151 or at the local supermarket) Pour the citric acid in the detergent cup and close the cover. Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly. Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed. Note: If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism.

Dishwashers - Racks Squeaking or Sticking
If your upper or lower racks seem to be squeaking, sticking or are not pulling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue. CausesHard Water Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For help using the right rinse agent, visit: Dishwasher Proper Selection and Use of Rinse Agents How to Check for Hard Water Detergent Residue Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly. Dishwasher - White Film on Glassware, Dishware and the Interior Pulling Out Rack If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism. How to Correct Sticking Racks If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods: Use a high quality Dishwasher Cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner. Citric Acid - Follow the instructions below (can be purchased from GE Appliance Parts- part number WD35X151 or at the local supermarket) Pour the citric acid in the detergent cup and close the cover. Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly. Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.

Dishwasher - Set-Up Built-In WiFi
Smart dishwashers have Built-In WiFi or Optional WiFi powered by SmartHQ. Optional WiFi dishwashers connect to WiFi using the Connect Module. For WiFi set-up of these models: Dishwasher - Set-Up Optional WiFi with Connect Module. WiFi Connect features:Visit Smart Dishwashers for current modelsDetermine if your dishwasher has WiFi capability: Does My Appliance Have WiFi Capability?To set up your dishwasher:Step 1Download the SmartHQ App (formerly the Kitchen - GE Appliances App).The SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and sign in or create a WiFi account.If you already have a WiFi account, select "Sign In." This takes you to the Welcome screen.If you do not have a WiFi account, select "Create Account." After you fill out the required information, you will receive an email to verify the account. Once the account has been verified, you will be able to use the email and password you created to sign into the SmartHQ app. Dishwasher - Benefits of the SmartHQ AppStep 2Connect your dishwasher.Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add An Appliance" screen. Choose "Dishwasher" to get to the Welcome screen. Press OK.On your dishwasher control panel, press and hold the "Wash Temp" and "Power Dry" pads for 3 seconds until the display shows "Ready to Connect." Press Next on the SmartHQ app.Push the Start pad on the dishwasher. The display will then show the network name and password.In the SmartHQ app, type in the password found on the dishwasher display. You will be directed to go to your phone's WiFi settings and join the GE Appliances network listed on the dishwasher display. If you do not know how to get to get to the WiFi settings, press "Show Me How" on the SmartHQ app. On Android phones, you may see "Disable Smart Network Switch" in the instructions on the SmartHQ App. Press "Show Me How" for instructions on disabling this feature. The option may vary by phone; look for other options like: Auto Network Switch; Check for Internet Service; or Avoid Poor Networks.This will start communication between the SmartHQ app and the appliance. If successful, the "Choose home network" screen will appear. Find your home WiFi network and enter your password to connect the device back to your home network. If you do not see your home network on the list of WiFi networks, chose the "Other" option and enter your network name yourself. The Connecting process will start.The appliance is connected once the SmartHQ app says "Connected!"If you have difficulty connecting your dishwasher: Dishwasher - Built-In WiFi Set-Up Troubleshooting For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dishwasher - Built-In WiFi Set-Up Troubleshooting
For help connecting your dishwasher: Dishwasher - Set-Up Built-In WiFiIf you have difficulty with the set-up process when connecting your Built-In WiFi dishwasher to your WiFi:Wrong PasswordYou may have entered the wrong appliance network password. Re-enter the password found on the dishwasher display. HINT: Press and hold the "Wash Temp" and "Power Dry" pads on the dishwasher control for 3 seconds until the display shows "Ready to Connect" and then push the Start pad. The display will then show the network name and password.If the password is correct and the SmartHQ App will not connect, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.Communication FailedYou may have entered the wrong password or chosen the wrong home network. Verify you have entered the home WiFi network password correctly.HINT: To check if the issue is with the password or the SmartHQ App, disconnect the phone or other device from your home WiFi network and reconnect by entering your home network password manually. If the password is correct and the SmartHQ App will not connect, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.App Cannot Locate the Home NetworkIf you do not see your home network in the list of WiFi networks, your home network may be hidden. Chose the "Other" option and enter your network name and password yourself.If the SmartHQ App still cannot locate your home network, move the router closer to the appliance or purchase a WiFi extender.Connection FailedWireless Icon on Dishwasher Control is Solid: The SmartHQ App is unable to locate the appliance in the GE Appliances Cloud. Close the SmartHQ App and reopen it to resolve the issue.No Wireless Icon on Dishwasher Control: Password or home network is incorrect. Re-enter the home network name and password. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dishwasher - Set-Up Optional WiFi with Connect Module
Smart dishwashers with Optional WiFi can connect to your home WiFi using the Connect Module powered by SmartHQ: PBX23W00Y0WiFi features:Visit Smart Dishwashers for all current dishwashers.Determine if your dishwasher has WiFi capability: Does My Appliance Have WiFi Capability?To set up your dishwasher:Step 1Download the SmartHQ App**Formerly the Kitchen - GE Appliances appThe SmartHQ app can be used on Apple or Android smart phones, and is available to download for free from the Apple App Store or Google Play. Once downloaded, open the SmartHQ app on your smart phone and sign in or create a WiFi account.If you already have a WiFi account, select "Sign In." This takes you to the Welcome screen.If you do not have a WiFi account, select "Create Account." After you fill out the required information, you will receive an email to verify the account. Once the account has been verified, you will be able to use the email and password you created to sign into the SmartHQ app.Dishwasher - Benefits of the SmartHQ AppStep 2Check if your appliance is compatible with the Connect Module.Open the SmartHQ app and sign in. On the Home screen, press the Plus sign (+) to view the "Add an Appliance" screen. Choose "Dishwasher" to get to the Welcome screen. Press OK.On the "WiFi Connect?" screen, press "No" if you don't have a "Connected Appliances Information" label. With Optional WiFi models, you will not have a label on the appliance; the label is on the Connect Module.On the "Have Connect Module?" screen, press the arrow next to "Purchase a Connect Module" to enter your appliance model number.The SmartHQ app will confirm if the appliance supports the Connect Module. If it does, you will have a link to order the module online or purchase the Connect Module here: PBX23W00Y0.Step 3Connect your dishwasher.Once you received the Connect Module, open the SmartHQ app and sign into your account. From the Home screen, press the Plus sign (+) to get to the "Add an Appliance" options. Choose "Dishwasher" to get to the Welcome screen. Press OK.On the "WiFi Connect?" screen, press "No" if you don't have a "Connected Appliances Information" label. On the "Have ConnectPlus / U+ Connect ?" screen, press Next.Find the network name and password in the back of the Connect Module. Press Next.Enter the password you found on the back of the Connect Module. Press Next.Plug the Connect Module into your appliance. If you don't know where to connect the module, press "how to plug it in?" Remove the toekick (bottom cover) by removing the two screws holding it on at each end. Find the RJ45 Connector and plug in the Connect Module. Check to make sure the LED on the Connect Module is flashing. If it is not flashing, press and hold the button on the module until the LED is flashing. You will be directed to go to your phone's WiFi settings and join the GE network listed on the Connect Module. If you do not know how to get to get to the WiFi settings, press "Show Me How" on the SmartHQ app. On Android phones, you may see "Disable Smart Network Switch" in the instructions on the SmartHQ app. Press "Show Me How" for instructions on disabling this feature. The option may vary by phone; look for other options like: Auto Network Switch; Check for Internet Service; or Avoid Poor Networks. This will start communication between the SmartHQ app and the dishwasher.If successful, the "Choose home network" screen will appear. Find your home WiFi network and enter your password to connect the device back to your home network. If you do not see your home network on the list of WiFi networks, chose the "Other" option and enter your network name yourself. The Connecting process will start.The dishwasher is connected once the SmartHQ app says "Connected!"If you have difficulty connecting your dishwasher, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dishwasher - Excess Suds
If suds (bubbles) or soap foam are present when your open your dishwasher, turn off the dishwasher and allow suds to dissipate. This may take several hours. Cause: Using the wrong type or too much detergent can cause over-sudsing. The suds may push water out of the dishwasher, causing leaks or flooding conditions. Only detergent specifically designed for automatic dishwashers should be used. To get rid of the suds, follow option 1 or 2: Option 1 (preferred method):Add one gallon of cold water to the tub, close and latch the door to the dishwasher.Next, pump the water out: Mechanical models - Unlatch the door and slowly turn the dial until a drain cycle is reached. You will hear a click when you have reached the drain cycle (normally heard right before the dry cycle). Latch the door and let your dishwasher pump out completely.Electronic models - If the cycle is complete - Close and latch the door. Select any cycle and start dishwasher; wait 10 seconds then push Start/Reset to pump out the dishwasher. The drain cycle will take up to 90 seconds. If mid cycle (dishwasher is beeping with door opened) - Close and latch the door. Press Start immediately to begin the pump out. Option 2:Sprinkle several tablespoons of non-dairy coffee creamer over the suds. The fat in the creamer will help break down the bubbles.Wait five minutes for the suds to lessen.Follow the steps in Option 1 to flush out the dishwasher. Note: The process for either option may need to be repeated several times to flush all the suds causing material down the drain See your Owner's manual for proper use of detergents and rinse agents.

Amazon Dash Replenishment Service for Smart Dishwashers
Amazon Dash Replenishment Service can be used with Smart dishwashers. When Amazon Dash Replenishment Service is set up through the SmartHQ app* (available through the Apple App Store and Google Play), detergent pods can be ordered automatically from Amazon when supplies are running low.*Formerly the Kitchen - GE Appliances AppThe dishwasher counts the number of cycles you have run and counts off the number of detergent pods (packets) you have remaining in your inventory. With the help of the SmartHQ app, Amazon will automatically order more product for you when your inventory is below the reorder amount. Learn more about Smart dishwashers: Dishwasher - Benefits of SmartHQ App To get started:Connect your dishwasher to the SmartHQ app. For assistance, visit: Dishwasher - Set-Up Built-in WiFiFrom the SmartHQ app, go to the Dishwasher navigation menu and chose Amazon Dash Replenish.From the Amazon screen, click Get Started.Log into your Amazon account (or create an account) to set-up Amazon Dash Replenishment.Select the detergent pods you want to order from the choices offered by Amazon. Click Complete Set-Up when finished.You can change your reorder point for detergent pods. The default reorder point is set to "Re-order when you have less than 10 dishwasher pods." On this screen, you will also see your current pod inventory. You can change the setting to 5, 10, or 15 pods from the Dishwasher navigation menu after Amazon Dash Replenishment is set up.For initial use or when you change the reorder set point, you will need to enter the total number of pods you have left. Click Save when complete. These settings can be changed at any time when you log into Amazon Dash Replenishment through the SmartHQ app. Simply click Manage Auto Replenishment. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dishwasher - Excess Suds
If suds (bubbles) or soap foam are present when the door is opened, turn off the dishwasher and allow suds to dissipate. This may take several hours. Make sure any initial water is pumped out of the tub.Cause: Using the wrong type or too much detergent can cause excessive sudsing. The suds may push water out of the dishwasher, causing leaks or flooding conditions. Only detergent specifically designed for automatic dishwashers should be used. To get rid of the suds, follow option 1 or 2:Option 1 (preferred method):Add one gallon of cold water to the tub, close and latch the door to the dishwasher.Next, pump the water out: Mechanical models - Unlatch the door and slowly turn the dial until a drain cycle is reached. You will hear a click when you have reached the drain cycle (normally heard right before the dry cycle). Latch the door and let your dishwasher pump out completely.Electronic models - If the cycle is complete - Close and latch the door. Select any cycle and start dishwasher; wait 10 seconds then push Start/Reset to pump out the dishwasher. The drain cycle will take up to 90 seconds. If mid cycle (dishwasher is beeping with door opened) - Close and latch the door. Press Start immediately to begin the pump out. Option 2:Sprinkle several tablespoons of non-dairy coffee creamer over the suds. The fat in the creamer will help break down the bubbles.Wait five minutes for the suds to lessen.Follow the steps in Option 1 to flush out the dishwasher.Note: The process for either option may need to be repeated several times to flush all the suds causing material down the drain.View a short video about using hand soap by accident: See your Owner's manual for proper use of detergents and rinse agents. Download a copy of the Owner's Manual.

Dishwasher - Using the Right Detergent and Rinse Agent
Using the correct detergent and a rinse agent will help your dishwasher provide a better wash. Dishwasher DetergentUse only powder, liquid, tablet, or pod (packet) detergent designed specifically for automatic dishwashers. Any other types of soap may cause sudsing inside the dishwasher, resulting in poor wash performance and possibly suds and water on your kitchen floor.It is important to use high quality detergents, such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.Detergent StorageKeep your detergent in a sealed container away from humidity or moisture. You can keep liquid, tablet, and pod detergents indefinitely in a dry location; however, powder detergent does get old and less effective over time.Detergent Amount Use only the detergent you need. For tips on how much to use, visit Dishwasher Detergent Use and Water Hardness. Rinse AgentUse a high quality rinse agent such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to the rinse agent dispenser. Benefit: Improved dry performance Prevents film from forming on dishes Correct Use: Make sure the dishwasher door is fully open. Open the rinse agent dispenser cover. Slowly add rinse agent until full. You may need to pause several times to allow rinse agent to settle. Clean up any spilled rinse agent with a damp towel to prevent foam from forming inside the dishwasher. Close the rinse agent cover. Adjust the rinse agent setting to the desired amount using the adjuster (clockwise to increase, counterclockwise to decrease) See your Owner's Manual for more information on detergent amount recommendations.

Dishwasher - Detergent and Rinse Agent Tips
Using the correct detergent and a rinse agent will help your dishwasher provide a better wash. Dishwasher DetergentUse only powder, liquid, tablet, or pod (packet) detergent designed specifically for automatic dishwashers. Any other types of soap may cause sudsing inside the dishwasher, resulting in poor wash performance and possibly suds and water on your kitchen floor. Use high quality detergents such Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Keep your detergent fresh and dry.Store the detergent in container away from moisture to prevent lumps.Do not put detergent in the cup until you are ready to run a cycle.If powder detergent gets old or lumpy, throw it out; it will not clean effectively. Liquid, tablet, and pod detergents do not age. Use the right amount of detergent for the job. For more information, view: Dishwasher Detergent Use and Water Hardness. Rinse AgentAdd a high quality rinse agent such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to the rinse agent dispenser. Benefits of rinse agent: Improved dry performance. Prevents film from forming on dishes. Adding rinse agent to the dispenser: Make sure the dishwasher door is fully open. Open the rinse agent dispenser cover. Slowly add rinse agent until full. You may need to pause several times to allow rinse agent to settle. Clean up any spilled rinse agent with a damp towel to prevent foam from forming inside the dishwasher. Close the rinse agent cover. Adjust the rinse agent setting to the desired amount using the adjuster (clockwise to increase, counterclockwise to decrease). See your Owner's Manual for more information on detergent amount recommendations.

Dishwasher Door Will Not Latch
To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning, or turn the house circuit breakers/fuses to the off position.If the dishwasher door will not latch on a new installation:Close the door and check both sides and the top of the door.If the door is hitting the cabinets or screws under the counter, contact your installer to correct or consult your Installation Instructions.On new dishwashers it may be necessary to push-in on the top center of the control panel while latching the door because the gasket is still stiff. New gaskets may not yet have had an opportunity to seat properly.Up to ten dishwasher cycles may be required for wash heat to help mold and seat the gasket. The gasket will become more pliable after a few uses. If the dishwasher door will not latch on a new or existing installation:Check your rack loading. Be sure all items are within the racks and do not stick out beyond the front or back of the dishwasher racks.Also, check to be sure items do not fall through the lower rack. Items sticking through the lower rack may prevent the lower rack from rolling completely into the dishwasher and may also prevent rotation of the spray arm below the rack.Make sure nothing, such as silverware, or other small items, obstructs the closing of the door.On GDF/GDT/PDT/CDT/DDT/ZDT dishwasher models with adjustable racks, make sure the upper rack is in the correct position. The rack is adjustable up or down 2" but should not be raised or lowered on one side only. This prevents the door from closing all the way.

Dishwasher Lower Spray Arm Not Spinning
To get the best wash performance from your dishwasher, ensure your spray arm can rotate freely. This will allow an even distribution of water so each dish will be cleaned. Two symptoms that the dishwasher has a blocked spray arm are constant tapping noise when running the dishwasher or section of the dishwasher not getting properly washed.To ensure the spray arm can rotate freely, spin the spray arms with your hand and make sure it can make a full revolution. Common items blocking spray arm are:Utensils (wooden spoon, spatulas, etc.)Cutting boardsLarge pots and pansIf the dishwasher lower spray arm is not spinning, it may have too little water. For more information: Dishwasher - Not Enough WaterIf these suggestions do not help, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Dry Cycle Operation
The dishwasher dries the dishes by natural convection airflow if a heating option is not selected.For the best drying results do the following:Check to make sure the water coming in to the dishwasher is 120 degrees F or higher.Use a rinse agent. A rinse agent will accelerate the drying process. Rinse aids help keep water from forming droplets that will dry into spots on the dishes. Check the level of the rinse agent tank periodically and refill as necessary.Use the Heated Dry Option. Using heated dry will turn on the heating element in the dishwasher. This will speed up the drying process although it will increase the overall length of the cycle. Keep in mind that plastic dishes do not dry well in a dishwasher. The dishwasher will also not dry puddles of water that collect in the bottom of a glass or cup.

Dishwasher - Hidden Vent, ActiveVent, or Concealed Vent Feature
Concealed Vent with Fan Assist Dry May also be called Hidden Vent or ActiVent. Found on all models without a visible vent on the front (primarily top-control models), the vent is concealed inside the dishwasher door. This provides a clean appearance, seals in sound during the wash cycle, and protects against venting damage to countertops such as Corian or granite. Note: Do not use the dishwasher if the vent cover is not in place on the inside of the door. Air is pulled from the tub with an efficient 10 watt fan. The fan drives the moist air down a condensation tube, where any remaining drops of moisture are released within the door to a moisture proof trough in the lower inner door. By the time the moisture reaches this part of the door, the moisture has been reduced to a few drops. Moisture then drains back into the bottom of the tub and away from the dish load. The high-efficiency fan will run quietly for 30 minutes to 4 hours (depending on selected cycle) after the CLEAN light is illuminated to continue drying the dishes. This can be interrupted by opening the door and pressing any keypad.Found on older GE Profile Series models: ActiveVent IIGE's ActiveVent II, introduced in fall 2001, has a new and improved seal to help further reduce overall sound levels. It closes to seal in the sound during the wash cycle, then opens to help speed the drying cycle. ActiveVentGE's unique ActiveVent helps keep the GE Profile™ Series dishwasher even quieter! It closes during all wash cycles to isolate wash water sounds inside the tub where it belongs. After the washing and rinsing is complete, the vent opens to allow silent convection drying. Note: If "PF" continues to flash in the display window and it cannot be cleared, it is possible that the ActiveVent is stuck partially up or partially down. This will put the control in a PF mode. Usually, pushing the vent down with your finger and hitting clear will correct the problem.

Dishwasher Door is Not Aligned
If your dishwasher door is not aligned or appears to be crooked, it may be because the door has come off one of its hinges. A misaligned door can cause leaking from around the door. To verify, open the door slightly and check both hinges. To correct: Open door slightly to about a 15 degree angle from the tub.Lift the door and move it back onto both hinges.When the door fits into place, you will hear a loud click. The door should now open and close freely. If the door is not opening and closing smoothly, repeat the steps. If the dishwasher body is crooked, it may not be leveled properly. For instructions on leveling the dishwasher, view: Dishwasher Leveling Legs. If this does not help, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Top-Control Dishwashers - Purging the Bulk Dispenser
If the wrong type of detergent or soap has been used in the bulk dispenser, it will need to be flushed or purged. If a gelatinous material has already formed, service may be needed.The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent. Follow these steps carefully to have a successful purge run.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser - Models with Up & Down Arrows on the Display:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.Press the Added Heat (or TempBoost) and Up Arrow buttons together for 3 seconds. The Anti Bacteria LED will illuminate.Press the Start button one time.Select Normal and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.If this does not help, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser - Models without Up & Down Arrows on the Display:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press and hold the Select Cycle and Heated Dry buttons together for 3 seconds. All LEDs will illuminate.Press the Select Cycle and Added Heat buttons together for 3 seconds.Press the Start button one time.Select Auto and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.If this does not help, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.For Front Control models, see: Front Control Dishwashers - Purging the Bulk Dispenser

Front Control Dishwashers - Purging the Bulk Dispenser
If the wrong type of detergent or soap has been used in the bulk dispenser, it will need to be flushed or purged. If a gelatinous material has already formed, service may be needed.The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent. Follow these steps carefully to have a successful purge run.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser on Front-Control Models with an "Auto" Wash Cycle:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Auto and Heated Dry buttons together for 3 seconds. All LEDs will illuminate.Press the Auto and Added Heat buttons together for 3 seconds.Press the Start button one time.Select Auto and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.If this does not help, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser on Front-Control Models without an "Auto" Wash Cycle:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Heated Dry and Cookware buttons together for 3 seconds. All LEDs will illuminate. Note: If model does not have a Cookware button, use Sani Wash or Anti Bacteria (depending on model).Press the Added Heat (or TempBoost) and Cookware buttons together for 3 seconds. Note: If model does not have a Cookware button, use Sani Wash or Anti Bacteria (depending on model)Press the Start button one time.Select Normal and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.If this does not help, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.For Top Control models, see: Top Control Dishwashers - Purging the Bulk Dispenser

Dishwasher How to Tighten Door Handle (Towel Bar Style)
IMPORTANT SAFETY NOTICEThis information is intended for individuals possessing adequate electrical and mechanical skills and basic appliance repair knowledge. Attempting to repair a major appliance by an unqualified person can result in injury or property damage.WARNING!Before you attempt any repair work on your appliance, disconnect power by unplugging the appliance power cord or turning off the circuit breaker prior to disassembly to avoid the potential for an electric shock. Reconnect all wires, straps or screws used as grounding devices prior to restoring power. Failure to follow these instructions can result in personal injury or death.Disconnect power to the dishwasher and wear protective gloves (as there are sharp edges). The outer door panel must be removed to access the door handle.Remove the two ¼" hex-head screws from the bottom of the front door panel (one on each side).Remove the ten T-15 Torx screws from the inner door panel (these are located along the sides and top of the panel). Caution: Wear protective gloves and carefully remove the outer door from the inner door frame.Tighten the two (one on each side) handle screws 1/4" hex-head.Replace the inner door panel and screwsReplace the bottom front door panel screws.

Dishwasher - Citric Acid Wash for Interior Cleaning and Stains
Citric acid may be used in plastic and stainless steel interior dishwashers to help clean the interior.Citric acid crystals (sometimes called Sour Salt) are available at some drug stores and most grocery stores in the canning or spice section. GE Appliance Parts also stocks Citric Acid Crystals as part number WD35X151. Purchase a GE Appliance part online.Citric acid is available in liquid or crystal form. We recommend crystals because they will remain in the detergent cup until it is time to dispense the product.The liquid form is likely to run out prior to the part of the cycle where it will do the most good.Citric acid wash:Fill the detergent cup with three to four ounces of citric acid crystals and close the cup.Run through a normal wash cycle.Follow up with another wash cycle with dishwasher detergent in the soap cup.Repeat process if the mineral build up was especially heavy and one treatment did not completely remove all minerals.Note:Plain dishes can remain in the dishwasher, but patterned dishes and glasses should be removed.Do not place metal items in the dishwasher during a citric acid treatment to avoid tarnishing those items.

Dishwasher - Trim Strips
Our dishwashers come with trim strips that are rubber and look like gaskets. These filler (trim) strips are used to fill the gap between the door and tub to provide a more finished look. By filling in the gap, this also helps reduce the normal sounds that a dishwasher makes, therefore making it more quiet. One side of the filler has a channel that snaps onto the outer tub, with the rubber flap facing outwards toward the door.One of the filler strips fits along the top of the dishwasher, and the others down each side.They are color matched with the dishwasher you have chosen. Note: It is easier to install the filler strips before sliding the dishwasher into place. Check the Installation Instructions for your specific model for directions.

Dishwasher - Rubber Filler Strips
Packed with many dishwashers are three color-matched rubber strips that look like gaskets. When the door is closed, there is a gap between the door and the tub. These filler (trim) strips are used to fill that gap and provide a more finished look. By filling in the gap, this also helps reduce the normal sounds that a dishwasher makes, therefore making it more quiet. One side of the filler has a channel that snaps onto the outer tub, with the rubber flap facing outwards toward the door.One of the filler strips fits along the top of the dishwasher, and the others down each side.They come in four colors: white, black, almond (no longer available), and bisque, and are matched with the color dishwasher you have chosen. Note: It is easier to install the filler strips before sliding the dishwasher into place. Check the Installation Instructions for your specific model for directions. Download a copy of the Installation Instructions.

Dishwasher Plastic Smell
Most odors associated with new appliances are normal. The processes used during manufacturing may often leave a "newness" odor that may not dissipate until after several washing cycles. You can help alleviate this condition by running the dishwasher through several cycles using detergent.Plastic Tub Smell:This is normal and the smell dissipates during normal use.During initial use you may smell the tub material, chlorine bleach in detergent, or the smell of rinse aid. You can also try running the empty dishwasher through several cycles using detergent.A dishwasher will not normally retain odors, so odors present for extended periods of time should be considered abnormal. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Quiet Features
Dishwashers have a variety of features to help reduce operational noise. Depending on the insulation and features of the dishwasher, some models are louder or quieter than others.In general, the insulated tub and door help reduce noise. Internal components are often designed to operate quieter. Most models also feature a blanket of insulation to reduce sound. Below are some specific features that act to deaden or reduce sound are (not all features are found on all models):Bitumen: A combination of asphalt and rubber that is heat-bonded to the door and/or sides of the stainless steel tub/door. This heat-bonded application reduces noise vibration on the tub and is one of the best sound deadening materials used not only in dishwashers but, in cars, roofing, and flooring materials. Used with stainless tub or hybrid tub (stainless inner door, plastic tub) models.Mastic: Mastic is a sound deadening material similar to asphalt that helps deaden motor and wash noise. Used with stainless tub or hybrid tub (stainless inner door, plastic tub) models.Sealed toekickInsulation blanket covering the top and sidesActiveVent or Hidden Vent: Blocks sound. The system closes the air vent during the wash cycle to keep the noise inside the dishwasher and opens during drying to allow air circulation.

Dishwasher - HotStart
Hot Start Option: Will preheat the water allowing dishes to be washed at any time. This is a feature on some GE and Hotpoint branded dishwashers.Benefit:Water coming into the dishwasher may be as low as 95 degrees F and this feature will help raise the temperature to the required 120 degrees F.How it works:It actually heats the tub, spray arms, dishes, (prior to the main wash cycle) allowing proper cleaning without effecting the energy label.Once selected, approx 1-1/2 gallons of water enters the tub, circulates in the tub for 5 mins and then drains. This helps to purge cold water that may be in the line. Then another 1-1/2 gallons of water enters the tub and circulates for approx 15 minutes and then drains. The heating element is on during this period, of Auto HotStart (or Hot Start) heating up the water and the tub.After this option is run, the dishwasher will automatically go into the cycle that has been selected.NOTE: On TouchTap control models, in order to activate the HotStart option, you must select the button on the left and turn the dial to the appropriate position. On Non-TouchTap control models, simply turn the dial to the appropriate position.

Dishwasher - Levels of Wash Action
Types of Spray Action:Lower Spray Arm: The lower (main) wash spray arm, located at the bottom of the tub. This wash arm rotates under the lower rack and sprays water upward into the lower & upper racks.Power Tower: The tubular shaped power tower that is attached to the center of the main wash arm. Water pressure causes the power tower to telescope upward above the dishes in the lower rack, thus providing a spray wash from the middle of the tub out of the multi-hole tower. This is usually on older models.Middle Spray Arm: The spray arm under the upper rack has jets that face downward. As the spray arm rotates, water sprays over the lower dishesUpper Spray Arm or Spray Nozzle: Sprays water at the top of the dishwasher, sometimes called the Power Shower (some spray arm models). The spray action takes place in the top of the dishwasher, above the upper rack. The spray arm or nozzle directs water downward onto items that are in the upper rack.Levels of Wash Action:2 Level Wash:Lower Spray Arm - Sprays items in lower rackPower Tower - Sprays items in the upper rack3 Level Wash:Lower Spray Arm - Sprays items in lower rackPower Tower - Sprays items in upper rackUpper Spray Arm - Sprays items in upper rack4 Level Wash:Lower Spray Arm - Sprays items in lower rackUpper Spray Arm - Sprays items in upper rackMiddle Spray Arm - Sprays items in lower rack and sprays items in upper rack (2 levels with one spray arm)5 Level Wash (also called PowerScrub)Lower wash arm: A powerful wash action that flows through lower rack and on through to upper rack, providing excellent wash performance for dishes and glasses. (2 levels in one)PowerTower: Water pressure extends the telescoping Power Tower. This tower sprays water up into the upper rack, cleaning the insides of glasses, cups, and bowls. (2 levels in one)Upper Wash Arm: Rotating at 60 RPMs, it sprays water horizontally through a drive jet located at the end of the wash arm. This spray helps rotate the spray arm while also rinsing food debris down the walls of the dishwasher into the filtration system in the tub bottom. Six wash holes, located underneath the wash arm, sprays water downward to reach all the other dishes in the upper rack, making sure each dish is thoroughly clean.6 Level Wash (ExtraClean™)Lower Wash Arm: Provides wash action to the lower rack and sprays water from the bottom to clean the filtration System. Water is sprayed through 7 huge holes in the lower wash arm. (2 levels in one)Middle Wash Arm: Provides spray to the lower and upper rack. Water for the middle wash arm is transported through a direct feed conduit running from the lower wash mechanism. The docking station behind the upper rack provides water flow to the middle wash arm. (2 levels in one)Upper Wash Arm: Provides wash action to the dish load directly below and to the outer perimeter of the upper rack. This arm is also driven with a conduit running from the rear interior of the tub. (2 levels in one - upper rack and lower rack)Dishwashers - 800 Series Wash SystemDishwashers - 700 Series Wash SystemDishwashers - 600 Series Wash SystemDishwashers - 500 Series Wash System

Dishwasher - Solid Stabilizers
Most dishwashers have solid stabilizer arms extend automatically when the dishwasher door is opened and retract when it is closed. Retractable stabilizers help prevent the dishwasher from tipping forward when the racks are pulled out for loading. They are not visible when the door is shut.

Dishwasher Steam Pre-wash
The Steam Pre-wash option begins loosening soils before the powerful wash cycles begin to help eliminate stuck-on soils. This option runs automatically with the selection of the DeepClean cycle, or it can be selected as an option to run before any other cycle. This whole Steam Prewash including the circulate time is roughly 24 minutes in addition to a wash cycle.Steam is introduced into the dishwasher during the PREWASH part of the cycle when that option is selected. The tub fills with water, the pump will turn on to circulate the water through the spray arms for a period of time and then stops. The calrod heater at the bottom of the tub will then come on briefly. The wet glassware and dishware can now drip onto the hot calrod heater, and create steam inside the dishwasher.

Dishwasher - Washing China
China is normally safe to wash in your automatic dishwasher. However, antique, metal trimmed, hand painted china or over-the-glaze patterns are vulnerable to fading with high water temperature and detergent solutions, and therefore should not be washed in a dishwasher.Tips:We recommend using a Light or China & Crystal cycle for your fine china and crystal.If there is any question, check with the manufacturer of the chinaware, or test wash one piece daily for at least one month for comparison with the rest of the set.Be sure to load the china items securely to prevent movement during the wash cycle. This will help minimize chipping or breaking.View a short video about proper loading:

Dishwasher - Option Definitions
See individual features text to determine model specific features.Added Heat: When selected, the cycle will run longer with heating elements on to improve both wash and dry performance. Cannot be used with Rinse Only cycle.Auto Hot Start: The ExtraClean Sensor automatically measures and controls water temperature and assures effective cleaning (120-degree inlet water is still recommended). Auto HotStart is great for areas where the inlet water runs through a slab flooring or where the water heater is a great distance from the dishwasher. On new, 2001, Profile and Triton XL this feature is automatic, there is no button to push. A sensor senses the inlet water temperature and will add the appropriate time needed.How it Works:It actually heats the tub, spray arms, dishes, (prior to the main wash cycle) allowing proper cleaning without effecting the energy label.Once selected, approximately 1-1/2 gallons of water enters the tub, circulates in the tub for 5 mins and then drains. This helps to purge cold water that may be in the line. Then another 1-1/2 gallons of water enters the tub and circulates for approx 15 to 20 minutes and then drains. The heating element is on during this period of Auto HotStart (or HotStart), heating up the water and the tub.After this option is run, the dishwasher will automatically go into the cycle that has been selected.NOTE: On TouchTap (Nautilus) control models, in order to activate the HotStart option, you must select the button on the left and turn the dial to the appropriate position.On Non-TouchTap control models, simply turn the dial to the appropriate position.Child Lock: You can lock the controls from any selections being made. Or you can lock the controls after you have started the cycle. Children cannot accidentally start the dishwasher by touching pads with this cycle selected.Delay Start: You can delay the start of the wash cycle for up to 9 hours (see individual features for delay times). See the use and care manual for how to program this feature.Dry Boost: Drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to 3 times better drying compared to a Heated Dry option. The option implements a higher final rinse temperature with additional dry time to heat (approximately 40 minutes).Extra Hot Wash: When this options is selected, the cycle will run longer with the heating element on to improve both wash and dry performance. Note: Cannot be selected with Rinse Only.Extra Scrub: For use with heavily soiled and/or dried-on, baked-on soils. This option must be selected prior to starting the cycle. This option adds 16 minutes to the cycle time. Note: Cannot be selected with RINSE ONLY cycle.Heated Dry On/Off: You can select the Heated Dry On for fast drying or Off to allow the dishes to dry naturally and save energy. Using the Heated Dry will extend your wash cycle by 8 minutes for the Speed Cycle and up to 30 minutes for all other cycles.Hi-Temp Rinse: Turns the heater on in all postrinse and final rinse cycles to prevent spots on dishware.Hi-Temp Wash: Energizes the heater to boost water temperature in all prewash and main wash fill cycles. Recommended for use on heavily soiled dishes. (maximum temperature of 140 degrees Fahrenheit).Hot Start: See Auto Hot StartPreWash: For use with heavily soiled and/or dried-on, baked-on soils. This option adds an additional 16 minute PreWash in addition to the one or two 2 minute PreWash that are already part of a cycle. This option must be selected prior to starting the cycle and cannot be selected with Rinse Only.Steam Prewash: For use with heavily soiled and/or dried-on, baked-on soils. This option must be selected prior to starting the cycle since it adds steam at the beginning. The Steam option adds up to 30 minutes to the cycle time. This option is available with Heavy, AutoSense, and Normal cycles.Wash Zones: Selecting either the Upper or Lower Wash Zones will target dishwashing of just one rack. This option should be used when dishes are placed in only one rack.NOTE: See the use and care manual for how to program these features.

Dishwasher - Water in the Tub
Water settled in the bottom of the dishwasher at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See Dishwasher Does Not Drain

Dishwasher Variable Pressure Jets
Variable pressure jets use a variable speed motor to vary water pressure throughout the wash cycle. Having different water pressure variation allows the jets to hit different points in the dishwasher at different pressures, therefore maximizing water coverageAlso, different types of soils respond better to different water pressures. For example, a piece of dried-on oatmeal might benefit from high water pressure that helps "flick" the soil off. Maple syrup, on the other hand, just spreads out with high pressure. This type of soil benefits more from a lower water pressure with more flow to help dissolve the soil.

Dishwasher - Dishes Breaking
Rough handling of dishes will cause chipping. Be sure to load all dishes with care. To help prevent breakage, please ensure that you do the following: Place your dishes firmly in the racks so they cannot be dislodged. Lean glasses against the tines with the rims of the glasses resting on the bottom of the rack. When placing tall glassware and stem ware in the dishwasher, make sure that they will clear the top of the tub. Glasses and stem ware should always be placed in the upper rack. Please consult the Owner's Manual for recommendations on proper loading of dishes. Download a copy of the Owners Manual. View a short video about proper loading: If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Smart Appliances
GE Appliances has a full suite of connected appliances to help you stay connected to your home, no matter where you are. Turn your smart phone into a remote control for your appliances. For more information on our smart appliances, visit: Smart Appliances.To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability? Our IntegrationsHaving smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic integrations designed to enhance your ownership experience and make life easier. For more information, visit: Smart Appliances - Integrations. Product SecurityGE Appliances is vigilant about securing your connected appliance. For more information, visit: Product Security for Smart Appliances. Regulatory InformationDownload the FCC/IC Compliance Statement for the ConnectPlus / U+ Connect Module Support by Product Line Air ConditionersSmart Air Conditioners -Benefits of the SmartHQ AppSmart Air Conditioners - Set-Up Built-In WiFiSmart Air Conditioners - Built-In WiFi Set-Up Troubleshooting Cooking AppliancesMicrowavesSmart Microwaves - Benefits of the SmartHQ AppSmart Microwaves - Set-Up Built-In WiFiSmart Microwaves - Set-Up TroubleshootingRanges and Wall OvensSmart Ranges and Wall Ovens - Benefits of the SmartHQ AppSmart Ranges and Wall Ovens - Set-Up Built-In WiFiSmart Ranges and Wall Ovens - Built-In WiFi Set-Up TroubleshootingSmart Ranges and Wall Ovens - Built-In WiFi Remote Enable DishwashersSmart Dishwashers - Benefits of the SmartHQ AppSmart Dishwashers - Set-Up Built-In WiFiSmart Dishwashers - Set-Up Optional WiFiSmart Dishwashers - Built-In WiFi Set-Up Troubleshooting LaundryWashersSmart Washers - Benefits of the SmartHQ AppSmart Washers and Dryers - Set-Up Built-in WiFiSmart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleSmart Washers - Built-In WiFi Set-Up TroubleshootingSmart Washers - Optional WiFi Set-Up Troubleshooting DryersSmart Dryers - Benefits of SmartHQ AppSmart Washers and Dryers - Set-Up Built-in WiFiSmart Washers and Dryers - Set-Up Optional WiFi with Connect ModuleSmart Dryers - Built-In WiFi Set-Up TroubleshootingSmart Dryers - Optional WiFi Set-Up Troubleshooting RefrigeratorsSmart Refrigerators - Benefits of the SmartHQ AppSmart Refrigerators - Set-Up Built-In WiFiSmart Refrigerators - Set-Up Optional WiFi with Connect ModuleSmart Refrigerators - Built-In WiFi Set-Up Troubleshooting For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday-Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Smart Appliances - IFTTT
GE Appliances has a full suite of smart appliances to help you stay connected to your home, no matter where you are. Turn your smart phone into a remote control for your appliances. For more information on our smart appliances, visit: Smart Appliances.Take your connected appliances further using IFTTT, a free web service that allows you to create "if this/then that" connections (recipes) between various apps and devices that you own, including your smart appliances. For example: IF you leave the house (close the front door) THEN your oven will automatically shut off. Or, IF the dryer cycle is complete THEN the kitchen light will blink. Find new ways to interact with your smart appliances:GE Appliances Refrigerator IFTTT ChannelGE Appliances Cooking IFTTT ChannelGE Appliances Dishwasher IFTTT ChannelGE Appliances Washer IFTTT ChannelGE Appliances Dryer IFTTT ChannelGE Appliances Air Conditioner IFTTT Channel

How to Clean Stainless Steel
Stainless steel has some unique cleaning characteristics. In order to keep your appliance looking like new, we recommend cleaning it with one of the following options. General Cleaning: For regular daily maintenance: Use mild soap (dish soap) and water. Cerama Bryte® stainless steel appliance cleaner on stainless steel exteriors or interiors. This can be purchased through GE Appliance Parts, 16 oz bottle Part number PM10X311. Citrushine Stainless Steel Wipes, removes fingerprints, de-greases and shines without streaking. This can be purchased through GE Appliance Parts, Part number WX10X10007. For heavy soils: Use a paste of baking soda and water while rubbing with a soft cloth. Do not use appliance wax, polish, bleach, steel wool, abrasives, ammonia, acids or commercial oven cleaners. Other Cleaning Suggestions: For appliances previously cleaned with a mineral oil-based stainless cleaner: Before using the Cerama Bryte® stainless steel appliance cleaner, wash the surface with dish soap and water to remove oily residue. Then use a generous amount of Cerama Bryte® stainless steel appliance cleaner to clean the appliance. (Future cleanings require only the normal amount of Cerama Bryte®.) For rust, tarnish, and small blemishes: Cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. For discoloration: Use a stainless steel cleaner and polish in the direction of the brush marks with a soft sponge per the User's Manual. Do not use an abrasive 'green' scrub pad, as that can scratch the surface. This should remove the discoloration. Rinse cooktop surface well with water. If the stainless is scratched, using one of these cleaning methods can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches. If you would like to purchase, please contact our GE Appliance Parts Center at 1.800.626.2002 or purchase a part online.

Scratches on Appliances
There four types of finishes on our appliances: Stainless Steel: Uncoated stainless steel. Found on Stainless and Black Stainless models. Painted Finish: Highly engineered, low-gloss matte metallic paint finish. Found on Slate and Black Slate models. Baked-On Porcelain:High quality porcelain enamel that is powder coated and baked on. Found on Black, White, Bisque, Almond models. CleanSteel™ (discontinued in 2015): Laminate vinyl designed to look like stainless. Found on CleanSteel models. Scratches on Non-Stainless Finishes To keep your appliance looking new and provide protection for the exterior paint finish, we recommend that you apply a coat of appliance polish wax when the appliance is new, and then at least twice a year. You may use appliance wax for light scratches that occur, but larger scratches will need to be repaired with appliance touch up paint. Touch up paint is available through our parts department. Purchase a part online. Scratches on CleanSteel exteriors cannot be repaired; the parts would need to be replaced. Scratches on Stainless Finishes Cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. If the stainless is scratched, using one of these cleaning methods can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches. For other care information: How to Clean Stainless Steel.

Fingerprint Resistant Stainless
Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. This finish is designed with durability in mind, and makes cleaning easy. Unlike Traditional Stainless, Fingerprint Resistant Stainless does not require the use of special stainless cleaners. GE Appliances has designed this fingerprint resistant finish to blend with non-fingerprint resistant stainless steels. The color and tone of our Fingerprint Resistant Stainless Steel has very good color harmony with the other products. The finish does have a more rich satin finish (slightly less reflective), but in kitchen suite appearance reviews, this has been accepted broadly. To clean:Use a mild solution of soap and warm water with a clean, soft cloth or microfiber cloth. Wipe dry with a soft clean cloth or microfiber towel to avoid streaking or water spotting. To prevent scratching, do not use the following for cleaning: Stainless Steel CleanersSoap-filled scouring padsAbrasive cleanersBleach or any product containing chlorine bleachAbrasive cloths and paper towels. Window spraysAmmoniaVinegar or acidic/vinegar-based cleanersOven cleanersAlkaline cleaners If this finish is scratched, using one of the two approved cleaning methods (mention above) can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches.

Dishwasher - Circulation System with Alternating Spray Arms
The dishwasher fills with water to the proper level just below the fine filter cap.It is normal to hear it pause during the cycle briefly. The wash pump will cycle on and send water to the lower spray arm. The motor will run, stop for 1 second, restart, stop and pause for 5 - 8 seconds, restart and then repeat this pattern throughout the cycle. The motor run time will vary depending on the wash cycle selected.During the wash cycle the wash pump alternates which spray arm to supply with water. Water is supplied to the lower spray arm, then the wash pump stops and starts again, this time sending water to the mid and upper spray arms.The lower, mid and upper spray arms do not use water at the same time. This helps maintain good water pressure throughout the cycle.

Dishwasher - Stops and Starts During Draining
It is normal for many dishwashers to start and stop several times during each drain. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation.

Ecomagination Appliances
Ecomagination is GE’s company-wide initiative to imagine and build innovative solutions to the world’s most pressing environmental challenges. And with the ecomagination kitchen suite of appliances, GE is bringing this ambitious initiative into the home to help consumers save. Double Oven Electric Ranges save time and up to 25% energy use by preparing meals in the upper oven, which pre-heats faster and more efficiently than the lower oven. Over the Range Microwaves reduce annual microwave energy use by over 20%** by activating the Power Saver feature between uses. ENERGY STAR® qualified dishwashers save an average of 17%† in overall energy and water use. ENERGY STAR qualified refrigerators save an average of 20%†† in overall energy use. Starting in 2012, more than 85% of GE refrigerators will use cyclopentane insulation. This high-performance foam material will replace the widely-used hydrofluorocarbon fillers. GE Ecomagination kitchen OTR Microwaves with Power Saver feature JVM1950D JVM1950S JNM1951D JNM1951S PVM1970D PVM1970S PNM1971S PVM2170D PVM2170S Free-standing electric double-oven ranges JB850DT JB850ST JB870DT JB870ST PB975DT PB975TT PB975ST PB978DT PB978ST Dishwashers All Energy Star qualified built-in dishwashers Refrigeration All Energy Star qualified refrigerators

Dishwasher - Pink Protective Tape
Many dishwashers come with protective tape over the corners and around the control panel. This tape is pink in color. Trim kits for door trim also have this tape. This tape helps prevent scratching while being installed or shipped and should be peeled off after installation is completed. For information on tape removal, see Appliance Protective Tape and Label Removal.

Dishwasher - Poor Wash Performance
When a dishwasher isn't washing well, it can leave food particles, detergent residue, or a white film on the dishes and glasses. Below are a few things you can do to resolve this issue. Check Installation Make sure the dishwasher is connected to the hot water line and not to cold. Is the dishwasher level from side to side and front to back? Improper leveling can lead to a number of cleaning issues, including affecting how well it can drain the dirty water from the tub. A drain hose installed over 72"H will not drain well and can affect wash performance. Incoming Water Temperature and Pressure Check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove common food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater accordingly. To be sure that the dishwasher is filling with the hottest possible water, run the hot water faucet at the kitchen sink prior to operating the dishwasher. Avoid running the dishwasher during or immediately after hot water is being used for other activities, like filling a bathtub, etc. Check the water pressure. The water pressure to the dishwasher should be 20 - 120 PSI (3/8" O.D. copper water line or 1/2" O.D. plastic water line). Cycle Selection Check the wash cycle selection. Select the appropriate cycle for the dish load. Selecting a short or light wash cycle may save water and energy, but may not provide proper wash action for a heavily soiled load. If food remains on the dishware after the cycle, a longer cycle may be required. Use the added heat options to increase water temperature inside of the dishwasher. For example, use "Hot Start", "Added Heat", "Wash Heat Boost" or similar options if your dishwasher is equipped with these features. On models with Single Rack wash or Wash Zones (Upper & Lower wash), make sure this feature is not selected. Dishwasher Wash Zones Detergent / Rinse Aid Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Do not use liquid dish detergents that are not made for automatic dishwashers. For tips about finding the best detergent, visit: Using the Right Detergent Check the amount of detergent and the water hardness. For more information about how water hardness impacts the amount of detergent you should use, visit: Dishwasher Detergent Use and Water Hardness View a short video about calibrating water hardness: Food Debris Excessive amounts of food may clog the dishwasher filters and reduce wash performance. If any jets (holes) within the wash arms are blocked, use a small object such as a paper clip or tweezers to loosen and remove the debris. Be careful not to damage the jets in any way as that will affect wash performance. On models with a removable ultra-fine and fine filter, take out the filters and clean them. These filters should be cleaned once a month to ensure optimum wash performance. Dishwasher - How to Clean Fine and Ultra Filters To prevent food debris from entering the dishwasher, scrape dishes before placing them in the dishwasher. Loading Proper loading will ensure optimal wash performance. For more information, visit: Dishwasher Loading Tips Consult your Owner's Manual for proper loading for your model. Download a copy of the Owner's Manual For general tips, view a short video about proper loading: White Film:See: White Film on Glassware, Dishware and the Interior If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Odors
Odors associated with new appliances are normal. The processes used during manufacturing often may leave a "newness" odor that may not dissipate until after several washing cycles. This condition is completely normal. You can alleviate this condition by running the dishwasher through several cycles using detergent. A dishwasher will not normally retain odors. Odors present for extended periods of time should be considered abnormal. Food Odors: If abnormal odors are observed in the dishwasher, check for food particle residue on the tub bottom. If any particles are found, remove them. View a short video removing residue: Check around the pump inlet on the back right hand side of the tub bottom. Remove any paper, plastic or other debris that may be blocking the inlet to the pump. View a short video on clearing a blocked pump: Check the spray arm jets. If any jets are blocked, use a small object such as a paper clip to loosen the debris blocking the jets. Be careful not to damage the jets in any way as that will affect wash performance. After performing the above operations, run the dishwasher with a full cup of detergent and nothing else inside. This should flush out the machine and eliminate the cause of food residue odor. To prevent this from reoccurring, scrape off plates before placing them in the dishwasher. Remember, the dishwasher is not a food disposer. View a short video on proper dishware preparation: Odor from Dirty Water in the Tub: Dirty water building up in the dishwasher between uses is an installation problem caused by an improperly installed drain hose. The installation instructions require either an air gap or a high drain loop. When this problem is observed, the drain hose was installed without either a high drain loop or an air gap. If there is no high drain loop, check your Installation Instructions or check with the installer (or plumber). Odor from dirty water: Plastic Tub Smell: During initial use you may detect a distinctive smell that is attributed to tub material, chlorine bleach in detergent and the smell of rinse aid. This is normal and the smell will tend to dissipate during normal use. Burning Odor: Check for packing material on the heating element (on newly installed models). Also, remove lower rack and check for something laying against the black heating element. Sometimes plastic articles can fall on the element. They will get hot and melt. Clean the item off the element and it will be ok to use again. Make sure the heating element is cool before touching it. To remove plastic from the dishwasher Calrod® element on Mechanical (Dial) Models: Advance the timer to the "Dry" cycle, and allow to heat for approximately 4 minutes. Advance the timer to the "OFF" position, unlatch the door, and remove the lower rack. Scrape the plastic off with a non-metallic object such as a wooden spoon. Use caution when scraping. The element will be hot. To remove plastic from the dishwasher Calrod® element on Electronic Models: Reset the dishwasher control by pressing the "Reset" pad if the dishwasher is not already off. Wait approximately 30 minutes for the heating element to cool down. Open the door and remove the lower rack. Scrape the plastic off with a non-metallic object such as a wooden spoon. Use caution when scraping. Mildew Odor: Mildew can be removed from the interior or gasket of the dishwasher, using one of the 2 cleaning solutions listed below: Mix one gallon of water with 1/2 cup of chlorine bleach OR Mix one gallon of water with 1/2 cup of ammonia Wipe out the interior with a cloth or sponge Run the dishwasher through the rinse cycle to remove any residue before loading dishes. Note: These solutions will not harm the interior, gasket or outside surface of the dishwasher. CAUTION: Mixing chlorine bleach and ammonia together will cause toxic fumes. DO NOT use them together. Only mix them separately with water. DO NOT use abrasive cleaners or concentrated cleaning agents such as Janitor in a Drum, laundry detergent, dish detergent, etc. Running the dishwasher at least once per week can usually prevent this odor, especially if food residue is present. View a short video about causes for odors in your dishwasher:

Dishwasher - Not Washing Properly
If there is food or detergent residue left on your dishes, there are a few things you can do to improve your dishwasher's cleaning performance. Check Installation Make sure the dishwasher is connected to the hot water line and not to cold water. None of our dishwashers can heat cold water so that it is hot enough to wash effectively. Is the dishwasher level from side to side and front to back? Improper leveling can lead to a number of cleaning issues, including affecting how well it can drain the dirty water from the tub. A drain hose installed over 72"H will not drain well and can affect wash performance. Incoming Water Pressure and Temperature is Important Check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove common food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. To check the water temperature, run hot water at your kitchen sink and measure the temperature of the running water with a cooking thermometer. Adjust the temperature of your water heater accordingly. Avoid running the dishwasher during or immediately after hot water is being used for other activities, like filling a bathtub, etc. Check the water pressure, since very low pressure keeps the dishwasher from filling or filling enough.. The water pressure to the dishwasher should be 20 - 120 PSI (3/8" O.D. copper water line or 1/2" O.D. plastic water line). Cycle Selection Check the wash cycle selection. Select the appropriate cycle for the dish load. Selecting a short or light wash cycle may save water and energy, but may not provide proper wash action for a heavily soiled load. If food remains on the dishware after the cycle, a longer cycle may be required. Use the added heat options to increase water temperature inside of the dishwasher. On models with Wash Zones (Upper & Lower wash), make sure this feature is not selected.Dishwasher Wash Zones Detergent Quality, and Amount Affect Performance For optimal wash performance, use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Do not use liquid dish detergents that are not made for automatic dishwashers. See: Using the Right Detergent. Check the amount of detergent and your water hardness. For more information, see: Dishwasher Detergent Use and Water Hardness. Food Debris Build-Up Excessive amounts of food may clog the dishwasher filters and reduce wash performance. If any jets (holes) within the wash arms are blocked, use a small object such as a paper clip or tweezers to loosen and remove the debris. Be careful not to damage the jets in any way as that will affect wash performance. On models with a removable ultra-fine and fine filter, take out the filters and clean them. These filters should be cleaned once a month to ensure optimum wash performance. Dishwasher - How to Clean Fine and Ultra Filters To prevent food debris from entering the dishwasher, scrape dishes before placing them in the dishwasher. Check How the Racks are Loaded Proper loading will ensure optimal wash performance. For more information, visit: Dishwasher Loading Tips. Consult your Owner's Manual for proper loading for your model. Download a copy of your Owner's Manual If You Have White Film See: White Film on Glassware, Dishware and the Interior If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwashers – Not Filling with Water
If your dishwasher is not filling with water, there are a few easy things you can do to resolve this issue. Check Filter and Flood Float The flood float keeps the dishwasher from overfilling with water. If stuck, it will prevent water from entering the dishwasher. GDF/GDT/PDT/CDT/DDT/ADT/ZDT models: Dishwasher Flood Float All other models will require service. Drain IssuesIf the dishwasher is not draining properly, it could prevent new water from entering the dishwasher. On models with a removable ultra-fine and fine filter, take out the filters and clean them. Dishwasher - How to Clean Fine and Ultra Filters For information on resolving drain issues, visit: Dishwasher Does Not Drain New InstallationIf this is a new dishwasher being used for first time: Pour 1 quart of water into the dishwasher. This will lubricate the pump seals and eliminate rattling and squealing. Allow the dishwasher to run for up to 10 minutes. Check to see if water has entered the tub. Mechanical Turn-to-Start ModelsOn models with a turn-to-start knob, there might be a slight delay of up to 3 minutes from when you start the dishwasher until the water valve turns on and water enters the dishwasher. This is normal. If water has not entered the dishwasher after 5 minutes or more, the timer knob may have been advanced too far and the first fill was bypassed. If this is the case, next time you start the dishwasher, turn the knob just enough to hear the motor start. View a short video about setting the wash cycle on a turn-to-start model: If the dishwasher still will not fill, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Does Not Drain
If your dishwasher is not draining, you may see water at the bottom of the tub. If excessive water is standing in the bottom of dishwasher, there are a few things that can cause this issue. Check for a blockage: On models with a Fine and Ultra Fine filter, remove and check the Ultra Fine filter and Fine filter underneath. For more information, visit: Dishwasher - How to Clean Fine and Ultra Filters. On models without an Ultra Fine filter at the bottom of the tub, 1-2 cups of clean water covering the bottom of the tub is normal. On models with an Ultra Fine Filter, water in the sump (filter area) is normal, but should not cover the bottom of the dishwasher. Make sure there is not paper or large objects covering or blocking the sump area in the rear of the tub. Clear out large pieces of food from the bottom of the dishwasher, like noodles, lettuce, bones, etc. Check the drain hose where it connects below the sink for blockage or a kink in the hose. New dishwashers come with a white corrugated drain hose, which should be used. Re-using old, worn out drain hoses may promote kinking and blockage. Make sure the kitchen sink drain is not clogged. If a disposer is installed, run the disposer to clear the drain system. Do not put hands into the garbage disposer, as serious injury could result. You should always turn on your garbage disposer prior to running the dishwasher to clean out any food or debris within the drain system. If an air gap is installed, remove the cap and remove any debris. Clearing the air gap will allow water to flow better as the dishwasher drains. For more information, see Dishwasher - Cleaning Your Air Gap. If a disposer was recently installed or replaced, make sure the drain plug inside the disposer was removed. Instructions for removing the drain plug are in the disposer's installation instructions. Do not use drain cleaner in the dishwasher. For more information, see: Dishwasher - Use of Drain Cleaner. Detergent type and amount: Using the wrong type or too much detergent can cause sudsing that can prevent the dishwasher from draining. See: Dishwasher - Choosing and Using the Right Detergent. Installation: The dishwasher drain hose must contain a high drain loop for the dishwasher to be able to drain. The high drain loop must be attached to the underside of the counter and attached to the sink at a specific height. Measure the height from the floor to the highest point of the drain hose and make sure the height matches what is in the installation instructions. If a disposer was recently installed make sure the drain plug inside the disposer was removed. Instructions for removing the drain plug are located in the disposer's installation instructions. Portable dishwashers that are not draining and are connected using the unicouple will need service. If they are connected with a drain hose, then these suggestions apply.If the above suggestions do not resolve the issue in built-in or portable models, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Preventing Leaking
There are many different reasons why a dishwasher might be leaking. If your dishwasher is currently leaking or flooding, see the troubleshooting suggestions below based on the location of the dishwasher leak:Dishwasher Leaks or Floods UnderneathDishwasher Leaks from DoorDishwasher - Water Leaks from the Air GapDishwasher - Water Leaks from Under Cabinet Causes for leaking:Suds in dishwasherPlumbing concernDoor or gasket issuesWater mis-directed out of door Minimize chances for leaking:Use the right type and amount of detergent Using the wrong type or too much detergent can cause over-sudsing. The suds (bubbles or soap foam) can push water out of the dishwasher, causing leaks or flooding conditions. Only detergent specifically designed for automatic dishwashers should be used. See also: Dishwasher - Excess Suds Be careful of dish soap on dishes. If you pre-wash your dishes with dish soap, you should rinse the dishes thoroughly to remove any detergent residue. The soap can create suds. Don't let rinse aid spill on the door Spills of liquid rinse aid can cause sudsing and water leaks. If rinse aid is spilled while filling, clean immediately with a damp cloth. Don't wash sponges or dish cloths in dishwasher. Dish soap in the sponge or cloth can start to create suds and start to leak. Keep your sink and air gap clear (if you have an air gap). A clogged sink can keep water from the dishwasher from draining through the sink drain. If you have an air gap at the sink (chrome cylinder next to the sink faucet), backed up water will come out of the air gap instead of backing up into the dishwasher. See also Dishwasher - Water Leaks from the Air Gap After installation, make the door is not hitting the underside of the counter or adjacent cabinet and all of the connections are properly connected. If the door is hitting the counter or cabinet, it may still give enough to latch, but not enough to form a tight seal. Reposition the dishwasher so it does not make contact the cabinet.Make sure there is no leaking from the water inlet hose or around the drain hose. Regularly check the door gasket for tears, cuts, and wear. There is a gap in the door gasket at the bottom of the door several inches in width. This is normal.If there are otherwise any tears, cuts, or wear, the door gasket may need to be replaced. See also Dishwasher - Checking and Replacing Door Gasket Make sure that the holes in the spray arm are clear. Particles of food, detergent or mineral deposits can deflect water out the front door. (Holes or splits on the side of a spray arm can also cause this.) If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Won't Run and Has No Power
If the dishwasher has no power going to it (display or buttons not lighting and dishwasher is non-responsive), there are a few things you can do to resolve this issue. Door Not Latching Properly Make sure the dishwasher door is closed tightly and is latched correctly. Open the door and then close it again firmly. Power Supply Reset your home's fuse or circuit breaker for the dishwasher. For more information, see Dishwasher Checking Fuse or Dishwasher Reset Circuit Breaker. The dishwasher may be installed with a power cord that has come loose. Not all dishwashers have a power cord; however, if your dishwasher has a cord, the outlet will be in an adjacent cabinet. Be sure the power cord is plugged into the wall and that the outlet is functioning. If it is plugged into a GFI/GFCI outlet that has a reset button, press Reset on the outlet to restore power. If your dishwasher is controlled by a wall switch, make sure the power is turned on. Wall switches are required in some areas, so check around the kitchen counter or in the cabinet under the sink for a switch you do not normally use. Protection Features Control Lock Feature: There is a child lock-out feature to prevent the dishwasher from accidentally being turned on. Make sure the Lock feature is turned "OFF" according to the instructions in your Owner's Manual. For models with an LCD display, you may have a leak protection feature that is preventing your dishwasher from running. For more information, see: Dishwashers – Floor Protect / Leak Protection Feature. If this is a new installation and there is no power to the dishwasher, have the installation checked by the company that installed the unit. The warranty on the dishwasher does not cover installation issues. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwashers - Will Not Run or Has No Power
If the dishwasher has no power going to it (display or buttons not lighting and dishwasher is non-responsive), there are a few things you can do to resolve this issue. Door Not Latching Properly Make sure the dishwasher door is closed tightly and is latched correctly. Open the door and then close it again firmly. Power Supply Reset your home's fuse or circuit breaker for the dishwasher. For more information, see Dishwasher Checking Fuse or Dishwasher Reset Circuit Breaker. The dishwasher may be installed with a power cord that has come loose. Not all dishwashers have a power cord; however, if your dishwasher has a cord, the outlet will be in an adjacent cabinet. Be sure the power cord is plugged into the wall and that the outlet is functioning. If it is plugged into a GFI/GFCI outlet that has a reset button, press Reset on the outlet to restore power. View a short video about checking for a loose plug: If your dishwasher is controlled by a wall switch, make sure the power is turned on. Wall switches are required in some areas, so check around the kitchen counter or in the cabinet under the sink for a switch you do not normally use. Protection Features Control Lock Feature: Electronic models have a child lock-out feature to prevent the dishwasher from accidentally being turned on. Make sure the Lock feature is turned "OFF" according to the instructions in your Owner's Manual. For model specific directions:Download a copy of the Owner's Manual View a general video about the Control Lock feature: For models with an LCD display, you may have a leak protection feature that is preventing your dishwasher from running. For more information, view: Dishwashers – Floor Protect / Leak Protection Feature. If this is a new installation and there is no power to the dishwasher, have the installation checked by the company that installed the unit. The warranty on the dishwasher does not cover installation issues.If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - White Film on Glassware, Dishware and the Interior
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by phosphate-free dishwasher detergent. Detergents without phosphates can potentially leave a white film on glassware and other items, and even the dishwasher tub itself. Film is most often observed in hard water areas. Please note that “film” refers to a mineral build up and not etching as a result of using too much detergent. Automatic dishwashing detergents are now phosphate-free to comply with various state regulations that became effective July 1, 2010. The changeover in stores has been occurring gradually since late 2009. Removing white film: Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner.. Use Citric Acid following the instructions below (can be purchased from GE Appliance Parts - part number WD35X151 or at the local supermarket). Pour the citric acid in the detergent cup and close the cover. Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly. Use a vinegar rinse. Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed. View a short video about removing the white film:

Dishwasher Leveling Legs
When the dishwasher is removed from the box, there are four leveling legs attached to a wood skid (two on each side). To detach the dishwasher from the skid, the legs must first be removed. Do not throw them away; they are the leveling legs required for installation of the dishwasher. For more information about the leveling legs, consult your Installation Instructions. Download a copy of the Installation InstructionsTo get an ideal wash, your dishwasher needs to be level. An easy way to see if your dishwasher is level is to open the door and see if the rack rolls out as soon as you open the door. If the racks roll out, this indicates your dishwasher is angled forward, and needs to be properly leveled.Another way to check the leveling is to take a level and place it on the top rack rail to ensure it is level. If the dishwasher is not level, adjust the 4 leveling legs. The leveling legs are screws on the bottom of dishwasher that will level the dishwasher when adjusted.To level the dishwasher, use an adjustable wrench and turn the legs clockwise to raise or counter-clockwise to lower the dishwasher on that side. View this short video about leveling your dishwasher:

Dishwasher - Removing White Film or Residue
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by your dishwasher detergent. Because modern detergent are phosphate-free, they can potentially leave a white film on glassware, other items, and even the dishwasher tub itself. This film is most often observed in hard water areas. Options for Removing White Film: Use a high quality Dishwasher Cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner. Use Citric Acid following the instructions below (can be purchased from our Parts Department - part number WD35X151 or at the local supermarket) Pour the citric acid in the detergent cup and close the cover. Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly. Use a vinegar rinse. Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.

Dishwasher – Not Filling with Water
If your dishwasher is not filling with water, there are a few easy things you can do to resolve this issue: Check Filter and Flood Float The flood float keeps the dishwasher from overfilling with water. If stuck, it will prevent water from entering the dishwasher. Most 2015 and newer models: Dishwasher Flood Float.All other models will require service. Drain Issues If the dishwasher is not draining properly, it could prevent new water from entering the dishwasher. On models with a removable ultra-fine and fine filter, take out the filters and clean them. Dishwasher - How to Clean Fine and Ultra FiltersFor information on resolving drain issues, visit: Dishwasher Does Not Drain.New Installation If this is a new dishwasher being used for first time: Pour 1 quart of water into the dishwasher. This will lubricate the pump seals and eliminate rattling and squealing. Allow the dishwasher to run for up to 10 minutes. Check to see if water has entered the tub. If the dishwasher still will not fill, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Odors
Odors associated with new appliances are normal. The processes used during manufacturing often may leave a "newness" odor that may not dissipate until after several washing cycles. This condition is completely normal. You can alleviate this condition by running the dishwasher through several cycles using detergent. A dishwasher will not normally retain odors. Odors present for extended periods of time should be considered abnormal. Food Odors: If abnormal odors are observed in the dishwasher, check for food particle residue on the tub bottom. If any particles are found, remove them.Check around the pump inlet on the back right hand side of the tub bottom. Remove any paper, plastic or other debris that may be blocking the inlet to the pump. Check the spray arm jets. If any jets are blocked, use a small object such as a paper clip to loosen the debris blocking the jets. Be careful not to damage the jets in any way as that will affect wash performance.After performing the above operations, run the dishwasher with a full cup of detergent and nothing else inside. This should flush out the machine and eliminate the cause of food residue odor.To prevent this from reoccurring, scrape off plates before placing them in the dishwasher. Remember, the dishwasher is not a food disposer. Odor from dirty water in the tub: Dirty water building up in the dishwasher between uses is an installation problem caused by an improperly installed drain hose. The installation instructions require either an air gap or a high drain loop. When this problem is observed, the drain hose was installed without either a high drain loop or an air gap. If there is no high drain loop, check your Installation Instructions or check with the installer (or plumber).Clean the filters: Dishwasher How to Clean Fine and Ultra Fine Filters. Plastic Tub Smell: During initial use you may detect a distinctive smell that is attributed to tub material, chlorine bleach in detergent and the smell of rinse aid. This is normal and the smell will tend to dissipate during normal use.Mildew Odor: Mildew can be removed from the interior or gasket of the dishwasher, using one of the 2 cleaning solutions listed below: Mix one gallon of water with 1/2 cup of chlorine bleach OR Mix one gallon of water with 1/2 cup of ammonia Wipe out the interior with a cloth or sponge Run the dishwasher through the rinse cycle to remove any residue before loading dishes. These solutions will not harm the interior, gasket or outside surface of the dishwasher. CAUTION: Mixing chlorine bleach and ammonia together will cause toxic fumes. DO NOT use them together. Only mix them separately with water. DO NOT use abrasive cleaners or concentrated cleaning agents such as Janitor in a Drum, laundry detergent, dish detergent, etc.Running the dishwasher at least once per week can usually prevent this odor, especially if food residue is present.

Dishwasher Interior Staining Rust
Rust stains or yellow staining on the interior of a dishwasher are generally from one of these sources: Stains from objects placed inside the dishwasher, such as pizza pans.Rust stains appearing to originate on racks, heating elements, or stainless steel parts inside the dishwasher.Rust from the water supply. Rust stains from objects placed inside the dishwasher can usually be lightened or removed with a citric acid treatment. To remove these stains, you can treat with citric acid crystals following the steps below:Fill the detergent cup with three to four ounces of citric acid crystals and close the cup.Run the dishwasher through a normal cycle.Rinse thoroughly by running the dishwasher through another cycle without the crystals but with a full cup of detergent.Repeat the process if one treatment did not completely remove the staining. To prevent a reoccurrence of rust, keep objects prone to rusting out of the dishwasher, or prevent them from coming in contact with the dishwasher tub. This situation can occur on both plastic and stainless steel tub models. Rusting of the Calrod® heating element, stainless steel screws, and stainless steel supporting brackets is usually caused by surface iron on those parts and is cosmetic. Note: The parts themselves are not rusting.The rust may show up on the part, on the tub bottom under the Calrod element, or on the tub surrounding the affected part. The rust stain can usually be lightened or removed with the citric acid treatment described above.After one treatment, the rust stains will usually not reappear.Rust on the racks is not repairable; we recommend replacing the racks if the rusting becomes extensive. A yellow stain or ring under the heating element is a build-up of minerals that have come off the heating element during many dishwasher cycles. This can be removed by wiping it with a mild cleanser and a towel.Use non-abrasive cleansers on stainless steel tubs with this problem.An overall yellow staining is probably caused by minerals from the household water supply (or coffee or tea stains), and can be cleaned using the citric acid treatment. Rust coming from the house water supply could be the indication of a plumbing problem requiring the attention of a plumber. The water itself could also contain rust. There are many types of filters available through plumbing contractors that can aid in the control of rust.GE Appliances also recommends Iron-Out® for removing rust deposit from the interiors. Iron-Out® should be placed directly on the affected area for best results. DO NOT put Iron-Out® in the detergent cup to run it through a cycle.Citric Acid: Citric acid is available in liquid or crystal form. GE Appliances recommends the crystals because they will remain in the detergent cup until it is time to dispense the product, while the liquid is likely to run out before the detergent cup opens. Citric acid crystals are sometimes called "sour salt" and are available at some drug stores and most grocery stores in the canning or spice section. GE Appliance Parts also stocks Citric Acid Crystals as part number WD35X151. Purchase a part online.Citric acid can be used in both plastic and stainless steel interior dishwashers.Do not place silverware, aluminum items or other metals in the dishwasher during this process to avoid tarnishing those items.Dishes or glasses with "patterns" should not be left in the dishwasher when doing a citric acid treatment. Some "patterns" can be damaged or washed off.

Dishwasher - Adjusting Leveling Legs
When the dishwasher is removed from the box, there are four leveling legs attached to a wood skid (two on each side). To detach the dishwasher from the skid, the legs must first be removed. Do not throw them away; they are the leveling legs required for installation of the dishwasher. For more information about the leveling legs, consult your Installation Instructions. To get an ideal wash, your dishwasher needs to be level. An easy way to see if your dishwasher is level is to open the door and see if the rack rolls out as soon as you open the door. If the racks roll out, this indicates your dishwasher is angled forward, and needs to be properly leveled.Another way to check the leveling is to take a level and place it on the top rack rail to ensure it is level. If the dishwasher is not level, adjust the 4 leveling legs. The leveling legs are screws on the bottom of dishwasher that will level the dishwasher when adjusted.To level the dishwasher, use an adjustable wrench and turn the legs clockwise to raise or counter-clockwise to lower the dishwasher on that side.

Dishwashers - Interior Staining
The interior of the dishwasher is designed to resist staining; however, should staining occur, we recommend the following solutions: Gray and/or brown stains: Can be a calcium or iron build-up. This is a water condition and may reappear after cleaning. To remove these stains, you can treat with citric acid crystals using the steps below: Fill the detergent cup with three to four ounces of citric acid crystals and close the cup. Run the dishwasher through a normal cycle. Rinse thoroughly by running the dishwasher through another cycle without the crystals but with a full cup of detergent. A severe mineral build up may require a second treatment to remove all of the accumulation. Red, pink or orange stains: Generally caused by a tomato-based products, such as pasta sauce. Citric acid will not have an effect on red, pink or orange stains. This stain is not easily removed, but will fade over time. To keep this from happening in the future, remove any excess tomato sauce from your dishes before loading them in the dishwasher. Staining can also be minimized by running your dishwasher immediately after loading with dishes that have tomato sauce on them. Green stains: Typically caused by specific types of detergents that contain dye or color pigments. Some gel-type detergents have been tested and proven to cause this staining after prolonged use. Switching to a different detergent is the best way to prevent these stains. White stains/film: Can be caused by hard water minerals or an excess of detergent residue. Over time, hard water build-up can cause damage to components of the dishwasher. You may want to consider installing a water softener. Remove mineral build-up or detergent residue with the citric acid treatment described in the "Gray and/or brown stains" section. Note: Citric acid is available in liquid or crystal form. We recommend the crystals because they will remain in the detergent cup until it is time to dispense the product, while the liquid is likely to run out before the detergent cup opens. Citric acid crystals are sometimes called "sour salt" and are available at some drug stores and most grocery stores in the canning or spice section. GE Appliances Parts also stocks Citric Acid Crystals as part number WD35X151. Citric acid can be used in both plastic and stainless steel interior dishwashers. This procedure should be completed in an empty dishwasher, though dishes/glassware with mineral or detergent build up can stay in the dishwasher, Do not place silverware, aluminum items or other metals in the dishwasher during this process to avoid tarnishing those items. Dishes or glasses with "patterns" should not be left in the dishwasher when doing a citric acid treatment. Some "patterns" can be damaged or washed off. Rust / yellow stains: Dishwasher Interior Staining Rust

Dishwasher - Door Does Not Close Properly
If the dishwasher door will not close or latch properly, check the installation of the dishwasher. If the door is hitting the cabinet, it will not close properly and could result in leaking. The dishwasher must be aligned in the cabinet so it does not interfere with the closing of the door. Make sure the dishwasher is leveled. If the dishwasher was not installed correctly, we suggest that you contact the installer or refer to your Installation Instructions to reinstall. The warranty on the dishwasher does not cover installation issues. Download a copy of the Installation Instructions. On GDF/GDT/PDT/CDT/DDT/ADT/ZDT dishwasher models with adjustable racks, make sure the upper rack is in the correct position. The rack is adjustable up or down 2" but should not be raised or lowered on one side only. If the rack is not level, it will not push in all the way. This prevents the door from closing all the way. Door Not Aligned If your dishwasher door is not aligned or appears to be crooked, it may be because the door has come off one of its hinges. A misaligned door can cause leaking from around the door. To verify, open the door slightly and check both hinges. Dishwasher Door Is Not Aligned You can also view this short video with general information about why a dishwasher door may not close properly: If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwashers - Blinking Lights or Beeping Sounds
Dishwashers equipped with an electronic control may start displaying blinking lights or have beeping sounds. This alerts the user that the dishwasher may need attention.Since the lights and sounds mean different things on different models, it is best to refer to your Owner's Manual for an explanation of the various blinking lights and beeping sounds. Download a copy of your Owner's Manual. Beeping Sound, Blinking, and Will Not Start: A beeping sound every 30 seconds: Indicates the dishwasher door was unlatched during the cycle. Close the dishwasher door to resume the cycle. Blinking "Start/Reset" light: Indicates that the dishwasher has been reset and is in the process of turning off. This light will blink for 75 to 90 seconds, depending on the model. View a short video about blinking lights: Other blinking lights or beeping sounds: May indicate a problem with the dishwasher caused by power surges. Try pressing the "Start/Reset" pad to reset the dishwasher and wait 2 minutes. If the problem persists, reset (reboot) the dishwasher by turning off power to the unit at the house circuit breaker/fuse box for 30 seconds. Restore power and the dishwasher should function normally. View a short video about resetting your dishwasher: If the above suggestions do not resolve the issue and the dishwasher is still beeping and flashing lights, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwashers - Will Not Run, Has Lights or Sound
If your dishwasher will not start, but has power (light or sound), then there are a few things you can do to get the dishwasher to run again. Check the Control Lock Feature Control Lock Feature: Electronic models have a child lock-out feature to prevent the dishwasher from accidentally being turned on. Make sure the Lock feature is turned "OFF" according to the instructions in your Owner's Manual. For model specific directions: Download a copy of the Owner's Manual. View a general video about the Control Lock feature: Door Not Latching Properly Make sure there is nothing preventing the door from closing securely, like trim, insulation, the countertop, etc. Make Sure the Delay Start is Not On On models with a delay hours button, the delayed start feature may be activated. For more information, view: Dishwasher Delay Start Option. Sleep Mode Some models have a Sleep/Sabbath Mode, which turns off all lights and sounds to turn this feature on/off check the owner’s manual for model specific information: Download a copy of the Owner's Manual. Demo Mode Make sure the dishwasher is not in Demo Mode. For more information, view: Dishwasher - Demo Mode. Dishwasher Making a Slight Humming Noise But Will Not Run Models starting with GDF/GDT/PDT/CDT/DDT/ADT/ZDT: Add one pint of hot tap water to the bottom of the dishwasher and allow it to run for five minutes. For other models, view: Hums and Will Not Fill. Check if the Flood Float is Stuck GDF/GDT/PDT/CDT/DDT/ADT/ZDT models, view: Dishwasher Flood Float. All other models will require service. Leak Detection Feature For models with an LCD display you may have a leak protection feature that is preventing your dishwasher from running. For more information, view: Dishwashers – Floor Protect / Leak Protection Feature. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - H20 in Display
Anytime the H20 error appears in the dishwasher's display, the dishwasher is not getting enough water or no water at all. The water fill phase of the cycle is on a timer. If the water pressure is OFF or not high enough, the dishwasher will not get any or enough water during this phase. When this error occurs, it is likely that the water supply to the dishwasher has not been turned completely ON. This error commonly occurs:when the dishwasher is being run for the very first time, orafter work has been completed on the house plumbing, orwhen the water supply to the dishwasher under the sink has been recently turned OFF.To resolve this error:Locate the hot water valve under the sink nearest the dishwasher and ensure it is turned completely ON so that the dishwasher will get the best water pressure to fill properly in the time allotted in the water fill phase of the cycle. See video of water valve below: Ensure the appliance is leveled properly to prevent water from falling too far forward or too far back into the appliance. A tilted or leaning appliance can give the sense that the water level is low in certain areas.Select another cycle option, then put the option back to your desired setting to clear the H20 code.If the H20 error continues and it has been confirmed that the house water supply/pressure is adequate, the water valve is completely ON, and the dishwasher is level, a service call is recommended. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Leaks From Door
If the dishwasher is leaking from under or around the door, check the following:New Installation:Door leak on a new dishwasher: The dishwasher will have to go through several complete wash cycles to properly seat the new door gasket. Check to be sure the edge of the control panel is not hitting the adjacent cabinet. The door may give enough to latch, but not enough to form a tight seal. Reposition the dishwasher so it does not make contact the cabinet. See also Dishwasher Door Does Not Close Properly.Check Gasket:Inspect the door gasket. For more information, visit: Dishwasher - Checking and Replacing Door GasketFor models with a light gray gasket mounted around the edge of the door, check the front inside lower corners of the dishwasher tub for black corner pieces (baffles), one on each side. Are they missing or damaged? In either case, you can purchase a GE Appliance part or accessory online. Order a part online Models with a black door gasket mounted on the tub do not have corner gaskets. View a short video about replacing the corner baffles: Door and Door VentOn models with external vents, it is normal for warm, moist air to come through the vent during drying and when water is being pumped out. This is necessary for drying.If the vent cap on the inside of the door at the top corner is loose, water can leak from the door. Hand tighten the vent cap to prevent leaking.If the dishwasher door is not aligned, the door cannot seal properly. For more information about aligning the door: Dishwasher Door is Not AlignedIf the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Leaking From Door
If the dishwasher is leaking from under or around the door, check the following: New Installation: Door leak on a new dishwasher: The dishwasher will have to go through several complete wash cycles to properly seat the new door gasket. Check to be sure the edge of the control panel is not hitting the adjacent cabinet. The door may give enough to latch, but not enough to form a tight seal. Re-position the dishwasher so it does not make contact the cabinet. See also Dishwasher Door Does Not Close Properly.Check Gasket: Inspect the door gasket. For more information, visit: Dishwasher - Checking and Replacing Door Gasket.For models with a light gray gasket mounted around the edge of the door, check the front inside lower corners of the dishwasher tub for black corner pieces (baffles), one on each side. Are they missing or damaged? In either case, you can purchase a GE Appliance part or accessory online. Order a part online. Models with a black door gasket mounted on the tub do not have corner gaskets. Door and Door Vent On models with external vents, it is normal for warm, moist air to come through the vent during drying and when water is being pumped out. This is necessary for drying.If the vent cap on the inside of the door at the top corner is loose, water can leak from the door. Hand tighten the vent cap to prevent leaking.If the dishwasher door is not aligned, the door cannot seal properly. For more information about aligning the door, view: Dishwasher Door is Not Aligned. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Causes of Spotting, Grit, and Film on Dishes from Dishwasher
If you are getting grit on your dishes or are seeing spotting or filming, check the following: Extremely hard water Try using a rinse agent Invest in a water softener for your home. Rinse aid dispenser is empty Use of a rinse aid can improve wash and dry performance by causing the water to sheet off of the dishes inside the dishwasher. This prevents water spots from forming on the glassware and dishware. View a short video about checking and filling the rinse aid dispenser: (appearance may vary) Temperature concerns Sandy grit left on dishes is from water not being hot enough to dissolve liquid or dry detergent. The water coming into the dishwasher should be a minimum of 120 degrees Fahrenheit. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a canning or meat thermometer. Adjust the temperature of the water heater accordingly. To be sure that the dishwasher is filling with the hottest possible water, run the hot water faucet at the kitchen sink prior to operating the dishwasher. Also, avoid running the dishwasher while hot water is being used for other activities. Overloading of dishes or improper loading of dishes Check the dishwasher loading and make sure dishes are loaded properly to ensure that water can reach all of the soiled surfaces in both racks. View a short video about proper loading: Detergent issues Using incorrect detergent amount. Use only fresh detergent made for use in dishwashers. Soft hot water requires less detergent - perhaps a quarter of a cup in the main cup. Very hard water requires a full main cup and a full open cup to get good wash performance. Conditions between these require judgment. Use enough to get the job done, but don't use more than you need. Poor water pressure Check the sump area (lowest recessed area in dishwasher basin) inside dishwasher for restriction. This can cause poor water pressure in the spray arm. Check the water inlet for kinks. Dishwashers require 15 to 120 psi and should be installed using 3/8" o.d. copper or 1/2" o.d. plastic water line. Using a water line that is too small will restrict proper water flow into dishwasher. View a short video about white film on dishes: For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Poor Drying
Some water remaining in the bottom of the dishwasher after completion of a dry cycle is normal. If your dishes are not drying properly, please check for the following conditions:Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line.Unload the lower rack first. Water from the upper rack can spill on the lower rack, making the lower rack dishes wet.Make sure that dishes are not touching. Fancy cookware can also keep dishes from drying properly. For example, dimples, indents or etching allows water to pool resulting in dishes remaining wet at the end of the cycle, they may require shaking off the water. Do not overload dishes.Check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishware and glassware. Rinse Aids, such as Jet-Dry®, can be purchased in your local grocery store.Use "Heated Dry" This feature adds heat to promote drying. If you do not want to use "Heated dry", open the dishwasher door several inches immediately after the dishwasher turns off. This allows the warm moist air to escape the dishwasher and speeds up energy saving drying.If you do not open the door when using the energy saving dry feature, dry times will be long. For energy saving drying, it is best to let your dishes dry overnight. Power Dry" replaces the Heated Dry button on models with this option. It can be added to any cycle but Rinse. Power Dry adds 65 minutes of dry time to the cycle. When the Clean light comes on, the fan will run for another 90 minutes or until the door is opened. Power Dry works differently on the Express Wash and eWash cycles: Express Wash: The final rinse temperature is increased to aid in water evaporation, and adds 15 minutes of fan drying time to the end of the cycle.eWash: Does not increase the rinse temperature. On this cycle, only the fan is used to dry the dishes. The dry time is 1.5 hours. Use the available heat options on your dishwasher. Any that add heat will improve dry performance. These options have a variety of names. Look for buttons with names like "Added Heat", "Wash Heat Boost", "High Temperature Rinse", and so on. Select one or all of these options. Some models have more than others and some models do not have any at all. If available to you, these options may improve drying performance by increasing the temperature of the water inside the dishwasher.Use one of the cycles designed for heavy soil. These go by the name of "Cookware", "Pots and Pans", "Potscrubber", and so on. These cycles add more heat than the "Normal" cycle and as a result, may improve drying performance for you. If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Cleaning the Interior
A dishwasher interior is self-cleaned through normal use and operation of the dishwasher. If soap build-up does occur, the residue may be removed with vinegar, citric acid, or a high quality dishwasher cleaning product such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner. Options for Cleaning Interior A dishwasher cleaner will break up mineral deposits, and remove hard water film and stains. You can purchase this at your local grocery store or order online: WX10X10209. Citric acid can also be used to clean dishwashers. You can order citric acid online: WD35X151 Use a vinegar rinse. Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens, and let the dishwasher complete its cycle. This may be repeated several times a year if needed. Caution: Avoid the use of abrasive scouring pads or harsh cleaners as they may mar the finish. Sump Area You can remove the sump cover for cleaning on many models. For model specific information about accessing this area, check the Owner's Manual.

Dishwasher - Not Enough Water
To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.If not enough water is entering the dishwasher, check to make sure that the inlet water hose connected to the dishwasher is not kinked.Inspect by removing the toe-kick plate on the front bottom of the dishwasher.Water valve is usually located on the lower left side of the dishwasher.Inspect the inlet hose for possible kinks, bends, or wear.Too little water can also result if your water pressure is low.Dishwashers require 20 to 120 PSI.Water line should be 3/8" o.d. minimum copper tubing. Using a water line that is too small will restrict proper water flow into dishwasher.If the water supply to the dishwasher is only partially open, water to the dishwasher would be restricted.The water line and valve is usually under the sink.Make sure it is turned on and fully open: counter-clockwise (left) is opened and clockwise (right) is closed.If the dishwasher has the proper water pressure, proper installation and no kink is found, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Not Running But Has Lights or Sound
If your dishwasher will not start, but has power (light or sound), then there are a few things you can do to get the dishwasher to run again. Check the Control Lock Feature Control Lock Feature: There is a child lock-out feature to prevent the dishwasher from accidentally being turned on. Make sure the Lock feature is turned "OFF" according to the instructions in your Owner's Manual. Door Not Latching Properly Make sure there is nothing preventing the door from closing securely, like trim, insulation, the countertop, etc. Make Sure the Delay Start is Not On On models with a delay hours button, the delayed start feature may be activated. For more information, see: Dishwasher Delay Start Option. Sleep Mode Some models have a Sleep/Sabbath Mode, which turns off all lights and sounds to turn this feature on/off check the owner’s manual for model specific information. Dishwasher Making a Slight Humming Noise But Will Not Run Add one pint of hot tap water to the bottom of the dishwasher and allow it to run for five minutes. This moistens the pump seals. Is the Flood Float Stuck? Dishwasher Flood Float Leak Detection Feature For models with an LCD display you may have a leak protection feature that is preventing your dishwasher from running. For more information, see: Dishwashers – Floor Protect / Leak Protection Feature. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Sanitization Cycle
This cycle is designed to meet NSF Residential standards, not NSF Commercial standards. To meet NSF Residential (National Sanitation Foundation) requirements, the dishwasher will run until the water temperature inside the dishwasher reaches approximately 155 degrees F.Sanitization (also called SaniWash, Sanitize, or Anti-Bacteria):Timing of the cycle is determined by how long it takes for the water to be heated to 155 degrees F. If it takes less than one hour to heat the water, The dishwasher continues to circulate this temperature water for an additional 5 minutes. At this point, the dishwasher will pump out. If Heated Dry is used, the dry cycle will run and then the Sanitization light will illuminate.If Heated Dry is not used, there will be a short cool down period and then the Sanitization light will illuminate. The dishwasher attempt to heat the water longer than 1 hour. If the water is still not 155 degrees F after 1 hour of heating, the dishwasher will shut off and the Sanitization light will not illuminate. If the Sanitize light is not on: Dishwashers - Sanitized Light Not On at End of CycleIf the dishwasher has Sani-Rinse instead of Sani Wash or Sanitize, visit: Dishwasher Sani-Rinse Option

Dishwasher Correct Water Temperature
For optimal cleaning performance and to prevent damage to dishes, water entering the dishwasher must be at least 120 degrees F and not more than 150 degrees F. Always make sure the dishwasher is connected to the hot water line, not the cold. You can check your water temperature with a candy or meat thermometer: Turn on the faucet nearest the dishwasher, place the thermometer in a glass, and let the water run into the glass until the temperature stops rising (one minute or more). If the water is not hot enough, your water heater may need to be adjusted. If you have a mechanical (knob) control dishwasher or your water heater is far from the dishwasher, it is a good idea to let the water run in the sink until it gets hot before starting the dishwasher. This makes sure the dishwasher is starting out with the hot water it needs for good wash and dry performance.

Dishwasher Portable Power Cord
The power cord is three-wire, 15-amp heavy-duty with a standard 3 prong grounding plug that fits into a 3-prong grounded receptacle. It is located at the top right corner as you face the rear of the dishwasher.The power cord is 60" long when fully extended from the dishwasher and therefore should conveniently reach a receptacle near the sink for easy use. The 60" (5 feet) power cord is for portable dishwashers ONLY.Built-in models are generally hard wired. Any dishwasher cord over 72" (6 feet) will void the warranty.GE strongly recommends that an extension cord not be used with a dishwasher due to the potential safety hazards under certain conditions. However, if an extension cord is used, it is absolutely necessary that it be a 3-wire, 15-amp heavy-duty type with a standard 3-prong grounding plug, UL® (Underwriter Laboratories) approved.For Dishwasher Storage: The cord and hose can be inserted into a storage pocket on the back of the dishwasher. Some 1980 and prior models have retractable cords.Note: All hoses will extend 35" out from the back of the dishwasher.

Cleaning Utensils and Cookware in Dishwasher
Stainless steel utensils and tableware wash beautifully in a dishwasher; however, do not mix them with sterling silver because it can pit the silver. Dry detergent (not liquid) on aluminum and silver may cause black spots which are difficult to remove. Avoid placing these utensils under the detergent cup. Aluminum ware will clean satisfactorily in your dishwasher. Some darkening or spotting of aluminum may take place due to the mineral content of the water and the detergent. If this happens, scour all surfaces with soap filled steel wool pads. Some colored anodized aluminum can fade in the dishwasher.Dry detergent (not liquid) on aluminum and silver may cause black spots which are difficult to remove. Avoid placing these utensils under the detergent cup. Iron skillets should not be placed in the dishwasher. In order to prevent their rusting, they are oil seasoned by the manufacturer. The highly efficient washing action in your dishwasher will remove this seasoning. Pewter ware should not be placed in dishwasher, it will tarnish. The dishwasher itself cannot tarnish tableware. It can only fill, circulate water and detergent, rinse, and drain. If flatware is tarnishing, first check with the manufacturer of the flatware to make sure it does not have aluminum or sterling silver in its content. If it does, this is a normal reaction with minerals in water and the detergent. We recommend hand washing these pieces or you may consider trying a different brand of detergent.If above suggestions do not remedy the situation you may consider calling the detergent manufacturer for their recommendations.

Dishwashers - Explanation of the LED Countdown Display
On electronic models with the countdown display, you may notice the dishwasher does not display the same time each time you start a cycle, and sometimes the count down display time jumps around. This is normal. View a short video about the dishwasher electronic timer: All models with count down displays are "smart" dishwashers. This means the dishwasher has a dirt and temperature sensor that measures wash conditions. The dishwasher automatically adjusts the wash cycle for water temperature and soil levels. These dishwashers also have a "memory." Remembers conditions from previous wash cycles. When the dishwasher is started, the displayed time is an estimate, based on cycles selected and wash times from previous cycles. As a result, the displayed run time at the start of a load may vary from wash load to wash load, even if the same options are always used. If conditions are different than they were on recent previous cycles, the dishwasher will adjust wash times to give great results with the current soil load and water temperature. If you notice a time "jump", this is normal. It is the dishwasher's way of letting you know that the current cycle will run longer or shorter than what was expected because of the wash load conditions.

Dishwasher Storage
If your dishwasher going to be stored in an unheated location during the winter months or in a vacation home, see your Owner's Manual for model specific instructions to prevent the machine from freezing. If no direction is found in your Owner's Manual, follow the steps below. This procedure can also be followed in summer months to prevent mold buildup if you plan to leave your dishwasher unused for an extended period of time.Directions:Remove fuses or trip circuit breakers to remove electric power from the dishwasher.Turn off the water supply to the dishwasher and drain the water inlet line.Remove the water valve from the dishwasher and blow on the small plastic outlet to remove any water.Remove the plastic sump cover in the tub bottom by removing the two screws. Slide the cover from underneath the heating element; remove the grid screen in models that are so equipped. Soak up any water with a sponge.Note:It is not necessary to lubricate any of the gaskets or seals, any lubricant would just end up in your wash water when you use it next.When re-installed, it is possible for the pump seals to stick from sitting unused. See the below information if this has happened. If the dishwasher makes a low grade hum sound, and will not run, your pump seals are probably stuck. Follow the steps below to remedy this problem:Pour 1 quart of hot tap water mixed with 4 oz. of completely dissolved citric acid down through the power tower in the center of the spray arm, Let it stand for approx. 30 minutes.Run the dishwasher through one complete cycle to completely rinse out the tub.If the motor still does not start service will be required.Note: Two (2) ounces of citric acid may be added to your soap cup, and then run, before storage. This will prevent the seals from sticking. Citric Acid prevents mineral deposits from building up on the pump seals. For extremely hard water areas, you may want to follow this process on a monthly basis.

Dishwasher - Door Not Closing Properly
If the dishwasher door will not close or latch properly: Check the Installation If the dishwasher was not installed correctly, we suggest that you contact the installer or refer to your Installation Instructions to reinstall. The warranty on the dishwasher does not cover installation issues. If the door is hitting the cabinet, it will not close properly and could result in leaking. The dishwasher must be aligned in the cabinet so it does not interfere with the closing of the door.Make sure the dishwasher is leveled. Models With Height Adjustable Racks Make sure the upper rack is in the correct position. The rack is adjustable up or down 2" but should not be raised or lowered on one side only.If the rack is not level, it will not push in all the way. This prevents the door from closing all the way. Door Not Aligned If your dishwasher door is not aligned or appears to be crooked, it may be because the door has come off one of its hinges. A misaligned door can cause leaking from around the door. To verify, open the door slightly and check both hinges. Dishwasher Door Is Not Aligned If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - GE Profile™ Series with SmartDispense Technology
What is SmartDispense?SmartDispense was the first dishwasher to dispense just the right amount of detergent in every cycle (including each pre-wash) based on water hardness and soil level. This is not a feature on current dishwashers. View a short video about using SmartDispense: How does the dishwasher recognize water hardness?There was a water hardness test strip (WD01X10295) provided with each SmartDispense unit that allowed you to program in the water hardness upon initial installation. View a short video about calibrating water hardness: What is the benefit of dispensing detergent based on water hardness?More detergent is dispensed in hard water situations and less is dispensed in soft water due to sudsing. What type of detergent was recommended in the SmartDispense unit?The SmartDispense reservoir (located in the dishwasher door) accommodates either liquid or gel dishwasher detergent. No powder detergent can be inserted into the reservoir. Any dishwasher detergent manufacturer's liquid or gel will work in the SmartDispense dishwasher. How much dishwasher detergent liquid or gel will fit into the reservoir?The reservoir holds 45 oz of liquid or gel - which is a standard sized bottle of detergent. How do I know how much detergent is left in the SmartDispense reservoir?There is a red LED on the control panel to indicate when the SmartDispense reservoir is low. When the light illuminates, there are approximately 11 washes remaining. Can I use the manual detergent cup if there is detergent in the SmartDispense reservoir?You can manually add detergent or cleaning product using the manual detergent cup; however, if there is detergent in the SmartDispense reservoir it will also be pumped out during the wash cycle.

Dishwashers - Food or Mildew Odor
If you have an odor coming from your dishwasher, check the following.Dirty water in the tub:Dirty water building up between uses may be an installation problem caused by an improperly installed drain hose. The drain hose must have a high drain loop or be connected to an air gap. Check the Installation Instructions for installation guidelines. Download a copy of the Installation Instructions. Food residue: Check around the pump inlet screen on the tub bottom for any paper, plastic or other debris that may be blocking the inlet to the pump. Inspect the spray arm jets. If any jets are blocked, use a small object like a paper clip to loosen the debris blocking the jets. Be careful not to damage the jets in any way, as that will affect wash performance. After checking the pump inlet and spray arm jets, run the dishwasher with a full cup of detergent and no dishes. This should flush out the machine and eliminate the cause of food residue odor. View a short video on clearing a blocked pump: Mildew:Mildew can be wiped from the interior or gasket of the dishwasher with a damp cloth. Running the dishwasher at least once a week can usually prevent mildew, especially if food residue is present. To remove: Mix one gallon of water with 1/2 cup of chlorine bleach, OR mix one gallon of water with 1/2 cup of ammonia. CAUTION: Mixing chlorine bleach and ammonia together will cause toxic fumes. DO NOT mix them together. Wipe out the interior with a cloth or sponge. Run the dishwasher through the rinse cycle to remove any residue before loading dishes. View a short video about causes for odors in your dishwasher: A dishwasher will not normally retain odors, so odors present for extended periods of time should be considered abnormal. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Wood Base Removal During Installation
How to remove the wood base on the bottom of dishwasher:All Built-in Models:Leave the dishwasher upright and remove the 4 hex-head screws that hold the dishwasher to the wood base. The screws are located inside the "U" shaped frame, near the door springs. Discard the screws and wood base.All Portable/Convertible Models:Carefully lay the dishwasher on its back, being careful not to damage the power cord or unicouple assembly. There will be 4 hex-head screws screwed through the wood into the dishwasher. Remove and discard the screws and wood base. Stand dishwasher upright.

Dishwasher - Odor From Food or Mildew
If you have an odor in your dishwasher, check the following: Dirty water in the tub: Dirty water building up between uses may be an installation problem caused by an improperly installed drain hose. The drain hose must have a high drain loop or be connected to an air gap.Check the Installation Instructions for installation guidelines. Food residue: Check around the pump inlet screen on the tub bottom for any paper, plastic or other debris that may be blocking the inlet to the pump.Inspect the spray arm jets. If any jets are blocked, use a small object like a paper clip to loosen the debris blocking the jets. Be careful not to damage the jets in any way, as that will affect wash performance.After checking the pump inlet and spray arm jets, run the dishwasher with a full cup of detergent and no dishes. This should flush out the machine and eliminate the cause of food residue odor.Mildew: Mildew can be wiped from the interior or gasket of the dishwasher with a damp cloth. Running the dishwasher at least once a week can usually prevent mildew, especially if food residue is present. To remove: Mix one gallon of water with 1/2 cup of chlorine bleach, OR mix one gallon of water with 1/2 cup of ammonia. CAUTION: Mixing chlorine bleach and ammonia together will cause toxic fumes. DO NOT mix them together.Wipe out the interior with a cloth or sponge.Run the dishwasher through the rinse cycle to remove any residue before loading dishes. A dishwasher will not normally retain odors, so odors present for extended periods of time should be considered abnormal. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Racks Roll In or Out On Their Own
The dishwasher door should lay flat when the door is open. If the lower rack rolls in because the door is not lying flat, then the door springs need to be adjusted. The installer should have adjusted the springs properly when the dishwasher was installed. The Installation Instructions will provide directions, or contact the installer to adjust the springs. If the dishwasher door stays fully open and the racks in the dishwasher roll in or out by themselves, the dishwasher is not level. The leveling legs should have been adjusted at installation to ensure the dishwasher is level, front-to-back, and left-to-right. The Installation Instructions will provide directions, or contact the installer to adjust the springs.

Dishwasher Suds or Soap Foam in a New Installation
Occasionally, there may be some residue of rinse agent in a new dishwasher. A rinse agent is used on the gasket as part of the manufacturing process. This residue can cause sudsing, bubbles, or foaming. Simply wipe the gasket carefully with warm water to get rid of this residue.To ensure the removal of the suds:Open the door and let any remaining suds dissipate.Pump out the excess water by selecting a drain cycle. If there is a turn dial control, turn the dial slowly until you hear the water gurgling and draining in the sink.If there is a touch pad control, press the Start/Reset, let the dishwasher start, then press Start/Reset again. This will automatically put the dishwasher in a drain cycle. Put two gallons of cold water in the dishwasher and immediately pump it out as in step 2.Repeat these steps several times. Run the dishwasher through a short cycle using regular automatic dishwasher detergent to ensure the complete removal of the suds.

Dishwasher Detergent Cup Did Not Open
There are 3 types of detergent cups that have been used on our dishwashers, depending on age and model. Understanding the type of soap cup, you have will allow you to ensure the cup is not blocked or stuck closed. Sliding Cover: Slide the cover forward into the closed position.Round detergent cover with handle: Turn the handle on the round cover to close. Square flip-up cover: Press down on the cover until it snaps closed. View a short video about the operation of round and flip-up detergent cups:If your dishwasher is not dispensing detergent or you discover that your detergent cup did not open, there are a few things you can check. Obstruction:Load dishes so they don't block the detergent cup from opening. Make sure pot handles and other tall items are not touching the detergent cup. For more information, visit: Dishwasher Loading TipsOn dishwashers with flip open detergent cups, it is normal for the cup cover to open against the upper rack. The cover opens to about a 45 degree opening. This design allows the jets at the ends of the lower spray arm to direct hot water into the detergent cup and dissolve the detergent pod, powdered or liquid detergentDetergent:Check to see if there is soap residue from the previous cycle and wipe out any old detergent from the opening. For more information, visit: Removal of Caked Soap in Dishwasher Detergent CupDetergent packs (pods) or tablets are recommended, and often provide improved wash performance over liquid or powdered detergent. For more information, visit: Dishwasher - Choosing and Using the Right Detergent If using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. Make sure they are properly lined up in the opening. If using powdered detergent, it should be fresh and loose, not lumpy. Timer:May be out of position or locked up. Mechanical models: Dishwasher Opening Detergent Cup - Mechanical Timers Electronic models: Dishwasher Opening Detergent Cup - Electronic Controls If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Water Leaks From the Air Gap
Some state or local plumbing codes require the use of an air gap between the built-in dishwasher and the drain system of the home. This plumbing device is used to prevent the possibility of back flow into the dishwasher in the event of a clogged drain system. This item is not a part of the dishwasher and, therefore, the dishwasher warranty does not cover costs related to cleaning or repairing a drain air gap. Typical air gaps are easy to inspect and clean. Be sure the dishwasher latch is in the OFF position or unlatched prior to removal of the drain air gap cover. Simply lift off the cover (usually chrome, could plastic) and unscrew or unsnap (depending on type of air gap) the plastic cap below. Remove any material that may have accumulated and replace the plastic cap and chrome cover. This simple procedure should be followed any time the dishwasher fails to drain properly. If water is leaking from the air gap, check the following items to see if it rectifies the problem. If these suggestions do not resolve your problem there may be a need for a plumber.

Dishwasher - Washing Plastic
In most cases, plastic items can be placed in the dishwasher; however, be sure to follow the item's manufacturer's recommendations. Some items are not dishwasher safe, or can only be placed in the upper rack because of the heat from the heating element. If there are no instructions with the item, below are some general guidelines: Plastic Food Storage Containers: Normally safe to wash in the dishwasher in the upper rack or placed in the either the upper or lower rack in dishwashers with a hidden heater (no exposed heating element). Baby Bottles and Nipples: Generally safe If washing dishwasher-safe bottles. Keep in mind that dishwashers do not normally sterilize items unless the dishwasher has an Anti-Bacteria or Sanitize cycle.Water Bottles: Normally safe. Check label or manufacturer whether it is dishwasher-safe.

Dishwasher - Hums And Will Not Fill
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.If your dishwasher is humming but not filling, this could be due to the pump motor not running for a week or longer. This can cause the dishwasher pump seals to dry out and stick. Operating the dishwasher at least once a week keeps the seals from drying out and sticking.To remedy this situation, follow these simple steps:If there is water in the dishwasher tub, remove it.Remove dishes, glasses, and utensils.Completely dissolve three to four ounces of citric acid in one quart of the hot tap water. Citric acid (part number WD35X151) can be purchased locally or purchase a GE Appliance part online.Pour the citric acid solution into the sump area (right rear of tub bottom) and let it stand for fifteen to thirty minutes.After the time limit has expired, attempt to start the dishwasher again.A solution of one cup of white vinegar and one quart of water can be used in place of the citric acid, but it is not as effective as the citric acid solution.Dishwasher water valves do make a hum that lasts about sixty to ninety seconds several times during the wash cycle. This is normal and should not be confused with the hum of the primary motor. Other normal humming noises.If the above suggestions do not correct the situation, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Portable Dishwasher Faucet Unicouple and Aerator
Aerator Faucet Adapter:An aerator adapter is supplied with each portable dishwasher. Remove the existing strainer or aerator and screw on the aerator adapter. It fits most standard faucet spouts. An Aerator Faucet Adapter adapts your kitchen faucet to accept the dishwasher hose connection and reduces splashing in the sink when dishwasher is not hooked-up.Unicouple Faucet Connector:The Unicouple slips onto the aerator adapter and locks into place to supply hot water to the dishwasher through the top hose. Used water drains through the lower hose and out the bottom of the unicouple into the sink. The Unicouple faucet adapter provides simple, quick connect and disconnect of hot water to the dishwasher. A pressure-release valve lets you disconnect hose from faucet without splashing.Unicouple HoseDishwasher unicouple hoses are 32" from back of unit to the unicouple connection.The hose comes out of the back near the back left corner (same place as the power cord).

Dishwasher - Detergent Stuck in Cup
If you have dishwasher detergent stuck in the soap cup after the end of a wash cycle, it often means water is not being directed into the detergent cup or that the water temperature is too low.Check the following:Check the spray arms for blocked spray holesMake sure the soap cup is not blocked by anything, like utensils in the silverware basket.Verify the spray arms are turning on their own. To test: Mark the spray arms with a piece of tape or a rubber band or observe their position. Run the dishwasher for at least 3 minutes. It is necessary to run the dishwasher for at least three minutes because the spray arms alternate on some models.Open the dishwasher door and observe the location of the spray arms. They should be in a different position than when the test was started. Make sure the soap cup actually opened at the end of the cycle.Check the filter area inside the dishwasher for any restrictions.The incoming water temperature should be at least 120 degrees, but no more than 140 degrees. You can test the water temperature by running hot water into a container at the sink and measuring the temperature there. If the detergent cup is not opening or the spray arms not turning, then service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

How to Get the Best Wash Performance from Your Dishwasher
There are four important factors for good wash performance in all areas of your dishwasher:Loading the dishesWater temperatureDetergentRinse Aids LoadingTop Rack - The top rack is for glasses, cups and saucers. Cups and glasses fit best along the sides.This is also a good place for dishwasher-safe plastics and all kinds of odd-shaped utensils.All items should be placed facing down towards the spray arm.Do not block wash system parts including spray arms and towers located in the lower and/or upper racks. Bottom Rack -Large items such as broiler pans and cookie sheets should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back, and at an angle so that water can come up, in and around them.On most models, a wash tower rises through the center of the bottom rack during the cycle. Do not block the circular opening through which this tower rises.Some models have a mid-level spray arm - it is important not to block this arm. Spin the spray arm before each load to make sure it is free to rotate. View a short video about proper loading: Water TemperatureThe entering water must be at least 120 degrees Fahrenheit and not more than 150 degrees Fahrenheit.The water temperature can be checked with a candy or meat thermometer by turning on the faucet nearest the dishwasher. Place the thermometer in a glass and let the water run into the glass until the temperature stops rising.Let the water run in the sink until it gets hot before you start the dishwasher.Fresh DetergentIt is important to keep your detergent fresh and dry.Discard detergent if it gets old or lumpy because old detergent may not dissolve and can leave a gritty residue.Store the detergent in a closed container.Do not put detergent into the dispenser until you're ready to wash dishes. It might not stay fresh or dry.View a short video about the proper detergent to use: Rinse AidRinse Aids allow water to sheet off glass and dinnerware which prevents spotting and improves overall drying performance.View a short video about checking and filling the rinse aid dispenser: White Film: While Film on Glassware, Dishware and the InteriorFor more information about getting the best performance from your dishwasher, consult your Owner's Manual. Download a copy of the Owner's Manual.

Dishwasher Washing Plastic and Non-Stick Coated Dishware
Most manufacturers will tell you if their plastic ware is safe in the dishwasher. If they do not, you may wish to write and ask for their recommendations. Test one piece in the dish washer before washing the entire set. Place the dish in the upper rack and eliminate the heated dry part of the cycle to reduce the risk of warping.Items coated with a non-stick surface may be washed in the dishwasher. After washing, wipe the non-stick area with vegetable oil to retain its non-stick properties.We have not tested baby bottles and nipples in the dishwasher. If product doesn't state "dishwasher safe", you can test one piece or check with the manufacturer. However, you should be aware the dishwasher doesn't sterilize (the water doesn't reach 180 degrees, the temperature needed for sterilization) and the water jets may not get inside the narrower opening of the bottle to properly wash it.

Portable Dishwasher Drain Hose and Power Cord
All portable models have rubber or plastic hoses that connect to the sink.Portable fill and drain hoses will extend out 35" from the left rear top corner of the dishwasher as you face the dishwasher.The power cord will extend 5 feet from the left rear top corner as you face the dishwasher.When installing the drain hose on a disposer, the clamp for the dishwasher connector hose does not come with the disposer. The clamp may be purchased from local hardware store. Make sure clamp is tight. View a short video about the hose clamp:For Built-in Dishwashers, see Built-in Dishwasher Drain Hoses.

Dishwasher - Removing Spots or Film from Glassware or Tub
To remove spots and film from stainless steel, plastic, or hybrid interior tubs, try a vinegar rinse. This also removes spots or film from glassware and dishes.Vinegar Rinse: Remove all metal dishes and metal utensils (including silverware and silver dishes). Do not add detergent. Select a longer wash cycle, like Potscrubber or Pots & Pans. Start the dishwasher and allow it to run for 15 to 20 minutes (the dishwasher will now be in the main wash). Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. Close the door and allow the dishwasher to complete the cycle. To remove white film on glassware, dishware and the interior, see Dishwasher - White Film On Glassware, Dishware and the Interior. View a short video about white film on glassware/dishes:

Getting the Best Wash Performance From Your Dishwasher
There are four important factors for good wash performance in all areas of your dishwasher: How dishes are loadedWater temperatureDetergentRinse aids Loading Top Rack - The top rack is for glasses, cups and saucers. Cups and glasses fit best along the sides.This is also a good place for dishwasher-safe plastics and all kinds of odd-shaped utensils.All items should be placed facing down towards the spray arm.Do not block wash system parts including spray arms and towers located in the lower and/or upper racks. Bottom Rack - Large items such as broiler pans and cookie sheets should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back, and at an angle so that water can come up, in and around them.On most models, a wash tower rises through the center of the bottom rack during the cycle. Do not block the circular opening through which this tower rises.Some models have a mid-level spray arm - it is important not to block this arm. Spin the spray arm before each load to make sure it is free to rotate. Water Temperature The entering water must be at least 120 degrees Fahrenheit and not more than 150 degrees Fahrenheit.The water temperature can be checked with a candy or meat thermometer by turning on the faucet nearest the dishwasher. Place the thermometer in a glass and let the water run into the glass until the temperature stops rising.Let the water run in the sink until it gets hot before you start the dishwasher.Fresh Detergent It is important to keep your detergent fresh and dry.Discard detergent if it gets old or lumpy because old detergent may not dissolve and can leave a gritty residue.Store the detergent in a closed container.Do not put detergent into the dispenser until you're ready to wash dishes. It might not stay fresh or dry.Rinse Aid Rinse aids allow water to sheet off glass and dinnerware which prevents spotting and improves overall drying performance. For issues with white film, see: While Film on Glassware, Dishware and the Interior. For more information about getting the best performance from your dishwasher, consult your Owner's Manual.

Dishwasher - Water in the Bottom of the Tub
Some water (standing water), usually one to two cups, remaining in the bottom of the tub is normal. If dirty water is building up over time in the bottom of the dishwasher and do not have an air gap make sure you have a high drain loop. A high drain loop is created when the drain hose is makes a loop at least 18 inches above the floor. Usually this is accomplished by attaching the drain hose to the underside of the countertop. Without a high drain loop or air gap, dirty water from the sink can flow into the dishwasher. The dishwasher drain hose should be connected to the house drain either directly or through an air gap. Do not plumb other devices into the dishwasher drain hose. The high drain loop prevents back flow of water from the drain into the dishwasher if an air gap is not installed. View a short video about a high drain loop:

Dishwasher - Removing Spots or Film from Dishes or Interior of Tub
To remove spots and film from stainless steel, plastic, or hybrid interior tubs, try a vinegar rinse. This also removes spots or film from glassware and dishes. Vinegar Rinse: Remove all metal dishes and metal utensils (including silverware and silver dishes).Do not add detergent.Select a longer or heavier wash cycleStart the dishwasher and allow to run until 15 to 20 minutes (the dishwasher will now be in the main wash).Open the door and pour 2 cups (500ml) of white vinegar into the bottom of the dishwasher.Close door and allow the dishwasher to complete the cycle. To remove white film on glassware, dishware and the interior, see Dishwasher - White Film On Glassware, Dishware and the Interior.

SmartDispense Top-Control Dishwasher Leaking or Sudsing
If you are experiencing leaking and/or sudsing on your SmartDispenseTM dishwasher with Top Controls, it may be caused by using the incorrect detergent or soap. Do not use dishwashing detergent intended for the sink. If the wrong type of detergent or soap has been used in the bulk dispenser, it will need to be purged.The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent. Follow the steps below carefully to have a successful purge run.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser - Models with Up & Down Arrows on the Display:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.Press the Added Heat (or TempBoost) and Up Arrow buttons together for 3 seconds. The Anti Bacteria LED will illuminate.Press the Start button one time.Select Normal and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.Note: If a gelatinous material has already formed, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser - Models without Up & Down Arrows on the Display:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press and hold the Select Cycle and Heated Dry buttons together for 3 seconds. All LEDs will illuminate.Press the Select Cycle and Added Heat buttons together for 3 seconds.Press the Start button one time.Select Auto and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.Note: If a gelatinous material has already formed, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.For Front Control models, see: SmartDispense Front-Control Dishwasher Leaking or Sudsing

Dishwasher-Benefits of the SmartHQ App
On dishwashers with smart features, you can monitor your dishwasher on your smart phone by using the SmartHQ App* (available through the Apple App Store or Google Play).*Formerly the Kitchen-GE Appliances AppWith the SmartHQ App, you'll be able to:Monitor dishwasher cycle time and statusReceive a notification when the cycle is completeLock and unlock controlsDetermine if your rinse agent is lowTrack the number of detergent pods usedMute chimes/tonesSet Sabbath Mode (turn off control lights and tones)Get an alert if a leak is detectedFurther expand the capabilities of your product by connecting with our integrations For more information on smart dishwashers and how they work, visit: Connected DishwashersTo connect your dishwasher:For set-up instructions on Built-In WiFi dishwashers: Dishwasher - Set-Up Built-In WiFiFor set-up instructions on Optional WiFi powered by SmartHQ dishwashers: Dishwasher - Set-Up Optional WiFiHaving Smart Appliances allows you several new avenues for controlling and monitoring your appliances through strategic partnerships designed to enhance your ownership experience and make life easier. For more information: Smart Appliances - Integrations.

Dishwasher Leaking
If your dishwasher is leaking or flooding, see the troubleshooting suggestions below based on the location of the dishwasher leak:Dishwasher Leaks or Floods UnderneathDishwasher Leaks from DoorDishwasher - Water Leaks from the Air GapDishwasher - Water Leaks from Under Cabinet

Dishwashers - SmartDispense
Dishwashers with SmartDispense were the first dishwashers to have a system to automatically dispense just the right amount of detergent in every cycle (including each pre-wash) based on your water hardness and the soil level of the dishes. This is not a feature on current dishwashers.SmartDispense was designed for precise performance, time-saving convenience, and simplicity and conservation. Most unique was the dishwasher's ability to hold an entire bottle of liquid or gel dishwasher detergent and dispense just the right amount for each wash. Stainless tub models hold 47 oz of detergent Plastic tub models hold 40 oz. of detergent How Smart Dispense works:Detergent amounts dispensed are determined based on water hardness in the home, soil level of dishes, size of dish load (based on soil level), water temperature and cycle selection. The detergent is automatically dispensed throughout each pre-wash and wash cycle as needed. A low detergent light (LED) signals when detergent begins to deplete and approximately three to seven more washes remain in the reservoir. Refills are typically only necessary once every two months, saving the hassle of loading detergent before every wash.To obtain the most precise dishwashing performance possible, a water hardness test kit was included to test the level of water hardness in the home's water. If you would like to obtain another water hardness test strip (WD01X10295), please contact our Parts Center at 1.800.626.2002 or purchase online. Instructions come with the water hardness test strip or view the Water Hardness Test Strip Instructions. The dishwasher is automatically set to a hardness level of 5 (the maximum). The dishwasher can be used until you can test and set your hardness for optimum cleaning performance. A bottle of detergent in the SmartDispense dispenser will only last for about 1 month with daily use if the hardness level is left at 5.Information on how to use your SmartDispense Dishwasher and how to set your water hardness level can be found in your Owner's Manual. Download a copy of the Owner's Manual.View a short video about calibrating water hardness: View a short video about using SmartDispense:

Dishwashers - 800 Series Wash System
The 800 Series Wash System is found on dishwasher models starting with CDT8 / PDT8 / PDF8.140+ Cleaning Jets System (on PDT8 and PDF8 models) or 90+ Cleaning Jets System (on CDT8 models starting in 2019) designed to strategically direct water to every location on every item. The move to the 90+ Jets System involved reengineering the wash system to deliver more powerful cleaning performance with fewer jets that are more directly targeted at the hard-to-reach areas of your dishes. The Cleaning Jets System is comprised of: Reversing Quad Blade (Lower) and Quad Blade (Upper) Wash Arm has 25 angled jets to provide full washing coverage as the arm rotates in both directionsSide Jets (only on PDT8 and PDF8) on the left and right side walls fill the dishwasher by cascading fresh water into the tub while also hydrating dried-on soils. Side Jets have been eliminated starting on 2019 CDT8 models. On these models, water now enters through a simplified port on the left side when filling fresh water into the tub. This is to make installation of the dishwasher easier. Bottle Wash Jets (on PDT8 and PDF8 models) integrated in the upper rack direct water inside narrow containers for better cleaning of sports bottles, baby bottles, wine flutes, travel mugs and bud vases. On or off can be selected with an easy touch on the controls. Starting in 2019 on CDT8 models, the Bottle Jet Ports have been reduced from 4 to 1 per location. This was done to improve robustness for very hard water installations. 40 Deep Clean Silverware Jets located just underneath the 3-piece silverware basket. They do not add any additional water, time or sound. Hard food disposer with removable filter pulverizes any food particles or cellulose solids that may bypass filtration.Variable Pressure Jets use a variable speed motor to vary water pressure throughout the wash cycle. Having different water pressure variation allows the jets to hit different points in the dishwasher at different pressures, therefore maximizing water coverage. Also, different types of soils respond better to different water pressures. Available on PDT845 / PDT855 / CDT865 only. Dishwasher - Levels of Wash Action

Dishwashers Floor Protect / Leak Protection Feature
Dishwashers with Floor Protect have a pan below the unit that catches small leaks up to 19 oz. Small leaks will usually evaporate once they hit the pan. With larger leaks, the pan tilts forward so the water is directed out the front of the unit where it can be seen and corrected.Dishwashers with Floor Protect with Alert have a pan with a moisture sensor below the unit and will show “LEAK DETECTED” on the display if moisture is detected. The dishwasher will also cancel the cycle and pump out any remaining water when this occurs. If the dishwasher is also beeping, disconnect power to the dishwasher until the dishwasher can be repaired.If you experience leaking from underneath the dishwasher or get the “LEAK DETECTED” message, service will be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Product Security for Smart Appliances
Version Update: 1 January 2019GE Appliances is vigilant about securing your connected appliance.At GE Appliances, we are very aware of the need to protect your appliance. We take steps to protect your appliance by Security-by-Design, a process and methodology that builds in security during all aspects of the development and the manufacturing of your GE appliance. Your appliance is protected using industry standard security methodologies as used in online banking and other electronic commerce.Questions about SecurityWe are committed to answering your questions or any concerns you may have. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service.For security pointers on configuring your home router, good security Internet hygiene, and keeping your devices up-to-date, please read our GE Appliances Connected Home Security Guidance section below.If this does not address your needs, please call the Connected Home Support Line at 1-800-220-6899, Monday - Friday: 9 a.m. - 11 p.m. ET, Saturday - Sunday: 9 a.m. - 3 p.m. ET or email connected@help.geappliances.com.Or, if you have a specific security concern or believe you have found a security vulnerability with a GE Appliances product, please contact the GE Appliances Product Security Incident Response Team (GEA-PSIRT) at GEAppliancesProductSecurity@geappliances.com.GEA-PSIRT supports PGP encryption using the GE Appliances Connected Home PGP Key to encrypt your email. In your email, please include the following information: GE Appliances Product Name(s), Model(s), and Serial Number(s) Description of the concern or vulnerability Information to help GEA-PSIRT replicate the issue, such as configuration details, a proof-of-concept, or exploit code Whether or not you would like to be contacted in case more information is needed, and Whether or not you would like to be acknowledged in helping us to improve our products. Should you choose to remain anonymous, GEA-PSIRT will not publicly disclose your identity. At GE Appliances, maintaining your privacy is important and we will not publicly disclose your identity unless you inform us otherwise. GEA-PSIRT will respond if further information is needed to investigate a security issue. Please note, GE Appliances does not disclose, discuss, or confirm any security issue until a full investigation is complete and any necessary press releases, security patches, and releases are available.GE Appliances acknowledges security researchers who have selected not to opt-out and who have reported security issues on GE Appliances products through contacting GEA-PSIRT on the GE Appliances Connected Home Security Researchers Credit Page. GE Appliances Smart Home Security GuidanceGE Appliances Smart appliances are designed to deliver a connected home experience while protecting your data. The installation/configuration of these products involves other computer products in your home, such as a smart phone, tablet, and WiFi network. This guide lists tips and best practices regarding security aspects of these devices. 1. Choose a unique SSID (network name)If your SSID is not unique, GE WiFi appliances may have trouble identifying your network or automatically connecting to your network. 2. Change the default administrator password on your home wireless networkNot changing the default administrator password on your home router increases your security risk. 3. Use WPA2 encryption on your home wireless networkThe four most common home wireless network configurations are: Open, WEP, WPA, and WPA2. Choose WPA2 for the highest level of protection. Open (or unsecured mode) does not provide authentication or encryption. If you use this security mode, anyone in close proximity to your WiFi network will be able to join your network, use your Internet connection, and access any shared resources. In addition, they will be able to read much of the data you send over the network. For these reasons, this WiFi mode is highly discouraged. WEP (Wired Equivalency Protocol) provided protection through encryption when it was first introduced in 1999. Unfortunately, tools are now commonly available that allow an attacker to break into a WEP network in a matter of minutes. For this reason, WEP should also be avoided. As one of the most robust forms of security offered by WiFi products today, WPA2 (Wireless Protected Access) is strongly recommended. When using WPA2, both TKIP (Temporal Key Integrity Protocol) and AES (Advanced Encryption Standard) options are typically available. While TKIP is still widely considered secure, the AES option is preferred.Please refer to your router manufacturer's documentation or contact your local computer/network service provider for help ensuring that your WiFi network is adequately secured. 4. Choose a strong passwordIt is suggested that strong passwords be used, conforming at a minimum to the following rules: At least eight characters long Does not contain your name, email address, or other personal identification Does not contain a complete word Contains characters from all of the following four categories: Uppercase Letters Lowercase Letters Numbers Symbols found on the keyboard 5. Be careful on using password keepersAlthough convenient, it is recommended to not use them at all. Use passphrases for passwords as they tend to be easier to remember. 6. Be careful what you clickReview the URL before you click and go to known and trusted Internet sites. If the URL looks funny, do not click it. A lot of untrusted URLs are variants of trusted ones, with words that at first glance seem that they are spelled correctly but actually are not. Be sure and review the URL address completely. 7. Be careful on opening email attachments or attachments contained on the Internet siteVerify the source sent you the attachment before you open it. If you cannot verify the source, don't open the attachment. 8. Security PatchingKeep your smart phone(s) and tablet(s) up-to-date with security patches provided by the manufacturer. Please refer to your device's operating system and software application manufacturers for appropriate guidance. 9. Smart Phone and Tablet password protectionEnsure that your smart phone and tablet always has a screen lock password and is set to automatically enter a locked state after a short period of inactivity. 10. Loss of your Smart Phone and TabletCall the Connected Home Support Line as soon as possible if your lost or stolen smart phone has a Appliances app installed. GE Appliances can disable outside-of-the-home control of your appliances. If you cannot reach the Connected Home Support Line immediately, please contact your smart phone provider to notify them of your lost device.Connected Home Support Line1-800-220-6899Monday - Friday: 9 a.m. - 11 p.m. ETSaturday - Sunday: 9 a.m. - 3 p.m. ETEmail: connected@help.geappliances.com

Dishwasher - Rattling Noise
While the dishwasher is in operation, the water action can cause the dishes to rattle, and lightweight plastic objects can be forced out of the rack. Make sure the dishes and utensils are secure and not banging together. This rattling sound can be hard to distinguish from abnormal motor noises. To determine if a rattling noise is a loading issue, run the dishwasher again without any dishes. If the noise is not present, please consult the Owner's Manual for loading suggestions. Download a copy of the Owner's ManualView a short video about proper loading: If the noise is still present, when running the dishwasher empty, it is most likely due to debris in the pump. It is recommended you contact service. For service, please schedule an appointment with GE Appliances Factory Service.View a short video about dishwasher noises:

Dishwasher- Selecting and Using a Rinse Agent Properly
Using a rinse agent is important, especially in hard water areas. A rinse agent breaks down the surface tension of water, improving water flow off the dishes. This reduces drying time as well as water spotting and streaking. The rinse aid dispenser releases a few drops of a wetting agent inRinse agents may be found at any grocery or retail store in the dishwasher detergent section. We recommend a high quality rinse agent such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid. The rinse agent dispenser holds 3.5 oz. (104 ml) of rinse agent. Under normal conditions, this will last approximately one month. Adding the Rinse Agent Make sure the dishwasher door is fully open. Open the rinse agent dispenser door. Slowly add rinse agent until the cup is full. You may need to pause several times to allow rinse aid to settle. NOTE: Indicator window does not light up. Clean up any spilled rinse agent with a damp cloth to prevent foam from forming inside the dishwasher. Close the rinse agent dispenser door. Adjusting the Setting Open the Rinse Agent dispenser door Turn the adjuster clockwise to increase the amount of rinse agent, counterclockwise to reduce the amount of rinse agent. When you fill the dispenser, the rinse aid will last about a month, depending on usage. How often you run the dishwasher makes a difference, as will the rinse aid setting. The Max setting uses more rinse aid, so the dispenser may need to be filled more frequently.Rinse Agent Indicator On some models, the indicator is a window next to where rinse aid is added. It is a clear tube that shows the liquid rinse aid amount in the window. On some models, there is an indicator light that shows when the rinse aid is low. On some models, there is a "dip stick" attached to the lid for checking the level of the rinse aid. On some models, you can check to see if there is a rinse agent in the dispenser by pressing the clear center of the fill cap 2 or 3 times. If rinse agent is drawn into the center of the fill cap, you have enough. If the center area remains clear, add rinse agent. For model specific information about rinse aid use and the dispenser, consult your Owner's Manual. Download a copy of the Owner's Manual.View a short video about checking and filling the rinse aid dispenser:

Side Mounted Dishwasher Door Springs
All of our dishwashers manufactured since March 3rd, 1997 have a side mounted door spring assembly instead of a front mounted door spring assembly.Advantages of side-mounted springs:Durable and reliable design. Life tested for over 20 years at 14 openings per day or over 100,000 full open and close cycles.Smooth operation. Spring tension has been engineered to allow for smoother and quieter door operation than the front mounted design.Four fully adjustable positions. Springs can be manually adjusted while the dishwasher is being installed to handle weight of an accessory/wood panels. There is no need to remove, adjust, or reinstall several times to get it right.Accessibility to motor and pump assembly. Installers, service technicians and you gain easy accessibility to the underside of the dishwasher without any hindrances. Dishwashers with Custom Panels:If the dishwasher is manufactured with door springs mounted on the sides, it may be necessary to adjust the springs to achieve optimum door balance when a custom panel of four lbs or less is installed. If the custom panel weighs more than four lbs., a different spring kit is necessary.The Dishwasher GPF100 Heavy Duty Spring Kit is necessary for 1997 and newer models. A GPF100 will also fit older model dishwashers, however older trim kits will not fit 1997 and newer dishwashers. Instructions are packed with each kit explaining adjustment procedure.Caution: It is recommended that gloves be worn to protect against sharp edges.

Dishwasher How to Remove Mildew
To remove mildew from the interior or gasket of the dishwasher:Mix 3 cups of water with 1/2 cup of bleach.Using the solution listed above and a cloth or sponge, clean gasket or dishwasher interior to remove mildew.Run dishwasher through a rinse cycle to remove any residual cleaner prior to next use. This will not harm the interior, gasket, or outside surface of the dishwasher. Do not use abrasive cleaners or concentrated cleaners. Under no circumstances should you ever mix chlorine bleach and ammonia. Doing so could create toxic fumes.

Dishwasher - Using Rinse Aid Properly
Using a rinse agent is important, especially in hard water areas. A rinse agent breaks down the surface tension of water, improving water flow off the dishes. This reduces drying time as well as water spotting and streaking. Rinse agents may be found at any grocery or retail store in the dishwasher detergent section. The rinse aid dispenser releases a few drops of a wetting agent into the final rinse cycle, allowing the water to sheet off the dishes and glasses. The rinse agent dispenser holds 3.5 oz. (104 ml) of rinse agent. Under normal conditions, this will last approximately one month. Make sure the dishwasher door is fully open.Open the rinse agent dispenser door.Slowly add rinse agent until the cup is full. You may need to pause several times to allow rinse aid to settle. NOTE: Indicator window does not light up.Clean up any spilled rinse agent with a damp cloth to prevent foam from forming inside the dishwasher.Close the rinse agent dispenser door. To adjust the setting: Open the Rinse Agent dispenser doorTurn the adjuster clockwise to increase the amount of rinse agent, counterclockwise to reduce the amount of rinse agent.When you fill the dispenser, the rinse aid will last about a month, depending on usage. How often you run the dishwasher makes a difference, as will the rinse aid setting. The Max setting uses more rinse aid, so the dispenser may need to be filled more frequently. Rinse aid indicator: On some models, the indicator is a window next to where rinse aid is added. It is a clear tube that shows the liquid rinse aid amount in the window.On some models, there is an indicator light that shows when the rinse aid is low.On some models, there is a "dip stick" attached to the lid for checking the level of the rinse aid.On some models, you can check to see if there is a rinse agent in the dispenser by pressing the clear center of the fill cap 2 or 3 times. If rinse agent is drawn into the center of the fill cap, you have enough. If the center area remains clear, add rinse agent. For model specific information about rinse aid use and the dispenser, consult your Owner's Manual.

SmartDispense Front-Control Dishwasher Leaking or Sudsing
If you are experiencing leaking and/or sudsing on your SmartDispenseTM dishwasher, it may be caused by using the incorrect detergent or soap. Do not use dishwashing detergent intended for the sink. If the wrong type of detergent or soap has been used in the bulk dispenser, it will need to be purged.The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent. Follow the steps below carefully to have a successful purge run.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser on Front-Control Models with an "Auto" Wash Cycle:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Auto and Heated Dry buttons together for 3 seconds. All LEDs will illuminate.Press the Auto and Added Heat buttons together for 3 seconds.Press the Start button one time.Select Auto and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.Note:If a gelatinous material has already formed, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.How to Purge Incorrect Liquid Detergent from the Bulk Dispenser on Front-Control Models without an "Auto" Wash Cycle:Make sure all options are turned off, such as Pre-wash, Added Heat, Heated Dry, and Delay Start (will vary by model).Press the Heated Dry and Cookware buttons together for 3 seconds. All LEDs will illuminate. Note: If model does not have a Cookware button, use Sani Wash or Anti Bacteria (depending on model).Press the Added Heat (or TempBoost) and Cookware buttons together for 3 seconds. Note: If model does not have a Cookware button, use Sani Wash or Anti Bacteria (depending on model)Press the Start button one time.Select Normal and again make sure all options are turned off.Press the Start button again; the dishwasher will run a complete cycle without the main motor running. The cycle is complete when the Clean LED illuminates.Open the door and wipe up purged detergent from the door and tub. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.Remove the SmartDispense cap and fill the tank with water; replace the cap.Repeat Steps 1 through 8.Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.Note:If a gelatinous material has already formed, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Explanation of Cycle Indicator Lights
Generally speaking, electronic control models have light emitting diode (LED) indicators that take extremely small amounts of electricity. The lights go off after a period of time if the dishwasher is not started. Pushing any button or opening and closing the door will re-illuminate the lights. If the dishwasher was started, the lights will remain on until the dishwasher door is opened at the end of the cycle. The lights on timer models (turn-to-start) are neon lights. These take extremely small amounts of current to operate and are on whenever the dishwasher door is latched. As soon as the door is unlatched, the lights will go out. On older models, indicators above cycle selection pad are flags (colored plastic indicators), not lights. These indicators remain visible as long as the feature is selected, but do not use any electricity to remain on. It is best to refer to your Owner's Manual for information about light operation because the light features are model specific. Download a copy of your Owner's Manual.

Dishwasher Stiff Gasket
The door gasket on the dishwasher is designed to be self-sealing. It may take a new dishwasher up to ten cycles for the gasket to form to the tub of the dishwasher. This can make the door difficult to latch for the first several washes; however, this is normal.Run the dishwasher for a few more cycles. If the problem persists, service may be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Burning Odor, Removing Plastic from Element
To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.Occasionally, a plastic object or food may fall on the heating element, get hot and melt or burn. If newly installed, check for packing material on the heating element.If food residue is on the element make sure the element has completely cooled before cleaning the element. Unplug the dishwasher or turn the house circuit breaker/fuse to the off position.If a plastic item has started to melt onto the element, carefully clean the item off the element. Once the melted item is removed, the heating element can be used again. To remove melted plastic from the element, we recommend that you use heat-insulating gloves.Mechanical (Dial) ModelsLock the door and advance the timer to the "Dry" cycle, allowing the dishwasher to heat for about 4 minutes. Lower rack can be removed.Advance the timer to the "OFF" position, and unlatch the door.Scrape the plastic off the element with a non-metallic object, such as a wooden spoon. Use caution when scraping. The element will be hot.Electronic ModelsRun the dishwasher through the shortest wash cycle to get to the dry cycle, selecting the heated dry option. Lower rack can be removed.After about 4 minutes in the dry cycle, press the "reset" pad, or cancel, on the dishwasher, to stop the cycle.Carefully scrape the plastic off the element with a wooden spoon or other non-metallic object. Use caution when scraping. The element will be hot.If the burning odor persists, a service appointment may be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Detergent Cup Not Opening
If your dishwasher is not dispensing detergent or you discover that your detergent cup did not open, there are a few things you can check. Obstruction: Load dishes so they don't block the detergent cup from opening. Make sure pot handles and other tall items are not touching the detergent cup. For more information, visit: Dishwasher Loading TipsOn dishwashers with flip open detergent cups, it is normal for the cup cover to open against the upper rack. The cover opens to about a 45 degree opening. This design allows the jets at the ends of the lower spray arm to direct hot water into the detergent cup and dissolve the detergent pod, powdered or liquid detergent Detergent: Check to see if there is soap residue from the previous cycle and wipe out any old detergent from the opening.Detergent packs (pods) or tablets are recommended, and often provide improved wash performance over liquid or powdered detergent. For more information, visit: Dishwasher - Choosing and Using the Right Detergent If using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. Make sure they are properly lined up in the opening. If using powdered detergent, it should be fresh and loose, not lumpy. Timer: May be out of position or locked up. Electronic models: Dishwasher Opening Detergent Cup - Electronic Controls If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Detergent Cup Not Closing
There are 3 types of detergent (soap) cups that have been used on our dishwashers, depending on age and model. Round detergent cover with handle: Grip the detergent cup lid by the handle and turn clockwise until it clicks. Square flip-up cover: Press down on the cover until it snaps into the closed position Sliding Cover: Slide the cover into the closed position until it snaps into place. If the cup will not close (General): Be sure the dishwasher is off before adding detergent; otherwise, the detergent cup will not close and latch properly. On electronic models, the control may blink or beep to remind you to start the dishwasher. Electronic control dishwashers: Press the Start/Reset pad twice to reset the dishwasher. The dishwasher will run about 90 seconds while the unit pumps out; when finished, try closing the soap cup again. Mechanical control dishwashers: The detergent cup will not close unless the timer has advanced to the off setting. Turn the timer knob a full revolution clockwise, ending at OFF. If using a detergent pod or tablet, make sure it is not interfering with the cover. Make sure no detergent, food soils, etc. is caught in the latch mechanism. If the control does not blink or beep but the cup still does not operate, there is likely a problem with the mechanical part of the trip mechanism. A service call will be necessary. View a short video about operation of the soap cup: If the above suggestions do not correct the situation, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher Delay Start Option
Available on some models, the Delay Start option delays the start of the wash cycle, time frame varies per model. It allows you to run dishwasher when its hot water demands will not conflict with those of the family. It also lets you take advantage of off peak utility rates. For model specific information about the delay start feature, view your Owner's Manual. Download a copy of the Owner's Manual. On Touch Control models: Touch Control models have a digital time display or LED indicator that will let you know the Delay Start has been activated. Once activated, Delay Start will display as a number plus the letter "H" (example: 1H, 2H, 3H, and so on). Touch the Delay Start pad once for each hour of delay desired (1 to 14 hours). This time range varies from model to model.The number of hours delayed will be shown in digital time display or LED indicators. Example: 1 hour delay will show 1H.The control will automatically count down and display the remaining hours left before cycle starts.At end of the countdown, the dishwasher will start the selected program. Unlatching the door does not cancel the delay start cycle.For information on canceling the Delay Start option, see Dishwasher Canceling the Delay Start Option. On Mechanical Start models: Simply turn the dial pointer to the number of hours (1 to 6) desired for Delay Start.The timer will advance and automatically start the dishwasher cycle. Unlatching the door does not cancel the delay program.

Removing Plastic from Dishwasher Element
When you have a dishwasher will a heating element on the bottom of the tub, at some point you may have a plastic object or food fall on the heating element.To remove the residue from the element on a dishwasher with mechanical (knob) models:Advance the dishwasher to the DRY cycle for approximately four (4) minutes.Then advance the timer to the OFF position.Carefully scrape plastic off with a wooden spoon or other non-metallic object.To remove the residue from the element on a dishwasher with electronics:To get to the dry cycle, let the unit run through the shortest wash cycle.When it begins the dry cycle, cancel the cycle.Carefully scrape plastic off with a wooden spoon or other non-metallic object.Use extreme caution (heat-insulating gloves) when near the heating elements. Heating elements get very hot.If you would like to schedule a service appointment, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher Operation
Effective dishwasher cleaning depends upon three factors, all of which must work together: Mechanical Action - Movement of water provides a scrubbing action against the dishware, loosening and removing food soils.Temperature - Hot water is needed to effectively dissolve dishwasher detergent, fats, and food residue on your dish load. A temperature in the 120-140°F range is usually needed to dissolve and remove fats. Chemical Action - Dishwasher detergents are critical for dishes to be cleaned properly, and they require special characteristics. These three factors combine to contribute to overall excellent wash performance in a dishwasher.

Dishwasher Thermometer Kit
The thermometer kit is a part that uses a strip to measure the water temperature inside the dishwasher during the wash cycle. The strip is attached to a clean glass or plate and then placed in the dishwasher. Run the dishwasher through a Normal cycle without detergent and with heated dry turned off.If the strip changes color the water temperature is hot and no adjustments are needed. If the strip does not change color the water temperature needs to be adjusted to a higher temperature. For more information: Dishwasher Correct Water TemperatureThermometer Kit is available to order from Parts: WD35X10348.

Dishwasher - Flood Float
Dishwasher models starting with GDF/GDT/PDT/CDT/DDT/ADT/ZDT have a flood float in the sump area. The flood float signals to the dishwasher when to stop filling. If your dishwasher is not filling properly, you can easily check the flood float.First remove the ultra-fine and fine filter and then lift the flood float straight up and out of the sump area. For more information about the filters, visit: Dishwasher How to Clean Fine and Ultra Fine FiltersMake sure the float is straight (not bent or damaged) and there is no debris in the sump area.Replace the flood float the same way you removed it. If damaged, a new flood float can be purchased: Order a part online.

Dishwasher - Detergent Cup Not Closing
If the cup will not close: Be sure the dishwasher is off before adding detergent; otherwise, the detergent cup will not close and latch properly. The control may blink or beep to remind you to start the dishwasher. To reset the control: Press the Start/Reset pad twice to reset the dishwasher. The dishwasher will run about 90 seconds while the unit pumps out; when finished, try closing the soap cup again. If using a detergent pod or tablet, make sure it is not interfering with the cover.Make sure no detergent, food soils, etc. is caught in the latch mechanism.If the control does not blink or beep but the cup still does not operate, there is likely a problem with the mechanical part of the trip mechanism. A service call will be necessary. If the above suggestions do not correct the situation, please schedule a service appointment with GE Appliances Factory Service.

Dishwashers - 700 Series Wash System
The 700 Series Wash System is found on dishwasher models starting with GDF7 / GDT7 / PDT7 / CDT7. Reversing wash arm has 25 angled jets to provide full washing coverage as the arm rotates in both directionsSide Jets on the left and right side walls fill the dishwasher by cascading fresh water into the tub while also hydrating dried-on soils.Bottle Wash Jets integrated in the upper rack direct water inside narrow containers for better cleaning. Three pressurized, full-coverage wash arms that alternate between the lower and upper racks, and redesigned with more wash jets.Hard food disposer with removable filter pulverizes any food particles or cellulose solids that may bypass filtration.Dedicated Silverware Jets spray highly pressurized water to provide additional coverage areas and improve cleaning results for utensils. Specifically designed to target the silverware basket regardless of placement around the outside perimeter of the lower rack. The advantage is more versatility of the basket placement since the jets are not in a fixed location.Variable Pressure Jets use a variable speed motor to vary water pressure throughout the wash cycle. Having different water pressure variation allows the jets to hit different points in the dishwasher at different pressures, therefore maximizing water coverage. Also, different types of soils respond better to different water pressures. Not a feature on the GDT720 Dishwasher - Levels of Wash Action

Dishwasher Full-Extension 3rd Rack
Found on some GE Profile, Cafe, and Monogram dishwashers, the third rack functions as a utensil drawer for flatware, cooking/serving tools, or other small items. Because the rails for the third rack are attached to the dishwasher, it cannot be added to models without this feature option.Dishwasher models with the optional feature can add Dishwasher Optional 3rd Rack GPF3RACK. The full-extension, smooth-glide third rack: Can hold an entire flatware collection and/or knives, soup ladles, tongs, etc. On most models, you have a full one piece rack. Many Monogram models have a 2 piece rack. 2 piece rack: One tray is two-thirds the width of the rack frame; the other is one-third the width of the rack frame. One or both pieces of the third rack can be removed from the rack frame if needed. Ex. Washing a tall item in the upper rack. Both trays can be used on either the left or the right side, but neither can be placed in the middle of the rack frame. One piece rack: 1 piece design makes it easy to remove and carry to your utensil drawer to unload. For use and care of the full-extension 3rd rack, consult the Owner's Manual. Download a copy of your Owner's Manual

Dishwasher Picture of Leveling Leg
When the dishwasher is removed from the box, there are four leveling legs attached to a wood skid (two on each side). To detach the dishwasher from the skid, the legs must first be removed. Do not throw them away; they are the leveling legs required for installation of the dishwasher.

Dishwasher - Clicking Noise
Clicking or grinding sounds from the control panel is normal. You will hear this when the dishwasher progresses through its cycle. For more information, see Dishwasher Normal Noises. View a short video about dishwasher noises:

Dishwasher - Rhythmic Knocking Noise
A rhythmic knocking sound is most likely caused by the spray arm hitting something inside the dishwasher as the spray arm rotates. To solve the problem, rearrange dishware inside the dishwasher to provide clearance for the spray arms. The spray arms must be free to rotate for good wash performance. Consult the Owner's Manual for loading suggestions. Download a copy of the Owner's ManualView a short video about proper loading: View a short video about dishwasher noises:

Dishwasher - Snapping Noise
Snapping sounds while opening the door: It is normal to hear a snapping sound when opening the door of models that have a hinged detergent cup lid that you push to close. The soap cup only opens to a 90 degree angle when in the wash cycle.When the door is opened at the end of the cycle you may hear a snap as the cup opens fully.Models with a "turn-to-close" detergent cup will not have this sound when the door is opened.A snapping sound while running: It is normal to hear a snapping sound while the dishwasher is running. A dishwasher fills and drains several times during the washing and rinsing cycles.Each time it begins to drain, a solenoid energizes, causing a definitive snapping sound.This will happen about six times during each run cycle depending on the model and options selected.Some models do not have drain solenoids, so this sound will not be heard on all models.View a short video about dishwasher noises:

Locating the Dishwasher Water Shut-Off Valve
The water valve to the dishwasher is usually located under the sink. There may be several valves under the sink, but the dishwasher valve should be on a pipe or hose going through the cabinet into the dishwasher. To make sure the valve is open: Turn the handle counter-clockwise (to the left). To close the valve: Turn the handle clockwise (to the right).

Dishwasher - Humming Noise
The dishwasher motor may make humming sounds during operation that are normal. This sound occurs because: The fan that cools the main pump motor is rotating.The soft food disposer may be grinding up food waste.The drain pump may be operating. If the dishwasher is working properly, these are normal sounds.View a short video about dishwasher noises:

Dishwasher Sani-Rinse Option
Sani-rinse is also called the "heated rinse" option on some models. The sani-rinse option provides an effective rinse for germ free dishes. This is great for baby dishes or when someone is sick.The Sani Rinse heats water during the entire final rinse to assure a good hot final rinse.The Sani cycle operates only on potscrubber and normal cycles.Touching the sani-on-off touch pad turns the sani-option on (LED is lighted) and off (LED light is off).You can change the sani-on-off selection at any time before or after starting the dishwasher.The sani-option will heat the water to 145 degrees (+ or -) 5 degrees, and may extend the cycle up to approximately 20 minutes.Note: Domestic dishwashers typically do not get hot enough to sterilize items because the water temperature is not set high enough in most households. This is a result of energy conservation. 180 degrees is the approximate temperature required to sterilize.If the dishwasher has a Sani Wash or Sanitize pad instead of Sani Rinse, visit: Dishwasher Sanitization Cycle

Dishwasher Checking Fuses
If dishwasher has no power, check your home's fuse panel to see if the fuse for the dishwasher has blown (a bad fuse can turn black, or show signs of a burned out filament). Make sure you use the correct size when replacing the fuse. If fuse continues to blow, you may want to consult an electrician. You may not have the correct amperage rating for your dishwasher (15 or 20 amps).

Dishwasher - Water Shut-Off Location
Incoming water supply to the dishwasher is usually located under the kitchen sink. Locate the hot water supply under the sink, look for a pipe that branches off towards the direction of the dishwasher. On that pipe there should be a faucet, looks like an outside faucet, turn faucet in a clockwise direction until it stops. This will shut off the water to the dishwasher.If there is not a faucet, or it does not work, then water to the whole house will have to be turned off. To do this locate the hot water for the home. Find the cold water inlet to the water heater, usually marked with the word "cold" stamped on the water heater. Trace the cold water line back to where it enters the home. On that line will be a faucet. Turn in a clockwise direction until it stops. This will turn off the water to the entire house.

Dishwasher - Rhythmic Knocking Noise
A rhythmic knocking sound is most likely caused by the spray arm hitting something inside the dishwasher as the spray arm rotates. To solve the problem, rearrange dishware inside the dishwasher to provide clearance for the spray arms. The spray arms must be free to rotate for good wash performance. You can check your dishwasher's the Owner's Manual for loading suggestions for your model.

Dishwasher - Control Lock-Out - Models GSD2800, GSD2900, GSD4440, GSD4900, and ZBD3000
Setting the Control Lock (child lock) feature varies by model. For current models, visit Dishwasher Child Lockout Feature. Use the information below or consult the owner's manual for instructions. Download a copy of the Owner's Manual. GSD2800D, GSD2800L, GSD2800PTo lock your electronic controls on these models push twice within 3 seconds right above the china-crystal cycle pad. The monitor screen will read "locked". The only control unaffected is Delay Start. To unlock the control, press the same location twice. ZBD3000To lock your electronic controls on this model push twice within 3 seconds right above the normal soil cycle pad. The monitor screen will read "locked". The only control unaffected is delay start. To unlock the control, press the same location twice. GSD2900 series, GSD2800STo lock your electronic controls on this model push twice within 3 seconds right "on" the written words "normal soil" on the control panel. The monitor screen will read "locked". The only control unaffected is delay start. To unlock the control, press the same location twice. Note: Minutes and soil level will also show on display but functions will not operate when dishwasher has been placed in a "lock" position. GSD4900 series, GSD4400 seriesThe "lock" selection is on the control panel. To lock the door, touch the "lock" pad twice within 3 seconds. To unlock the door, follow the same procedure. View a short video about the dishwasher lock light: .

Dishwasher Shower Nozzle
Some dishwashers are equipped with a removable upper rack. This allows you to wash tall pots in the dishwasher by removing the upper rack and loading pots in the lower rack.Using the shower nozzle:When the upper rack is removed, the shower nozzle must be installed in its place. If this nozzle is not installed, a large stream of water will spray directly on the inner door, causing poor wash performance and excessive noise.The nozzle must be removed when the upper rack is reinstalled. If the nozzle is left in place, the upper rack will not slide all the way back into the dishwasher and the door will not close.Directions for removing the upper rack and installing the shower nozzle can be found in your Owner's Manual. Download a copy of the Owner's Manual.It is approximately 2" in diameter and 2" front to back. Some older models included the shower nozzle, which was found in the bag with the Owner’s Manual. A replacement shower nozzle WD12X10134 is available through GE Appliance Parts.View a short video about the dishwasher spray nozzle:

Dishwasher Cleaning Electronic Air Cleaners/Filters
Washing electronic air cleaners and/or furnace filters in an automatic dishwasher is not recommended. Dishwashers and automatic dishwasher detergents are designed to remove and carry away food soil. While the concentration of dust and dirt that accumulates on electronic air cleaners may be removed during the dish washing cycle, a heavy residue could be left. This heavy residue could not only stain the tub, it could also clog the pump. Microwave, vent hoods, and downdraft metal filters can be cleaned in the dishwasher.

Portable Dishwasher - Laminate Top
Portable dishwashers with a laminate top have the appearance of wood; however, it is a durable laminate surface that is less maintenance than wood. This top is not susceptible to water damage and possible separation of the veneer from the wood top. It is not designed to handle hot pots right off the burner or abrasive cleaners.This top is intended to be a light-duty working or storage surface when the dishwasher is not in use. Light weight items, such as paper, are completely acceptable to leave on top of the unit when it is not in operation. While in operation, we suggest removing items from the this top since they are subjected to the vibrations of the dishwasher’s function and may be prone to moving / falling off the dishwasher.

Dishwasher Clean Sensor
Dishwasher Clean Sensor:(Note: current models have a similar sensor; however they are not called "CleanSensor" or "XtraClean Sensor")Extra Clean (Profile) and XtraClean (GE) SensorThe ExtraClean™ found on Profile models and XtraClean™ found on GE models are the same feature named only to differentiate Profile from GE. When you see a model that lists ExtraClean you will know the model is Profile. When you see a model that lists XtraClean you will know the model is GE.Use only as much water as needed with the new state of the art sensor using laser technology that controls the wash selections by sensing water turbidity and measuring water temperature 100% of the time. It then adjusts the wash time, water temperature, water amount and number of fills for efficient effective wash performance. The sensor will indicate if the water is still soiled and will call for more water to be added or extra cycles as needed.The Extra Clean sensor is located in the water containment area below the filter. Prior to 2001 the sensor was in a glass tube.CleanSensor and CleanSensor IIClean Sensor and Clean Sensor II function the same, with the same results. CleanSensor II is found on models without an upper spray arm.The clean sensor sends a beam of light through the wash water, measures the clarity of that water and determines the amount water, temperature & time needed to clean the dish load.The clean sensor is made up of:Red "LED" light that shines a tiny beam of light through the water sample.A clear quartz tube that contains the water the light is shining through.An electronic sensor reads the amount of light coming through the tube and determines the clarity of the water.Based on the amount of soil in the water the dishwasher determines the amount of fills and wash time needed. Simply choose a "load selection":Normal - offers 4 to 6 fills and anywhere from 36 to 73 minutes of cycle time.Pots & Pans - offers 5 to 8 fills & anywhere from 43 to 77 minutes cycle time.China/crystal - offers 4 to 5 fills & anywhere from 29 to 57 mins cycle time. (Plus on the china/crystal load selection, air is mixed with the water to supply a softer wash for the delicate china/crystal pieces).Q: How do I know if the sensor is working?A: during the first 5 minutes of the cycle, the display will show "auto", the specific cycle selected (ie: "normal") and "sensing soil level". as long as the "sensing soil level" shows on display anytime during the first 5 minutes of the cycle, consumer can be sure the sensor is working.Q: How many times does the sensor sense during a cycle?A: The sensor senses 3 variables: * soil level, * temperature, * water level. so, since the sensor is sensing 3 variables, there is no set number to the amount of times it will sense. It continually senses these variables throughout the cycle as needed.Q: How do I know this sensor is not going to fail?A: Life expectancy of this sensor is rated at 20+ years. If the sensor should fail the control will revert to a 2900 series electronic dishwasher and display the time of cycle as soon as you select it.Q: How do I know the temperature sensor function is working on the sensor?A: "C7" code will show up in the window if the temperature sensor fails.

Dishwasher Leaks or Floods Underneath
The following are the most common causes for leaking or flooding from a dishwasher:If suds are present inside:Turn off the dishwasher and allow suds to dissipate. This may take several hours. Make sure any initial water is pumped out of the tub.Using the wrong type or too much detergent can cause oversudsing. Suds can push water out of the tub causing a leaks or flooding condition. Only detergent specifically designed for automatic dishwashers such should be used.View a short video about the proper detergent to use: Spills of liquid rinse aid can cause sudsing and water leaks. If rinse aid is spilled while filling, clean immediately with a damp cloth. Leaks could also occur when using a solid rinse aid because it is dispensed throughout the entire cycle instead of when it is needed in the final rinse. If you have a water softener and get sudsing, discontinue use of rinse aid. Not draining:If the water is not draining and there are no suds present, or water is leaking from the air gap on the sink, there may be a plumbing issue.For any water coming from under the dishwasher not attributed to a plumbing problem, GE Appliances recommends contacting service. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Cycle Indicator LED Lights
Generally speaking, electronic control models have light emitting diode (LED) indicators that take extremely small amounts of electricity. The lights go off after a period of time if the dishwasher is not started. Pushing any button or opening and closing the door will re-illuminate the lights. If the dishwasher was started, the lights will remain on until the dishwasher door is opened at the end of the cycle. It is best to refer to your Owner's Manual for information about light operation because the light features are model specific.

Dishwasher Water Heat-On/Heat-Off on RCA Models
Water Heat-On and Water Heat-Off was a feature on some older RCA dishwashers.The Water Heat-On feature extended the wash cycle 9 minutes while the dishwasher automatically heated the water for superior washing and drying. This option was selected when the temperature of the water entering the dishwasher was below 140 degrees Fahrenheit.The Water Heat-Off option was used when the temperature of the water entering the dishwasher was 140 degrees Fahrenheit or higher.It is necessary to use one of these options at all times.

Dishwasher "Blocked Wash Arm" Display
A "Blocked Wash Arm" display appears on electronic models only. It will appear 45 seconds after a fill period. The cycle will stop, but you may override the system by pressing START while the door is closed. It means that the control is not getting the magnetic pulse that indicates that the wash arm is rotating at a minimum 45 revolutions per minute.The following table lists the causes of a "Blocked Wash Arm" display, along with possible solutions you may use to resolve the problem yourself: CauseSolution1) Silverware or dishes jammed against wash arm or food caught.Remove obstruction. Note: Often a small handle or lug on a dish will protrude below the dishwasher rack and stall the wash arm, but still allow the rack to roll in and out.2) Insufficient water in dishwasher to turn wash armCheck water level.3) Malfunction in dishwasher circuitry.You can override the malfunction by pressing START after the fault code appears and without opening the door. If problem persists, contact service. Schedule your service appointment online.

Dishwasher Normal Water Levels on GSD Models
What is a normal dishwasher water level on models starting with GSD?Wait until the dishwasher has filled with water, open the door and look inside. For all plastic tub models the water should measure 3/8 of an inch to one inch above the hub. (The hub is the raised portion the wash arm turns on.) For porcelain and metal tub models the water should measure 1/2 inch below the heating element.An easy way to determine when the dishwasher has stopped filling for the main wash is to close the detergent cup and start the cycle. When you hear the cup snap open that is the main wash.

Monogram Dishwasher - 800 Series Wash System
The 800 Series Wash System is found on Monogram dishwasher models starting with ZDT8.Reversing Blade Wash Arm: The lower wash arm has 25 angled jets to provide full wash coverage as it rotates clockwise and counter-clockwise, spraying items from every angle. When the direction of the wash arm changes, the spray pattern and wash coverage changes.Side Jets: Water jets fill the dishwasher on the left and right side of the tub, directly above where the silverware basket might sit. The cascading water hydrates dried-on food soils in the silverware basket and lower rack during the fill cycle.Bottle Wash Jets: Four specially designed tines (also called jets) in the upper rack direct water into narrow containers like baby and sports bottles, wine flutes, and travel mugs to effectively clean those hard-to-reach areas.See the dishwasher in action:

Dishwasher Upper Rack Removal
The dishwasher upper rack is not removable on all models. Models with removable upper racks will have instructions listed in the owner's manual. Although it is not recommended to do this on a regular basis unless listed in the owner's manual, the upper rack can be removed on some models. Download a copy of your Owner's ManualPlease see the instructions below:Prior to 1993:Top rack rails have an end cap that can be pried off by bending metal tabs at the end of the rail. The rack will then pull out while the rails remain in the dishwasher. If repeated often, bending of the rail tabs will break them and the entire rail must be replaced.1993 to Current:Plastic and Hybrid tub models:Models listed as having a "Removable" upper rack: check the owner's manual for directions.Models not listed as having a removable upper rack: There is a tab on the front end caps. To remove, stick a screwdriver behind the last peg behind the tab, push back towards the dishwasher wall and then turn tab inward carefully. Be gentle, the tabs may break. The tabs snap back in the same way.View a short video on end cap removal/installation: Stainless tub models:Models listed as having Removable, Adjustable Upper Racks: Check the owner's manual for directions. These models have easily removable upper racks, designed to be removed when washing large items in the lower rack.Models listed as having "Height Adjustable" upper racks: These adjustable upper racks are not designed to be removed except by a technician.

Dishwasher - White Grease on Gasket or Tub
A clear or white grease around the door gasket or on the floor of the tub of a new dishwasher is normal. The grease (may appear as a goopy substance) is a lubricant used to keep the door gasket seated properly and keep from making a popping noise while the gasket is still stiff and new.This grease is NSF approved (food-grade) and does not need to be removed before washing your dishes. The grease will wash out after using detergent in the dishwasher a few times. It can be wiped off; however, you could hear a small popping noise as the door is closed for brief period of time until the gasket "sets." This will not harm the dishwasher.

Dishwasher Rattling Noise
While the dishwasher is in operation, the water action can cause the dishes to rattle or lightweight plastic objects to move around the rack. Make sure the dishes and utensils are secure and not banging together. This rattling sound can be hard to distinguish from abnormal motor noises. To determine if a rattling noise is a loading issue, run the dishwasher again without any dishes. If the noise is not present, please consult the Owner's Manual for loading suggestions. If the noise is still present when running the dishwasher empty, it is most likely due to debris in the pump. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Loading Tips
For optimal wash performance, it is important that dishes are loaded properly. GeneralThere is no need to pre-rinse dishes before loading. Just scrape off large pieces of food.Load dishes with care to avoid chipping or breaking.It is important to angle all items for proper drainage--especially those with concave bottoms to prevent them from holding water.Ensure dishes are not stacked up on top of each other.Make sure spray arm can rotate freelyUpper rack:We recommend loading glasses, cups, saucers, dishwasher-safe plastic and wood items in the upper rack of your dishwasher.Shallow items such as cups and small glasses should be loaded along the sides or less deeps areas of the upper rack. Tall, deep glasses, should be loaded in deeper areas of the upper rack, and placed so that they rest firmly against the tines.When loading any item, it should face toward the water source in the center.Make sure tall items clear the top of the top and/or upper spray arm.Lower rack:Place plates and saucers among the tines.Platters should be loaded along the sides, in corners or in the back.Never place glasses in the lower rack.Items like bowls and casseroles fit in either of the corners. Be sure to place them at an angle, facing downward.Items with heavy, dried-on and baked-on soils such as pots, pans and casseroles should be loaded in the lower rack with the open end down, facing directly toward the wash arm below the lower rack.SilverwareLoad silverware in the basket with handles facing down.Place utensils in the basket or on the third rack and make sure they do not interfere with the spray arm.For more information: Dishwasher Proper Silverware LoadingLoading suggestions are also found in your Owner's Manual. Download a copy of the Owners ManualView a short video about proper loading:

Dishwasher - Lock Light on GSD4000-GSD5000 Series
To lock the dishwasher control panel you press the LOCK pad twice within three seconds. The LOCK light comes on and the control panel becomes inoperative. The LOCK light will remain on as long as the lock feature has been enabled.To unlock the dishwasher control panel you press the LOCK pad twice within three seconds.View a short video about the dishwasher lock light:

Dishwasher - Loading Tips
For optimal wash performance, it is important that dishes are loaded properly. General There is no need to pre-rinse dishes before loading. Just scrape off large pieces of food. Load dishes with care to avoid chipping or breaking. It is important to angle all items for proper drainage -- especially those with concave bottoms -- to prevent them from holding water. Ensure dishes are not stacked up on top of each other. Make sure the spray arm can rotate freely. Upper Rack We recommend loading glasses, cups, saucers, dishwasher-safe plastic and wood items in the upper rack of your dishwasher. Shallow items such as cups and small glasses should be loaded along the sides or less deeps areas of the upper rack. Tall, deep glasses, should be loaded in deeper areas of the upper rack, and placed so that they rest firmly against the tines. When loading any item, it should face toward the water source in the center. Make sure tall items clear the top of the top and/or upper spray arm. Lower Rack Place plates and saucers among the tines. Platters should be loaded along the sides, in corners or in the back. Never place glasses in the lower rack. Items like bowls and casseroles fit in either of the corners. Be sure to place them at an angle, facing downward. Items with heavy, dried-on and baked-on soils such as pots, pans and casseroles should be loaded in the lower rack with the open end down, facing directly toward the wash arm below the lower rack. Silverware Load silverware in the basket with handles facing down. Place utensils in the basket or on the third rack and make sure they do not interfere with the spray arm. For more information, visit: Dishwasher Proper Silverware Loading. Loading suggestions are also found in your Owner's Manual.

Dishwasher - Leaking or Flooding Underneath
The following are the most common causes for leaking or flooding from a dishwasher: If suds are present inside: Turn off the dishwasher and allow suds to dissipate. This may take several hours. Make sure any initial water is pumped out of the tub.Using the wrong type or too much detergent can cause oversudsing. Suds can push water out of the tub causing a leaks or flooding condition. Only detergent specifically designed for automatic dishwashers such should be used.Spills of liquid rinse aid can cause sudsing and water leaks. If rinse aid is spilled while filling, clean immediately with a damp cloth. Leaks could also occur when using a solid rinse aid because it is dispensed throughout the entire cycle instead of when it is needed in the final rinse. If you have a water softener and get sudsing, discontinue use of rinse aid. Not draining: If the water is not draining and there are no suds present, or water is leaking from the air gap on the sink, there may be a plumbing issue.For any water coming from under the dishwasher not attributed to a plumbing problem, GE Appliances recommends contacting service. If the above suggestions do not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

The Google Assistant Benefits for Smart Appliances
Use your Google Assistant* to take our suite of Smart appliances to the next level with hands-free voice control. For more information on the Google Assistant, visit: Get Started with the Google Assistant.For more information, visit: Smart Appliances. To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability?Interact with your Connected appliances with U+ Connect by saying "Ok Google,..." and state your request. For assistance with set-up, visit:The Google Assistant U+ Connect Set-Up for Smart AppliancesHere are some of the ways your Google Assistant and U+ Connect can work together to bring voice control to your appliances.RefrigeratorOk Google,...is the coffee maker on/off?turn on the coffee maker.what is the temperature set on the coffee maker?set the coffee maker to 120 degrees. Wall Oven or RangeOk Google,...start/stop the upper/lower oven.preheat the upper/lower oven to 350 degrees.turn on the upper/lower oven.what's the upper/lower oven set to?set the mode of the upper/lower oven to convection bake.turn up/down the temperature of the upper/lower oven.raise/lower the temperature of upper/lower oven a little.raise/lower the temperature of the upper/lower oven a lot higher.raise/lower the upper/lower oven by 25 degrees. Vent HoodOk Google,...turn the hood fan on/off.turn the hood light on/off.set the hood fan speed to high/low/medium/boost.set the hood light level to dim/highDishwasherOk Google,..what cycle is the dishwasher running?How much time is left on the dishwasher cycle?Are the dishes clean?What is the dishwasher doing?WasherOk Google,...start/stop washer.**turn on/off washer.**is the washer on?what cycle is the washer in?how much time is left on the washer?is the laundry clean?** Only on selected models with Remote Control. Smart Washers and Dryers - Remote Control DryerOk Google,... dry my clothes.** start/stop drying my clothes.**is the dryer running?what cycle is the dryer in?how much time is left on the dryer?are the clothes dry?turn on/off extended tumble on the dryer.is dryer extended tumble on? ** Only on selected models with Remote Control. Smart Washers and Dryers - Remote Control Room Air Conditioner - Window, Ductless, and PortableOk Google,...is the air conditioner on/off?turn on/off the air conditioner.what is the temperature set on air conditioner?set the air conditioner to heat/cool/energy saver?turn up/down the temperature of air conditioner.what is the temperature inside? set the air conditioner to low/medium/high/auto.MicrowaveOk Google,...start/stop the microwavepause/resume the microwaverun/set the microwave for 1 minute 30 secondsadd one minute to the microwave timerhow much time is left on the microwave timerThe Google Assistant will not notify you that something has completed unless you first ask Google for the status. For automatic notifications, you can choose for notifications to appear on your mobile device through the SmartHQ app. For more information, visit: Smart Appliances Voice-Activation. *Google is a trademark of Google LLC.

Appliances - Water Damage Information
If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting them. Deciding whether to repair or replace gas and electrical appliances damaged by floodwaters can be a difficult decision, since safety is a consideration. Deciding to repair or replace damaged equipment depends on factors like the water level and the amount of time exposed to water. For more information about repairing versus replacing water damaged appliances, visit the following resources: After a Weather Emergency: Repair or Replace Appliances?Flood-Damaged Appliances If you determine you need service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Wash Zones
Introduced in 2012, this wash option allows you to choose to wash only the upper rack or only the lower rack. No more waiting to get a full dishwasher load to run a cycle. Upper or Lower Rack wash can be used in combination with most cycle and wash options. You just choose the cycle you want and any options, then choose your wash zone: Upper or Lower. Upper Wash Zone:The spray arm or hub on the tub ceiling and the middle spray arm are used. Lower Wash Zone:The middle spray arm and lower spray arm are used. View the latest models that include the Wash Zone feature

Dishwasher - Water in Tub or Leaking from Valve in a New Dishwasher
Every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher may have a small amount of water in the tub when it reaches the home. If the product is tilted severely or turned upside down, this water may spill out.

Dishwashers - Detergent Cup Operation
You will find the detergent dispenser on the inside door of your dishwasher. All wash cycles require detergent in the main cupClosing the detergent cup:Round detergent cover with handle: Grip the detergent cup lid by the handle and turn clockwise until it clicks.Square flip-up cover: Press down on the cover until it snaps into the closed positionSliding Cover: Slide the cover into the closed position until it snaps into place.If the cup will not close:Be sure the dishwasher is off before adding detergent; otherwise, the detergent cup will not close and latch properly. Electronic control dishwashers: Press the Start/Reset pad twice to reset the dishwasher.Mechanical control dishwashers: The detergent cup will not close unless the timer has advanced to the off setting. Turn the timer knob a full revolution clockwise, ending at OFF. If using detergent pods, make sure it is not interfering with the cover.Make sure no detergent, food soils, etc. is caught in the latch mechanism.Cup will not open:On dishwashers with flip open detergent cups, it is normal for the cup cover to open against the upper rack. The cover opens to about a 45 degree opening. This design allows the jets at the ends of the lower spray arm to direct hot water into the soap cup and dissolve the detergent pod, powdered or liquid detergent.To open once closed:Round detergent cover with handle: Grip the detergent cup lid by the handle and turn counterclockwise until it releases. A snapping sound may be heard.Square flip-up cover: Press down on the lever at the front of the cover to release it.Sliding Cover: Press the lever at the side of the cover to release it.View a short video about operation of the soap cup:

Dishwasher - Clunking Noise
A clunking sound will occur once during the wash cycle. It is the detergent cup opening at the beginning of main wash, which is about ½ way through the complete cycle. This is normal. For more information, see Dishwasher Normal Noises. View a short video about dishwasher noises:

Dishwasher Squealing or Rattling Pump Noise
If the dishwasher is new, it may not have any water in it. This can cause a "squeal" or "rattling" sound the first time it is used. The sound may also occur if the dishwasher is run after an extended period of time without any use. Add one quart of water to the bottom of the tub and the noise should go away. The water lubricates the pump seals and keeps them quiet.

Dishwasher Installation Next to Range or Wall Oven
A dishwasher can be installed next to a free-standing, slide-in, or drop-in range as long as there is at least 2" of clearance between the two appliances. The 2" clearance is needed for heat dissipation.A dishwasher should not be installed directly next to a wall oven that it installed under the counter. There should be at least 24" of space between the two.

Dishwasher - Checking and Replacing Door Gasket
If your dishwasher is leaking around the door or is not sealing properly, make sure the door or tub gasket (seal) is in good condition and is pressed properly into place. Inspect the door gasket for tears, cuts, and wear. If there are any tears, cuts, or wear, the door gasket may need to be replaced. To check your gasket: Some models have a black door gasket mounted on the tub, which can be easily inspected visually.Some models have a light gray door gasket mounted on the door. This gasket wraps around the bottom of the door and should inspected both visually and, on the bottom, by touch. The ends of the gasket on these models do not come together, by design, on the bottom of the door. There is approximately a three inch gap between the gasket ends. This is normal and does not indicate a problem with the gasket. To replace the gasket: Remove the gasket and seat the new gasket onto the dishwasher in the appropriate grooves. When done correctly, the gasket should spread evenly on both sides. It may take several tries to seat the gasket properly.View a short video about replacing the door gasket: Order a replacement gasket online.

Dishwasher - Humming Noise While Running
Your dishwasher motor may make humming sounds during operation that are normal. This sound occurs because: The fan that cools the main pump motor is rotating.The soft food disposer may be grinding up food waste.The drain pump may be operating. If the dishwasher is working properly, these are normal sounds.

Dishwasher Reset Circuit Breaker
Occasionally you may find it necessary to reset the circuit breaker to the dishwasher. The following steps outline the best way to do this.Turn off the circuit breaker or remove the fuse.Wait approximately two minutesTurn the breaker on, or reinstall fuse.Try dishwasher again, if your problem is not resolved and it is not a house electrical issue, you may need service. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Corner Baffles
There are 2 black rubber baffles (also known as gaskets) on some models in the front corners of the dishwasher tub to prevent leakage at the bottom corners of the door.They fit in only one way, so it is important that the right and left pieces are placed in the correct corners. In some models, they are labeled L and R for left and right. If this baffle has become soiled, remove, wash and re-seat in its proper position.View a short video about the corner door baffles: To also view a short video about cleaning the bottom of the door: If the baffles shrink (due to age and hot water) they should be replaced to prevent leaking at the corners of the dishwasher. Purchase a GE Appliance part or accessory online

Dishwasher Maximum Inlet Water Temperature
GE and Hotpoint porcelain and plastic tub models:Not designed to handle incoming water hotter than 150 degrees. Water hotter than 150 degrees can cause rubber components to disintegrate. It can also warp the walls of the plastic tub models and possibly damage the water valve.Note: Black grease spots result when water hotter than 150 degrees causes the rubber boots under the tub and the rubber corner gaskets to disintegrate.Stainless Steel Interior Models:Maximum water temperature is 180F. It is not recommended to set the water temperature above 150F because of the possibility of damage to dishes and other objects being placed in the dishwasher.Sanitizing Water Temperatures:The Anti Bacteria cycle raises the temperature to 160 degrees momentarily at the end of the cycle. This will not be long enough to harm the dishwasher but is long enough to meet NFS certification. Monogram ZDB5700/5900 Models have NSF approval for Sanitizing dishes. The maximum temperature reached is 171 degrees F. This meets NSF requirements for sanitizing dishes. Do not confuse Sanitize with Sterilizing, they are different. Sterilizing requires temps 180 degrees F.

Dishwasher - Missing Upper Spray Arm
If the dishwasher has a multi-level wash system but no upper spray arm, check the ceiling of the dishwasher for a spinner (hub) with holes on the sides. The spinner takes the place of the upper spray arm and distributes water in the same way as a spray arm. Because there are no spray arms to block, taller items can be placed in the upper rack.

Dishwasher Anti-Backflow Drain Valve
Our dishwashers have a built-in anti-backflow wash/drain diverter valve (also called a check valve). This is a special diverter valve built into the pump housing, which normally directs wash water through the water distribution system. It eliminates need and noise of reversing the motor and prevents backflow of soiled drain water into dishwasher.At the end of each wash and rinse period, the valve operates to close the wash distribution port and open the drain port.After water is pumped out, the valve automatically closes the drain and opens the wash port. The dishwasher will still need a high drain loop as described in the Installation Instructions for the model. Download a copy of the Installation Instructions

Dishwasher End of Cycle Light Not Working
If the amber (orange) light does not change to green or the Clean light does not come on, the dishwasher has not completed its cycle.One indicator is cycle interruption. This is usually caused by opening the door too soon and then not re-latching it. If the door is unlatch mid cycle, there should be a beeping sound once every minute to remind the user to re-latch the door. Water remaining in the dishwasher is another indicator that the cycle is not complete for some reason.Choosing the Heated dry or Added Heat setting this will add time to the cycle:Heated Dry adds about 45 minutes on cycles other than normal.Added heat adds 15 minutes. Heated Dry + added heat on normal means the heated dry cycle adds 45 minutes.Normal + added heat + heated dry means the cycle runs about 2 hours and 33 minutes.If the cycle has been completed and the light does not change to green or the Clean light does not come on, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher CircuClean Pump
In addition to the main pump, an auxiliary pump is located in the dishwasher drain system. This completely eliminates soils from the dishwasher sump at the end of the first, second and possibly third "pre-rinse", depending on soil level and load selection determined by the "CleanSensor".This ensures that when fresh water comes in on the next fill, it is not being added to residual dirty sump water. This extra "CircuClean" pump action assures the cleanest dishes possible no matter how dirty they are in the beginning.

How Often a Dishwasher Should be Run
It is best to run the dishwasher about once a week to keep the motor seals working properly. The dishwasher can be run on a short wash.

Dishwasher Anti-Backflow Drain Valve
Our dishwashers have a built-in anti-backflow wash/drain diverter valve (also called a check valve). This is a special diverter valve built into the pump housing, which normally directs wash water through the water distribution system. It eliminates need and noise of reversing the motor and prevents backflow of soiled drain water into dishwasher. At the end of each wash and rinse period, the valve operates to close the wash distribution port and open the drain port.After water is pumped out, the valve automatically closes the drain and opens the wash port. The dishwasher will still need a high drain loop as described in the Installation Instructions for the model.

Dishwasher Control Lockout Feature
On many of our dishwashers, there is a Control Lock feature to prevent a person (ex. child) from interrupting a cycle already in progress or beginning a cycle by accident. The only dishwasher cycle not affected by the child lockout feature is the DELAY START option.To activate the Control Lock feature:Press the LOCK pad twice within three seconds.This may be done before a cycle to prevent it from starting, or during a cycle to prevent it from being interrupted. To de-activate the Control Lock feature:Press the LOCK pad twice within three seconds.View a general information video about the dishwasher lock:For model specific information about the control lock out feature, check your Owner's Manual. Download a copy of the Owner's Manual.

Dishwasher "Hugger" Feature
The hugger was a feature offered on some GE Appliances dishwashers. This is not available as a feature on current models, and the replacement part is no longer available.About the Hugger:The hugger clips on to the top rack and acts as a spring clip to hold down lightweight items such as dishwasher safe plasticware. It secures one cup, bowl, etc. at a time.The hugger will fit any GE Appliances dishwasher.Measurements: 3¾ inches wide, tapering to 3½ inches.Part number is WD28X287

Dishwasher Timer Will Not Advance
To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning, or turn the house circuit breakers/fuses to the off position.Dishwasher timer concerns can be classified into two general categories: The timer cannot be advanced manually and appears to be stuck, or the timer advances inconsistently.The timer dial cannot be advanced manually and appears to be stuck.Often caused by objects that prevent the detergent cup from opening, which affects the timer operation. Check for items in the racks that may be blocking the detergent cup.Make sure the detergent cup is fully closed at the start of a cycle and fully open at the end of a cycle.The detergent cup should be almost fully open between the main wash and final rinse. If it is in any other position, try to open or close the cup, while at the same time rotating the timer. This should free it up. Can be caused by a sticky substance between the timer dial and the control panel. Sticky substances, like orange juice, etc. that get between the timer knob and the front of the control panel could bond the timer knob to the control panel.This problem can be solved by gently pulling the knob away from the control panel and cleaning behind the knob with a damp cloth. Do not use excessive force.If the knob cannot be pulled away from the control panel, service may be required. Intermittent automatic timer advancement.If the timer can be advanced manually, but does not advance automatically in spots for 30 minutes or more, the model may have a Delay Start feature. Delay Start timers advance a couple of degrees every minute or so during most of the cycle; however, during certain parts of the cycle, they advance once every 30 minutes.This gives the dishwasher extra time to clean.The long pauses occur during "Delay Start", "Hot Start", "Normal Wash" and "Dry" cycles.If you notice delay times substantially longer than 30 minutes, contact service. If the above suggestions do not resolve the situation, service may be needed. If you would like to schedule a service appointment, please contact GE Appliances Factory Service or schedule a service appointment online.

Dishwasher - Styrofoam
Dishwashers have styrofoam placed in the vent area on the dishwasher door to prevent moisture from the steam and humidity from dripping. This styrofoam is part of the product and not the packing, so do not remove. On electronic models, removal can cause moisture to reach the circuit board and short it out. If removed, it would require service to replace. Foam may be also used under the dishwasher, and is also not packing material. Do not remove.

Dishwasher - Use of Drain Cleaner
Chemical drain cleaners such as Drain-O, Liquid Plumber, etc. should never be used in a dishwasher for any reason. These types of cleaners are so caustic it can damage the rubber parts inside the dishwasher.

Dishwasher Optional 3rd Rack GPF3RACK
Some of our plastic tub dishwashers have an optional third rack that can be added to the dishwasher to hold silverware, cutlery, cooking utensils, and other flat or hard-to-place items. Models with this feature will list "Cutlery Tray - Optional 3rd Rack" or GPF3RACK in the product specifications.This installation video provides the steps necessary to install the GPF3RACK 3rd dishwasher rack accessory kit:The GPF3RACK 3rd rack accessory kit cannot be used on plastic tub models produced before 2018. It is compatible with these models, as well as any new models without a third rack included that are manufactured in 2018 or newer. GDF530PGMGDF530PSMGDF530PMMGDT605PGMGDT605PSMGDT605PMMGDT605PFMGDT605PBMGDP615HSMGDP615HFMGDP615HBMGDT635HSM GDT635HMM

Dishwasher Status Indicator Lights
Status indicators vary by model. The display tells you the status of what is happening as the dishwasher is operating. If flashing occurs, this may indicate a malfunction and service may be required.SENSING - Displayed while the sensor is measuring the amount of soil and temperature of water. The dishwasher will adjust the selected cycle to achieve optimal performanceADD-A-DISH - Displayed during prewash indicating that dishes added now will still be cleanedWASHING - Displayed during prewash, main wash and rinse periodsRINSING - Displayed during rinse periodsDRYING - Displayed during HEATED DRYSANITIZED - Displayed when cycle has met sanitization conditionsCLEAN - Displayed when a wash cycle is complete For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Cleaning the Exterior
To clean the exterior of the dishwasher, including the control panel and trim:Use a clean, soft, lightly dampened cloth, then dry thoroughly. A little dish soap may be added to the cloth if needed.Use Cerama Bryte Appliance Cleaner, part number WX10X392.Use a good appliance wax or polish on the door.Cleaning Stainless DoorsUse Stainless Steel Magic or a similar product using a clean soft cloth.For cleaning rust and tarnish: cleaners with oxalic acid (ex. Bar Keepers Friend Soft Cleanser™) will remove rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge.Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel.Integrated Door Panel (Custom Wood Panels)This is a custom installed door panel, and you will need to refer to the cabinet manufacturer's recommendations for proper cleaning.Do not use scouring pads or powered cleaners because these products can scratch the finishInformation about caring for your dishwasher can be found in the Owner's Manual.

Dishwasher China Crystal or Delicate Wash Cycle
This wash cycle provides a gentle wash for delicate items. China is normally safe to wash in your automatic dishwasher. However, antique, metal trimmed, hand painted china or over-the-glaze patterns are vulnerable to fading with high water temperature and detergent solutions and should not be washed in a dishwasher. If there is any question, check with the manufacturer of the chinaware, or test wash one piece daily for at least one month for comparison with the rest of the set. Use this cycle for lightly soiled china and crystal. This cycle is similar to the energy saver cycle except the wash action is softened by pumping air along with the water to protect your delicate items. Be sure to pre-rinse items before loading. The china crystal cycle also uses less hot water to provide a gentler wash action to protect delicate items. The water fill on dishwashers is controlled by the timer. A normal cycles takes 90 seconds to fill, the china crystal cycle has a 60 seconds fill time. Load securely to prevent movement. On models that don't have a China/Crystal cycle, the Light cycle is safe for China and Crystal.

Dishwasher Leaks from Under Cabinet
If the dishwasher is leaking from under the cabinet next to the dishwasher, it may be due to a loose hose clamp. Check all the hoses in the cabinet and tighten the clamps. View a short video on how to correct hose clamp leaks:

Dishwasher - Cleaning the Door and Controls
To clean the exterior of the dishwasher, including the control panel and trim: Use a clean, soft, lightly dampened cloth, then dry thoroughly. A little dish soap may be added to the cloth if needed.Use Cerama Bryte Appliance Cleaner, part number WX10X392.Cleaning Stainless Doors Use Stainless Steel Magic or a similar product using a clean soft cloth. For cleaning rust and tarnish: cleaners with oxalic acid (ex. Bar Keepers Friend Soft Cleanser™) will remove rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel. Information about caring for your dishwasher can be found in the Owner's Manual.

Portable Dishwasher - Sinks with Sprayers
We do not recommend hooking up a portable dishwasher to a sink with a spray hose on the sink. When the sink faucet is turned on to furnish water to the portable dishwasher, it is also putting the same pressure on the spray hose at the sink. These spray hoses are not designed for constant water pressure for the length of a wash cycle. After a while the hose will begin to leak at the joints or split and flood.

Dishwasher - Override SmartDispense
When the SmartDispense bulk dispenser is being used, there is no way to bypass it for a single cycle. The bulk dispenser will dispense, even if the manual detergent cup is being used.Some brands of dishwasher cleaners recommend using them in the manual detergent cup without using dishwashing detergent, though most can be used with detergent is necessary. We recommend checking with the manufacturer of the dishwasher cleaner.SmartDispense is not a feature on current models.

SmartDispense Dishwasher - Switching Detergents in Bulk Dispenser
You should not mix an enzyme-based dishwasher detergent with a chlorine-based detergent in the SmartDispense bulk dispenser. This can cause problems with the dispenser.If you want to switch from an enzyme-based detergent to a chlorine-based detergent (or the other way around), the following routine should be used:Once the Low Detergent LED light comes on, run an additional 3 wash cycles to empty the SmartDispense detergent tank. (The light will come on when there are 3 loads of detergent left. Running these three additional cycles will clear the tank of any remaining detergent).Then use the standard manual detergent cup for the next 10 wash cycles to make certain no residue is left in the SmartDispense detergent tank.After the ten cycles in the manual cup, you can fill the SmartDispense tank with your new choice of detergent. At this time you can stop use of the manual cup.If an enzyme-based dishwasher detergent has already been mixed with a chlorine-based detergent, you can try purging the bulk dispenser:Top Control Dishwashers - Purging the Bulk DispenserFront Control Dishwashers - Purging the Bulk Dispenser

Dishwasher - Definition of Quiet Motor
Most dishwashers manufactured 2001 and after use a new capacitor start induction motor (rather than relay start), which is quieter in operation. It also requires less air flow under the dishwasher to keep it cool which allows us to enclose the motor area and prevent most motor noise from migrating into the kitchen. The quiet motor is suspended by rubber boots just as our other dishwasher motor is to additionally absorb any vibration from the motor. There is no horsepower rating on this motor or our previous shaded pole motor.

Dishwasher - 999 Error Code Appears in Display
If a 999 Error Code appears in the display panel of the following dishwasher models, the control will need to be reset. You may also see the display flashing. If this error occurs, the dishwasher won't start or run.Applicable models:GDT225SGLBBGDT225SGLWWGDT225SSLSSPDT145SGLBBPDT145SGLWWPDT145SSLSSZDT165SILIIZDT165SSLSSTo clear the code:Simultaneously press and hold Cycle Select and Start pads for 5 seconds or until the 999 code goes away. A blank display or another number appearing is acceptable. Press ANY button to complete the reset process. 130 or another cycle time may appear in the display.The unit will now be ready to use/function normally at this time.

Dishwasher - Washing Metal Items
If you are washing something made from metal or that has metal on it, use caution. Not all metal should be placed in the dishwasher. Below are some general guidelines; however, we recommend checking with the manufacturer of the item (if possible) to see if it can be washed in the dishwasher. Aluminum: Usually safe. Darkening or spotting is possible, which can be removed by scouring with a soap filled steel-wool pad. Some colored anodized aluminum can fade.Iron: Not safe. Iron will rustPewter: Not safe. Pewter tarnishes easily.Stainless Steel: Usually safe. Rinse if not washing immediately, since salty or acidic foods can stain if left on the tray or other item.Sterling Silver & Silver-plating: Usually safe. Rinse if not washing immediately, since salty or acidic foods can stain if left on the tray or other item. Dry detergent can cause difficult-to-remove black spots, so avoid placing under the detergent dispenser. Don't mix silver and stainless steel or copper.Tin: Not safe. Tin can rust.

Dishwasher - Snapping Noise
Snapping sounds while opening the door: It is normal to hear a snapping sound when opening the door of models that have a hinged detergent cup lid that you push to close. The soap cup only opens to a 90 degree angle when in the wash cycle. When the door is opened at the end of the cycle you may hear a snap as the cup opens fully. A snapping sound while running: It is normal to hear a snapping sound while the dishwasher is running. A dishwasher fills and drains several times during the washing and rinsing cycles. Each time it begins to drain, a solenoid energizes, causing a definitive snapping sound. This will happen about six times during each run cycle depending on the model and options selected.

Dishwasher - Canceling the Delay Start Option
Delay Start allow you to set the dishwasher now, but have it start later. Most models allow for 1-8 hour delays, or even up to 12, depending on the model. To cancel the Delay Start option: Press the "Delay Start" pad until the hours of delay indicator goes off.If the Delay Start pad does not have an Off selection: Use the Start or Start/Reset pad, depending on the model. On most models, pressing and holding the Start pad for 3 seconds will cancel any set cycle, including the Delay Start cycle. For more information on the operation of your dishwasher, please consult the Owner's Manual.

Dishwasher Energy Saver Drying
Some dishwasher models have an Energy Saver feature. This feature allows you to use a no heat drying option when dishes are not needed immediately after washing. The convection drying employed by the Energy Saver feature effectively dries the load naturally, but it requires leaving the dishes in the dishwasher for a longer period of time (ex. overnight). This feature saves the electrical energy used by the heater during the dry cycle.The timer dial (on models so equipped) will continue to advance to OFF when using this feature as long as the door remains in the locked position.

Dishwasher Temperature Sensor
The temperature sensor system senses the water temperature in your dishwasher. This allows you to turn your central water heater down and reduce your energy cost.Hot water is essential to high-performance dishwashing. Hot water melts fatty grease and releases the detergent's strong chemical action to soften and break down food soils.Some of our dishwashers have a temperature sensor that checks the water temperature during the main wash periods (potscrubber, normal wash or light wash). If the inlet water temperature is 140 degrees Fahrenheit or higher, the wash water will be hot enough to clean the load and no additional heat will be added. However, if the inlet water temperature is below 140 degrees Fahrenheit, the temperature sensor thermostat will extend the wash cycle and raise wash water temperature to 132 degrees Fahrenheit or higher.The calrod heater will continue to increase water temperature until the temperature sensor is satisfied or the maximum extension time is reached (15 to 20 minutes, depending on dishwasher model). The normal cycle time sequence will then continue. This cycle extension and temperature increase combination will have the same effect as 140 degree Fahrenheit water temperature, measured at the faucet.Wash water in temperature sensor dishwashers will generally be hotter than in dishwashers requiring 140 degree Fahrenheit inlet water and will yield improved wash performance.

Dishwasher GPF100 Heavy Duty Spring Kit
The GPF100 spring kit is designed to be used on dishwashers when decorator wood panels weighing more than 4 pounds have been installed. Without these heavy duty springs the additional weight would cause the door to drop down heavily and possibly damage the dishwasher.This heavy duty spring kit will support panels up to 10 pounds. The springs that come on the dishwasher can support panels that weigh up to 4 pounds.

Dishwasher - Twin Turbo Dry Boost
Select Profile models take dry performance a step further on Hidden Heater models with the Twin Turbo Dry Boost feature. In addition to the Hidden Heater in the sump and Fan Assist, this dry system introduces a second heater and fan to heat and push preheated dry air into the tub. This feature allows for all plastics and ceramics to be completely dry. How it works:Hidden Heater (1200W in Sump) heats final rinse water.Located underneath the dishwasher, a low-intensity 7-CFM fan draws air in across a 400-watt heater and pushes preheated dry air into the dishwasher through a side vent into the tub.Heated moist air is pulled into the inner top door vent by the Fan Assist exhaust fan within the door. It goes down through a multi-chambered conduit that collects moisture within the door and air exits out the bottom. The side cavity that channels heated dry air into the interior is the same width as the fill funnel. It performs both functions and does not add or affect dimensions or installation. Models with Twin Turbo Dry Boost will also have the Hidden Element, Hidden Door Vent and the name "Dry Boost Twin Turbo" etched around the vent area on the inner door.

Dishwasher Draining While Filling
New Installation:If the dishwasher is draining and filling at the same time and you do not have an air gap, the drain hose must have a 32" high loop from the floor to prevent backflow of the water into the dishwasher or water siphoning out during operation. Consult your Installation Instructions for more information about proper installation. Not a New Installation:Service is recommended if this is not a new installation. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Power Outage Tips
Should you experience a power outage or power interruption, the dishwasher will retain its memory and return to its previous settings. On mechanical control models, the dishwasher will resume its cycle unless the control was turned off during the power interruption. Electronic models will start running again unless the cycle is canceled once it starts running.

Dishwasher - Drain & Fill Hose Assembly (WD24X10066)
The WD24X10066 drain and fill hose is about 70" long, and hooks up a portable dishwasher to your kitchen sink faucet. It is not designed to be used on a built-in dishwasher. Purchase a GE Appliance part online

Smart Appliances Support
Our Connected Home Support Team is able to assist you with any questions, concerns, or troubleshooting regarding the WiFi features of your smart appliances, including the Kitchen Hub. They can help with set-up and connecting to your WiFi, as well as troubleshoot any connectivity issues you may experience. The Connected Home Support Team can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or you can email them at connected@help.geappliances.com. If you have questions or concerns about the operation of your appliances that is not related to the smart features, you can reach appliance support at: Contact Us.

Dishwasher - Detergent Cup 15/25 Label
The amount of detergent to use depends on the water hardness. With hard water, extra detergent is needed. With soft water, less detergent is needed.The detergent cup has two sections that will be marked 15 or 25 for ease of use. The below chart can be used as a guideline to determine the amount of detergent to use in the detergent cup.Number of GrainsAmount of DetergentLess than 415 cup4 to 825 cup8 to 1215 and 25 cupGreater than 1215, 25 and open cupFor more information about detergent use: Dishwasher - Using the Right Detergent and Rinse Agent

Reversible Color Panels - 1988 and Older Dishwashers
Dishwashers manufactured up to 1988 had reversible color panels, which offered attractive decorating flexibility. The reversible color panel inserts were included in the front panel trim and had a different color on each side. Each side was a painted metal.Panels were changed by removing the door side trim, sliding out the panels and replacing them with the desired color exposed. Lower access panels on some models needed to be removed from the dishwasher and the top trim removed to change the panels. Hotpoint dishwasher access panels were changed by removing the side trim. These panels do not fit all models during that time period, nor can they be used with newer models. For information about installing the panels, please consult the Owner's Manual for model specific information. Download a copy of the Owner's Manual Part #Color GPF24white/almondNLAGPF26harvest/blackNLAWD27x509 door panelblack/almondNLAWD27x523 access panelblack/almondNLA Door panel19 1/8" high23 9/16" wideAccess panel3 11/16" high23 9/16" wide

Dishwasher Anti-Jamming Piranha Hard Food Disposer
The Piranha anti-jamming hard food disposer inside the dishwasher grinds food particles before they go down the drain. This clears the passage through to the drain and eliminates the need to pre-rinse dishes. The Piranha hard food disposer is made of stainless steel and will never rust.

Dishwasher Bottle Wash Jets
The Bottle Wash option is ideal for cleaning items with narrow openings. Four specially designed tines (also called jets) in the upper rack direct water and detergent inside containers like baby and sports bottles, wine flutes, and travel mugs to effectively clean those hard-to-reach areas. The Bottle Jets clips hold bottles with small openings in place so water jets are directed inside the bottles to clean hard to reach areas. Clips can be installed or removed by simply slipping the clip opening over the top of the nozzle.Features of Bottle Wash:Each of the 4 Bottle Wash tines has 4 separate jets of water.Removable clips on the tines hold items in place during the wash.On/Off pad - Water sprays through tines even when "Off". "On" adds additional wash time to ensure better cleaning. General Information Using the Bottle Wash option may add up to 23 minutes to the cycle time. Bottle compatibility will depend on the bottle's height, thickness and how it sits on top of the Bottle Jets. Most models will have approximately 9 inches of clearance. An additional 2” is possible on dishwasher models with an adjustable upper rack, placed in the lower position. For models with both the 3rd rack and the adjustable upper rack features, approximately 7 inches of clearance is possible in the top rack position and 9 inches in the lower position. Bottle Wash Jets cannot be added to models without this feature. All wash water passes through the Ultra Fine Filter and Fine Filter before going to the Bottle Jets. Any particles that can pass through these filters can easily flow through the Bottle Jets, keeping them free of any build-up. These filters should be cleaned frequently (manual says every other month or more depending on usage). View how the Bottle Wash Jets work: Note: We do not recommend removing the Bottle Jets from the rack. However, the Bottle Jet clips can be removed. Without the clips, the Bottle Jets are not much more intrusive than a rack tine.Consult the Owner's Manual for more information on using the Bottle Wash option: Download a copy of the Owner's Manual.

Dishwasher 3 Piece Silverware / Utensil Baskets
Some dishwasher have silverware baskets that can be separated. When assembled, the 3-Piece Silverware / Utensil baskets can only be placed inside the lower rack, along the right side; however, when separated, it can be placed in various locations in the lower rack. See Owner's Manual for information related to specific model. Download a copy of the Owner's Manual.

Dishwashers - 600 Series Wash System
The 600 Series Wash System is found on dishwasher models starting with GDF6 / GDT6.Bottle Wash Jets integrated in the upper rack direct water inside narrow containers for better cleaning. Three pressurized, full-coverage wash arms that alternate between the lower and upper racks, and redesigned with more wash jets.Hard food disposer with removable filter pulverizes any food particles or cellulose solids that may bypass filtration.Dedicated Silverware Jets spray highly pressurized water to provide additional coverage areas and improve cleaning results for utensils. Specifically designed to target the silverware basket regardless of placement around the outside perimeter of the lower rack. The advantage is more versatility of the basket placement since the jets are not in a fixed location.Dishwasher - Levels of Wash Action

Sound Upgrade Kit for Dishwashers
Some dishwasher models have an optional Sound Upgrade Kit. This kit (part # WD49X10015 - Kit Toekick Assembly) may be purchased to further minimize noise coming from under the dishwasher. This kit applies only to PDW9200, PDW9700, and PDW9900 models, which were manufactured around 2010.View the instructional video:Sound Upgrade Kit for Dishwashers:

Dishwashers - 500 Series Wash System
The 500 Series Wash System is found on dishwasher models starting with: GDF5 / GDT5 / DDT5 / ADT5 / PDT5 / CDT5.Three pressurized, full-coverage wash arms.They alternate between lower and upper racks and redesigned with more wash jets.Hard food disposer with removable filter. Disposer pulverizes any food particles or cellulose solids that may bypass filtration.Dedicated silverware jets. Spray highly pressurized water to provide additional coverage areas and improve cleaning results for utensils. Specifically designed to target the silverware basket regardless of placement around the outside perimeter of the lower rack. The advantage is more versatility of the basket placement since the jets are not in a fixed location.Dishwasher - Levels of Wash Action

Dishwasher Hard Food Disposer
Our dishwashers have a an anti-jamming Piranha hard food disposer. The Piranha food disposer inside the dishwasher grinds food particles before they go down the drain. This clears the passage through to the drain and eliminates the need to pre-rinse dishes. The Piranha hard food disposer is made of stainless steel and will never rust. This motor has a small stainless steel blade on the motor that chops up food before it passes through the pump screen and into the pump area. This blade spins at 3200 revolutions per minute. The motor pumps 35 gallons of water per minute past the food disposer, through the pump, and back into the tub.

Dishwasher - New Dishwasher Wet Inside
Dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, this is normal.

Transporting or Moving a Dishwasher
When moving a dishwasher, it is best to drain the pump first by engaging the drain solenoid where the drain hose was attached. Unplug power to dishwasherRemove drain hose from pump, push down on plunger in the middle of the solenoid. This will drain the water out. Dishwashers travel best on their back with the door facing up and latched since dishwashers tend to be a little top heavy when out of the cabinet.

Dishwashers - 3 Leveling Leg Installation
3 Leveling Leg Installation is a feature that allows for simple adjustments to eliminate gaps for flush installations. This feature consists of:Two leveling legs in the front on either sideCenter front bolt to adjust rear leveling leg To level dishwasher:Adjust front 2 legs first to achieve the appropriate gap to the upper cabinet.Adjust center bottom bolt to adjust level (clockwise to raise and counter-clockwise to lower).To verify dishwasher is level, pull the dish racks half way out. They should stay put.

Amazon Alexa Geneva Set-Up for WiFi Connect Appliances
Geneva, GE Appliance’s voice assistant, works with Amazon Alexa to take GE, Cafe, and Monogram's suite of WiFi Connect Appliances to the next level with hands-free voice controls. To use Geneva, you must have one or more WiFi Connect products connected to your home WiFi network. For more information, visit: GE Appliances WiFi Connect. To confirm your appliance has WiFi Connect Capability, visit: Does My Appliance Have WiFi Connect Capability? For more information on Amazon Alexa devices, visit: Echo & Alexa DevicesWith Alexa and Geneva working together, you can use simple voice commands like: "Alexa, ask Geneva to preheat the oven to 350" or "Alexa, ask Geneva if my laundry is clean." If you have a GE refrigerator with a built-in Keurig® K-Cup® Brewing System, you can say: "Alexa, ask Geneva to heat water for coffee." For a full list of features and voice prompts, go to Geneva HelpYou must have Alexa set up before using Geneva.To get started:Open the Alexa App.Click the ENABLE button.Ensure your WiFi Connect appliance is connected to WiFi and to your GE Appliances Account. For more information, go to geappliances.com/ConnectHelpEnter your GE Appliances Account username and password to link your account to Alexa. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

Dishwasher Steam During Operation
You may see water vapor (or steam) coming out of the vent near the door latch and/or appearing on surrounding surfaces such as the counter and door during the dishwasher operation. This vapor, although warm, is not dangerous and is normal. The vent will be visible either be on the upper left or right corner of the door. If there is not a visible vent on the outside of the door, it has a vent on the interior of the door (Hidden Vent/ActiVent). You should not see steam on these models.

Dishwasher Stuck Spray Tower
Some dishwashers have a telescopic spray tower to provide an additional level of cleaning. The tubular-shaped power tower is attached to the center of the main wash arm in the bottom of the dishwasher, and it rotates with the arm. Water pressure causes the power tower to telescope upward above the dishes in the lower rack, thus providing a spray wash from the middle of the tub out of the multi-hole tower. Occasionally this tower can stick due to food particles collecting in this area, causing interference.To correct: Tap the tower (spray arm) with your hand and it should go back down.View a short video about correcting a stuck extending spray tower:If the tower gets stuck frequently, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Top Spray Arm Hitting Upper Rack
If the upper spary arm is hitting the upper rack, one thing to check is whether the top of the tub was accidentally compressed during installation. This could cause the top spray arm to rest against the top rack, and prevent the rack from coming out all the way.To return the top of the dishwasher to the proper position: Usually you can reach up and push the top of the tub back up into place. Pull the rack out as far as possible first, though.If you have difficulty with this, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Swishing Noise
The dishwasher will make a swishing noise as the water is sprayed around inside the tub during the rinse cycles and the main wash. This is a normal sound.

Dishwasher Causes of Water Hammer
Water Hammer is a problem with the household plumbing and its water pressure. As the dishwasher's water valve closes, the force of water in the pipes can cause the pipes to rattle. You can usually hear this force when you flush the toilet and turn off the faucet in the sink or tub, as well. We suggest that you call a plumber to determine if the problem can be repaired.

Dishwasher Pipe Rattling/Banging/Booming Noise
Pipes making a rattling, banging, booming, or other noises when the dishwasher is running is normal. This is a household plumbing issue called water hammer. Please contact a local plumber to see if an anti-hammer device needs to be installed or if there is another plumbing solution.

Dishwasher Customizable Rack
The Wash Your Way customizable lower rack has removable tines that are positioned in one continuous loading direction. With most racks, the tines face opposite directions, so plates and dishes face each other in the center of the rack. With the Wash Your Way rack, plates face in one continuous direction versus changing direction in the center.Align the tines to fit your best loading direction based on which side of the sink the dishwasher is located. The tines can also be completely removed to create a 100% flat loading space, perfect for large cookware items such as stock pots. Remove just one row or both rows of tines.

Dishwasher Porcelain Enamel Interior
At one time, some dishwasher tubs and doors were formed from sturdy steel and protected by a durable double-fired porcelain enamel interior finish. Current models have tubas and inner doors that are: Stainless, PermaTuff (plastic), or Hybrid (stainless inner door and plastic tub).Great care was exercised in applying the porcelain enamel, with two porcelain applications-each fired at 1550 degrees to provide a durable, smooth, white finish that resists the effects of hot water, strong detergents, and food acids. Its hard surface is abrasion, scratch, and stain-resistant.

Dishwasher Convection Drying
Convection air flow drying uses natural air currents to dry dishes effectively. Dry air enters the tub under the door and rises through the dish load as it warms evaporating moisture from the dishes. The warm moist air is vented through a vent opening on the inside of the dishwasher door. The convection drying process is quiet, effective and requires no additional energy. This works exactly like the "DRYING HEAT OFF" option on some models.When using Heated Dry, the calrod heater adds heat to speed the drying action.

Dishwasher - PowerScrub Wash System
PowerScrub Wash System is found on some Nautilus dishwasher models. We do not currently have Nautilus dishwashers.PowerScrub:Has 2 wash arms mounted on the top and lower levels plus a spray tower in the middle. This offers a 5 level wash system.Dual Filtration, piranha hard food disposer, and quiet power motor are features included with the PowerScrub Wash System.

Dishwasher Dedicated Silverware Jets
Some of our dishwashers have a Dedicated Silverware Jet feature. Water jets located on the middle rotating spray arm are specifically designed to target the silverware basket regardless of placement of the basket around the outside perimeter of the lower rack. This allows highly pressurized water to provide additional coverage areas and improve cleaning results for utensils.

Dishwasher - TouchTap Controls
The TouchTap dishwasher controls (found on Nautilus GE dishwashers), offers electromechanical controls, not electronic, with a smooth finish, and is easy to clean.

Dishwasher Door Will Not Open
If the dishwasher door will not open or is stuck, service is recommended. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher - Soap Cup Hits Upper Rack
On dishwashers with flip open detergent cups, it is normal for the cup cover to open against the upper rack. The cover opens to about a 45 degree opening. This design allows the jets at the ends of the lower spray arm to direct hot water into the soap cup and dissolve the detergent pod, powdered or liquid detergent.For additional assistance: Dishwasher Soap Cup Did Not Open

Dishwasher Rinse Aid Dispenser
If you do not have soft water, it is important to use a rinse agent. Rinse agents (rinse aid) break down the surface tension of water, improving water flow off the dishes. This improves drying performance, as well as reduces water spotting and streaking.About Rinse AidsThe rinse agent dispenser automatically injects the rinse agent in the final rinse water by mechanically tripping a scoop of rinse aid thru the rinse aid cap during the last fill for the final rinse.Rinse agents are often available in solid form (part of the detergent tablet, for exampel) as well, which can be used in models without a rinse aid dispenser. Adding Rinse AidUnscrew the cap on dispenser. Acces to the rinse aid dispenser varies by model. Check your Owner's Manual for your model. Download a copy of the Owner's Manual.If you should lose the rinse aid cap it will not hurt the dishwasher to run it without the cap. Add liquid rinse agent. The dispenser container typically holds 4 1/2 oz. of fluid, or about a two month supply (about 60 loads).Be careful when filling the dispenser. If some rinse agent is accidentally spilled, clean it up with a damp cloth to avoid possible tub stain or excessive foaming during the next dishwashing operation Regularly check to make sure the container is not empty. The rinse aid dispenser will have either a "dip stick" attached to the lid for checking the level of the rinse agent, a window showing the rinse aid level, or an indicator light that tells you when it is low. View a short video about checking and filling the rinse aid dispenser: If no rinse aid is being dispensed, we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.

Integrated Dishwasher Sculptured Handle
The GE Profile Series sculptured handle, found on the 9000 series Integrated dishwashers, enhances sleek, contemporary styling, reflecting the design of other fine GE Profile Series appliances. The stainless steel model handles are a painted zinc die cast to complement the dishwasher's stainless exterior.The color door model handles are made of plastic.

Dishwasher SmartDispense™ How to Set Water Hardness
Set the water hardness to the number determined with the water hardness test strip supplied with the dishwasher.Directions: Dip briefly (1 second), shake excess water and compare it to the chart after 1 minute.Integrated ControlsOpen the door and touch a pad to turn lights on.Press the up arrow pad and DELAY HOURS pad at the same time for 3 seconds. All lights will light up and you will hear 1 to 5 beeps. (The number of beeps indicates the current hardness).Press the DELAY HOURS pad the number of times that corresponds to the water hardness you want. (You will hear a confirmation with beeps for the number of times you pressed the pad).Press START/RESET pad to save.Controls Without LED DisplayClose and latch the door.Press COOKWARE and DELAY HOURS pads together for 3 seconds. All lights will light up and you will hear 1 to 5 beeps. (The number of beeps indicates the current hardness).Press the DELAY HOURS pad the number of times that corresponds to the water hardness you want. (You will hear a confirmation with beeps for the number of times you pressed the pad).Press START/RESET pad to save.7-Button Front-Control with LED DisplayOpen the door and touch a pad to turn lights on.Press the up arrow pad and DELAY HOURS pad at the same time for 3 seconds. The display will show a number from 1 to 5. (The number indicates the current hardness).Press the up arrow pad to raise the hardness or the down arrow pad to lower the hardness.Press START/RESET pad to save.12-Button Front-Control with LED DisplayClose and latch the door.Press the up arrow pad and DELAY HOURS pad at the same time for 3 seconds. The display will show a number from 1 to 5. (The number indicates the current hardness).Press the COOKWARE pad to raise the hardness or the NORMAL pad to lower the hardness.Press START/RESET pad to save.View a short video about calibrating water hardness:

Dishwasher - Built-Up Floor Capable
Dishwashers that are "Built-Up Floor Capable" can be used in installations where new kitchen flooring may have been installed over existing flooring, resulting in a shorter cut-out for the dishwasher. These dishwashers can be adjusted as low at 33-3/8"H.

Dishwasher Models With QuickClean Controls - Cycles Difficult to Change
Dishwasher models with QuickClean controls features a lexan escutcheon (control panel) for easy cleaning and a smooth design. Because there are actual pushbuttons behind the lexan you must "push in" on the pad to change the cycle selections rather than just touch it like you would a touchpad on a microwave. Once a particular cycle and/or energy option has been selected, a neon indicator will appear above the button. For information specific to your model, consult your Owner's Manual. Download a copy of the Owner's Manual.

Dishwasher Saniwash
The Sani wash cycle has a National Sanitation Foundation (NSF) certified sanitization cycle which reduces 99.999% of the bacteria found on dishes. It is ideal for sanitizing baby bottles, cutting boards, glasses, and dishes.The Saniwash cycle reaches up to 155 degrees Fahrenheit in the final rinse and holds it there long enough to meet and exceed the NSF requirements to sanitize.For the Sani-Rinse option, see: Dishwasher Sani-Rinse Option

Built-in Dishwasher Drain Hoses
All GE Appliances dishwashers manufactured since July 1989 include a drain hose with an inside diameter (i.d.) of 5/8".The hose furnished is 78" in length. Model numbers starting with GDF/GDT/PDT/CDT/DDT/ADT/ZDT can drain up to 12 ft. All other built-in models can drain up to 10 ft. If an air gap is not required, the drain hose must have a 32" high loop from the floor.There is a 10' and a 12' drain hose available through GE Appliance Parts. 10' drain hose: part # GPF10S; 12' drain hose: part# GPF12L (WD24X10065).Note: Dishwashers produced before July 1989 used a nylon-reinforced drain hose with an outer diameter (o.d.) of 5/8" or an i.d. of 1/2". Hoses in this size should be available at any hardware store.For Portable Dishwashers, see Portable Dishwasher Drain Hoses.

Monogram Dishwasher Xenon Lights
Xenon lights found on some Monogram Dishwashers: High output Longer life than halogen - 2 to 2-1/2 times longer Decreased heat output - 10-15% cooler Less prone to overheating Can be handled with bare hands Replaced by service technician (to assure bulb lens is tightened correctly to avoid possible water leakage into the light chamber) No need to pull dishwasher out for bulb replacement

Dishwasher Normal Run Time
It is normal for some dishwashers to run for up to two hours or more under certain conditions and on certain models.On select models, the timer display or dial will stop for long periods (up to 1/2 hour) during the wash and dry cycles while the heater is activated.On models featuring Auto Hot Start, the cycle may be extended up to 20 minutes while the dishwasher heats the water. This time will vary depending on the temperature of the water coming in to the machine. Cycle time may also vary on models with clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level.In recent years, there has been changes to federal water and energy efficiency guidelines, which means dishwashers use less water and less energy to run. In fact, many dishwashers are Energy Star rated, so they surpass standard energy guidelines.Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. See your Owners Manual for approximate cycle times. Download a copy of the Owner's Manual

Dishwasher Cleaning Calrod
Please exercise caution while following these procedures.In order to remove plastic from the dishwasher calrod, advance the timer to the "dry" cycle and allow it to heat up for approximately 4 minutes. Then advance the timer to the "off" position and scrape the plastic off with a non-metallic object such as a wooden spoon.On electronic models and the GSD1200s, to get to the dry cycle you have to let the unit run through your shortest wash cycle and then when it gets to the dry cycle follow the same process as above.For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher SmartDispense™ Water Hardness Chart
The estimated bottle life calculations are based on what the U.S. Department of Energy says is the average number of dishwasher cycles run per week for the average person: 4.13 times per week - or more appropriately - 215 times per year.LIGHT soil levelMEDIUM soil levelHEAVY soil levelMAX soil levelSOFT10 weeks8 weeks7 weeks6 weeksMODERATE9 weeks8 weeks7 weeks6 weeksHARD9 weeks7 weeks6 weeks6 weeksVERY HARD8 weeks7 weeks6 weeks5 weeksEXTREMELY HARD8 weeks7 weeks6 weeks5 weeks

Dishwasher - Cleaning Your Air Gap
The air gap is the chrome cylinder on the back of the sink. Not all areas require an air gap, so your home may not have one. The air gap prevents water from a clogged drain from backing up into the dishwasher. To clean your air gap, follow the steps below: Remove the chrome cover of the air gap. Unscrew the plastic cap. Remove any material that may have accumulated. Check the hose from the air gap to the drain or garbage disposal to make sure it is not clogged. View a short video about clogged air gaps:

Dishwasher - Washing Wood Utensils
Because wood may warp, crack or lose its finish with ordinary hand washing, there is a possibility this might happen more quickly in a dishwasher. If placing a wooden spoon in the silverware basket, make sure it is not placed where it can interfere with the upper rack movement or upper rack spray arm.View a short video about proper loading: The Owner's Manual is also a good source for general loading suggestions. Download a copy of the Owners Manual

Monogram Dishwasher Child Lockout Feature
The control panel may be locked to prevent the dishwasher from being accidentally started or used by children. To activate the Lockout: Press and hold CLEAR/OFF for about three seconds to lock and un-lock. When the control panel is locked, Control is Locked will be displayed briefly anytime a button or dial is pressed.

Dishwasher Opening Detergent Cup - Mechanical Timers
Opening the detergent cup on dishwashers with a mechanical control (timer knob): Starting at the OFF position turn the timer knob a full revolution clockwise. The detergent cup should open.If the dial is in the OFF position, the cup can be manually opened by turning the handle counterclockwise.Do not force the cup open and do not attempt this on an electronic model dishwasher.View a short video about the soap cup operation: Detergent Cup Didn't Open:If using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. Make sure they are properly lined up in the opening. Check for obstructions: Dishes must be loaded so as not to block detergent cup from opening. Make sure pot handles and long handled utensils are not touching or blocking the detergent cup.Make sure the timer is not stuck: Rotate timer all the way around and back to OFF and see if the cup is now open. If not, carefully try to manually open the cup by turning the cover counter-clockwise. If the soap cup is not opening during the cycle, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher - Door Squeak
If a dishwasher door is making a squeaking sound, service is recommended. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher SureClean Wash System
The SureClean wash system was found on every GE Profile Performance, GE Profile and GE dishwasher manufactured from 1997 to 1999 (except GSD2200 and GSD2000 series, which feature two-level wash with SureClean instead of three-level wash with SureClean). This complete system provides powerful and effective wash performance.The SureClean wash system consists of:SureClean wash arm with SureClean power tower: enables a "wall of water" to completely cover every single item and every arm rotation. The 25 degree angle of each spray hole concentrates the wash action on the dishes, not the tub and door.SureClean tower: located in the center of the upper rack and rotates manually, directing water downward from a special tip on the end of the tower.Dual/Triple filtration (depending on the model):dual filtration - self-cleaning filter that prevents soil from re-entering the tub.triple filtration - an additional sump filter added to the sump area to prevent even more food particles from re-entering the tub. This produces five times the normal filtration rate.The GSD3715D, GSD3725D, GSD3735D models made during this time period have an upgraded wash system rather than the SureClean wash system. These models have an upper wash arm and feature five wash levels instead of three.

Dishwasher - Using the Rinse Aid Dispenser
If you do not have soft water, it is important to use a rinse agent. Rinse agents (rinse aid) break down the surface tension of water, improving water flow off the dishes. This improves drying performance, as well as reduces water spotting and streaking. About Rinse Aids The rinse agent dispenser automatically injects the rinse agent in the final rinse water by mechanically tripping a scoop of rinse aid thru the rinse aid cap during the last fill for the final rinse.Rinse agents are often available in solid form (part of the detergent tablet, for example) as well, which can be used in models without a rinse aid dispenser. Adding Rinse Aid Unscrew the cap on dispenser. Access to the rinse aid dispenser varies by model. Check your Owner's Manual for your model. If you should lose the rinse aid cap it will not hurt the dishwasher to run it without the cap. Add liquid rinse agent. The dispenser container typically holds 4 1/2 oz. of fluid, or about a two month supply (about 60 loads).Be careful when filling the dispenser. If some rinse agent is accidentally spilled, clean it up with a damp cloth to avoid possible tub stain or excessive foaming during the next dishwashing operation Regularly check to make sure the container is not empty. The rinse aid dispenser will have either a "dip stick" attached to the lid for checking the level of the rinse agent, a window showing the rinse aid level, or an indicator light that tells you when it is low. If no rinse aid is being dispensed, we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Definition of Permatuf Tub and Door Liner
The feature that best conveys durability and reliability in GE dishwashers is the Permatuf® tub and door liner. The Permatuf® tub and door liner were developed exclusively for the harsh world inside a dishwasher. Tough, durable polypropylene-base material, similar to that used in battery cases and football helmets, was specially formulated to create the Permatuf® tub. Permatuf® will not chip, peel or crack in normal use. And it can not rust.

Monogram Dishwasher Draining During Main Wash
Water draining from the dishwasher while it is circulating in the MAIN WASH is an indication that the filter underneath the bottom spray arm is clogged. Remove the bottom spray arm: Take out the lower rack. Rotate the spray arm counter-clockwise 1/4-turn (or 90-degrees) while gently lifting up. There is a FILTER that is held in place by a plastic-retaining nut. Clean the filter: Unscrew the nut. Lift the filter out of the tub. Clean the filter in the sink. Re-seat the clean filter and tighten the nut. Re-seat the bottom spray arm: Place the spray arm back on the hub. Rotate clockwise 1/4-turn (or 90 degrees). Re-seat the lower rack.

Dishwasher Junction Box Covers
The junction box is included inside the dishwasher with the other installation parts and Owner's Manual. The bags typically include the junction box covers, screws and instructions for installation.

Dishwasher - Removing Soap Residue in Detergent Cup
After the wash cycle is complete, the detergent in the cup should have been fully dissolved and washed away. If residue remains in the cup:Wipe soap cup with a damp cloth.If caked on, carefully pry it out with a blunt object, like a wooden spoon. For tips on preventing detergent from getting stuck in the soap cup: Dishwasher - Detergent Stuck in Cup

Dishwasher Water Usage - Older Models
Approximate water consumption for most dishwasher models manufactured in the early 1980s:CycleGallonsPotscrubber13.5Heavy Soil12.3Normal Soil11.4Power Scrub11.4Regular10.3Energy Saver9.0China/Crystal7.8Short Wash7.7Rinse & Hold3.8Approximate water consumption for 1998 "Z" line dishwashers (Ex. GSD4950Z):CycleGallonsPotscrubber7.5-10.5Heavy Soil9.5Normal Soil7.5-10.5Light Wash6.7Water Saver6.7China/Crystal6.0Short Wash6.6Rinse & Hold3.9Power Pre-Soak1.4

Dishwasher CleanSensor and CleanSensor II
The CleanSensor sends a beam of light through the wash water, measures the clarity of that water and determines the amount water, temperature and time needed to clean the dish load.CleanSensor and CleanSensor II function the same, with the same results. CleanSensor II was developed because on the "1997" line models the CleanSensor location was moved as a result of the upper spray arm removal.Components of the CleanSensor " Red "LED" light that shines a tiny beam of light through the water sample. " A clear quartz tube that contains the water sample. " An electronic sensor that reads the amount of light coming through the tube. and determines the clarity of the water.How do I know the sensor is working?During the first 5 minutes of the cycle, the display will show "auto", the specific cycle selected (i.e.: "normal") and "sensing soil level". As long as the "sensing soil level" shows on the display anytime during the first 5 minutes of the cycle, you can be sure that the sensor is working.How many times does the sensor "sense" during a cycle?The sensor senses 3 variables: soil level, temperature, and water level. Since the sensor is sensing 3 variables, there is no set number to the amount of times it will sense. It continually reads these variables throughout the cycle as needed.How do I know this sensor is not going to fail?Life expectancy of this sensor is rated at 20+ years. If the sensor should fail the control will revert to a 2900 series electronic dishwasher and display the time of cycle as soon as you select it.How do I know the temperature sensor function is working?A "C7" display code will show up in the window if the temperature sensor fails.Current models feature a similar sensor; however, it is not called CleanSensor.Schedule a service appointment online.

Dishwasher Explanation of Heated Dry Cycles
The Heated Dry option turns the heater on for fast drying. This cycle will extend the time of your wash cycle by approximately thirty minutes on most models.You may choose to use a "natural" dry method also known as Energy Saver dry. Do this by opening the door at the end of the final rinse (when the motor stops) or allow the dishes to remain in the dishwasher overnight.

Dishwasher - Sureclean Models - Door Gasket Loose/Not Attached
This applies to Sureclean™ wash system models (NLA) only: The gasket that runs across the bottom of the door may rub on the tub bottom causing the gasket to pull loose. This happens because the gasket is new and has not seated into place. This is a simple repair. The gasket fits into a slot in the door. Simply align the gasket with the slot and push it into place. Once the unit is used, this condition should correct itself. However, it may take 2 or 3 uses for gasket to seat properly.

Dishwasher Quietness Testing
All of our dishwashers are tested in a reverberation room in accordance with American Noise Standard Institute (ANSI) standards. The main wash noise is recorded and analyzed for sound quality. The unit is loaded with a ten place setting and a recording is taken one meter away from the dishwasher. There is a sound jury of more than 500 consumers.

Dishwasher - Sinks For Under-The-Sink Dishwashers
Undersink Dishwashers require certain sized sinks. The sink sizes can be found in the Owner's Manual or Installation Instructions for the dishwasher. Sinks can be found online or locally though plumbing, hardware, or home improvement stores.In the past, sinks were sold through GE Appliances, but are no longer available. Replacement parts for these sink kits can not be purchased. Past sinks included:GPF95 (NLA) - Single Bowl Sink with right hand offset drain.GPF96 (NLA) - Single Bowl Sink with left hand offset drain.GPF97 (NLA) - Double Bowl Sink

Dishwasher Water Saver Cycle
For lightly soiled dishes, a normal wash is often not needed. Some dishwasher models offered a Water Saver cycle. This cycle uses a minimum of 6.4 gallons* of water for the entire cycle. This saves energy and money while still providing clean dishes. This is not a feature on current models.*The water usage can vary from 6.4 to 8.6 gallons. See Owner's Manual for water usage on specific models. Download a copy of the Owner's Manual.On models with Normal Wash and Water Saver, the cycles are the same length in time but the Water Saver cycle has less fills to reduce water usage.

Dishwasher Water Usage Difference
If your dishwasher seems to use more water in the Light wash cycle than the Normal wash cycle on GDT/GDF/PDT/CDT/ZDT models:The Normal cycle uses the dirt sensor to adjust the number of fills. The Normal cycle also utilizes a series of partial fills and pump-outs to give great results while minimizing water usage. With a maximum response, there are usually 9 complete or partial fills and pump-outs.The Light wash cycle uses a fixed number of complete fills and pump-outs. There are usually a total of 6 complete fills and pump-outs in this cycle. Hence, water usage is actually slightly higher with the Light Wash setting.For example: Light wash might use 7.5 gallons and the Normal wash 5.2 gallons.Some dishwashers uses a dirt sensor to determine water usage and run time, and a temperature sensor to adjust run time for inlet water temperature. The various cycles use the sensor information in different ways. Furthermore, the use of options will change water usage and total time as well.The Normal cycle uses dirt sensor information to determine the number of pre-washes and temperature sensor information to determine if run time needs to be extended because of low water temperature. If you select Added Heat and have a heavily soiled load, approximately 1.3 gallons could be added to the total water usage.Sensor information plays a much smaller role in cycles such as Light Wash, China Crystal, Speed Wash, etc. In fact, these cycles could almost be considered fixed time cycles. This means there is much less adjustment in the cycle as a result of sensor readings than there is in the Normal cycle.

Dishwasher Water Level - Models with Extending Wash Tower
To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.Normal water level on models with an extending wash tower in the lower spray arm:Wait until the dishwasher has filled with water, open the door and look inside.Plastic tub models: Water should measure 3/8" to 1" inch above the hub (the hub raised portion the wash arm turns on).Porcelain and stainless tub models: Water should measure 1/2 " below the heating element.

Dishwasher - Drain Hose WD24X10062
The dishwasher drain hose, part number WD24X10062, is 58" long.

Dishwasher SmartShelf and StemSafe Benefit
SmartShelf Benefits:Adds flexibility to loading the upper rack.Can be used in 3 ways: Double stack cups and small glasses to increase capacity.Help secure lightweight items such as plastic cups below on a lower rack.Use as a utility shelf for large knives or cooking utensils. SmartShelf with StemSafe Benefits:Offers the same advantages as the SmartShelf, plus it safely secures crystal stemware and wine glasses during washing.StemSafe includes a row of security tabs along the bottom of the upper rack which secure the lip of the glass in place, and can hold up to 6-8 stemmed glasses.

Dishwasher Hugger
The Hugger was offered on some GE dishwashers. It clips on to the top rack and acts as a spring clip to hold down lightweight items such as tupperware and plastic cups. It only secures one cup, bowl, etc. at a time. This hugger (part number wd28x287) will fit any GE dishwasher. Size: 3 3/4" wide, tapering to 3 1/2".

Dishwasher Washing Flatware
Under normal conditions, sterling silver, silver plated, and stainless steel flatware can be washed safely in the dishwasher. Do not mix sterling silver with stainless steel in your silverware rack. The stainless steel can cause pitting of the sterling silver.

Dishwasher Orange Glow in Control Panels
It is normal for the display on your dishwasher to glow orange when the door is unlatched. Even with the door open, there are about 4 volts of electricity supplied to the display. This is necessary to ensure that the display comes on instantly when the door is latched.

Dishwasher Spacemaker Silverware Basket
On models with a Spacemaker® silverware basket, it can be placed on either the inner door, the front of the lower rack, or in the lower rack itself. Dedicated Silverware Jets in the wash spray arm ensure great wash results.

The Google Assistant U+ Connect Set-Up for Smart Appliances
U+ Connect works with the Google Assistant* to take GE Appliances suite of smart appliances to the next level with hands-free voice controls.To use U+ Connect, you must have one or more smart appliances connected to your home WiFi network. For more information, visit: Smart Appliances. To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi Capability?For more information on Google Assistant, visit: Get Started with the Google Assistant.With U+ Connect, you can use simple voice commands like: "Ok Google, preheat the oven to 350" or "OK Google, set the air conditioner to 70 degrees. For a full list of features and voice prompts, go to The Google Assistant Benefits for Smart Appliances. You must have Google Home set up before using U+ Connect.To get started, visit: Set up smart home devices using Google Home. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. *Google is a trademark of Google LLC.

Dishwasher How to Clean Fine and Ultra Fine Filters
Inspect and clean the filters periodically. This should be done every other month or more depending on usage. If there is a decrease in wash performance or dishes feel gritty, this is also an indication the filters need to be cleaned.Ultra-Fine FilterTo clean the Ultra Fine Filter, remove the bottom rack.Twist the Ultra Fine Filter counterclockwise and lift to remove.Rinse filter with warm soapy water and use a sponge to carefully remove any stubborn particles. Scrubbing with scouring pads or brushes can damage the filter.Once cleaned, replace the Ultra Fine Filter, and twist it clockwise to lock in place.When replacing the Ultra Fine Filter, there is an arrow embossed in the Fine Filter that should be used as a guide to align the placement of the Ultra Fine Filter. Fine FilterTo clean the Fine Filter (mesh plate), remove the bottom rack.Remove the Ultra Fine Filter. Twist each of the two retaining posts located toward the back bottom of the tub counterclockwise, and remove the Fine Filter.Rinse filter with warm soapy water. Scouring pads or brushes can scratch the filter surface but a soft brush or sponge may be needed to remove stubborn soils or calcium deposits caused by hard water.Once cleaned, replace the Fine Filter and the Ultra Fine Filter. Twist the two retaining posts clockwise to lock in place.

Dishwashers - ADA/ANSI and UFAS Requirements
GE Appliances tests products for ADA and UFAS compliance using these 5 requirements: Forward Reach, Forward Approach, Side Reach, Control Operation, Location of Controls. ADA Appliance RequirementsFor dishwashers, ADA/ANSI and UFAS requirements are the same; however, local codes may have additional or different standards based on the location. GE Appliances cannot account for all local codes.To be considered ADA or UFAS compliant, a GE Appliances dishwasher must meet the following requirements:Maximum high forward reach for controls and operating mechanisms is 48"; maximum low forward reach is 15".Controls and operating mechanisms must be operable with one hand and shall not require tight grasping, pinching or twisting of the wrist. The force required to activate controls shall be no more than 5 lbs.All rack space shall be accessible from the front of the machine for loading and unloading dishes.View ADA Compliant Dishwashers for compliant GE Appliances models

Triton Model Dishwashers
Some GE dishwashers manufactured in 2009 were labeled as Triton dishwashers. These new models combined GE's advanced technology and TriClean Wash System with a QuietPowerIII quiet package.TriCleanTM Wash System:3 Wash Arms100% Triple Wash Filtration System with Dual PumpsPiranhaTM Anti-Jamming Hard Food DisposerConvenience:SaniwashSpeedwash and Speed DryQuiet:Quietpower IIIGE's Quietness Dishwasher Testing Triton Models:ProfileProfile PerformanceGSD5110DAAGSD5610DAAGSD5130DWWGSD5620DBBGSD5124DBBGSD5620DBBGSD5120DBBGSD5650DCC (BISQUE)GSD5130DWWGSD5920DBBGSD5310DAAGGSD5930DWWGSD5320DBBGSD5950DCC (BISQUE)GGSD5330DWWGSD5940DSSGSD5350DCC(BISQUE)

Dishwashers - Active Flood Protect / Leak Defense with Active Flood Protect
Active Flood ProtectActive Flood Protect is a feature available on select dishwasher models. This feature consist of a sensor that recognizes and prevents potential overflow situations from occurring. This sensor is located under the filter inside the tub, replacing the mechanical float. This type of protection would be extremely beneficial on new construction sites if supply lines have not been properly flushed.Here's how it works:An internal water level sensor, located below the filter, signals the control if the water level is too high prior to flooding.The control will de-energized the fill valve and activate the drain pump.If debris is preventing the fill valve from shutting off properly, the activated drain pump will remove water faster than the fill valve can supply it. Once the internal water level reaches an acceptable limit, the drain pump is de-energized.The cycle will be cancelled, a message displays in the control panel, and LED lights will blink with an alert tone. Leak Defense with Active Flood ProtectLeak Defense with Active Flood Protect (introduced in Fall of 2019) is an enhancement feature building upon the Active Flood Protect. This feature is found on Hidden Heater models and has eliminated the stainless steel pan (found on previous models with Floor Protect), and replaced it with a 75% larger, sturdy plastic polymer pan that remains in place during installation. It includes a sensor that triggers immediate action from an advanced pump system, protecting flooring underneath. Here's how it works:The pan collects any moisture and holds up to 56 ounces of water. Approximately 1.5 ounces of collected water will trip the sensor in a properly leveled unit; however, a single drop of water in contact with the sensor will trigger action.The water valve is turned off and the pump is activated.A message is presented in the 3-digit display and the LEDs will flash, accompanied with an audible tone. If the unit is connected to WiFi, it will push an alert to the SmartHQ App.The pan is angled to allow for prompt attention. It is fastened in the back and not intended to come off during installation, making installation easier.

Dishwashers - Water Temp Boost or Wash Heat Boost
Some dishwashers have a Water Temp Boost or Wash Heat Boost option that allows you to save energy and money by lowering the temperature of your hot water heater.If the Water Temp Boost or Wash Heat Boost button is pushed in, the dishwasher extends the main wash time by about 20 minutes, which raises the water temperature from about 120 degrees F to 140 degrees F. This will improve wash performance, especially when heavily soiled dishes are involved. For example, if Pots & Pans and Wash Heat Boost are selected, the entire cycle including dry could be much longer.Wash Temp Boost cannot be added to the 1-Hour or Rinse cycles.

Dishwashers Side Jets
Traditionally, dishwashers fill with water from a single point on the interior left wall of the tub until there is enough water start a wash cycle. Models with Side Jets fill the dishwasher from jets on the left and right side of the tub, directly above where the silverware basket might sit. The cascading water hydrates dried-on food soils in the silverware basket and lower rack during the fill cycle.

Dishwasher Dry Boost
Dry Boost (available on some model dishwashers, starting in 2018) is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to 3 times better drying compared to a Heated Dry option.Dry Boost technology consists of:A new dual wattage element - 500 watts dry, 800 watts wet. The element is a box shape (rather than crescent-shaped) that wraps around the perimeter. Element is exposedNew time and temperature algorithms have been implemented to target plastics. Higher final rinse temperature with additional dry time to heat, which is approximately 40 minutes. The heat drives moisture off the dishes and silverware, and is vented out of the machine through a natural convection airflow.Fan assist on select models further enhances the drying process. Models with a hidden door vent have Dry Boost with Fan AssistUse of a rinse agent further improves drying results.Pressing the Dry touchpad once selects Heated Dry and a second time activates Dry Boost. Dry Boost remains engaged until de-selected by pressing the Dry button. The new GE Appliances plastic tub dishwashers ship with Heated Dry on (which is different than previous models).For a list of models, please see Dishwashers with Dry BoostSee also:

Dishwashers - Control Lock Out Feature
On many of our dishwashers, there is a Control Lock feature to prevent a person (ex. child) from interrupting a cycle already in progress or beginning a cycle by accident. The only dishwasher cycle not affected by the child lockout feature is the DELAY START option. To activate the Control Lock feature: Press the LOCK pad twice within three seconds.This may be done before a cycle to prevent it from starting, or during a cycle to prevent it from being interrupted. To de-activate the Control Lock feature: Press the LOCK pad twice within three seconds. For model specific information about the control lock out feature, check your Owner's Manual.

Dishwashers - Sanitized Light Not On at End of Cycle
The Sanitized light will not illuminate at the end of a cycle if:The cycle is interrupted during the main wash cycle.The cycle is interrupted during the rinse cycle.If 155 degrees cannot be reached after a full hour of final rinse circulation time, the dishwasher will pump out and turn off. The Sanitization light will not illuminate. To solve this problem, increase your water temperature to at least 120 degrees F by adjusting your hot water tank settings according to its Use and Care manual.View a short video about situations when the sanitization light does not illuminate:

Appliance Installation
We recommend that all GE Appliances brands, especially Monogram and Cafe Appliances, be professionally installed. Most dealers provide professional installation services, as do many handyman services, plumbing, and electrical companies. GE Appliances Factory Service technicians are available for diagnosis and repair; they cannot provide installation services.

Etching on Glassware
Etching can be caused by an over-concentration of granules in water or too little water. That over-concentration can be from too much detergent in a soft water situation or too little detergent in a hard-water situation.This milky film-like surface cannot be removed because metal ions have been removed from the surface of the glass by silica compounds. The silicates (phosphates) are part of the dishwashing detergent formula. At first, these substances cling to glassware and appear as a rainbow-hued film. Later they etch the surface of the glass and cause a cloudy look. Even as a film, the silicates cannot be removed.To prevent this problem: Use less soap when the water supply is soft and use more soap when the water is hard.Make sure you are getting a proper fill in the dishwasher.Be sure to wash glassware in the shortest cycle that will get them clean. Lead crystal, although expensive, is highly etch-resistant.

GE Appliances Connected Home Security Researchers Credit Page
Version Update: 19 January 2018GE Appliances is vigilant about securing your connected appliance.At GE Appliances, we are committed to answering your questions or any concerns you may have. If you have a security concern or believe you have found a security vulnerability with a GE Appliances product, please contact the GE Appliances Product Security Incident Response Team (GEA-PSIRT) at GEAppliancesProductSecurity@geappliances.com. GEA-PSIRT supports PGP encryption using the GE Appliances Connected Home PGP Key to encrypt your email.In your email, please include the following information: GE Appliances Product Name(s), Model(s), and Serial Number(s) Description of the concern or vulnerability Information to help GEA-PSIRT replicate the issue such as configuration details, a proof-of-concept, or exploit code Whether or not you would like to be contacted in case more information is needed, and Whether or not you would like to be acknowledged in helping GE Appliances to improve our products. Should you choose to remain anonymous, GEA-PSIRT will not publicly disclose your identity. At GE Appliances, maintaining your privacy is important and we will not publicly disclose your identity unless you inform us otherwise. GEA-PSIRT will respond if further information is needed to investigate a security issue. Please note, GE Appliances does not disclose, discuss, or confirm any security issue until a full investigation is complete and any necessary press releases, security patches, and releases are available. CREDITS AND RECOGNITIONGE Appliances acknowledges security researchers who have selected not to opt-out and who have reported security issues on GE Appliances products through contacting GEA-PSIRT on this Credit Page.

Premium Finish Cleaning Tips
We recommend that the interior and exterior Premium Finishes surfaces be treated similar to high-end coatings on automobiles. These finishes are not engineered for use with soap-filled scouring pads, abrasive cleaners any cleaning product containing chlorine bleach and/or abrasive cloths and paper towels. Use of these types of products may scratch and/or dull the finish. In order to avoid scratching or damaging finish surfaces, they should be cleaned with a soft, clean cloth or microfiber cloth, warm water, and a mild soap or detergent solution. The appliance finish surface should then be wiped dry with a soft, clean cloth or microfiber towel to avoid streaking or water spotting. Black Stainless, Black Slate & SlateKeep in mind these finishes are not engineered for use with soap-filled scouring pads, abrasive cleaners any cleaning product containing chlorine bleach and/or abrasive cloths and paper towels. Use of these types of products may scratch and/or dull the finish. Do not use cleaners specifically for stainless steel on Black Stainless. Cerama Bryte Appliance Cleaner (WX10X392) can be used. NOTE: Other Cerama Bryte products should not be used, only Cerama Bryte Appliance Cleaner is approved. StainlessIn order to care for Stainless, we additionally recommend regularly using an oil based polish to keep this exterior finish bright & glossy. Using a soft polishing cloth while wiping “with the grain” will help keep your Stainless appliances shiny. See also How to Clean Stainless Steel. Fingerprint Resistant StainlessFor information and cleaning instructions, see Fingerprint Resistant Stainless. Refer to the below when cleaning Black Slate, Slate, Black Stainless and Stainless appliances: DO USE DO NOT USE Soft, clean cloth Microfiber cloths Abrasive cloths Scrub sponges (even non-scratch ones) Scouring sponges/pads Steel wool pads Warm, soapy water Abrasive powders or liquids Window sprays Ammonia Acidic or vinegar-based cleaners Oven cleaners Alkaline cleaners

Dishwasher Picture of Front Panel on Short Door Models

Monogram Appliances - Nomenclature
Appliance nomenclature does not just tell you what type of appliance it is (ex. Dishwasher); it also tells you more about the appliance, like capacity, color, fuel type, style, brand, model year, etc. For the breakdown of current models, visit: Monogram Appliances Nomenclature

Dishwasher Picture Profile Series Trim Strips

How to Describe dBA Levels
The lower the decibel rating the quieter the dishwasher. 18 dBA - Normal breathing*38 dBA - A soft whisper*48 dBA - Libraries*58 dBA - Moderate rainfall**Information provided by The League for the Hard of Hearing.

Monogram Design Styles
One advantage of higher-end appliances is that they are often designed with classic lines that coordinate with a variety of kitchen styles. At Monogram, we also offer a further distinction between chef-inspired Professional style and sleek European-style products. Custom: Matching custom panels of 1/4" or 3/4" overlay European: Stainless steel wrap with beveled edges combines with slim tubular handles to match the rest of the Monogram kitchen. Professional: Stainless steel with bold and solid tubular handles, louvered grille and chamfered hand-finished edges. To help you find your style, visit: Choosing Your Kitchen Appliances.

Dishwasher - Picture of Heating Element

Dishwasher Picture of End Caps On Upper Rack

Smart Monogram Appliances - Benefits of SmartHQ App
Monogram appliances powered by SmartHQ WiFi technology WiFi allow you to monitor or control your appliances on your smart phone by using the SmartHQ app (available through the Apple App Store and Google Play). RefrigeratorsAdjust the temperature wherever you are.Get an alert if your refrigerator experiences a power outage.Check if your icemaker is full or empty.Wall OvensPreheat your oven from wherever you are.Set timer alerts for when you are baking or roasting.Change the oven's temperature from anywhereCooktopsMonitor burners wherever you areSet timer alerts when you are simmering or boilingGet notified when your burner has been on longer than an hourDishwashersSee cycle time remaining.Lock and unlock door.Track pods and rinse aid.Get alerts if something is preventing your dishwasher from the best wash.For more information visit: Monogram Connected Kitchen.Having Smart appliances allow you several new avenues for controlling and monitoring your appliances through strategic partnerships designed to enhance your ownership experience and make life easier. For more information, view: Smart Appliances - Integrations.

Parts - Accessing Parts List or Diagram
On the Parts & Accessories home page, click on Search Appliance Repair Parts and then enter your model number in the search field. Parts lists and diagrams are displayed after an appliance area or section is chosen.

How to Schedule Service on GE Appliance Products
To obtain in-warranty or out-of-warranty service, please schedule a service appointment with GE Appliances Factory Service. Major Appliances Include Compactor Dehumidifier Dishwasher (Built in and Portable) Disposer Dryer (Gas and Electric) Freezer Humidifier Microwave (Built-in, Countertop, Over-the-Range, Combo) Advantium (Built-in, Over-the-Range, Combo) Range (Gas, Electric, and Dual Fuel) Refrigerator Ice Maker Room Air Conditioner (Built-in, Window and Zoneline) Ventilation System (including downdraft vent) Washer Water Filtration Systems (online scheduling currently not available) Water Heater (online scheduling currently not available) Water Softener (online scheduling currently not available) Wine Vault (Monogram) Return WarrantiesSome appliances have return-to-vendor warranties and cannot be serviced. These may include window air conditioners, dehumidifiers, and countertop microwaves. Check the warranty page in the appliance's owner's manual for details. Download a copy of the Owner's Manual. Water Heater and Water Products GE Water Heaters (for models made after July 2019): 1-800-943-8186 (Monday - Friday, 8 a.m. - 6 p.m. EST). GeoSpring Hybrid (Heat Pump) Electric Water Heater Service: Contact 1-888-443-4394 (Monday - Friday, 8 a.m. - 8 p.m. EST). Electric and Gas Water Heater Service (for models made prior to January 2017): Contact the Water Heater Technical Support line at 1-800-431-1549 (Monday - Saturday, 8 a.m. - 8 p.m. EST, Sunday 9 a.m. - 4:30 p.m. EST). In Canada, contact 1-800-263-8342. Hot and Cold Water Dispensers: Are not serviced by GE Appliances. All other Water Products service: Contact the SmartWater line at 1-800-952-5039. Re-Scheduling or Canceling Service for GE Products For all Major Appliances, if you have the confirmation number for your service call, you may reschedule or cancel with GE Appliances Factory Service. Tracking Your Service Call Keep informed about your service appointment using our Service Tracker. You can access details such as: the status of the call, the technician's first name, and a map which allows you to track the technician once they are on the way to your home. For more information, visit: Service Tracker - Check Status of Your Appointment.

Dishwashing Items with Non-Stick Coating
Teflon and other non-stick coated items can usually be washed in the dishwasher. After washing, wipe the non-stick area with vegetable oil to retain its no-stick properties. If there is any question about dishwashing something with a non-stick coating, check with the manufacturer of the cookware.

Portable Dishwasher Wood Top Care
Every day cleaning for portable dishwashers with a wood top:Wipe well with a dry cloth to remove surface dust.Wash with warm water and mild detergent using a damp cloth.Dry the surface with a clean, dry cloth.To remove water stains:Rub with a cloth saturated with non-toxic mineral oil.Should your top become too stained, dirty or cut: Sand with #000 or #0000 steel wool and then wipe with a cloth saturated non-toxic mineral oil.Other tips:GE does NOT recommend using wood top as a cutting board!Wood tops should not be used as a place for thawing frozen foods, even when protected by a sheet of aluminum foil.Never let water stand on the wood top.

Dishwasher Calrod Wattage Ratings
Calrod® heating elements have been standard on GE dishwashers since 1951. The element is made of nickel, chrome and stainless steel alloy. The calrod heating element will not glow during operation.Below are some of the different wattages that are offered on GE dishwashers:4- Pass Wash and Dry ElementThis calrod achieves greater heating coverage of the water and ensures great dry performance. It also opens a path for an ergonomic benefit when it comes to accessing the removable filter. This 4- Pass Calrod heater provides the ability to heat 95-degree inlet water and provide up to 160-degree water in the Anti-Bacteria cycle.800 watts during the wash cycle415 watts during the dry cycleMulti-wattageThis larger calrod has higher wattage for a faster and hotter wash then provides a lower wattage in the dry cycle for fast but gentle drying. This multi-wattage Calrod heater provides the ability to heat 95-degree inlet water and provide up to 160-degree water in the Anti-Bacteria cycle.825 watts during the wash cycle665 watts during the dry cycleTriton dishwashers with speed dry feature750 watt heaterPermatuf tub models with electronic controls "T" & newer750 watt heaterPermatuf tub models with electronic controls (after 1992)950 watt heaterPermatuf tub models with mechanical controls (after 1992)500 watt heaterPorcelain Tub Models (porcelain tubs discontinued in 1992)700 watt heaterMetal tub "T" (Temperature Sensor) Models (prior to 1992)500 watt heaterMetal tub Models (prior to 1992)335 watt heater

Definition of Multi-Orbit Dishwasher Wash Arm
On dishwashers with a Multi-Orbit Wash Arm:, the arm provides extra cleaning action by changing the path of the water jets on each revolution. This allows the thrust of the water's cleaning action strikes soiled surfaces at a different place each time to get the dishes clean.This is not a feature on current dishwashers.

Dishwasher - Quiet Water Valve
Benefits of the Quiet Water Valve on GE Appliance dishwashers:Minimizes water inlet noise by reducing flow rate of inlet water passing through the valve.Consistently delivers correct amount of water to each fill regardless of water pressure.Operates until water volume is reached.

Dishwasher Correcting Bent Rack Wheels
The lower rack wheels on some model dishwashers can become bent for a variety of reasons, such as installation issues or overloading the racks.Recommendation for correcting:Carefully bend the wheels back, which should then let the rack glide in and out smoothly again. View a short video on how to align the wheel axles:Note: The above information does not apply to all rack wheels on our dishwashers.

Dishwasher Power Cord
GPFCORD (WX09X70910) can be installed on built-in GE, GE Cafe™ Series, GE Profile™ Series, Monogram and Hotpoint dishwashers.There are 3 wires – black, white, green. The gauge is 16 AWG.5'4" ft in length (measurement includes the plug and plastic retainer/exposed wires)Meets length and wire gauge requirements.13 amp.Straight plugGPFQDCORD (supercedes to WX09X70910) can be installed with most major brands.There are 3 wires – black, white, green.6' ft in lengthRight angle plug that keeps the cord close to the wall.This cord kit is #16 AWG (smaller than #14 AWG), 2 conductor , 1 ground, insulated copper conductors rated to 105C.WD06X10020 Quick Connect Power Cord - (supercedes to WX09X70910) can be installed on GDF/GDT/PDT/DDT models.It is 3-wire connector6' ft in lengthRight angle plug that keeps the cord close to the wall.GPFCORD (above) can be installed on these models as well.WX09X70911 (supercedes to WX09X70910) works with most dishwashers with a 3-prong outlet box.There are 3 wires – black, white, green. 7'9" ft in length13 amp.Straight plugCheck local codes for power cord length. The use of any cord over 6 feet long will void the warranty if local codes restrict the length the power cord. Purchase a GE Appliance Part online

Dishwasher Condensate Dry
Condensate Dry is an energy-efficient drying system on some dishwashers.With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process. This design can be found on ADA-compliant models such as PDT145 and GDT225.

Dishwasher Electrical Requirements and Breaker Size
GE, Profile, and Hotpoint built-in and portable dishwashers: Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. For model specific electrical requirements, consult the Installation Instructions. Download a copy of the Installation Instructions.

Dishwasher SpeedWash and SpeedDry
Some GE Appliances dishwashers had Speed cycles: SpeedWash™ and SpeedDry™. This is not a feature on current models.SpeedWashTM Cycle:Wash CycleTime in MinutesWater UsagePre-Wash21.65 gallons of waterMain Wash181.75 gallons of waterPost/Final Rinse21.65 gallons of waterPost/Final Rinse21.65 gallons of waterNote: These times do not include fill times, which will vary.Note: All fills are heated and the first four fills use the dual pump system. The last fill does not use the dual pump system.

Dishwasher Water Usage
The amount of water used in our dishwashers has been significantly lowered over the years. Changes have been made to continually make the dishwashers more efficient. Different models vary in the number of gallons used in the different cycles. Model specific water usage can often be found in the Owner's Manual.

Dishwasher - Definition of Posi-Track
In the past, some dishwashers featured "Posi-Track" racks. Posi-Track is defined as:A special axle roller assembly, mounted at top rear of the rack on some dishwashers. It keeps the rack rollers properly located in their stainless steel track to reduce rack wobble and provide a more, sturdy smooth operation and quality feel.This is not a feature on current models.

Dishwasher Tuff Tub
"Tuff Tub" (found on older dishwashers):The vinyl-coated steel interior is durable, resistant to food acids and harsh detergents.Epoxy coating applied to inner door for added toughness and stain resistance.1980 & 1981 models had a green interior.

Dishwasher - Dual Detergent Dispenser
Dishwashers clean dishes with chemical (through use of a detergent) as well as mechanical (water pressure) wash action.Detergent is automatically released from the main (closed) detergent cup at the right time in the wash cycle for cleaning. Some dishwashers have two dispenser cups give you the choice of one or two detergent washes, depending on the amount of soil and the hardness of the water. If detergent is placed in the auxiliary (open) cup, it will be dispensed and used during the first fill, acting as a "pre-wash".

QuickClean Dishwasher Controls
In the past, some dishwashers offered "QuickClean" controls. Features include:A smooth design across the control panel for easy cleaning. No buttons to clean around.1/16" low travel design on the push button pads for easy operation.Lexan escutcheon.Red neon lights above each pad to indicate which cycle you have selected. Electronic models operate via display. The neon lights are rated at 197,000 hours of life or approximately 20 years of continuous operation.The dishwashers are shipped with a plastic protective covering. Should the plastic covering leave a stain on the panel, Goo Gone® may be used to safely and effectively remove the stain. Goo-Gone® may be purchased through GE Appliance Parts - part number WX10X5DS.Purchase a part or accessory online.

Dishwasher Opening Detergent Cup - Electronic Controls
Opening the detergent cup on dishwashers with electronic controls:Detergent cup with a slide cover: Press the colored latch on the side of the detergent cup.Detergent cup with flip cover: Press the latch at the front of the detergent cup.Detergent Cup Didn't OpenIf using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. Make sure they are properly lined up in the opening. Check for obstructions: Dishes must be loaded so as not to block detergent cup from opening. Make sure pot handles and long handled utensils are not touching or blocking the detergent cup. If the soap cup is not opening during the cycle, please schedule a service appointment with GE Appliances Factory Service.

Dishwasher - Normal Run Time
It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. Changes to federal water and energy efficiency guidelines mean dishwashers use less water and less energy to run (even with longer cycle times). In fact, many dishwashers are Energy Star rated, so they surpass standard energy guidelines.

Monogram Refrigerator/Dishwasher Custom Handles
For custom handles on Monogram refrigerators and dishwashers please check with a kitchen design center, cabinet maker or hardware store.

Dishwasher Single Rack Wash
The Single Rack Wash™ selection is a cycle option on the control panel of select GE Profile™ Series dishwashers.This saves energy and water using as 3.5 gallons of water to wash the entire upper rack. This upper rack-only selection activates the upper and middle spray arms only. It can hold up to five place settings.

Dishwasher Sensing Light Stays On, Sensing Light Operation
The Sensing LED (on some dishwashers) is illuminated during all pre-washes and also during the main wash for all cycles. This includes cycles like Rinse Only that do not take advantage of the soil information provided to the control by the turbidity (dirt) sensor.If you notice the LED is illuminated during the Rinse Only cycle or some other cycle that is not soil dependent, this is normal operation.

Dishwasher End-of-Cycle Beep
On GDF/GDT/PDT/CDT/DDT/ADT/ZDT dishwashers with an End-of-Cycle Beep:The CLEAN light is illuminated and a double beep will sound when the selected cycle and enhancements are complete. You may remove the dishes at any time.To turn off the double beep indicator (or re-activate it if it was previously disengaged) press the HEATED DRY pad 5 times within 3 seconds. A triple beep will sound to indicate the end-of-cycle beep option has been toggled.The high-efficiency fan will run quietly for 30 minutes to 4 hours (depending on selected cycle) after the CLEAN light is illuminated to continue drying the dishes. This can be interrupted by opening the door and pressing any keypad.

Dishwasher Racks Interchangeable
The bottom racks on dishwashers are sometimes interchangeable. Interchangeable (depending on model and style) Plastic tub models' bottom racks are sometimes interchangeable with each other, as are the racks on stainless steel tub models. Short door plastic tub models' racks may be interchangeable with each other, as are the racks on "tall tub" plastic models Not interchangeable: Plastic tub and stainless steel tub bottom racks.Old and new models For instructions on how to replace upper or lower racks:

Dishwasher Tall or Giant Tub
Tall or "Giant" tub dishwashers are 15% larger than our standard tub in our ADA and short door dishwashers.. These tub interiors are both taller and wider than the standard tub. In addition, the tubs are shallower so they can be installed flush in standard cabinets. they are designed to optimize tub dimensions and provide "more space in the same place" as traditional tubs.

Dishwasher - Clean Light Operation, Clean Light Stays On
The Clean Light on some model dishwashers will stay illuminated until the door is opened and then relatched. The clean light can also be extinguished by pressing any pad prior to unlatching the door at the end of a cycle.View a short video about the clean light operation on front control models:

Dishwasher Use with Septic Tank
Dishwashers create no problem in the septic tank provided it is properly designed and maintained.

Dishwasher Rack Color
On 2017 and newer dishwashers, the color of the racks will vary by tub type: Pearlescent Dark Gray - all GE Tall Plastic Tub models Black Pearl - all GE / Profile / Cafe Tall Stainless Steel Tub models Bronze Mist - Monogram models Gray - all other GE / Profile ADA models and Hotpoint models

Dishwasher Definition of Stainless Steel Tub
Many dishwashers have a stainless steel tub. Our stainless steel tubs incorporate both 304 and 430 grade stainless.Top and bottom of the tub are made of 304The center of the tub is made of 430. This stainless steel tub resists stains and corrosion. It is durable and the smooth surface is easy to clean. The tub has an annealed (the process of heating stainless steel) finish for a brighter, reflective and upscale appearance. Along with the upscale appearance, the stainless steel tub uses bitumen (a more efficient sound deadening material). Hybrid stainless steel tub models (stainless steel door liner with plastic tub), also use bitumen.

Dishwashers Reversing Quad Blade Wash Arm
The unique reversing quad blade design on the lower wash arm has 25 angled jets to provide full wash coverage as it rotates clockwise and counter-clockwise, spraying items from every angle. When the direction of the wash arm changes, the jet pattern and wash coverage changes. Jets: The 25 jets don't all spray at the same time. Half the jets spray when the arm turns clockwise, and half spray when the arm turns counter-clockwise. View how the Reversing Quad Blade lower wash arm works:

Wiring Diagram Locations
A wiring diagram (mini manual / schematic) is packaged with each appliance. The most common locations for the wiring diagram is listed by Product Line below: Refrigeration:Refrigerator Wiring Diagram LocationFreezer Wiring Diagram LocationIce Machine Wiring Diagram Location LaundryWasher Wiring Diagram LocationDryer Wiring Diagram Location Dishwashers & CompactorsDishwasher Wiring Diagram LocationCompactor Wiring Diagram Location Cooking & VentingGas and Electric Ranges Wiring Diagram LocationGas and Electric Wall Oven Wiring Diagram LocationGas and Electric Cooktop Wiring Diagram LocationVenting System Wiring Diagram LocationMicrowave and Advantium Wiring Diagram Location Air Conditioners & DehumidifiersRoom Air Conditioners and Zoneline Wiring Diagram Location If you are in need of a replacement wiring diagram or cannot locate it on your appliance, the diagram may be faxed, emailed, or mailed. Visit our Contact Us page to request a wiring diagram. If you are requesting a wiring diagram by email, choose "Appliance Question" on the email form.

Dishwashers - Heat Transfer to Cabinets and Countertops
Our dishwashers are designed to maintain safe operating temperatures, employing various electronic and/or mechanical devices to ensure compliance to strict GE Appliances and UL standards. Depending on cycle and option combinations, it is not uncommon for surrounding cabinets and countertops to feel warm after a cycle is completed.

SmartDispense™ Issue: Poor Wash, Detergent not Dispensing or Dispenser Clogged
An unfortunate side effect of the formula change is that there are different types of detergents (chlorine based or enzyme based). Mixing the two, even in very small concentrations, causes a gelatinous material to form. The SmartDispense™ pump is not able to pump the gelatinous mixture. Service will be required.There are preventative steps to completely clean out the SmartDispense tank before switching brands to avoid clogging the dispenser.Top-Control Dishwashers - Purging the Bulk DispenserFront Control Dishwashers - Purging the Bulk Dispenser Automatic dishwashing detergents have been phosphate-free to comply with various state regulations that became effective July 1, 2010.

Energy Star Appliance Ratings
ENERGY STAR is a U.S. Environmental Protection Agency (EPA) voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. For Products: In order to earn the label, ENERGY STAR products must be third-party certified based on testing in EPA-recognized laboratories. In addition to up-front testing, a percentage of all ENERGY STAR products are subject to "off-the-shelf" verification testing each year. The goal of this testing is to ensure that changes or variations in the manufacturing process do not undermine a product's qualification with ENERGY STAR requirements. For more information about Energy Star Earning the ENERGY STAR means a product meets strict energy efficiency guidelines set by the US Environmental Protection Agency and the US Department of Energy. There are several reasons why changes are made to any appliance and the government requirements are constantly changing. Some appliances no longer meet new requirements even though they had met them once before. GE models that carry the ENERGY STAR Rating Starting in 2015, "ENERGY STAR Most Efficient" is a new distinction that recognizes products that deliver cutting edge energy efficiency along with the latest in technological innovation. For more information about the Most Efficient distinction

InfiniClean Wash System
GE's most advanced wash system. 65 % more wash power (compared to GE's previous wash system).Three pressurized, full-coverage wash arms. They alternate between lower and upper racks and redesigned with more wash jets.Three pressurized, full-coverage wash arms. They alternate between lower and upper racks and redesigned with more wash jets.Dedicated silverware jets. Spray highly pressurized water to provide additional coverage areas and improve cleaning results for utensils. Specifically designed to target the silverware basket regardless of placement around the outside perimeter of the lower rack. The advantage is more versatility of the basket placement since the jets are not in a fixed location.4-pass wash and dry element. New heating element design helps increase surface coverage area to heat water and dry dishes consistently

Explanation of Sabbath Mode Feature
The observance of the Sabbath and religious holidays in Judaism requires a restriction on certain activities during holy times. Jewish religious laws can apply to the use of appliances during the Sabbath (ex. the oven cannot be turned on or off). GE Appliances has worked with third party kosher certification agencies, like Star-K, to develop Sabbath Mode features for many GE Appliances.Models that have Sabbath Mode features will have instructions in the Owner's Manual on how to activate and use this feature. Check the individual model's Owner's Manual for specific usage information. Download a copy of the Owner's Manual.Cooking Products:When the Sabbath Mode feature is activated, the oven will no longer turn off automatically while cooking after 12 hours and the control display will not show time, temperature, or selected oven function until the Sabbath Mode feature is manually deactivated.For additional information:Range and Wall Oven Sabbath ModeDouble Wall Ovens - Sabbath ModeRange Warming Drawer - Automatic Shut-Off/Sabbath ModeRefrigeration Products:Refrigerators with a Sabbath Mode will put the refrigerator in a timed defrost mode, and turn off the icemaker, dispenser, and control touch screens. The interior lights are not affected by opening or closing the door. For enhanced features to make your refrigerator even more Shabbos compliant, consider the Shabbos Keeper. The Shabbos Keeper is an easy-to-install device that automatically sets your compatible french-door, bottom-freezer, or side-by-side refrigerator to Shabbos (Sabbath) Mode each week and sets it back to the weekday mode after Shabbos and Yom Tov. View Compatible ModelsWhen using the Shabbos Keeper, the compressor, defrost cycle, interior lights, sensors, etc. are automated by the device rather than operating based on input from the refrigerator owner. For more information about the benefits to using the Shabbos Keeper, as well as a comparison to the standard refrigerator Sabbath Mode, visit: The Shabbos Keeper. You'll also find product specifications and instructions. Order the Shabbos Keeper OnlineFor additional Sabbath Mode information:Monogram Bar Refrigerator/Wine Reserve/Beverage Center Sabbath ModeMonogram 30” Integrated Bottom Freezer Refrigerator Sabbath ModeBottom Freezer Refrigerator - Setting Sabbath ModeDishwashersSome dishwashers do have a Sabbath Mode feature. Models with electronic controls may have a Door Wake Up Mode that can be turned off so that the control display, control sounds, and interior lights (on some models) will not respond to the door opening/closing; this is Sabbath Mode for these models. Check the individual model's Owner's Manual for this feature. Download a copy of the Owner's Manual.

Cerama Bryte Stainless Steel Appliance Cleaner
Cerama Bryte Stainless Steel Appliance Cleaner part number is PM10X311. To use follow these directions: Shake the bottle well. Place a small amount of Cerama Bryte Stainless Steel Appliance Cleaner on a damp cloth or damp paper towel. Clean a small area (approximately 8" by 8"), rubbing with the grain of the stainless steel if applicable. Dry and buff with a clean, dry paper towel or soft cloth. Repeat if necessary. Cerama Bryte Stainless Steel Appliance Cleaner is safe for use on the stainless interior of GE Appliance microwave ovens, Advantiums, and dishwashers. Note: If a mineral oil based stainless steel appliance cleaner has been used before to clean the appliance, wash the surface with a dish soap and water prior to using the Cerama Bryte Stainless Steel Appliance Cleaner. After washing the surface with dish soap and water, use a generous amount of Cerama Bryte Stainless Steel Appliance Cleaner to clean the appliance for the first time. Purchase a GE Appliance part online.

Smart Appliances - Integrations
Having smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic integrations designed to enhance your ownership experience and make life easier. Once connected to our SmartHQ app, you can take your hands-free experience to another level by making connections with third party integrations: Voice ControlAmazon AlexaConnecting to Amazon Alexa devices will give you access to hands-free voice control of your appliances.Learn more at: Amazon Alexa Benefits for Smart Appliances. The Google Assistant*Connecting Google Home to your Google Assistant devices will give you hands-free voice control of your appliances.Learn more at: The Google Assistant Benefits for Smart Appliances. SonosConnecting Sonos smart speakers will give you hands-free voice control of your appliances.Learn more at: Smart Appliances - Sonos SystemsCookingDiGiorno® PizzaBy telling Amazon Alexa or the Google Assistant which of the 11 most popular DiGiorno pizza styles you want to bake, your oven will skip the preheat and determine the right temperature and time controls for your pizza choice.Learn more at: DiGiorno® Pizza in Smart Wall Ovens & Ranges. DropThe Drop Recipes app and Kitchen OS platform can control your smart wall oven or range to bring recipes to life. You can preheat your oven and set the cook timer right from the Drop Recipe App.Learn more at: Smart Applainces -Drop Recipes. InnitThe Innit smart assistant app is a major leap forward from the traditional and one-dimensional recipe format. The Innit app addresses all four phases of daily meal logistics - planning, shopping, preparing, and cooking - and assists home cooks with each phase through a seamless system that builds confidence in the kitchen. The Innit app can control your smart wall oven or range by turning it on and off at the appropriate time, send custom instructions to ensure optimal cooking, and notify you when your meal is ready. Download the Innit app and follow the instructions to connect your smart cooking product.Learn more at: Innit. Convenience & SecurityAmazon Dash ReplenishmentAmazon Dash Replenishment Service can be used with WiFi Connect appliances: dishwashers, dryers, and SmartDispense™ top-load washers. When Amazon Dash Replenishment Service (DRS) is set up through the Laundry - GE Appliances or Kitchen - GE Appliances apps, detergent, fabric softener, or dryer sheets can be ordered automatically from Amazon when supplies are running low.Learn more about Amazon Dash Replenishment for Washers: Amazon Dash Replenishment Service for WiFi Connect Washers with SmartDispense Technology (on select models).Learn more about Amazon Dash Replenishment for Dryers: Amazon Dash Replenishment Service for WiFi Connect Dryers.Learn more about Amazon Dash Replenishment for Dishwashers: Amazon Dash Replenishment Service for WiFi Connect Dishwashers. Apple HomeKitApple HomeKit allows users to control and monitor connected products in their home, including compatible smart air conditioners. When connected using the Apple Home app, you can change the set temperature, turn the unit On or Off in Cool mode, and even see when you're saving energy.For more information, visit: Smart Air Conditioners - Apple HomeKit. IFTTT (If This/Then That)Take your connected appliances further using IFTTT, a free web service that allows you to create "if this/then that" connections (recipes) between various apps and WiFi enabled products, including your WiFi Connect GE Appliances. As an example, create a recipe that says: IF the dryer cycle is complete THEN the kitchen light will blink.Learn more about IFTTT, visit: Smart Appliances - IFTTT. Getting StartedFirst, determine whether your appliance has WiFi capability at: Does My Appliance Have WiFi Capability? Interested in purchasing a Smart appliance? View our full suite of connected appliances: Smart Appliances.Then, get assistance setting up your Smart appliances at geappliances.com/ConnectHelp.*Google is a trademark of Google LLC."

Data Port / RJ45 Jack on Appliance
Current appliances have a data port (like an RJ jack or ethernet port) that allows the appliance to be tested or serviced more easily. This port is used by GE Appliances factory technicians to plug in their diagnostic equipment when needed. If the model has optional WiFi Connect capabilities, it is also where you plug in the optional Wifi ConnectPlus module. For more information about WiFi Connect appliances. Models with and without WiFi Connect are serviced using the onboard data port, which a technician uses for diagnostics. This gives our service technicians the ability to quickly diagnose any issues with your appliance and helps us improve our products by providing us with information on your appliance. If you do not want your appliance data to be sent to us, please advise your technician not to submit the data at the time of service. You may see flashing or blinking lights (often red or white) coming from the data port area. This is normal and is part of the diagnostic system.

Required PSI Water Pressure for Appliances
It is important to have the right water pressure (PSI*) when connecting an appliance to a water line. here are the recommended PSI ranges by appliance: Refrigerators - The water pressure must be between 20 and 120 PSI on models without a water filter and between 40 and 120 PSI on models with a water filter. Dishwashers - 20 - 120 PSI Washers - 20 - 150 PSI for top load washers and 10-120 PSI for front load washers Water Softeners - 20 - 125 PSI Reverse Osmosis Filtration - 40 - 125 PSI Whole Home Filtration - Up to 100 PSI Undercounter Filtration - 40 - 120 PSI *PSI - pounds per square inch. Normal household PSI is approximately 40 - 45.

Monogram Amp Size
Monogram Amps: Refrigerators 20 amps Dishwashers 15 or 20 amps Hoods 15 or 20 amps Advantium (Built-In) 30 amps Advantium (Over-the-Range) 15 amps Microwaves 15 or 20 amps 36" Induction Cooktop 50 amps 30" Induction Cooktop 40 amps 30", 36" & 48" Gas Cooktop 15 amps 48" Range 50 amps 36" Range 30 amps 30" Range 25 amps Trivection 30" Single Wall Oven 30 amps Trivection 30" Double Wall Oven 40 amps European 30" Single Wall Oven 20 amps European 30" Double Wall Oven 40 amps Electronic 27" & 30" Single Wall Oven 20 amps Electronic 27" & 30" Double Wall Oven 40 amps Warming Drawers 15 or 20 amps

Preventing and Correcting Appliances Rust
Why Appliances Rust Paint is applied to bare metal to prevent oxidation of moisture on the metal, causing rust. After many washings, handling the appliance, and in high humidity areas, the paint eventually becomes porous or wears thin, and moisture gets through to the metal and rust begins. It appears that the appliance is rusting from the inside out, but it is actually originating from the surface. This is why we emphasize polishing your appliance. This prevents wear on the paint and helps seal out moisture. For small rust spots that need to be painted, you can order touch-up paint. If you would like to purchase a part, please contact our GE Appliance Parts Center at 1.800.626.2002 or purchase a GE part online.

Appliances - Hard-Wired
Major appliances that are hard-wired into the house.Hard-wired means the electrical cable comes furnished with the product and is physically connected or wired into the household wiring. There is NO plug to plug in.All built-in products (including built-in ovens and drop-ins) have conduit with the electrical leads attached to the range. The leads can then be connected right into the household wiring.Cooking Products: Ranges that come hard-wired are: any "electric" range product that is defined as a built-in product. Built-in products are any size single and double wall ovens, all types of cooktops, hoods and drop-in ranges. The cable/cord supplied with these products cannot be cut off or the installer is unable to add additional wire to the existing cable. Non-built-in cooking products are freestanding ranges, the older version hi/lo ranges, and slide in ranges. Non-built-in cooking products do NOT come with a cord. Dishwashers & Disposers: All dishwashers built under the counter or the sink are designed for hard-wiring. Disposers are all hard-wired. All other appliances will use cords with plugs.

Monogram Appliances - Explanation of Sabbath Mode Feature
The observance of the Sabbath and religious holidays in Judaism requires a restriction on certain activities during holy times. Jewish religious laws can apply to the use of appliances during the Sabbath (ex. the oven cannot be turned on or off). GE Appliances has worked with third party kosher certification agencies, like Star-K, to develop Sabbath Mode features for many GE Appliances. Models that have Sabbath Mode features will have instructions in the Owner's Manual on how to activate and use this feature. Check the individual model's Owner's Manual for specific usage information. Download a copy of the Owner's Manual for Your Monogram Appliance. Cooking Products: When the Sabbath Mode feature is activated, the oven will no longer turn off automatically while cooking after 12 hours and the control display will not show time, temperature, or selected oven function until the Sabbath Mode feature is manually deactivated. For additional information: Range and Wall Oven Sabbath ModeDouble Wall Ovens - Sabbath Mode Refrigeration Products: On refrigerators with Sabbath Mode: The compressor will run on a timed defrost when in Sabbath mode so it will not defrost based on the length or number of door openings. The door can be opened or closed without causing any lights, fans, switches, etc. to be turned on or off. If there is a power outage during Sabbath Mode, the refrigerator will return to Sabbath Mode. For additional information: Monogram Bar Refrigerator/Wine Reserve/Beverage Center Sabbath ModeMonogram 30” Integrated Bottom Freezer Refrigerator Sabbath Mode Dishwashers Dishwashers do not have a Sabbath Mode feature. Models with electronic controls may have a Door Wake Up Mode that can be turned off so that the control display, control sounds, and interior lights (on some models) will not respond to the door opening/closing. Check the individual model's Owner's Manual for this feature. Download a copy of the Owner's Manual for your Monogram Appliance.

CEE Tier Appliances
Many GE appliances have CEE Tier ratings:RefrigeratorsMost Top-Mount, SxS refrigerators, Bottom-Mount and French-Door refrigerators are Tier I. All Energy Star models are at least Tier I.WashersThe rating varies by model. Check the product details or catalog for individual model's Tier rating. If there is no Tier listed, it is not rated.DishwashersDishwashers that have a Tier rating are all Tier 1. Check the product details or catalog to determine if a model is rated.To check CEE rated products, visit the residential section of CEE Program Resources

Registering Your GE Product
To register Major Appliances, we recommend that you register online. Major appliances include: Advantium OvensCompactorsCooktopsDehumidifiersDishwashers (Built-in and Portable)DisposersDryers (Gas and Electric)FreezersIce Makers (Standalone Ice Machines)Microwaves (Built-in, Countertop, Over-the-Range, Combo)Ranges (Gas, Electric, and Dual Fuel)RefrigeratorsRoom Air Conditioners (Built-in, Window, Portable, and Zoneline)Unitized Washer/DryersVentilation Systems (Vent Hoods and Downdraft Vents)Wall OvensWarming DrawersWashersWater Filtration SystemsWater SoftenersWine Chillers and Beverage Centers Appliances outside of the U.S. are not registered, including appliances in U.S. territories (Puerto Rico, Guam, American Samoa). U.S. is considered to the continental United States, Alaska and Hawaii. If warranty support is needed, contact the local distributor where the appliances were purchased. Canada Product Registration

Dishwasher SmartDispense Detergent and Poor Washability
Mixing an enzyme-based detergent with a chlorine-based detergent causes a gel-like coating on the bulk detergent dispenser tank sensor. This coating prevents the Low Detergent LED light from coming on. You will get poor washability, since there is no visual indication that the detergent tank is empty and that you need to refill the tank.If you want to switch from an enzyme-based detergent to a chlorine-based detergent (or the other way around), the following routine should be used:Once the Low Detergent LED light comes on, run an additional 3 wash cycles to empty the Smart Dispense detergent tank. The light will come on when there are 3 loads of detergent left. Running these three additional cycles will clear the tank of any remaining detergent.Then, use the manual detergent cup for the next 10 wash cycles to make certain no residue is left in the Smart Dispense detergent tank.After the ten cycles, you can fill the Smart Dispense tank with your new choice of detergent. At this time you can stop the use of the manual cup.These steps must be taken when you want to switch detergent TYPE (enzyme vs chlorine). You do not need to follow these steps if you are just switching BRAND of detergent.

Dishwasher Touch Pads
Electronic Touch control: Lightly touch the center of the pad.Quick Clean control: Push firmly in the center of the pad. Although this looks like an electronic control, (similar to a microwave's touch pads) there are actually switches behind the controls.

Dishwasher Wiring Diagram Location
The wiring diagram (mini-manual/schematic) is packaged with each model. The most common location is listed below:The right side above the motor mount.Behind the access panel on the right or left side.

Dishwasher "Cycle On" Light
The "Cycle On" light will illuminate when you select the delay start function. It will stay on during the rest of the cycle.

Dishwasher - How to Install Lower Rack Wheels
If a wheel has come off the rack or if a replacement wheel need to be installed, view this instructional video on the proper techniques to replace the lower rack wheel and retainer assembly:

Dishwasher - How to Install Upper Rack Wheels
View instructional video on the proper techniques to replace the upper rack wheel and retainer assembly:

Dishwasher Easy Access Silverware Baskets
Easy Access Silverware Baskets offer the added benefit of convenience by being placed on the front of either the upper or lower rack. This saves you from having to pull out the rack to add silverware. Double the convenience, double the space with two separate baskets.The two silverware baskets can be interchanged with one another.On models with Wash Zones, you can wash a load of silverware with a half load in either rack

Dishwasher - Sounds and Tones
Models starting with GDF/GDT/PDT/CDT/DDT/ADT/ZDT will make a beep or tone when the control panel is touched or the Start button is pressed.To turn off the control pad noises, press the Heated Dry or Power Dry pad 5 times in a row quickly. This turns off all tones and beeping, including the signal at the end of the cycle.On models that have a digital or LCD display (example: GDT580, GDF610, CDT725 and GDT720), press the Heated Dry or Power Dry pad 7 times within 5 seconds to turn off all tones and beeping.

Dishwasher Preventing Milky Discoloration
Milky discoloration on glassware is called etching. Etching is a permanent discoloration of glassware. It is often caused by using too much detergent in soft water. Once glasses are etched, the cloudiness is permanent and cannot be removed.Symptoms: Etching will first appear as a rainbow-like discoloration on the surface of the glass. It will then change to a milky discoloration. Etching cannot be corrected by hand washing.Preventative Measures:Use less detergent and no rinse aid if your water is naturally soft or if treated with a home water softening system.The entering water must be at least 120 degrees Fahrenheit and not more than 150 degrees Fahrenheit.

Dishwasher "CUP OPEN" Display
This display indicates to you that the detergent cup has not been closed. It's a reminder to add detergent and latch the cup closed. When the problem occurs, the cycle will not start, but you can override by pressing the start pad again without opening the door.If this problem persists, contact service. If you would like to schedule a service appointment, please contact GE Appliance Service or schedule a service appointment online.

Dishwasher Black or Gray Marks on Dishes
Black or gray marks on the dishes may be caused by aluminum utensils rubbing against the dishes. To remove the marks from your dishes use a mild, abrasive cleaner.

Dishwasher Detergent Use and Water Hardness
Using the right amount of liquid or powdered detergent is important if you're not using a detergent pod, tablet, or packet. Soft water requires less detergent, since too much detergent can cause etching of glassware. Hard water requires more detergent to get good wash performance. What is hard water? Water that is "hard" is high in dissolved minerals, like calcium and magnesium. As the concentration of the dissolved minerals increase, the water becomes harder.Water hardness is measured in grains of hardness per gallon of water (grains per gallon). Your Water Department or County Extension Agent can tell you how hard your water is. Just call and ask how many grains of hardness (impurity) there are in the water. How much detergent do I use? Hard water: Very hard water requires a full main cup and a full open cup to get good wash performance.Soft water: Would only need a half full detergent cup.In Between: Anything in between will require judgment. Use enough to get the job done, but don't use more than you need. As a rule of thumb: Harder water requires more detergent; softer water requires less detergent. Amount of detergent recommended (general guide): Soft Water (0-3 grains) Normal Wash: Main cup/half full; Open cup/emptyShort Wash: Main cup/half full; Open cup/emptyMedium Water (3-7 grains) Normal Wash: Main cup/completely full; Open cup/half fullShort Wash: Main cup/half full; Open cup/emptyHard Water (7-12 grains) Normal wash: Main cup/completely full; Open cup/completely fullShort Wash: Main cup/completely full; Open cup/empty Note: Anything over 12 grains is extremely hard water and a water softener is recommended.

Dishwasher Yellow or Brown Stains on Dishes
Yellow or Brown Stains on Dishes: Tea or coffee stains in cups can be removed by hand using a solution of 1/2 cup bleach and 3 cups of warm water.An over-all yellow or brown film on dishes can be caused by iron deposits in water. This may be apparent on glassware which develops a yellow or brown tint but is still transparent. The installation of an iron filter in the water supply line removes the cause of this problem and is the only permanent solution.Yellow film on sterling silver can result when copper utensils are washed in the same load.

Rubber Material Around Dishwasher Door
The rubber-like material that runs along the inside perimeter of the door is called a gasket. The gasket runs down both sides and tucks in at the bottom of the door. There is a gap at the bottom of the door where the gasket does not meet. This is the normal design of the door gasket to allow for proper air venting.

Dishwasher Lower Spray Arm Fell Off
On some models, the lower spray arm is easy to reattach if it comes off.To reinstall: Hold the spray arm at its circular base and insert into the spray arm holder.Turn the base clockwise until you feel a small click. This indicates the spray arm is in place.To check if the spray arm is properly installed:Pull up on the spray arm at its center. If the spray arm comes up or is uneven, repeat the installation process. If this does not apply to your model (for example: X-shaped or tower spray arms), or if the arm repeatedly comes off, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Power Pre-Soak Option
This unique option uses the same principle as soaking dishes in the sink, but more effectively and efficiently. This cycle is beneficial for heavily soiled dishes.How it works:This cycle adds 15 minutes of heated water circulation to the cycle before the selected cycle actually begins.It uses approximately 1.4 gallons of additional water to the selected cycle.It can be used with any load selection, including normal, pots/pans or china/crystal.

Dishwasher BrilliantClean™
The BrilliantClean™ towerless wash system directs water where it belongs - on the dishes. BrilliantClean™ has taken the ExtraClean wash system, which provides excellent wash performance and created a wash system that provides excellent wash performance while using 30% less water, 27% less energy and reduces noise by 3 dBA.The water savings is due to a new pump impeller that requires less water to prime the pump and smaller and directionally engineered holes in the spray arms that are focused more on the dish load and less on the sides of the tub. This new system pumps 15gpm instead of 23gpm which saves energy. The new spray arms eliminate tub drumming which makes the DW quieter.3 BrilliantClean™ wash systems:The BrilliantClean™ wash system on the GLD4000 series - 2 full sized spray arms for 4 level wash action (the 4 levels is obtained from the 2 spray arms & the 2 angles the water is sprayed).The BrilliantClean™ wash system with SaniSensor GLD5000 series....6 wash levels (the 6 levels is obtained from 3 spray arms & the 3 angles the water is sprayed) and a sensor that monitors water temp.The BrilliantClean™ wash system with CleanSensor GLD6000 series and GE Profile™ Series....6 level (the 6 levels is obtained from 3 spray arms & the 3 angles the water is sprayed)wash system and a sensor that monitors temperatures and turbidity.

Dishwasher - White Yellowing
White appliance can vary in color slightly, espcially when comparing new and old applainces. This is due to the texture and material used. White can appear to be a different color on a glossy versus textured applaince, for example.If yellowing has occurred over a period of time there is nothing that can whiten the surfaces.

Dishwasher Proper Silverware Loading
When you place silverware in the basket: Place forks and knives with the handles up to protect hands.Place spoon handles down if there is an unusually large load of silverware or utensils in the basket. Otherwise, place spoon handles up also.Best washing results are obtained when the silverware is mixed and evenly distributed, not nested together.Small plastic items such as measuring spoons and lids should be placed in the bottom of the silverware basket with silverware on top. (Some models have a silverware basket that may be split up or have a cover for added flexibility.)Slender items must not extend through the bottom of the basket - this may prevent the wash arm from rotating. Tall cutlery must not be placed in front of the basket where they may prevent the detergent cup from opening.Carefully load sharp cutlery with handles up to protect hands when unloading.Do not mix sterling silver with stainless in your silverware basket. The stainless can cause pitting of the sterling silver if nested against it.The silverware basket should always be placed in the lower rack unless the owner's manual suggests otherwise. There are select models that allow you to place on the door or upper rack.An accessory basket (on some models), used for small items such as baby bottle nipples, plastic lids, corn cob holders, etc., may be placed in the top rack on the right side, or in the lower rack on the right or left side. See your Owner's manual for model specific information about use and placement of the silverware basket.

Dishwasher Hybrid Stainless Steel Interior
Combines a stainless inner door with a gray PermaTuf® (plastic) tub. This combines the affordability of the PermaTuf tub interior with the quietness and elegance of the stainless interior door.

Dishwasher - Black Wiring Cover Strip
In the opening between the bottom of the main door and the top of the access panel, there is a black strip that may look to be hanging. It is 3 to 4 inches wide. This is a protective cover over the wiring harness. It should not be removed.

Dishwasher Hidden Heater
The 1,000 watt hidden inline heater under the stainless floor (next to the sump assembly) quickly heats water during the cycle. The heating element is an "O" ring in the pump and heats the water as it passes through. When Power Dry is selected, the water in the Rinse cycle is heated up to 155 degrees to aid the drying process.Benefits of the Hidden Heater:Heater is integrated into the wash pump assembly.There is no exposed heating element and no chance of accidentally touching a hot element.Items can't fall onto the element and melt."Top Rack Only" plastic items can be placed in lower rack.Models with the Hidden Heater also include:Fan Assist Dry with hidden fan to circulate the warm air.Hidden Vent for a clean interior and exterior appearance.

Dishwasher - Demo Mode
In Demo Mode, you can set the controls and even press Start. Pressing Start will not engage the pump and heater. To enter or exit Demo mode: Press the Start and heated dry (ex. Heated Dry, Power Dry, etc.) pads at the same time for 5 seconds. This applies to models starting with GDF/GDT/PDT/CDT/DDT/ADT.

Dishwasher PureClean
The PureClean wash system with 5-stage filtration gets dishes sparkling clean by preventing even the smallest grit or soils from redepositing on clean dishes.The system utilizes 37% more wash jets compared to our previous wash system to create a cross-jet action and ensures that every surface gets equal coverage, all while saving 32% energy and 43% water (compared to other GE wash systems). Finally, a new middle wash arm not only cleans items in the upper rack, but it also focuses on silverware.5-stage filtration:Coarse FilterNew inlet filterHigh-flow filterPump pre-filter with Piranha™ hard food disposerExtraFine™ filter

Dishwasher Adjustable Utility Shelf
Located in the upper rack on the side of the rack, the Utility Shelf:Can be used to double stack cups - some in the rack and some on the utility shelf that attaches to the rack.Is designed for cups on one shelf and long utensils on the other.Can be totally removed for larger items.To remove the shelf, snap the front and rear ends of the shelf out of the hinge areas in which they swivel. The supporting end caps will also snap off the rack. All upper and lower racks are vinyl over steel unless noted elsewhere in product literature.

Dishwasher Standard Lower Spray Arm Removal
In models without extending wash towers, the lower spray arm may be able to be removed to check the fine filter underneath. Check the Owner's Manual for instructions. Download a copy of the Owner's Manual.Do not remove the spray arm immediately after a wash cycle. Wait until the heating element and interior has cooled.On models that have a standard removable lower arm:Remove the lower rack to access the lower spray arm.Gently lift up on the body of the spray arm while rotating it counter-clockwise about 90 degrees. This will "unscrew" the arm assembly and permit its removal.To replace, put the spray arm back into place and turn the body clockwise until it locks into place.

Dishwasher Options Reset Button
The OPTIONS RESET button was introduced on selected 1993 and newer models. Press the OPTIONS RESET button to turn off the wash heat boost function and the heated dry function. View a short video on how to use the reset button:Please consult the Owner's Manual for specific information about your model. Download a copy of the Owner's Manual.

Dishwasher - Smooth Glide Upper Rack
Models with a Full-Extension Smooth Glide Upper Rack extends fully and easily on 84 ball bearings. The tines fold down completely for loading flexibility.

Dishwasher Glasses Cycle
Typically glasses do not get as soiled as other dishes, so it is not always necessary to have the same level of wash as you would with other dishes. Therefore, the "glasses" cycle was developed. This is not a feature on current models.The "Glasses" Cycle:Lasts approximately 30 minutes.Detergent is dispensed during the 1st five minute fill and water circulation.The last 2 fills are rinses - 1 lasting about 4 minutes and the other about 21 minutes.Uses approximately 4.2 gallons of water.

Dishwasher Torn Door Gasket
If the gasket is damaged at the top of the door only, it is most likely due to the metal latch keeper rubbing against the gasket.To correct: The metal piece under the cabinet must be bent upward to keep it from damaging the gasket. By bending the metal piece slightly it will keep it from hitting the gasket.View a short video about the door gasket:If this does not resolve the issue, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.

Dishwasher Electronic Controls
The electronic controls are easy to clean and operate. They operate at the touch of a finger. The visual and audible tone feedback indicates that your selection has been recorded. There are no cracks or crevices to catch soils. Built-in surge protection prevents damage to the controls.

Dishwasher - Rinse Aid Dispenser Cleaning
If old rinse agent or a foreign substance needs to be removed, the rinse aid dispenser can be cleaned or purged by using a turkey baster to suck out the dispenser tank. Then fill the rinse aid dispenser tank with water and repeat until cleared.

Dishwasher - Squeeze Latch
The Squeeze Latch is located in the same position as previous latches and is hidden from view to add to the flush design. This latch was tested and withstood one million door openings.NOTE: See individual features text to determine model specific features.

Dishwasher GPF60 Trim Kits
The GPF60 is designed to add stainless steel panels to the Profile models GSD4200/4400/4900 and Monogram ZBD3500s.The kit includes:All trim for the door and access panelStainless steel door panel (23 1/2 W x 20 3/4 H)Stainless steel access panel (23 1/2 W x 3 1/2 H)1 access panel spacer17 door and access panel trim screwsNote: 1/4 inch panels, other than stainless, could be installed once this kit is attached.

Dishwasher Water Level - Models without Extending Wash Tower
To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.Normal water level on models that do not have an extending wash tower in the lower spray arm: The edge of the water should be up to the mid-point of the flood float cover located in the front left-hand corner of the tub.It is best to check the water level in the main wash cycle.To check, close the detergent cup and start the cycle. When you hear the cup snap open, that is the main wash.

Dishwasher - Deep Clean Silverware Jets
Deep Clean Silverware Jets is a feature that consists of 40+ jets, dedicated to thoroughly cleaning silverware from underneath. The "blaster" jets are located beneath the silverware baskets to force water onto the utensils to remove tough foods no matter how they are loaded.See how the Deep Clean Silverware Jets Work:

Monogram Dishwasher Interior Light Operation
The interior lights will turn ON when the door is unlatched. The lights will turn OFF if you either close the door, or if the door is left open for about 15 minutes. If you want to turn ON the interior lights after they have turned OFF, simply close the door so that it latches, then open the door and the lights will turn ON again.

Dishwasher SmartDispense™ II w/ DeepClean
The revolutionary DeepClean cycle using SmartDispense™ II will continue to offer all of the conveniences of SmartDispense. In addition, this new technology goes even further and injects a precise amount of detergent multiple times throughout the DeepClean wash cycle to add even more cleaning power. The DeepClean cycle is National Sanitation Foundation (NSF) certified for sanitizing.

Dishwasher Hydrogen Gas Build-Up
Hydrogen gas is produced by the chemical action within your water heater. The gas can accumulate in the water heater and/or water pipes if hot water has not been used for a period of two weeks or longer. If the water heater is turned OFF, the build up of gas would be eliminated. Caution: Hydrogen gas can be explosive under these circumstances. To prevent the possibility of damage or injury, if you have not used hot water for two weeks or more, or move into a residence in which the hot water system may not have been used for some time, turn on all hot water faucets and allow them to run several minutes before using any electrical appliances which are connected to the hot water system. This will allow any hydrogen gas to escape. Caution: Since the gas is flammable, do not smoke, use an open flame, or appliance during this process.

Dishwashers Hi-Temp Wash and Rinse Options
Electronic Control Models:The calrod heating element heats the water for the pre-rinse and main wash portions of the cycle. It brings the wash temperature to the proper levels for dissolving detergent, food fats, starches, sugars, and grease (maximum of 140 degrees Fahrenheit). Models with a Hidden Heater have a heater in the wash pump assembly that heats incoming hot water to boost water temperature. Electro mechanical Control Models:The calrod heating element energizes an additional five minutes during the main wash portion of the cycle only. It is ideal when the hot water supply has been depleted due to baths or laundry.This cycle will not sanitize, nor will it sterilize. A temperature above 180 degrees is required for sterilization. Hi-Temp Rinse Option:Improves wash performance when used in conjunction with rinse aid.Used to improve dry performance.Assists the natural, quiet convection drying process.Does not allow temperatures to exceed 140 degrees Fahrenheit.

Dishwashers - Power Dry Option
Power Dry replaces the Heated Dry button on models with this option. It can be added to any cycle but Rinse. Depending on the wash cycle selected, Power Dry works one of three ways:Express Wash: The final rinse temperature is increased to aid in water evaporation, and adds 15 minutes of fan drying time to the end of the cycle.eWash: Does not increase the rinse temperature. On this cycle, only the fan is used to dry the dishes. The dry time is 1.5 hours.All other wash cycles: Power Dry adds 65 minutes of dry time to the cycle, then the fan will run for another 90 minutes or until the door is opened. Once the LCD reads "Clean" the fan will run for another 90 minutes or until the door is opened. When Power Dry is selected, the water in the Rinse cycle is heated up to 150 degrees to aid the drying process.

Appliance Protective Tape and Label Removal
The most effective way to remove adhesive left from film, packing tape, stickers, tags, or labels on new appliances, and to ensure no damage is done to the finish of the product, is to apply one of the following: Household liquid dishwashing detergent Mineral oil Cooking oil Goo Gone® Apply any of these methods with a soft, clean cloth and allow it to soak. Wipe it clean with a dry soft cloth. Do not use a plastic pad or equivalent. Wipe the appliance dry and then apply polish to thoroughly clean and protect the surface.Precautions: Do not allow the mineral oil, cooking oil, or Goo Gone to come in contact with any plastic parts, especially the inner liner of a refrigerator. These items will destroy the plastic parts. Do not use Goo Gone on stainless steel appliances unless you have tested it in an inconspicuous area first. In some cases, Goo Gone can discolor or darken stainless steel. See also Removing Adhesive Residue on Refrigerator Doors.

How to Clean Rust on Stainless Steel Appliance
Stainless Steel is a slightly misleading name. A more accurate description would be "Harder to Stain" Steel. The largest single component of stainless steel is steel. Steel will rust. The chromium in stainless steel when exposed to oxygen in the atmosphere forms a thin invisible layer called chromium oxide. This invisible layer covering the entire surface gives stainless steel its ability to resist stains and rust. If this layer is damaged rust is formed on the surface at the point of that damage. The good news is, with a little cleaning and care the chromium oxide layer is self-healing. Avoid damaging the chromium oxide layer by avoiding the use of cleaners that contain chlorides (fluorine, chlorine, bromine, iodine, etc.). Cleaners containing alcohol, ammonia or mineral spirits can also damage the protective layer. Do not use steel wool or steel brushes as minute particles of these carbon steel articles may adhere to the stainless and begin to rust. Avoid any caustic cleaners containing any of the above. If these compounds were to be used extreme care must be used to remove any and all traces of the cleaner as these chemicals damage the chromium oxide layer. Stainless steel and the chromium oxide layer actually thrive on proper cleaning. For everyday cleaning of non-oxidized soils, dust, dirt and fingerprints, a mild soap/detergent (dish detergent) and warm water solution should be used. Use the solution to remove the soil, rinsing with fresh water and a clean cloth, and dry completely. Another alternative is to clean with a recommended stainless steel cleaner such as Cerama Bryte Stainless Steel Cleaner. Removal of oxidized stains and even “surface rust” can be done by using a paste made from baking soda and water or a cleaner that contains oxalic acid, such as Bar Keeper's Friend Soft Cleanser. If using baking soda and water, use a cloth or soft bristle brush, rub the baking soda in the direction of the grain. This may take a little effort but this will remove these soils. When cleaned, rinse with clean water on a clean soft cloth. Next, apply a Stainless Steel cleaner such as CeramaBryte Stainless Steel Cleaner (PM10X311) available through the Parts Center . If you would like to purchase a part, please contact our GE Appliance Parts Center at 1.800.626.2002 or purchase a GE part online. If using Bar Keeper's Friend, use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge.

How to Determine the Age or Manufacture Date of a GE Appliance
To determine the age of your appliance, use your serial number (not model number) to find date of manufacture. Our serial numbers begin with two letters followed by six numbers. The 2 letters at the beginning of the serial number tell you the month and year it was made. Where is my model and serial number located? The first letter identifies the month The second letter identifies the year The corresponding letters for months and years are in the chart below. For example, if the serial number begins with the letters "GA," the appliance age is April of 2001. The letter that corresponds with the year (2nd digit) rotates approximately every 10 years, so some serial numbers may correspond with different years. For example, a serial number of AD could be January 2002 or January 2014. If you are still unsure of the year of manufacture, Contact Us with your model and serial number for further assistance. Letter Month (first letter) Years (second letter) A January 2013, 2001, 1989, 1977, 1944 B -- 1945 C -- 1946 D February 2014, 2002, 1990, 1978, 1947 E -- 1969, 1948 F March 2015, 2003, 1991, 1979, 1949 G April 2016, 2004, 1992, 1980, 1950 H May 2017, 2005, 1993, 1981, 1951 J -- 1952 K -- 1953 L June 2018, 2006, 1994, 1982, 1970, 1954 M July 2019, 2007, 1995, 1983, 1971, 1955 N -- 1972, 1956 P -- 1973, 1957 R August 2020, 2008, 1996, 1984, 1972, 1958 S September 2009, 1997, 1985, 1973, 1959 T October 2010, 1998, 1986, 1974, 1960 V November 2011, 1999, 1987, 1975 Z December 2012, 2000, 1988, 1976 AY -- 1965 BZ -- 1966 CA -- 1967 DB -- 1968 VU -- 1961 WV -- 1962 XW -- 1963 YX -- 1964 For information on old RCA appliances, see RCA Appliance Age or Manufacture Date.

Model and Serial Number Location
Each appliance has a rating plate that provides the model and serial number, as well as specific electrical data pertaining to the appliance. For location by appliance, visit: Find Your Model & Serial Numbers. The Owner's Manual may also have directions for locating your model and serial number tag. Download a copy of the Owner's Manual.

How to Determine the Age or Manufacture Date of a Monogram Appliance
The manufacturing date is coded into the serial number (not the model number) of each appliance. Our serial numbers begin with two letters followed by six numbers. The first letter identifies the month and the second letter identifies the year it was manufactured. The corresponding letters for months and years are in the chart below. For example, if the serial number begins with the letters "GA," the appliance age is April of 2001. Note: Every ten years or so, we run through the alphabet, and start over at letter A. So, some serial numbers may be duplicated, but correspond with different years. (i.e., a serial number of AD could be January 2002 or January 2014). If you are still unsure of the year of manufacture, Contact Us with your model and serial number for further assistance. Letter Month (first letter) Years (second letter) A January 2013, 2001, 1989, 1977 D February 2014, 2002, 1990, 1978 F March 2015, 2003, 1991, 1979 G April 2016, 2004, 1992, 1980 H May 2017, 2005, 1993, 1981 L June 2018, 2006, 1994, 1982, 1970 M July 2007, 1995, 1983, 1971 R August 2008, 1996, 1984, 1972 S September 2009, 1997, 1985, 1973 T October 2010, 1998, 1986, 1974 V November 2011, 1999, 1987, 1975 Z December 2012, 2000, 1988, 1976

Appliance Delivery Information
Major Appliances:To check on delivery status, and delivery charges, you must contact the dealer you used to place your order. If you have received a damaged appliance:For new, in warranty appliances, contact the dealer that completed your order. Otherwise, you may schedule service. For service, please schedule an appointment with GE Appliances Factory Service. Parts:For delivery information (including checking the status of your parts order or parts delivery fees), call 1-877-959-8688 or visit the online Parts and Accessories store.

CleanSteel Appliances
GE introduced Clean Steel appliances in 2003 and was discontinued in 2015. CleanSteel is a laminate vinyl with the look of stainless, but without the fingerprints.Magnets stick to CleanSteel.CleanSteel blends beautifully with other full stainless appliances in the kitchen setting. To clean: Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent.Dry and polish with a clean, soft cloth.CleanSteel is coated several times, therefore light scratches will not cause rusting. Refrigerators with CleanSteel will also have traditional black handles and case. For information on removing the protective film and installing the door handles on CleanSteel refrigerators: Note: Ranges designated as CleanSteel are actually stainless steel. They are designed to complement the CleanSteel set but cannot be made with the CleanSteel laminate due to high heat during bake and self-clean.

Made in America
Our America at Work program focuses on our 1BB investment in US manufacturing in the appliance business. For information on GE Appliances' steps to reinvest in America see: Made in America.

GE Adora Series Appliances
The GE Adora Series of appliances offers up-to-date technology and great quality while providing you with exceptional value. This complete suite of appliances offers the best features from GE Profile™ Series, at values you can only get in the GE line. This exclusive series of appliances offers a complete suite that meets all of your kitchen needs. From food preservation to cooking flexibility to cleaning performance, this series of appliances delivers. Look for the ‘Adora Advantage’ logo next to the exclusive features on these models that are only available at The Home Depot. Innovative features Exceptional value Available only at The Home Depot View GE Adora Series appliances.

Running an Appliance on a Generator
In general, appliances can be used on an auxiliary power generator (gas, solar, inverter, etc.) as long as it can provide the proper voltage (120V or 240V), frequency (hertz), and can supply enough power to the appliance. Generators are usually rated in watts, so “sizing” a generator means that you'll need one with enough watts to power what you plug into it. We do not make recommendations on the brand, type, or size of generator you will need; however, we can provide the rated power consumption of our appliances so that you can determine if the generator size is adequate. You will find this information in the specifications for your model or on the appliance rating plate. Appliance Power Consumption The rated power for an appliance is on the rating plating that also has your appliance’s model and serial number. The rating plate often lists the power in amps instead of watts. Find the watts by using the AMPS x VOLTS = WATTS equation. If you cannot determine the rated and/or surge amps from the online product specifications or rating plate, then make sure you have enough power to cover the minimum breaker size. For example, refrigerators need to be on a 15 amp breaker. Refrigerators, Freezers, and Air Conditioners: Place a high demand on the power source when the compressor cycles on. This is commonly known as the “surge power.” When sizing a generator, make sure it can cover the surge power (approximately 2X the running power, and lasts only a second or two); UNLESS... You have a frost-free (automatic defrost) refrigerator. No-frost/frost-free refrigerators have a defrost cycle. The rated power usually takes in account the defrost heater (runs about twice a day), which is typically higher than the surge power. In these cases, you usually don't need to figure out the surge watts (2x running watts); just use the rated watts. In general, if your full size refrigerator's rated amps are 2 or 3 amps (for example), this is probably just the running amps; you should make sure you have enough power to cover at least 2X this amount for the surge amps. If you refrigerator is rated at 6 or 7 amps (for example), then you shouldn't need to account for surge amps. Use this information as a general guideline. Buying A Generator Your local home improvement store or retailer selling generators should have good online resources for choosing a generator. They also provide safety and usage tips. Generator manufacturers can also assist you with proper sizing, and are a good resource.

Resetting Your Circuit Breaker
Sometimes a breaker in your home's breaker box will trip. If this happens there will appear to be no power to the appliance. To correct: Reset the breaker by turning it off, then back on again. If you have a 220/240V double breaker, it can partially trip and still appear to be on. Turn the breaker off and on to reset. If the breaker keeps tripping when the appliance is on, then we recommend having service.

Appliance Warranty Coverage and Use in Recreational Vehicles and Marine Use
Appliances can be used in campers, recreational vehicles (RVs), semi trucks, boats or other non-permanent locations (motor homes) and have a valid warranty as long as they are installed properly according to the installation instructions. The only exception is microwaves located in boats (i.e. house boats, yachts, etc.). They are not approved or tested for marine use. See also: Refrigerators - 12V DC for Recreational Vehicles.

Recall Information
For information on GE Appliances Recalls, please visit our recall site: www.geappliancerecall.com.

Stainless Steel Appliances
Our stainless appliances are designed to complement each other across product lines so that you can easily mix and match appliances and get one unified look. All stainless steel products are tested for durability, appearance and quality. Kitchen appliances made for use inside the home do not have coated stainless steel. Stainless steel in general can have a slightly varied look depending on the lighting and location of the appliance.

AFCI, GFCI, and GFI Use
GFCI or GFI (ground fault circuit interrupt) devices detect electrical current that may "leak" to the ground, and if that current flow is too high the GFCI “trips” to interrupt the flow of electricity. These are usually installed as wall outlets with a Reset and Test button, but can also be incorporated into a circuit breaker. All appliances have some small amount of current leakage to ground. You will find these GFCI devices on house circuits for 115V or 120V appliances. AFCI (arc fault circuit interrupt) devices detect electrical currents that are typical of an arcing event, and the AFCI will "trip" if it detects an electrical current signature similar to an arcing event. These are usually incorporated into a circuit breaker. You will find these AFCI devices on house circuits for 115V or 120V appliances. We work with breaker and outlet manufacturers to ensure nuisance tripping is minimized and will work together to correct your issue. If your appliance causes a AFCI or GFCI outlet or breaker to trip, reset the AFCI/GFCI. If the AFCI/GFCI continues to trip, please schedule a service appointment with GE Appliances Factory Service. Note: The spark igniter on a Gas Range or Cooktop may cause a GFCI to trip, so it is recommended that outlets be configured such that local building code does not require GFCI protection. Always install all appliances such that they are compliant with the building code.

Definition of Grains Per Gallon
Hardness is a term to describe the presence of calcium and magnesium minerals in water. A chemical analysis accurately measures the amount of minerals in grain weight. To relate it to something familiar, one aspirin tablet usually weighs five (5) grains. Example: One gallon of water with 5 grains per gallon, (gpg) hardness has dissolved minerals, calcium and magnesium, that if solidified would equal the size of 1 ordinary aspirin tablet. One gallon of water that is 25 gpg hard, has the mineral content of 5 aspirin tablets. A softener rated at 23,000 gpg (grains per gallon) simply stated, means that the softener will remove 23,000 gpg before it regenerates. A 31,000 gpg unit removes 31,000 before it regenerates and so on. Sometimes hardness is provided in ppm (parts per million). Use the following information to convert gpg to ppm: 1 grain per U.S. gallon (gpg) = 17.1 milligrams per liter (mg/L) = 17.1 ppm (parts per million).

Electromagnetic Fields
Do home appliances generate electromagnetic fields (EMF)?Yes. An EMF exists wherever electricity is used. This is a fundamental law of physics. Where there is current flow, there is an electric and a magnetic field.Can EMF be measured?Yes. Suitable instruments exist for the accurate measurement of both the electric and the magnetic components of the EMF. Accurate, complete measurement requires very sensitive and expensive laboratory equipment.Do these fields vary in intensity by type of appliance?Yes. Field intensity depends on many factors: current flow, product configuration and construction (including materials used), type of motor, type of motor shielding, number of turns of wire in a coil, length of the coil and material in its core, wiring configuration, and the owners use patterns.Does the intensity of the field dissipate with distance?Yes. It will vary with the type of the product but generally the field intensity decreases rapidly as distance from the source increases.Is it possible to either eliminate or minimize the field generated by an appliance?It is probably not technologically possible to eliminate the EMF generated by any product that uses electricity to operate. It is possible however, to minimize a field with either shielding or different wiring configurations.What is the appliance industry's position on potential health effects from exposure to EMFs?To our knowledge, no health effects have been verified. The scientific community's current consensus is that no definitive evidence of a cause and effect relationship exists, but enough questions have been raised to justify more research.

Appliance on an Inverter
We do not test appliances on inverters. Check with the inverter manufacturer on whether that device will run an appliance.

Stainless Steel Exterior Cleaning Tips
Stainless steel has unique cleaning characteristics. In order to keep the appliance looking like new, we recommend cleaning it with a cleaner designed for use on stainless steel, such as:Cerama Bryte Stainless Steel Appliance Cleaner (PM10X311). Cerama Bryte Stainless Steel Appliance Cleaner is available locally or through GE Appliance Parts. Purchase a GE Appliance part or accessory online.Cerama Bryte Stainless Steel Wipes (WX10X10004).Other products available: Revereware Copper and Stainless Steel cleaner, Wenol Cream (Made in England) and Kitchen Magic. All should be available at most hardware stores and grocery stores. Other products to use:Soap and water (also good for heavy soils)A thick paste of baking soda and waterNon-detergent based cleaner. General directions: Wash, rinse, and polish with a dry cloth.Do not use steel wool, abrasives, ammonia, acids or commercial oven cleaners. They may damage the surface. These cleaning tips do not pertain to CleanSteel models.

Amazon Alexa - Potential of Turning on the Features During Commercials or You Tube Videos
There have been reports that Alexa will sometimes respond to commercials or YouTube ads. Amazon is aware of this issue and is working on ways to not activate Alexa from commercials. While GE Appliances is not currently running TV ads at this moment, we do have some Internet videos that could possibly trigger Alexa/Geneva to respond. However to play the clip, you would have to go to YouTube or click on a link to initiate and you would be in the room with the Echo device so if it responded you would know. If Alexa/Geneva does turn on the oven, she will tell you immediately through her response so you would immediately know. Only the oven can be controlled, we do not allow the cooktop to be controlled currently. Our ovens have independent safety features that are outside of Alexa/Geneva altogether. Before Alexa/Geneva can control your oven you have to do a very specific action. You must close the oven door and then, with the door closed, you must activate the "remote enable" feature on your appliance. On some models it is a button press and other models you have to turn a knob. In this case, you made a very specific choice to turn the oven to a state where it can be controlled remotely. Any action to open the door will disable the remote enable feature and eliminate the possibility of turning the oven on again without going through all the steps to turn on remote enable again.

U.S. Appliance Hertz
Appliances made for use in the United States are rated at 60 hertz. Many other countries use 50 hertz. We do not test or rate these appliances at 50 hertz. If the appliance is taken out of the U.S. and used on 50 hertz, we cannot determine whether it will work as intended.

How to Check for Hard Water
The following is a list of steps that you can take to test your water for hardness: If you live in a municipal area, check with your local water company. If you live in a rural area, or some suburban areas, contact your local water company or a county extension agent. Have your water tested by a laboratory. You can have your household tap water tested for hardness, dissolved solids, iron, PH, and amount of corrosiveness by an independent, EPA certified laboratory. Water Softener - Determining Your Water Hardness What is considered hard water? Soft water is 0-3 gpg (grains per gallon). Medium water is 3-7 gpg. Hard water is 7-12 gpg. Anything over 12 gpg is very hard, and a water softener is recommended. If you have the hardness in "parts per million" (PPM) or "milligrams per liter" (MgPL) and need to convert to "grains per gallon" (GPG): PPM / MgPL to GPG: Divide by 17.118. GPG to PPM or MgPL: Multiply by 17.118. Example: 300 PPM divided by 17.118 = 17.5 GPG Note: "Milligrams per liter" is the same as "parts per million". View a short "What is Hard water?" video:

Disposing of an Appliance
If you are disposing of an appliance: For questions on disposing of an appliance, please contact your local waste management company, recycle center, or landfill. Most appliances with refrigerant will need to be drained before being put in the trash or recycled. Note: Asbestos has not been used in GE Appliance products since 1979. There are companies that offer junk disposal services can properly recycle and/or dispose of appliances. Check with the company to verify. Some retailers or utility companies collect and recycle appliances, especially if you are purchasing a new appliance. You may want to consider donating the appliance to a charitable organization. Refrigeration / Air Conditioning Special Considerations If the appliance uses refrigerant (refrigerator, freezer, air conditioner, dehumidifier, etc.), special disposal procedures will be necessary. The refrigerant needs to be drained before being put in the trash or recycled. Visit the EPA.gov (U.S. Environmental Protection Agency) site for recommendations: Safe Disposal of Refrigerated Household Appliances. It is the responsibility of the owner to make sure the product is drained properly if your waste management or recycling company (or haul-away service) does not offer disposal services. In this case, you would need a technician. For service, please schedule an appointment with GE Appliances Factory Service. DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer: Take off the doors and leave the shelves in place so that children may not easily climb inside.

Monogram Appliances Outside the United States
Monogram Appliances are available in Canada and Europe. CanadaGE/CAMCO CENTER Moncton, New Brunswick1-800-361-1100 (In Canada Only)506-383-5500 (Outside of Canada) Europewww.geappliances-europe.com

GE and GE Profile Appliances - Nomenclature
Appliance nomenclature does not just tell you what type of appliance it is (ex. Dryer); it also tells you more about the appliance, like capacity, color, fuel type, style, brand, model year, etc. For the breakdown of current models, visit: GE and GE Profile Appliances Nomenclature

Monogram - Minimalist Collection
Monogram's Minimalist Collection offers: modern edges and seamless lines. precisely-crafted metal framing. tap-to-open features. LCD interactive displays.

GE Appliances Connected Home PGP Key
Version Update: 31 January 2020The GE Appliances Connected Home PGP Key is valid for two years. Key ID 4F23 ESCF C136 DA99 Key Type RSA Expires 1/31/2022 Key Size 2048 bits Fingerprint 4C7F D857 FF13 E6FF A6C8 DF2D 4F23 E5CF C136 DA99 User ID GE Appliances WiFi Connect -----BEGIN PGP PUBLIC KEY BLOCK-----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PDhZ-----END PGP PUBLIC KEY BLOCK-----

Does My Appliance Have WiFi Capability?
GE Appliances has a full suite of smart appliances you can monitor or control using the SmartHQ App on your smartphone or hands-free using with Amazon Alexa or the Google Assistant*. For more information on our smart appliances, visit: http://www.geappliances.com/ge/connected-appliances. To confirm your appliance has WiFi capability: Locate your model number on the GE Appliances web site. Where is my model number located? To search for your model, each page on our GE Appliances web site has a search box in the upper right corner where you can type your model number. Select the model number closest to yours from the result list. Your model may have an extra number or letter in the model number. Just select the model that most closely matches your model. On the model product page, find the "Specs & Details" tab. Search for the "WiFi Connect" feature in the list or "Smart" in the description. If WiFi Connect or Smart is not listed, your model is not connectable. If Smart, Built-In WiFi, or Optional WiFi is listed as a feature, you just have to download the SmartHQ App and connect your appliance. Appliances with Optional WiFi Connect will also require a Connect Module: PBX23W00Y0. For more information, visit: Built-In WiFi vs Optional WiFi. Learn more about using your smart appliances at: geappliances.com/ConnectHelp. *Google is a trademark of Google LLC.

Geneva Benefits for WiFi Connect Appliances
Geneva is your GE Appliances voice-activated assistant available through Amazon Alexa. Geneva works with all GE Appliances and Monogram WiFi Connect appliances. It is convenience made simple - from preheating your oven to extending the tumble on your dryer. Check out the benefits articles for more details on what you can do with Geneva. For more information about WiFi Connect Appliances visit: GE Appliances WiFi Connect. Amazon Alexa Amazon Alexa Benefits for WiFi Connect AppliancesAmazon Alexa Set-Up for WiFi Connect Appliance *Google is a trademark of Google LLC.

Magnetism of Stainless Steel Appliances
Stainless steel can vary in its magnetism. Some stainless steel will not hold a magnet. If you are looking for a stainless appliance that will hold a magnet, we recommend bringing a magnet to test when shopping for your appliance. Slate is a low-gloss matte metallic paint finish on steel with stainless handles. The Slate surface will hold a magnet. Black Slate is a low-gloss matte paint finish on steel with stainless handles. The Black Slate surface will hold a magnet. CleanSteel is a laminate vinyl with the look of stainless, so magnets will stick to CleanSteel appliances. Silver and Silver Metallic is a painted finish with a similar look to stainless. It will hold a magnet. Magnets will not stick to microwave doors and other plastic surfaces. Refrigerators: Most 2017 and newer stainless steel refrigerators will hold a magnet. For older models or for models not addressed below, we recommend testing it with a magnet while you are shopping. Bottom Freezer and French Door - All models except Cafe will hold a magnet. This includes Black Stainless and Fingerprint Resistant Stainless; however, we strongly advise not to use magnets on Black Stainless or Fingerprint Resistant Stainless doors because they can damage the finish. Side by Side - All models will hold a magnet except built-in models (42" and 48" PSB/CSB models). This includes counter depth models, which will hold a magnet. Top freezer - 15, 16, 17, 18, 19 & 22 cubic ft models will hold a magnet.

Monogram - Model and Serial Number / Rating Plate Location
Each Monogram appliance has a rating plate that provides the model and serial number, as well as specific electrical data pertaining to the appliance. For the location of this tag by appliance, visit: Model Number Finder.

Owner's Manuals Not Included with Product
Many GE Appliances products include a Quick Start Guide only and not a full Owner's Manual; however, an Owner's Manual and/or Installation Instructions can be downloaded from our website: Owner's Manual & Installation Instructions. Note: Sometimes the installation instructions are included in the owner's manual and may not be a separate listing.

WiFi Connect - WiFi Module and Appliance Software Updates
One of the benefits of having WiFi Connect appliances is the ability to receive WiFi and Software updates for your connected appliances. WiFi Module UpdatesKeeping your WiFi Connect appliance WiFi module up to date allows your GE Appliance to run as efficiently as possible. You will get update notifications for your appliance's WiFi module using the app.Software UpdatesKeeping your appliance software up to date is easy with our appliances app. Just open the app and apply the update when notified.

Monogram - Statement Collection
Monogram's Statement Collection offers the perfect blend of traditional and modern. Restaurant-inspired features invite you to take on any cooking aspiration while the smart appliances effortlessly sync your kitchen with your life. solid brass accents. bold, edge-to-edge handles. rich interactive LCD graphic displays. wide glass windows. substantial knobs.

Products Tested by Underwriters Laboratories
GE Consumer Products conducts product testing on all appliances we manufacture. In addition to our own product testing, we ask Underwriters Laboratories (UL), to safety test all of our products for the UL seal of approval.Underwriters' Laboratories is an independent testing agency whose engineers test sample products for safety that are voluntarily submitted by manufacturers.To learn more about Underwriters Laboratories visit their web site at www.ul.com or write:Underwriter Laboratories333 Pfingsten RoadNorthbrook, IL. 60062Note: This is to obtain the free literature regarding UL's safety testing.CSA International (Canadian Standards Association) certifies most of our gas products. All the electrical components and parts are recognized by UL or CSA International. **CSA International (Canadian Standards Association) purchased AGA (American Gas Association) several years ago.

U+ Connect Benefits for Smart Appliances
U+ Connect is available through the Amazon Alexa and the Google Assistant,* and works with smart appliances. Check out the following benefits articles for more details on what you can do with U+ Connect.For more information about Smart appliances visit: Smart Appliancest. Amazon AlexaAmazon Alexa Benefits for Smart AppliancesAmazon Alexa U+ Connect Set-Up for Smart Appliances The Google AssistantThe Google Assistant Benefits for Smart AppliancesThe Google Assistant U+ Connect Set-Up for Smart Appliances*Google is a trademark of Google LLC.

Voltage Regulator Use
We rate our product voltage and current needs according to applicable industry standards, assuming dedicated branch circuits with circuit breakers or fuses. We have not tested our products on alternative power supplies (or regulators). Accordingly, we cannot guarantee the performance or compatibility of our products when installed with a voltage regulator.

Appliance Warranty
An appliance warranty begins with the date of purchase. The sales invoice, letter from the builder, or other proof of occupancy validates the purchase date. When proof of purchase or ownership is not available, the manufacturing date of the appliance will be used to determine the age of the appliance and warranty period of an appliance. Determine the age or manufacture date of your appliance. Details of the warranty are listed in the owner's manual included with the appliance. Download a copy of the Owner's Manual.

Cleaning Slate Appliances
Slate is a highly engineered, low-gloss matte metallic paint finish that resists fingerprints and doesn't show dirt easily. To clean any (regular) Slate surface or gray plastic /painted surfaces: Wipe with a soft, damp, clean cloth using a mild household or dish detergent. Dry thoroughly with a dry, clean soft cloth. You may also use Cerama Bryte Appliance Cleaner (WX10X392). Order a GE Appliance part online. Use appliance wax or polish to shine. To clean the stainless handles on Slate appliances: Wipe with a soft, damp, clean cloth using a mild household or dish detergent. Dry thoroughly with a dry, clean soft cloth. You may also use a stainless steel cleaner like Cerama Bryte Stainless Steel Cleaner (PM10X311) or a similar product using a clean soft cloth. Order a GE Appliance part online. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach.

Fingerprint Resistant Finishes
GE Appliances has a variety of fingerprint resistant finishes that hide fingerprints and smudges, and keeps your appliances looking clean. Fingerprint and Smudge Resistant Black Slate Slate Black Stainless Fingerprint Resistant Stainless Textured Black, White, and Bisque Appliances Note: As of June 2020, all doors on free-standing SxS models are smooth finish, not textured. For cleaning, visit: Premium Finish Cleaning Tips. Not Fingerprint Proof While these are not fingerprint resistant finishes, they are easily cleaned with a damp, soapy cloth. Stainless Glossy Black, White, and Bisque Appliances For stainless cleaning tips: How to Clean Stainless Steel.